Organisational Behaviour: Culture, Politics and Power
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This document explores the impact of organisational culture, politics, and power on individual and team behaviour and performance. It discusses various theories of motivation and provides insights into motivational techniques. The case study focuses on Marks & Spencer, a British multinational retailer.
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Unit 12:Organisational Behaviour Submission I Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are fully acknowledged. Signature:
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Table of Contents Organisation’s culture, politics and power................................................................................3 Critically analyse how the culture, politics and power of an organisation can influence individual and team behaviour and performance........................................................................7 Content and process theories of motivation and motivational techniques..................................8 Critically evaluate how to influence the behavioural motivational theories, concepts and models.......................................................................................................................................11 Critically evaluate the relationship between culture, politics, power and motivation.............11 TASK 3..........................................................................................................................................12 Explain what makes an effective team as opposed to an ineffective team...............................12 Analyse relevant team and group development theories to support the development of dynamic cooperation.................................................................................................................14 Apply concepts and philosophies of organisational behaviour................................................14 Explore and evaluate how concepts and philosophies of OB inform and influence behaviour in both a positive and negative way..............................................................................................16 CONCLUSION..............................................................................................................................16 REFERENCES.............................................................................................................................18 INTRODUCTION OrganisationalBehaviourisbasicallyanacquisitionofhumanbehaviourwithin organisationalsetting.Itissubsetofmanagementwhichisessentiallyconcernedwith understanding and predicating individual behaviour.Furthermore, it a study of business related activities which aids to effectively investigate the overall effect of organizational artifact on business execution. (Balmer and Burghausen, 2015). This report is based on Marks & Spencer which is a large British multinational retailer. The company's headquarters is in Westminster, London. Respective organisation is specialistic in merchandising high attribute of clothing, home based and food products. The outcome of this document will cover several aspects relating to organisation behaviour. Firstly, analysis will be conducted in order to effectively determine 2
organisational culture as well as policies which influences the overall team behaviour and performance. Furthermore, content and process theories of motivation will be evaluated in order to effective accomplish goals of respective organisation. Considerations with regard to several concepts of philosophies with regard to organisational behaviour would be done. Organisation’s culture, politics and power Culture of organisation Organisational Culture basically tends to highlight values as well as behaviours which significantly contributes to the social as well as psychological environment of a business. Furthermore, organisationalcultureenormously influencesthe procedure in which people interact and aims at achieving business related aspects. Primarily organisational culture defines jointly shared description of a company(Bester, Stander and Van, 2015). Organisational culture also highlights norms, visions, belief, languages and several other similar aspects. However, in order to effectively identify impact of organisational culture on team performance Handy's model is analysed in detail: Handy's Model of Organisational Culture:This model critically aims to four different types of culture based on the aspects of power, role, task and person. Details of this are discussed: Power Culture:Under power culture organisation the overall power to perform major business related decisions is essentially based on few individual. There are few rules and regulationswhichareincludedunderthisformoforganisationalculture.Herein employees are judged on their achievement level(Burrell and Morgan, 2017). They are only two or three authorized persons who enjoy the privilege of decision-making. They aremostimportantfor anorganisationbecausetheyareprimarilyresponsibleof delegating responsibilities. Under power culture employee do not have liberty to express their views regarding business related issues. Whereas, through adoption of this method within Marks & Spencer consistency can be witnessed and accomplishment desired business objective can be in effective manner. However, adoption of this culture will essentiallyaidatimprovingteam'sbehaviourandperformancebecauseworkers effectively know to whom they are accountable. 3
Role Culture:This is a kind of organisational culture where in a worker is delegated authority on the basis of educational qualification and specialization. Employee are given authority to significantly decide what they can do. Every individual within organisation is accountable to perform task according to their interest. M&S can adopt this culture in order to take expertise services from their employees in effective manner. Adoption of this culture within an organisation tends to positively impact team's behaviour and performance because delegation of authority is done on keeping in mind the interests of workers. Task Culture:Under task culture, an organisation essentially forms a team in order to deal with a particular problem in effective manner. Under such cases individual with common interest and specialization are grouped together so that business objectives are significantly achieved. Under such culture every individual have to equally contribute (Cherry, 2017). M&S can make use of this culture wherein they need to solve a particular type of problem.Overall team's behaviour and performance under this culture is also positively impacted because grouping of people is done in order to accomplish a particular objective with full efficiency. Person Culture:Person culture aids to states that an individual is more concerned about themselves rather than focusing of goals and objectives of organisation. Problem of productivity within an organisation is witnessed due to adoption of person culture. Adoptionof thiscultureusuallynegativelyhampersoverallteam'sbehaviourand performance because employees focuses on accomplishing personal goals. Moreover, with regard to Marks & Spencer respective organisation inherits role culture in order to efficaciously move out business concern actions with full efficiency. This theory positively impacts the overall team's behaviour and performance because herein delegation of authority to employees is done according to knowledge and skills which is inherit by an individual. Organisational Politics Workplace Politics refers to a process and the behaviour which significantly involves level of human interaction highlighting power and authority. However, organisational politics primarily are informal and unofficial in nature which aims at increasing power of an organisation so that targeted business objective can be achieved. However, such activities negatively impact 4
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the working environment at Marks & Spencer to a great extent. Therefore, proper evaluation shall be adopted by respective firm so as to in order to significantly deal with the trouble. Some of the common factors which are influenced by organisational politics are mentioned below: Enhances Staff Stress:Level of stress within staff is increased due to organisational politics due to which overall business performance is negatively impacted. However, politics tends to make over a negative operative environs which weakens overall growth of an organisation. HampersProductivity:Productivityofemployeesishighlyimpacteddueto organisational politics. This is critically because of negative working environment. Workers within Marks & Spence are not able to effectively focus on allocated work due to which distracted situation and unnecessary disputes are witnessed within respective organisation. However, there are several other organisational politics due to which overall business performance of Marks & Spencer is hampered. Potential of team members to work is decreased to a great extent. This is essentially because of negative working environment. Furthermore, implementation of several strategies is must in order to effectively outcome this situation. Common observation says that persons who play politics within a workplace pay less care to their work. Along with this, they are more interested in leg pulling as well as back biting. As an output of politics at the workplace, workers fail to accomplish targets or goals within the stipulated time frame. Along with this, politics will support an organisation and individual to gain better results within given time duration. Organisational Power Organisational Power is the ability to effectively impacts other individuals. It is basically the capability that affects behaviour of subordinate with regard to power of resources. Further, it includes exchange of resources which critically occurs between agent and a target. Herein agent is the person who makes use of power and target is actually the recipient on whom power is implemented(Chumg and et.al., 2016).Moreover, organisational power highly influences the behaviour as well as overall performance of employees within an organisation. With regard to Marks & Spencer, there are various organisational power which the respective organisation has adopted in order to accomplish their desired business objective effectively. Here, French and 5
Raven's Power model is adopted in order to identify different types of power. Some of them are mentioned below in detail: Expert Power:It is a kind of power which is significantly based on knowledge and in- depth information. Leaders under this form of power are intelligent and trustworthy in nature which helps an organisation to accomplish desired business objective. Due to this ability power of reward is combined in right manner(Coccia, 2015). Therefore, with regard to M&S expert power will help in getting expertise services. However, adoption of this will significantly help in enhancing team's behaviour and performance because herein leaders tends to provide expertise services. Power Politics :This is another kind of power, which can be utilised by both company and by staff members. If it is talked about a business organisation like Marks and Spencer, then it's employees uses this power in regards to get the promotion or for some other benefits. This can both impact positively and negatively on a particular business firm. Legitimate Power:Legitimate power introduce as a type of power that is authorised by thecompanytoindividuals.LegitimatePoweressentiallyaidtoprovidefeelings regardingobligationinordertoeffectivelydealwithbusinessrelatedproblems. Punishing as well as rewarding individuals at workforce is a type of legitimate power. However, this power critically aids to influence team's performance and behaviour because employee’s overall performance is analysed and rewards as well as punishment is given accordingly. With regard to Marks & Spencer organisation shall make use of this power so that proper management with respective organisation shall be witnessed. Coercive Power:This power is essentially focuses on the idea of coercion. Herein an individual is forced to perform a particular activity against their will. The prime objective of this power is based on compliance (Connolly and et.al., 2017). This power critically identify what can happen when compliance is witnessed. Several types of problems are identifiedthroughthispowerandthisnegativelyhampersteam'sbehaviourand performance. This power can be utilized by Marks & Spencer in order threatening its employees with regard to pay cutting, job security and several other similar aspects. Reward Power:It is a kind of power which critically highlights the efficiency of an individual to assign matters they do not want to perform. Reward Power of based on the 6
idea that an individual is more likely to perform allocated task when they are getting something in return of it. Such power essentially helps in motivating a team's behaviour and performance to a great extent. In order to effectively motivate the employees at Marks & Spencer the company shall effectively make use of reward power. Referent Power:Referent Power is significantly states on the aspect of ability to administer a sense of individual approval(DeGouveia and Kimble, 2016). Herein the leader of an organisation is observed as a role model who is primarily responsible of managing business related activities. Consistency within an organisation is witnessed and overall employee's performance is enhanced. This power shall be utilized by Marks & Spender in order to effectively manager work effectively. However, with reference Marks & Spencer, the respective organisation makes use of Expert Power in order to carry out business concern related activities with full skillfulness and overall team's performance as well as behaviour is positively enhanced through this power. Power is important for an organisation as well as an individual. If individual have power to get promotion within an organisation which will be beneficial for its growth and success in organisation. It will helps individual by promoting and encouraging towards achievement of organisational goals and objectives. It it turn to helps M&S by retaining employees for long time which will further support them in improvement of its brand image. Critically analyse how the culture, politics and power of an organisationcan influence individual and team behaviour and performance. In order to effectively carry out business related activities to full potential the culture inherit by Marks & Spencer is role culture within which employees are delegated authority on the basis of educational qualification and specialization. Adoption of this culture helps in enhancing overall productively of employees whereas decision making under this process is quite slow in nature which negatively hampers overall team performance. However, organisation politics with regard to M&S negatively hampers the business operations because overall potential of team members to work is affected. Whereas with regard to organisational power M&S usually make use of Expert Power, which is significantly based on knowledge and in-depth information.Thispositivelyimpactstheoverallbusinessenvironmentandexecutionof respective and groups as it allows the power in hands of individual who has relevant knowledge. 7
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Content and process theories of motivation and motivational techniques Motivation at workforce is critically necessary in order to regularly encourage employees to work with their full potential. It is defined as the willingness to exert high levels of efforts so the business tends to accomplish business objective in appropriate manner. Motivated employee eventually helps in improving organisation's productivity as well as competitive business advantage is gained. However, there are various motivation theories which a firm organisation adopts so as to enhance the overall productivity of workers and keep them motivated(Elsmore, 2017). However, with regard to Marks & Spencer there are several strategies which the respective organisation adopts in order to effectively motivate workforce so that they tend to work with their full efficiency. Such activities essentially help in enhancing business worth. Therefore, manager of M&S can implement process as well content theory in order to enhance productivity of employees. Process as well as Content theory of motivation are mentioned below from which organisational goals are be achieved. Content Theories:Content theory can be defined as the element, which mainly explains the human needs and why they are required to be changed by time. This theory mainly focuses on the reasons for modifying the human needs frequently.Content theory is a traditional concept of encouragement. The prime objective of this concept is to critically identify the exact requirement through which consistency can be witnessed. Content theory of motivation may include Maslow's Hierarchy of needs, Mcleeland' theory of needs, Herzberg's theory needs and Alderefer's ERG theory. However, with respect to Marks & Spencer, the company has adopted Maslow's theory of need in order to enhance overall productivity of employees: Maslow's Need Hierarchy Theory:This is termed as one of the safest and well-known motivation theory. It is a pyramid shape theory which tends to describe several needs relating motivation. Following are aspects which are essentially included under this theory of motivation: Physiological Needs: These factors primarily highlight the basic of human beings through which they are survive. These basic needs primarily include air, food and water. Physiological needs are dominant of all needs(Hall and et.al., 2016). However, it this the responsibility of Marks & Spencer to effectively ensure that the employees are able to attainthesebasicneeds. Fairremunerationto employeesisprovidedin orderto encourage them. 8
Safety and Security: After fulfilment of physiologic needs willingness of new needs look. Safetyneedsessentiallyincludesfactorsthroughwhichanindividual'srightsare protected effectively. Major factors included under this are personal security, health and safety, financial security and several similar factors are considered. M&S effectively fulfilsafetyandsecurityofitsemployeessothattheyperformallocatedtask appropriately.Suchactivitieshighlyhelpinmotivatingemployeesofrespective organisation to great extent. Social needs: After performing a particular task with full efficiency an organisation needs to appreciate its employees so that they need to carry out task with such fluency in future course of time. After fulfilment of physiological and safety needs prominence of social need arises. Therefore, several strategies are adopted by M&S in order to provide employees with healthy and positive working environment. Esteem: This is considered as one of the most important factor due to which an individual aim to perform with full efforts. However, the management of Marks & Spencer implements several strategies through optimistic working environment can be witnessed. Such activities critically help in enhancing overall performance of employees and business objectives by respective organisation can be achieved effectively. Self-Actualisation: Self-Actualisation critically aids to describe individual's desire to grow and develop(James, 2017). This is considered as the final step of hierarchy model. Needs essentially follows a definite sequence of domination. With regard to Marks & Spencer,therespectiveadministrationcriticallyprovidesseveraltrainingand development activities through which potential of employee to work shall be enhanced. Therefore, several strategies are adopted by Marks & Spencer in order to critically carry out business concern affiliated actions of respective organisation with full potential. With the help of Maslow's Need Hierarchy Theory, M&S become able to retain employees for long time and achieve long term goals and objectives within give time duration.Moreover, through adoption of motivational theory overall business performance as well as productivity tends to show a positive shift. Including this, if Marks and Spencer consider this theory at workplace, it will directly aid them in grabbing a good position in the market. The reason behind this is that, if all the needs of staff will be fulfilled, it will directly aid them in meeting daily targets. 9
Process Theories:Process theory can be defined as an effective or particular system, that aid in explaining the changes among entities and the development as well. This theory focuses on the psychological processes which impact motivation, with respect to the goals, expectations and perceptions of equity.Process theory of motivation critically tends to identify issues affiliating how a process works and sustains. This theory significantly helps in depicting the exact manner in which motivation within an organisation occurs(Katou, 2015). However, there are several types of process theory through motivation within an organisation takes places. Process theory includes Adman's equity theory, goal setting theory, vroom's valence theory and many more. However, Marks & Spencer have adopted Vroom's expectancy theory in order accomplish desired business objective. Vroom's Expectancy Theory:Vroom's Expectancy theory mentions that individuals usually select their behaviour based on the outcome of what they expect. This theory is essentially dependent on the aspect of personality, behaviour as well as skills of staff within a company. The three major aspects of this theory are mentioned below: Expectancy:The expectancy that an individual has with respect to job critically relates to the exact of how much their efforts result in achieving desired performance goals (Kitchin, 2017). However, will setting goals management shall believe that working hard will effectively help in reaching the goals successfully. Direct correlation between efforts as well as success shall be witnessed. Therefore, with reference to Marks & Spencer company shall critically implement proper strategies through which goals can be achieved. Instrumentality:The actual rewards provided to the employees must be based on the aspect they will be given the kind of performance which they perform within an organisation. With regard to Marks & Spencer, the company shall aid to provide rewards according to the kind of they performance. Regular reward shall be given to employees so that they feel motivated and tend to work effectively. Valence:Motivation is essentially an important factor which highly helps in influencing the workers of an organisation so that they tend to work with their full potential(Laforet, 2016). However, it the responsibility of management team to ensure that rewards given 10
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to individual are valuable in nature. This will future help in keeping the employees motivated for a longer period of time span. However, it is essential to bring out all these three variables together so that high level of motivation within an organisation is effectively seen. This could be understood with a good example of M&S, where staff members if fulfils the needs of company (fulfilment of the expectancy of M&S), in an effective manner, then it is may be possible that individual might gain the competitive advantages in a short span within the workplace and here, they may get rewards as well in both monitory or in emotional terms. Marks & Spencer shall critically implement proper strategies so that employees shall be rewarded for meeting the organisational goals in effective manner. Motivation is a very powerful think within an organisation which assist in increasing the overall performance of employee. Critically evaluate how to influence the behavioural motivational theories, concepts and models. As per the view point ofBester, Stander and Van, 2015, Motivation theories critically aid to influence the behaviour as these theories essentially help an organisation to motivate its potential employees so that they work with their full potential and accomplish targets.Further implementation of several motivational strategies adopted organisation extensively help in enhancing overall business performance. Motivation theories furthermore effectively helps in fulfilling desire of company's prospective employees so that they serve to accomplish goals. Critically evaluate the relationship between culture, politics, power and motivation As per the view point ofBalmer and Burghausen, 2015,Culture, politics as well power inherit by an organisation critically aids to motivate the overall performance of team members and also these elements are closely interrelated which enable an organisation to achieve desired business objective effectively. Organisational culture helps to increase power, and power is the way which influences culture. However, adoption of proper culture, politics as well as power is essentially necessary in order to reach coveted business concern verifiable. Primarily respective organisation shall demeanour a decorous analysis in order to identify the major areas where business shall implement further strategies. It is recommended to use motivation theories to build culture of the organisation. 11
TASK 3 Explain what makes an effective team as opposed to an ineffective team There are variety of factors which effectively helps in making a team effective in nature so that established business objective can be achieved and productivity shall be witnessed. However, in order to do this appropriately, there are various strategies which need to be adopted. Within a business organisation teaBalmerandBurghausen2015m plays a significant role through which desired business objective can be achieved(Lowry et.al., 2015). A team is critically effective when all the members are able to carry out business related activities with full efficiency in order attain consistency and sustainability. Whereas an ineffective team is wherein individual within team members does work appropriately and they face several issues while performing business related activities. With reference to Marks & Spencer, proper evaluation is essential in order form the appropriate team so the accomplishment of business objectives is done. Development of team is critically done on the basis of working performance. Comparison between effective team and ineffective team is mentioned below: BasisEffective TeamIneffective Team InterdependenceInterdependence within effective team is positively used due to which desired business objectives are accomplished. Whereas interdependence is not used constructively, and problems are faced while carrying business related activities. Communication ProcessTwo-Way communication is followed within effective team. Open as well as accurate expression of both ideas and feeling are emphasized (Maitland, Hills and Rhind, 2015). Ineffective team follows one- way communication wherein only ideas are expressed and feeling are significantly suppressed. Influence and PowerAbility as well as information essentially helps in determining influence and Whereas within ineffective team position critically aids to determine the level of 12
power.authority. However, the respective organisation has significantly adopted Tuckman theory of team and group development so that consistency as well as sustainability within business can be effectively witnessed. Tuckman theory Tuckman theory is developed to provide a framework which includes phases of group or team improvement. This theory was given by Bruce Tuckman in 1965 and motive of introducing this theory provide a proper insight in order to develop a proper as well as effective team(Mesu, Sanders and Riemsdijk, 2015). Tuckman theory includes five phases such as forming, storming, norming, performing and adjourning.All these stages are mention below which will help in developing effective and efficient team in M&S company. Employees of M&S provides their contribution effectively for organisational objectives but in order to attaining a specific task, management of firm requires to create a team. The goal of the firm can be implementation of new technology in each department of firm through which consistency as well as profitability of firm can be enhanced. Forming:This is a first phase of group improvement and in this stage team member usually have positive and polite attitude towards each other. Forming stage includes assembling of team members as well as allocation of task. In this most of the time spent is in planning about task, collecting information about each other and creating bonding.Storming:At storming stage team member try to develop relationship with other team as well as leaders. The team start gaining trust from each other and they also voice their opinions. Effective communication skills are essential at this stage as through this, employees can communicate easily with their subordinates in order to work effectively in a team.Norming:After storming phase, team starts performing in fulfilling manner. Team members are more open towards their idea and giving their best to achieving team goals. 13
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In this stronger commitments are made by team members to accomplish goals. However, individual at this stage must inherit effective listening skills.Performing: Under this phase all team members are aware about of their job role and task as well as knows what is expected from them. Performing stage has positive environment and team members are capable for taking decisions. Active participation as well as coordination skills are essentially required at this stage. Adjourning:In this stage team start dissolving as task and its objective has been achieved. Team member start making distance from each other and many of them may experience anxiety. Appreciation skills are critically required in order to motivate employees. Moreover, from the above analysis it can be determined that Marks & Spencer have to adopt aparticulartheorythrough whichconsistencywithrespectiveorganisationcanbe witnessed. However, adoption of Tuckman theory will essentially help Marks and Spencer to deal with business related activities with full efficiency. Analyse relevant team and group development theories to support the development of dynamic cooperation. In order to attain the desired business objective, the respective organisation shall adopt Tuckman Theory through which team can work with full potential and primarily focuses on the method which a team follows in order to handle task effectively from initial formation. This theoryenormouslydirectsteamdevelopmentthroughwhichconsistencywithinbusiness organisation can be witnessed essentially. Tuckman theory is a five stage method wherein each phase aid to develop the group members in such a manner that desired business concern objective are accomplished effectively. Through considering this theory, within the workplace of Marks and Spencer, it will directly aid staff members in developing their skills and capabilities. Apply concepts and philosophies of organisational behaviour Situation:Marks & Spencer is a multinational retail company. The respective company is specialised in supplying high attribute of clothing, home supported and food products in order to achieved desired business objective. Currently the business operation of Marks & Spencer is facing issue with regard to employee management and conflicts situation at workplace is 14
essentially witnessed. In order to effectively deal with the respective problem path goal theory is adopted by respective organisation (About M&S,2019). Conflict is a major issue faced by M&S. This issue have negative effects on its entire performance as well as employee performance also. In order to overcome conflict issue, Path goal theory is more essential because in this leader have right to give accurate direction to their employees. With the assist of accurate guidelines and direction, employees become more able to complete work in given time period. Path Goal Theory:The Path Goal Theory essentially aims at highlighting the best leader style which an organisation shall adopt in order to carry out business related activities accurately. Prime objective of path role theory is to raise level employee's motivation, satisfaction as well as empowerment, in order to make them productive individuals(Wynarczyk et.al., 2016). However, three major components are included under this theory which are discussed below: Leadership Style:In order to effective solve business related issues following aspects must be considered: Directive:Herein leaders significantly tend to provide guidelines to the subordinates so as that they are able to perform task according to the requirement. Leader critically aids to sets performance standards for its subordinate. Supportive:Within supportive leadership style friendly attitude of leader is essentially witnessed. This is also known as people-oriented leadership style. Participative:Herein leaders within an organisation believes in group discussion and the decision-makingisessentiallysharedbysubordinates.Throughadoptionofthis leadership approach business related issues are solved effectively. Achievement-Oriented:Underthisleadershipapproach,leaderscriticallyenhance employee’s overall performance so that they seek to reach at peak and accomplishment of business objective is done. Contingencies:The theory essentially highlights that each of leadership style is effective depending upon the situation which is faced within a firm. However, relationship of leadership style its overall effectiveness is dependent on variables which are mentioned below: Employee Characteristics:This primarily focuses on aspects relating to worker's needs, satisfaction level, set of control, temperament to leave a particular company and several other factors are included. 15
Characteristics of work environment:It primarily includes factors relating to team dynamics, task structure, control of employees and many other aspects through which overall business performance is negatively hampered. However, the above theory will effectively help Marks & Spencer to solve the conflict situation. The leader at Marks & Spencer shall adopt directive form of leadership through which proper management can be done. There are different model of organisational behaviour which are Autocratic Model, Custodial Model, Supportive Model, Collegial Model and System Model. All these are effective model but according to the current situation within M&S such as conflict,supportive model of organisational behaviour is more suitable. This model focus on motivated as well as aspiring leader. There is no space for any power. In this model, incentives or reward schemes is provided by leader to their employees. As they feel more happy and work with full dedication. M&S is a multinational organisation and in this different number of employees are work. Some employees have different background and culture. As it creates conflict which have negative impact over business performance of company. In order to deal with this situation, supportive model is more essential. It helps in increasing motivation and satisfaction among staff. So that they can work with freely and not create any kind of misunderstanding. Explore and evaluate how concepts and philosophies of OB inform and influence behaviour in both a positive and negative way. Concepts as well as philosophical system of organizational behaviour have ability to influence team members in positive as well as negative. However, the respective organisation has adopted path goal theory in order to effectively dealing with the business situation. Positive aspect of this theory is that it is flexible in nature and ideas are usually understandable. Whereas the major drawback of this theory is that it is undemocratic in nature. Critically analyse and evaluate the relevance of team development theories As per the prospective ofCherry, 2017, the most relevant team development theory which an organisation can inherit is Tuckman Theory wherein each and every stage focus the enhancing the overall team performance so that desired business objective can be achieved. Furthermore, through adoption of this theory overall workplace environment can be positively impacted because the prime focus of this theory is on developing the overall performance of 16
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team. Whereas path goal theory is also adopted by M&S that aids to positively impact team development because this theory focuses on encouraging morale of employees and furthermore this theory is very effective under emergencies. CONCLUSION From the defined document it can be significantly summarized that organisational behaviourplaysaverycurialroleineffectivelymanagingbusinessrelatedactivitiesin appropriate manner. However, organisational culture, politics as well as power highly impacts the overall performance of team to great extent. Therefore, proper evaluation shall be made so that overall performance of team is not negatively hampered through organisational politics. Several theories are adopted by respective organisation in order to carry business concern affiliated actions effectively. 17
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