Organisational Behaviour: Impact of Culture, Politics and Power on Individual and Team Behaviour and Performance

This report analyses the impact of organisational culture, politics and power on individual and team behaviour and performance. It also discusses universally adopted theories of motivation and team building methods used by organisations. The report includes a case study of ABC Services Private Limited, a courier services company in London. The report covers topics such as Tuckman Team Model, DISC Model and different theories of motivation.

Organisational
behaviour

Table of Contents
INTRODUCTION ..........................................................................................................................3
LO1..................................................................................................................................................3
P1 A brief analysis of the different ways by which organisation's culture, politics and power
impact on behaviour of different individuals and team and on their performance................3
M1 Critical analysis of different reasons behind the culture, politics and power of an
organisation and different ways in which they can influence individual and team behaviour
along with the performance analysis......................................................................................5
LO2..................................................................................................................................................5
P2 Universally adopted content and process theories of motivation and different methods and
tools of motivation used by an organisation that are helpful in achievement of different
organisational goals................................................................................................................5
M2 Approach of influencing behaviour of others through the effective application of
behavioural motivational theories and concepts and models.................................................6
LO3..................................................................................................................................................6
P3 Reasons and methods that are helpful in team building as compared to ineffective team6
M3 Explanation and analysis of team and group development theories to support overall
development of organisation .................................................................................................7
LO4................................................................................................................................................10
P4 Different concepts and philosophies in the field of organisational behaviour for a particular
business situation..................................................................................................................10
M4 The different concepts and philosophies in terms of organisational behaviour inform and
influence behaviour in a specific organisation situation......................................................11
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
In business environment organisational behaviour is the tendency or response of an
organisation towards different situations which arise at the marketplace. It is important for a
business entity to develop positive organisational behaviour in order to get competitive
advantage at the marketplace (Abdulmuhsin, 2021). In today's competitive world it is
compulsory for an organisation to train its employees for achievement of different business
goals. The business development is also facilitated by organisational development in order to
gain necessary growth at the marketplace. In this project there is a brief explanation of impact of
internal environment on different employees and teams which are working for the organisation.
This report includes explanation of universally adopted techniques of motivation in order to
motivate different employees at the workplace. In this report various methods and techniques
that are effective in development of a team are mentioned in a precise manner. In this report
example of ABC services private limited is taken into consideration for better understanding
organisational behaviour. ABC services private limited is a medium sized company situated in
the heart of London City. The company mainly deals in providing effective courier services at
the marketplace in a quick manner to achieve customer satisfaction.
LO1
P1 A brief analysis of the different ways by which organisation's culture, politics and power
impact on behaviour of different individuals and team and on their performance
The elements which are present in the internal and external environment of a business play a
major role in impacting different operations of a business. ABC services private limited is
mainly affected by different elements which are existing in its business environment. It is
important for the company to provide regular training to different employees for achievement of
different development related goals. Major functions of a company are formulated by cultural
factors which are present in the organisation (Al-Swidi, 2021). It is the major responsibility of
human resource management to handle different employees who are involved in performing
different functions of the organisation. The major factors and their influence on ABC services
private limited are mentioned below:
 Organisational culture- The culture is major element which impacts on different
functions and operations of the company. Culture of an organisation is mixture of

different types of employees and their characteristics who are working for the
organisation. In a business entity it is the major role of human resource management to
maintain precise culture of the organisation. The internal environment of a business is
compulsory to be maintained in a significant manner for achievement of organisational
goals and targets. Performance of different employees majorly depends upon the type of
culture which is present in the company. The top level management which is present in
the business organisation has major authority which is helpful in maintaining culture in
the organisation. In the domestic and international marketplace it is essential for a
company to regularly train different employees for business development. Culture of an
organisation mainly develops different working conditions in the organisation that are
useful for performing business functions.
 Political factors- Organisational politics is considered as one of the major factors which
play a major role in determination of different business functions. The trade union which
is present in a business entity is also one of the major reasons behind various conflicts
that arise in an organisation. It is compulsory for management to minimise the influence
of political factors in operations of a business to perform ethical business. Practice of
nepotism should be minimised in the major operations of a business to achieve different
targets in a short span of time (Alhalwachi, 2021). ABC services private limited should
regularly fulfil demand of different workers who are present in the organisation to
conduct ethical business.
 Power and authority- The employees who are working for a company holds different
powers and responsibilities according to the post and job designation. It is the major
responsibility of different employees to not misuse power which is very much important
to perform ethical business. The top level management should penalise employees who
are involved in doing malpractices in business functions. It is the utmost responsibility of
management to develop precise strategy to perform different operations and ensure that
business goals are achieved in a set time period. Many business organisations take
support of information and technology to ensure systematic vigilance and supervision on
employee functions.

M1 Critical analysis of different reasons behind the culture, politics and power of an organisation
and different ways in which they can influence individual and team behaviour along with
the performance analysis
There are different elements which are present in general business environment which
impact on major operations of business. The ABC services private limited should perform
assessment of different factors in a precise manner. The company should develop a crucial
strategy for employee management and take support of human resource management to handle
culture of the organisation (Benuyenah, 2021). The team behaviour of all the employees differ
one another due to the presence of dynamic culture. A company must take support of different
universally adopted theories for analysis of external environment for achievement of different
business goals.
A company must take care of different aspects of decision making according to crucial
perspective of team employees. Individual behaviour is also mainly affected by different aspects
of internal and external environment factors. It is the major responsibility of a business
organisation to handle different opportunities at the marketplace. The employment legislation is
main laws and acts which are developed by a government should be followed in a precise
manner in a business entity (Dasgupta, 2021). Management of concerned company should
perform PESTLE analysis for the development of organisation. It is very much important for a
business to analyse internal environment of the organisation.
LO2
P2 Universally adopted content and process theories of motivation and different methods and
tools of motivation used by an organisation that are helpful in achievement of different
organisational goals
It is important for a business organisation to regularly motivate different employees for
increasing their morale. In a business entity it is the major responsibility of human resource
management to implement different theories of motivation. The theories of motivation which are
implemented and used by management of ABC services private limited are mentioned below:
 Humanistic theory- This is one of the major theories of motivation which focuses on
fulfilment of human related needs of the employees. According to this theory of
motivation an organisation should take care of different biological needs of employees

that are hunger and thirst. It is important for an organisation to take care of safety and
security and safety needs by following employment legislation.
 Psychoanalytic theory- In motivating employees who come from different sections of
the society this theory play a major role (Donmez-Turan, 2021). This theory mainly deals
with unconscious motivation which is helpful in changing mindset and perception of
different employees. This theory of motivation is majorly dedicated to develop ethics and
integrity in employees to perform business tasks with maximum efficiency.
 Optimal level theory- The optimal level theory is mainly dedicated to achieve
equilibrium in a human body. Management of concerned organisation should develop
equilibrium in human body and maintain it with the help of different techniques in order
to maintain effective and efficient business operations and functions.
M2 Approach of influencing behaviour of others through the effective application of behavioural
motivational theories and concepts and models
The different universally adopted theories of motivation is helpful in business
development and changing positive behaviour of a person to achieve efficiency in the operations.
The motivational theories and behavioural theories are major concern of ABC services private
limited to increase productivity of different employees. In an organisation if one employee is
motivated then it will be easy to maintain other employee and whole team will get motivated.
The different organisations present in domestic and international market mostly use humanistic
motivation theory for employee development (Gan, 2021). Many famous international and
domestic companies also provide compensation in the monetary and non-monetary form to
motivate different employees. It is the major responsibility of human resource management to
adopt effective techniques of motivation for overall development of the organisation.
LO3
P3 Reasons and methods that are helpful in team building as compared to ineffective team
In today's competitive world it is important for an organisation to develop an effective
team which is capable of handling different tasks in a hard situation. An organisation must train
and develop its employees in order to develop an effective and efficient workforce. The main
reasons behind effective team building at ABC services private limited are explained below:

 Leadership- The leadership is considered as a major force behind team development and
employee development. In decision making and carrying out major activities of the
organisation leadership is considered as one of the major functions of the organisation. It
is recommended for ABC services private limited to take assistance of democratic
leadership style for facilitating mutual decision making.
 Coordination- In development of effective team in an organisation coordination is
considered as the key element. It is important for the team members to increase
coordination between them to increase productivity and efficiency.
 Training and development- It is important for the management of concerned company
to regularly and professionally train employees to achieve business goals. Training and
development increases ability of a person to accomplish a task and is also helpful in
increasing employee's competitiveness.
 Harmony development- Harmony development is the important characteristic and trait
of effective team which is helpful in achievement of business goals (Garg, 2021). The
companies must take support of human resource management to develop harmony
between workers for increasing coordination in business operations.
M3 Explanation and analysis of team and group development theories to support overall
development of organisation
In domestic and international organisations team and group development is very much
necessary for an organisation in order to achieve group and individual goals. The different
successful companies at the marketplace use theories and models proposed by professional
scholars for organisational development. Various theories and models of team development used
by different companies like ABC services private limited are mentioned below:
The Tuck man Team Model
Tuck man’s Stages of Group Development are considered as a major approach in order to
perform employee development. This theory was proposed by psychologist Bruce Tuck man in
the year 1965 and is considered as ethical approach in team development and management which
is helpful for an organisation. This theory of development includes four different stages that
are forming, storming, norming, and performing and the adjourning stage was introduced late
on. Many international companies which are present in the global market apply this theory of
team development in order to increase coordination between different employees. Harmony

development between different team members is also developed by application of Tuck man
team model. It is compulsory for a company to manage different operations in a precise manner
to compete at the marketplace with great efficiency.
DISC Model
In most of the companies which are competing in global or domestic business apply this
model in order to manage large number of employees. Most of the companies have hired
professional and skilled management for implementation of DISC mode in the operations (Lim,
2021). It is the major responsibility of a leader to perform effective supervision on different
aspects and elements of DISC model. Various dimensions and their different points related to
DSIC model are mentioned below:
Dominance
Characteristics: direct, decisive, ego-driven, problem-solver, and risk-taker; likes new
challenges and freedom from routine; driven to overcome obstacles
Strengths: The employees in this element are great organizer and time manager which are
helpful in timely achievement of different objectives.
Weaknesses: The employees can be argumentative and disrespectful which creates a major
problem in functioning of an organisation.
Inspiring/Influential
Characteristics: This element consists of two important characteristics enthusiasm and
optimistic nature.
Strengths: creative problem solver; great cheer-leader, negotiator, and peace-maker; a real
“people person”
Weaknesses: The employees are more concerned with popularity than tangible results and lacks
attention to detail which creates a negative environment in the organisation.
Steady/Supportive
Characteristics: Good listener and team [player are considered as two different characteristics
which are effective in team development
Strengths: Loyalty and empathy are two major strengths of steady element in this model which
is helpful in increasing profitability.
Weaknesses: Resistant to change is the major problem which is faced by a company while
dealing with different operations of the organisation.

Cautious
Characteristics: Logical capacity and reasoning ability should be developed in different
employees with the help of pro-environmental management. The characteristics are important
part of a leader and employees to develop and achieve market targets.
Strengths: The strengths are essential qualities of a leader which are helpful in development of
whole team. In major sense a business organisation must formulate and develop effective
strategy with the help of professional management to achieve various goals and objectives.
Weaknesses:In a business entity the weaknesses in employees should be identified in a major
sense to achieve competency edge. It is compulsory for a leader to develop team by identifying
weaknesses.
GRIP Model
In the field of team development this is considered as a major approach which is helpful
for organisational and employee development. This model was developed in 1972 and is widely
accepted by many successful multinational companies at the marketplace. It is considered as
most significant model of team development as this model consists of four major components
which are mentioned below:
Goals: It is highly expected from members of a team in the company that a particular employee
should be committed to achieve different target within short period of time, and overall
objectives of the organisation (Mphahlele, 2021). It is also compulsory for a team to formulate
and develop different organisational goals and objectives. Human resource management which is
present in the organisation must support different employees for goals achievement.
Roles: The team members of a specific department in an organisation should know there roles
in a precise manner. This will help in achievement of different organisational goals as well as it
will also help in increasing organisational productivity.
Interpersonal: The team members must have different interpersonal skills which are beneficial
for the development of whole team. A company should regularly train its employees in order to
increase their communication and problem solving. The interpersonal skills matters the most for
a person to develop a precise approach at the marketplace.
Processes: The whole process of formulating different decisions of the organisation are
important for team development. It is important for an organisation to consider different
perspectives and aspects of decision making for business development. This approach mainly

focus on the systematic process which is formulated by management in order to facilitate whole
process of decision making.
LO4
P4 Different concepts and philosophies in the field of organisational behaviour for a particular
business situation
A business organisation is mainly affected by behaviour and attitude in performing
different activities and functions. It is important for organisation to develop a precise strategy in
order to change mindset of the employees (Patnaik, 2021). The major elements of organisational
behaviour faced by ABC services private limited are explained below:
 Perception- Perception is known as the way of thinking or mindset of different
employees towards a specific organisational situation. It is important for an organisation
to focus on developing perception in mindset of employees to achieve organisational
goals.
 Organisations are social systems- It is recommended for a business entity to consider
organisation as society. All the employees should be treated as family member or friends
by the top level management which is present in a company. This approach is helpful in
developing a positive approach at the marketplace which is effective in minimising risk
related with the organisation.
 Individual differences- In a business entity there are several challenges faced by its
management due to the presence of mixed culture. The individual differences in a
business organisation should be considered in a precise manner for business development
in a particular situation.
M4 The different concepts and philosophies in terms of organisational behaviour inform and
influence behaviour in a specific organisation situation
In a given organisational situation a business can take support of human resource
management working in the organisation to develop decision making ability. There is a need of
skilled and trained employees in the organisation to maintain specific tasks and functions in a
precise manner. In context of global business entities it is essential for a company to have
dynamic nature in order to perform operations and functions according to changing environment.
The positive attitude of employees bring efficiency in organisation and is also helpful in decision

making according to the situation (Shafait, 2021). Different types of philosophies should be
handled with the help of professional strategic management for the development of business
entity. Perception is considered as major element which develops mindset of employee according
to given situation. ABC services private limited must develop dynamic nature in order to deal
with several consequences that arise at the marketplace.

CONCLUSION
From the above discussion it can be concluded that organisational behaviour is main
component which is affected by internal and external environment factors. It is the major
responsibility of management to continuously improving organisational behaviour in order to
increase revenue and efficiency. This report also concludes that it is important for a business
entity to use precise techniques of motivation in order to develop effectiveness in different
employees. This project concludes that it is important for the management which is working for
the business to perform team development in a precise manner to develop and achieve employee
goals.

REFERENCES
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