Developing Individual, Teams and Organisations

DEVELOPING
INDIVIDUAL, TEAMS AND
ORGANISATIONS

Table of Contents
INTRODUCTION......................................................................................................................3
SECTION 1................................................................................................................................3
a) Knowledge skills and behaviour that must be possessed by HR professionals..............3
b) Personal skills audit for Jane Cambridge....................................................................4
c) Preparation of professional development plan for Jane Cambridge...............................5
d) Comparison of organizational and individual learning and training and development
7
e) Assessment of requirement of continuous learning and professional development in
sustainability of the business..................................................................................................7
SECTION 2................................................................................................................................8
(i) Role of High Performance Working (HPW) in employee engagement and gaining
competitive advantage............................................................................................................8
(ii) Performance management and its various approaches................................................9
CONCLUSION........................................................................................................................10
REFERENCES.........................................................................................................................11

INTRODUCTION
Human resource management plays a vital role in connecting with the employees of
the organization. The report discusses regarding know knowledge skills and behaviour that
must be possessed by HR professionals. Further, report focuses on personal skills audit for
Jane Cambridge based upon the skills mentioned. In the end, the report makes comprehensive
discussion on Role of High Performance Working (HPW) in employee engagement and
gaining competitive advantage.
SECTION 1
a) Knowledge skills and behaviour that must be possessed by HR professionals
There are various functions that are required to be performed by the HR professionals.
One of the main objectives is to manage the employees in the right manner further
creating appropriate atmosphere to work at the work place. It also has the responsibility
to ensure that all the duties, rules, and regulations of the organizations are fulfilled so that
the objectives of the entity can be achieved effectively and efficiently. In order to achieve
and perform these duties well, the HR professional must own the following knowledge,
skills, and behaviour:
 Communication skills: These are one of the important skills as the HR professional
must be aware of how to communicate with the new and existing employees. He is
also responsible to conduct induction sessions for which communication skills are
required. Further, it also helps in easing down the interview process. HR professional
also have to communicate important aspects of the business so that there is no
communication gap present. To ensure the efficiency of the process, appropriate
communication skills are important.
 Decision making: One of the major responsibilities of HR professional is to ensure
that right kind of talent is attracted towards the organization. To make sure this aspect,
all the aspects must be considered while making judgement and hence decision
making aspect is important. Further, to deal with the problems that cope up in the
organization, such as, discrimination, it is important the HR professional must make
wise decision (Erez And et.al., 2013).
 Negotiation: Another important aspect of HR professional job is negotiation. There
may be two aspects and perception of two individual with respect to the particular
situation. Negotiation helps in reaching to the middle ground and the outcome also

satisfies both the parties involved in it. If the skills are possessed by the individual,
then it becomes easy to work in the dynamic environment of the enterprise.
 Change management: One of the important strategies of any organization is change.
It is necessary for the entity to keep changing its strategies based upon the prevailing
workplace. The duty of HR professional is to adjust the employees and motivate
them to adopt the changes in the enterprise. Further, change management is also
important when four to five generation with different thought processes are working
at the same floor.
 Honest and sensible: Since, the HR professional must be able to take care of all the
ethics and laws that have been framed as per the policies of the organization. Hence,
the person must be sensible enough to take actions as and when required. Further, the
person must have the skills to handle all the employees equally without any
discrimination.
 Organizational skills: Another important task that is required to be performed by the
HR professional is to fulfil the requirement of the entity by hiring adequate number of
candidates for the company as and when need arises (Chamakiotis, Dekoninck and
Panteli, 2013). In that case, some of the resume must be ready with them so that
people can be called at the time of crisis in order to solve recruitment requirement.
b) Personal skills audit for Jane Cambridge
There are various skills that are already possessed by Jane Cambridge and some of them
are required to be furnished through training and development. Hence auditing her current
status of knowledge, following data have been received:
 She carries adequate amount of skills in terms of using excel spreadsheet which is
the basic requirement of HR. It helps in saving the data in a tabular form so that it
can be analysed easily as and when required.
 She does not have adequate amount of experience regarding use of database which
is plays an important role for the purpose of finding right kind of talent during
recruitment drive. It is also important to save data of existing employees as well.
 She is very good at using internet which help her getting connected with newer
information and technology that is coming up in the dynamic world. Further, it
can also be used to manage the employees in the current work environment as
well (Katzenbach and Smith, 2015).