Organisational Behaviour and Motivation Theories for Effective Team Development: A Case Study of Marks and Spencer

Organisational behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1.................................................................................................................................................1
TASK 2............................................................................................................................................4
P2.................................................................................................................................................4
TASK 3............................................................................................................................................6
P3.................................................................................................................................................6
TASK 4............................................................................................................................................8
P4.................................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
It is crucial for organisation to have appropriate and correct behaviour that is significant for
enhancing performance and productivity of business. Organisational behaviour is refer to that
attitude, belief or values of business that is crucial for successful performance of business. There
are different elements of organisational behaviour that is useful for organisation for directing its
practices effectively and successfully (Attree, Kumar and Singh, 2020). This report is based on
Next Plc. This is one of the well own organisation that is conducting its practices in retail market
area. Marks and Spencer is a British Multinational company that is offering clothing, footwear
and home products to its customers. This report consist of information regarding how an
organisation’s politics, culture and power influence individual and team behaviour and
performance. It includes of various theories of motivational and techniques that enhance
organisational goals. This report includes effective and ineffective team along with team
development theory. Apart from this different philosophies and concepts regarding
organisational behaviour has been determined in this report.
MAIN BODY
TASK 1
P1.
Organisational behaviour is describe as the practice that help with acquiring information
about how individuals communicate with one another. It is fundamental that organization has
constructive Organisational behaviour to effectively as well as successfully complete required
arrangement of practices (Fernando and Bandara, 2020). It is essential for association to have
positive work space to effectively and effectively leading required arrangement of practices.
There are different kinds of hierarchical culture, politics just as power that will straightforwardly
or by implication impact representatives execution or behaviour to achieve wanted goals.
Organisational culture, power and politics is mention below in context of respective company
that is Marks and Spencer company.
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Organisational culture – it is refer as the surrounding or environment of business in
which different task are performed. It is essential that Marks and Spencer company have
effective organisational culture in order to successfully and effectively conduct business
practices. Organisational culture includes different values, expectation which is significant for
guiding employees in correct and accurate manner. In order to gain better information about
organisational culture Handy model is mention below –
Handy model
This model is developed by Charles Handy in year 1932 in Ireland. This is significant model
in order to describe different culture of business. it includes majorly four kinds of organisation
culture that is explain below –
 Power culture – This is refers to all those organisation in which power is hold by
selective people. In this type of business only few people has authority to take important
decisions.
 Task culture – This is consider as organisations in which teams are formed with the
motive of completing particular task or solve any issues (Johnson, 2020). Organisation
which has task culture are functioning by classifying employees into different groups to
successfully complete task.
 Person culture – In this type of organisation more importance is provided to employees
rather than organisation. Organisations with person culture have are more concerned with
individuals as compare to business.
 Role culture – This is refer as the culture of organisation in which employees are
delegated with roles and responsibilities as per their skills and potential. In this
employees are responsible for completing their role and they become specialised by
performing similar type of task. This lead to increase employees performance
Thus, it is crucial for Marks and Spencer company to consider role culture with the motive of
enhancing business performance and capabilities. Through role culture respective company
will be able to provide accurate responsibility to employees according to their knowledge and
skills.
Organisational politics – It is portray as individual serving behaviour of person that
representatives use to build likelihood of getting results in association. This is considering as
significant piece of business which will prompt effect by and large practices and behaviour of
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