Table of Contents INTRODUCTION..........................................................................................................................3 TASK 1..........................................................................................................................................3 P1.Influenceoforganisation’spolitics,cultureandpoweronteamandindividual performance............................................................................................................................3 TASK 2............................................................................................................................................6 P2 Motivational theories for achieving organizational goals.................................................6 TASK 3............................................................................................................................................7 P3 State what makes a team effective as opposed to an ineffective team..............................7 TASK 4..........................................................................................................................................10 P4 Philosophies and concepts of organisational behaviour..................................................10 CONCLUSION.............................................................................................................................12 REFERENCES..............................................................................................................................12
INTRODUCTION Organisation behaviour is concerned with the study of people behaviour at work. In addition, it is the application of knowledge regarding how people as personal as teams behave in organisation. It helps management to understand how an employee behaves and performs in a team and as an individual. Thus, for identifying the interrelation andimpact ofcompany's variousfunctionsandapproacheslikeleadership,performanceappraisal,jobstructure, communication system etc., it becomes critically important to study and have knowledge of behavioural aspects of employees (Ali, 2010). A David & Co. Ltd is a food and beverage company based in UK. Itdeals inproduction and distribution of wide variety offresh fruits, bakery and frozen food items, dairy products etc. The project will explain influence of organizational power, politics and culture on the behaviour of its workforce. Further a synopsis of various motivational theories and techniques that are implemented by a firm for encouraging its employees will be provided.Moreover , the assignment will discuss how an organisation cooperates and work effectively with its employees. TASK 1 P1. Influence of organisation’s politics, culture and power on team and individual performance In today's business environment organizational power, culture and office politics greatly impactsthedaytodayactivitiesaswellasgovernsatmospherewithinacompany. Organizational culture can be described as values, norms, beliefs that are followed by a company and its people. Itrepresents the collective beliefs, principles andvalues of business members and is a product factor such as history, market, strategy, technology, type of workforce, style of management and national culture; including company vision, norms, systems, values, symbols, language, environment, assumptions, location and beliefs. The impact of culture followed by A. David & Co. Ltd could be explained through mentioned below theory : Handy’s cultural typology and earlier organizational culture within A David & Co. Ltd. According to this theory, each and every organization implements and follow a distinctive culture that is a combination norms, behaviour, etc. Thus these are been changed or
modified in reference to the changes that occurs time to time in business environment. A. David & Co. Ltd follow this culture typology having four categories of culture that are describes below: Power Culture: According to Handy's culture model, power culture is depicted as a spider web where all higher authorities of firm have centralized authority to control functioning of all its employees. In reference to A. David & Co. Ltd there are only few individuals who are having power to control or command other employees. In A. David & Co. Ltd an individual is known for their achievements rather than performance. Role culture:Role culture depicts or explains role that are being played by an employee. In A. David & Co. Ltd management clearly communicate the expected roles, duties, level of performance and standards or criteria against which their work is to be compared or evaluated (Coccia and Rolfo, 2013). Thus, it reduces chances of any type of confusion or conflict to get arise on role or goal matter. The managers systematically follows a well planned procedure to delegate authority and responsibility to subordinates that benefits company to achieve higher standards and efficiency in their business operations. Person Culture:Person Culture follows an approach that put employees in to the centre of focus. This approach considers employees as most valuable resource for a firm and thus provides them with several opportunities to prove their potential, share their creative ideas, opinions and to prove their capabilities. managers of A. David & Co. Ltd by following this culture motivated its employees to give suggestions and to be participative in decision making process (DeChurch and Mesmer-Magnus, 2010.). This makes staff to feel associated with the firm which benefits company to build a dedicated team of proficient employees who works with enthusiasm to assist company in achieving its mission, vision and objectives. A David & Co. Ltd company follow task Culture because roles and responsibility are effectively disbursed among the employees according to their capabilities. It is the job oriented approach that emphasis on inspiring and influencing employees to work with full dedication and zeal to accomplish a given task with best of their efforts. A. David & Co. Ltd by applying team culture divides its overall workforce into various small teams. managers then assign specific goals and objectives to each of the team which they have to attain within the specific time period. Power is the ability and authority that is exercised by a manger to influence his/her employees and to change their course of action in desired manner in order to attain goals within
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specific time limit (Al-Zu’bi, 2010). It is one of the critical factor that induces competition for attaining position that majorly impacts behaviour of its staff. The influence of power on group and person Positive power that is exerted by manager helps in encouraging individuals that helps in improving and enhancing their performance and productivity. It makes them confident to take most authentic decision by choosing best course of action for accomplishing a assigned job. It includes a variety of techniques including delegation of decision making power to subordinates , recognizing and rewarding star performers etc. All these efforts provide a firm with benefit of reducing its employees turnover, absenteeism, high retentions etc. On the other hand negative power also majorly impacts workforce behaviour. By exerting negative power, manger threatens their employee to meet the deadlines any how to avoid any punishment of negative repercussions for non attainment of desired goals (Ayyagari, Grover and Purvis, 2011). A David & Co. Ltd has a professional managers who treats their employees as most valuable sources of knowledge, skills and capabilities. Thus, they utilize positive power for motivating them by providing them opportunities to actively participate in decision making process. Power is highly effected on the performance and productivity of company and an individual. In A David & Co. Ltd, manger has more power to make an effective decision which effects on entire team members and group. Organizational politics can be explained as applying influential strategies or informal efforts for marketing an idea, influence a company or acquire or enhance power to achieve some personal goals. It also includes bargaining and negotiating with employees to resolve conflicts and overcome differences. The influence of politics on group and person Helpful in interpersonal influence, network ability and sincerity :Office politics helps a company to identify and get knowledge about its employee's personal needs and goals. Thishelps management to formulate tacticsand strategies to encourage people to work autonomously towards one objective. Also, it induces healthy competition among its staff, enables managers to improve their communication skills to reduce tension and stress levels of its team members thereby maintaining a comfortable working atmosphere for them to work. All this assist company to maintain cordialrelationship with its workforce that results in low turnovers and higher performance.
Reduce productivity of employees:It is well known and obvious fact that individual who remainindulge in office politics are tend to concentrate less on their assigned tasks. They get engaged in criticizing others, pointing out their flaws and thus in due course they lack behind inaccomplishingtheirgoalswithindeadlines.Thus,ultimatelyitresultsinbringing inefficiency in their work performance and productivity ( Tbaum, Frese and Baron, 2014). In A David & Co. Ltd, there ismain issue is employees productive, in order to overcome such problem business entity makean effective politics which help them to increase workforce number and gain competitive advantages easily. TASK 2 P2 Motivational theories for achieving organizational goals. Motivation forms the key approach for a manger to utilize knowledge, skills and abilities of its workforce by encouraging them to have confidence in their potential and to perform at their best to complete a given task. Like various others enterprises, HR department of A. David & Co. Ltdformulatesdifferentstrategiesandactivitiesforinspiringandinfluencingitsteam. Mentioned below are some approached and theories that areimplemented by A. David & Co. Ltd to flicker confidence and enthusiasm in its workforce to absorb and adopt any changes. Content Theory:It is also known as theory of needs which describes various reasons for fluctuations in needs, demands and desires of human in context with time. This theory assists managers of A. David & Co. Ltd to identify and evaluate factors that are likeable to impact behaviour of its employees (DeChurch and Mesmer-Magnus, 2010). Thus, managers focuses on various micro factors that majorly impacts human behaviour and encourages employee to achieve their personal and professional goals. Mentioned below is the theory that forms part of this: Maslow Theory of Motivation: This theory classifies human needs and wants into 5 basic categories : Physiological Needs:These needs relates to the basic necessities that are requisite for a person like food , cloth and shelter etc. An individual to be efficient in his work requires fulfilment of these needs. In this context A. David & Co. Ltd provides basic requirements that greatlyimpactsitsworkforceperformance.Itinvolvessafedrinkingwater,restrooms,
comfortable working environment etc. that all counts as requisites for an individual to work in a firm. Safety andSecurity Needs: This needs is associated with health and safety essentials and desire of an individual for job security. In context to A. David & Co Ltd. Firm make proper of Health and Safety devices like emergency exits, fire extinguishers etc. Company also to provides life, health and medical insurance facilities to its employees and also follows all legislations enforced by government in context to employees termination or lay off (Haslam and et.al., 2014). Social Needs:This refers to individual's desires to be loved, accepted and associated with society and its people. Firm to fulfil this need of its employees organizes various team building activities,recreational activities,employee engagement programs and other events for its workforce to communicate and know each other. Esteem Needs:It involves aspiration of an individual to get appreciated, recognized and respectedby others for his/ her efforts or work (Hershcovis, 2011).A. David & Co. Ltd. formulates and implements many compensation and benefit policies to to recognize efforts and contribution of its staff in attaining organisation's goals and objectives. It involves various monetary rewards such as salary increment, promotion etc. and non monetary rewards like felicitating best performers and appreciating them in front of whole workforce. Self-actualization:This need is general realized only when all the above 4 needs of an individual.This need is concerned with an employee's desires to recognize their abilities and potential and then working hard on developing them. A. David & Co. Ltd.Guides their team members to be proactive and confident in taking up higher challenges and responsibilities and to try for completing their assigned tasks within or before the specific deadlines. ERG theory of motivation:It is a concise form of Maslow's need hierarchy, in which basic needs are describe in three step that is existence, relatedness and growth. This theory help A David company in identifying motivational factors that encourage employees to do work more efficiently. Existence needs:-This includes basic material needs of an individual such as safety and psychological need. So, managers of A David should focus on fulfilling their basic need in order to motivate them to perform work more efficiently.
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Relatedness need:-This factor includes human desires for satisfying interpersonal and social belongingness. Manager should maintain transparent communication environment so that employees can also present their views. Growth need:-It includes need related to self actualisation needs and esteem need. Mangers of A David must provide promotions to their employees in order to motivate them. Process Theory:This theory analysisthebehavioural and psychological process and how a person's needs and requirements impacts or inspires him to attain a particular objective or target related to it.In context to A. David & Co. Ltd it determines how a company can encourage its staff members. It includes mentioned below theory: Vroom's expectancyTheory: According to this theory motivation is described as a process that manges or controls choices of a person among alternatives forms of self- imposed behaviour. The bottom line of this theory is that motivation is a self induce process that emerges within an individual from his belief that every decision taken will give a desired result. A. David & Co. Ltdimplements this theory to find out and evaluate personal needs and aspirations of its workforce and motivate them to work autonomously as a team helping each other to attain their professional and personal objectives(Huang and Bond, 2012). Skinner's reinforcement theory:This theory is based on operant conditioning theory that tells about behaviour that can be formed by their consequences. Reinforcement theory is combination of two factors that are positive and negative. For positive reinforcement, managers of A David & company must their employees by rewarding them in monetary and non monetary terms. It helps in increasing the productivity and profitability. For negative reinforcement, rewarding staff member by eliminating undesirable and negative consequences.Both consequences of reinforcement theory are useful for company to achieve desired objectives of A David & company. TASK 3 P3 State what makes a team effective as opposed to an ineffective team Employees of the organisation are main assets of them because entire growth and development of the company are highly depend on them. In business, they serve as one of the main source of capabilities, knowledge and skills which are essential for the firm to accomplish
their wanted level of sustainability, productivity and performance. In competitive business environment, a loyal, proficient and dedicated groups as a core or key competency for an enterprise providing it an advantages over its competitors. Operations of A. David & Co. Ltd are state managed or controlled by a expert or professional group in which work continuously completed in close coordination and cooperation in order to retain and increase productivity, effectiveness and performance of the firms operational (Johns, 2010). Thus, it benefits the company by achieving maximum amount of the capital and gain better outcomes easily. In an organisation, there are different number of teams are working with motive to achieve better outcomes and solve various kind of issues which arise in the enterprise. Some team are determined as under: Problem solving team:Main role and responsibility of this team to solve different issues such as conflict, misunderstanding and many other which are arise in the organisation. With the help of supporter, line manager of the A. David & Co. Ltd work with each other to analysis the main reasons behind of problems and them provide better solution to overcome such issues easily. Virtual team:Under this, workforce of company work and perform on a specific task from various places. For accomplishing the projects and keeping coordination or corporation among entire workforce, a virtual environment of workplace is developed and handled by information technological department by implementing different software and technology. Thus, in this employees communicate via digital form like internet, emails and so on. A. David & Co. Ltd., administrator follow online platform to pass on instructions and orders to their assistants via seminars, meetings and conferences (Kulik and Olekalns, 2012). Functional team:Under this, Employees has same functional division but having various roles and responsibility within the similar group. Such team has no time boundaries and are permanent in having an effective team working to accomplish common targets and objectives. In functional team, each and every employees reports to an administrator and is responsible for accomplishing its goals within time period. In this, functional team of A. David & Co Ltd support in managing operations and activities of company on daily basis. Project team:In this, an individuals are segmented into different teams as per the functions which are performing as well as allotted with different tasks for similar projects. Such teams or group could be fragmented in accordance the requirement of the administration. Project
team perform on a particular tasks for a certain and specific time duration.It is a consolidation of workforce from different division having various abilities, knowledge and skills that support in acquiring perfection in whole field of project operations as well as its successful wind up. Project team in A. David & Co. Ltd is implemented when an enterprise launches and introduced an unique products. Benefits of team working in the organisation: There are some advantages of effective team which are determined as under: Good communication:In the each and every organisation communication plays vital role in communicating all information or data in clear manner. It help in creating employees to be clear regarding their responsibilities and roles as well as performance standards also. It is an effective for the development and growth of the company in limited time duration (Lee, Kim and Kim, 2013). Mutual Cooperation:It is known as one of the main quality of effective team because it create mutual cooperation and coordination among workforce. This advantages workers to disregard each others flaws and lacking and not to acquire cater in meaningless arguments. Therefore, it directly improve the work quality which is finished by each and every workforce leading to finished of a particular project, accomplishment of objectives in an qualitative way within particular time period. Tuckman and Jensen's model of team development:It is a process of team interaction which emphasizes 5 phase of development. These stages are determined as under: Forming :It is a initial phase which is point out by grouping of team, planning, collecting information, task allocation regarding the specific tasks and bonding as wellas communicating among entire workforce and their group leader. Also, staff membersare discussedabout their responsibilities and roles along with different possibilities and challenges that are likely to be meet by them in their work performance. Storming: Under this stage, leaders of the company promote its groups to force their limit and put additional efforts which rise confusion among workforce in link to their job roles. Further it yield rise to misunderstanding and conflict among group because of differences in perceptions, attitudes, working styles and behaviour of people. Norming :In this form, group members get into a harmonious or consonant working atmospheres where an individual come with each other to cast off their fluctuation. Beside this
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they tries to be very much sympathetic to know and acknowledge each other opinions. Team create trust and loyalty among workforce, proceeds initiatives to assist each other and get participation of each member. Performing:It is another stage in which team create closes connection where in each and every workers perform with commitment. It supporting and directing with fellow group so that targets of the team'scould e accomplished on time in accordance to the performance and work quality standards. Transforming:It is a last phase of Tuckman theory, in which company can provide safety and accurate protection to its employees. Apart from this, working and functioning in the business entity that effectively perform their activities. TASK 4 P4 Philosophies and concepts of organisational behaviour Organisational behaviour support an enterprise in order to predict and handle behaviour of its workforce by understanding the motivating elements that can generate them to perform a specific task. For enhancing the work performance and effectiveness of its workers, managers follows different kind of motivational theories that encourages an individual and group to take better action for completing a specific activities as well as gaining long term objectives also. A. David & Co. Ltd has a strong structure that help the management to keep a harmonious and healthy working atmospheres for its workers to work in comfortable manner. There are some theories which are applied by administrator in this regard: Path Goal Theory:It is an effective model that is based on specifying a leader's behaviour or style that best fits the workforce and workers atmospheres in order to accomplish a goal and objectives. The goals is to maximise its employees empowerment, satisfaction and motivation so they become good or productivity members of the business entity. Such theory is based on Vroom's expectancy theory, it was introduced in 1964 in which a person will act in a different manner based on the expectation or belief (Owings and Kaplan, 2012). In this individual activity will be followed by a given outputs and on the attractiveness of that result to the person. This theory has some parts which are determined as under: Employee Characteristic:Under this, workforce of the company evaluate the qualities and behaviour of its leader as per its requirement and wants pertaining to level of structure needs.
Thus, it becomes extremely essential for leader to be accurate and efficient in the process of need assessment which is organised to understand the individual aspirations of its workers so that they could be encouraged to provide their best efforts by aligning their individual goals and objectives with professional targets. Task and Environmental quality:Main focus of path-goal theory is to overcoming obstacles and conflict which are arise in theA. David & Co. Ltd. If such issue becomes too strong or powerful, then the leaders of the company require to step in and support the workforce choose a way to work or perform around it. There are some more difficult task quality that often arise are; design of the task, formal authority system and work group. Leader behaviour or style:The independent variables or way of Path-Goal model are the behaviour of leader, they adjusts her behaviour or style to the workers and task characteristic so that the motivation of employees is to stand out at their goal. This part of the theory has four kind of leader styles or behaviour which are explained as under:Directive:In this leader of theA. David & Co. Ltd informs her employees on what is hoped-for them, such as, explaining them what to do, coordinating and scheduling work and how to perform an activity. It is said when large number of the person are not sure regarding the task and project or when there is maximum uncertainty or doubt within the environment.Supportive:It is another behaviour of the leader which benefits the employees to work in an effective and easy manner. In this, business leader makes work enjoyable for employees by showing interest for them and by state approachable and friendly. Thus, it is effective and important in condition in which relationship and task are psychologically or physically challenging.Participative:Under this A. David & Co. Ltd leader consults with his employees before creating an effective decision or opinion on how to proceed. Thus, it is very must important when assistant are extremely trained and participate in their work and activity. Achievement: In this behaviour, leader of an organisation sets challenging goals and targets for her subordinates, anticipate them to perform or work at their biggest ground as well as shows assurance in their capability with purpose to meet this prospect. Therefore, itisessentialinprofessionalworkatmospheres,suchasscientific,technicalare accomplishment environments i.e. sales (Paillé and Grima, 2011).
Therefore, the independent variables of the such theory or model are the behaviour of leader. Thus, the Path-goal model assumes that leaders are flexible or workable in that they can modify their style or behaviour, relay on the situation. This happens with the investigation that while nature or factor may be its internal guide. Thus, above all these are philosophies and concepts of organisation behaviour benefited to the company to gain competitive advantages as well as accomplish long term goals and objectives easily. CONCLUSION From the above mentioned report, it has been concluded that organisational behaviour is one of the significant aspects of the business success and development. In this power, politics and culture of the organisation influence on the employees behaviour in direct manner that impact on its performance and image of company. In order to overcome negative effects at the workplace, leader of the firm applied process and content theory of motivation which help them to easily motivate their entire employees about its work. Further, company used different models such as Handy's cultural typology ,Tuckman and Jensen's model of team development, Path goal theory and many other that benefited to the company to maintain their strong image at marketplace. Thus, entire model and theories are important for the company to maximise their sales and revenues within predetermined period of time.
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