Organizational Behaviour: Culture, Power, Politics, and Motivation
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This report analyzes the impact of organizational culture, power, politics, and motivation on individual and team behavior in Ryanair. It evaluates different theories of motivation and provides recommendations for creating an effective team.
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Table of Contents INTRODUCTION...........................................................................................................................3 PART 1............................................................................................................................................3 Critically analyse organizational culture, power and politics in Ryanair influenced individual or team behaviour........................................................................................................................3 Evaluate different theories of motivation and motivational techniques......................................5 Critically evaluate relationship betwixt culture, power, politics as well as motivation which team and organization to succeed with recommendations..........................................................7 PART 2............................................................................................................................................7 Analyse team development theories for develop effective team.................................................8 Apply concept as well as philosophies of inform organizational behaviour.............................11 Criticallyevaluatetheteamdevelopmenttheoryandconceptstoimprovebusiness performance and produced team effective.................................................................................12 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13 2
INTRODUCTION Organizational behaviour is the learning process for both group as well as individual performance within the organization.This is the areais examine the humanbehaviour in a working environment and determine its impact onstructure of company and its work process, communication, performance, leadership, motivation, etc. thisplays a very importantrole within the organization in order to get positive success at market place. Present report is based on “Ryanair” which is the first Europeans airline to adopt a low fares and lower cost approaches. The company recently faced staffing issues and poor customer satisfaction rating. As per that, company want to re-structure their business with better employee performance. For that report will analysis culture, power and politicsinfluence and effect to individual as well as team behaviour or performance.This will also evaluate content and process theory of motivation as well as some of motivation techniques for motivating employees. This will explain effective team as opposed to an ineffective team. At the end of reportwill applying the various concept and philosophies of organizational behaviour into business situation those are generated into organization. PART 1 Critically analyseorganizational culture, power and politics in Ryanair influenced individual or team behaviour. Organizational power, politics and cultureis influenced individualemployee and group behaviourwithin the organization. This influences the individual and team behaviours into Ryanair.For understanding in better manner how organizational power, politics andculture impact to performance of team behaviour, here is applied Handy’s culture model: Handy culture model: Handy model of culture is lead complete authority which is related to organizational culturewhich is defined with four different kinds of culture power, role, task and person culture. Power culture:power culture is supposed with individualswhose influences spread throughout the organization. There are very few rules and regulations in a power culture. For example: management of Ryanair have power to change rules and regulations within the organization as per requirement. In that, employees are highly affected because that 3
rules are followed by them(Handy culture model, 2017). On the other side, team behaviour is also affected because of working environment is changed. Role culture:role culture is based on rules and regulations of company. For example: am leader have role to allocate work to followers and guide for completing work by using their role. This can affect to behaviour of individual of Ryanair because they are not able to use their own working style. On the other side, whole team is affected with this because they take time to understand working. Task culture: Taskculture is form in the situation when team inan organization are formed to address problems and progress. For example: senior assign work task to each and every employee in Ryanair when re-structuring organization(Shanker and et.al., 2017). That cam affect to individual and team because they are not mix well as per restructure of work. As per that both are not feel comfortablewith the working environment. Personculture:Personculturereferswithindividualseethemasuniquetothe organization. for example: in the context of Ryanair, employees are not understand their work as per restructure than it is affect to business because through that they are not able to perform in well manner.This creates negative impact on company growth because that is directly affected to productivity of company. For that, management need to organize training program for understanding their working role within the organization. Organizational culture is affect to individual and team behaviour of employees. As per that power also affect to team behaviour and individual for that here is selectFrench and Raven power type’s model: Think leader about the discipline or rewards people for getting thing into proper and effective manner. This considers with five factors likelegitimate, expert, reward,referent and coercive. Legitimate powercomes from the formal right of employees, organizational culture providing the basic legitimate power. This can affect to team behaviour and performance due to divide organizational structure (French and raven form of power, 2017). As per that employee of Ryanair want direction of work than they not allowed to communicate into other department. This can affect to performance. 4
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Reward poweris best but most of the time, manager of Ryanair not give fair and performance based rewards to employees. Through that employees are de-motivated with working and not give best performance (Petrou, Demerouti and Schaufeli, 2018). As per that, performance and behaviour of employees both are affected. Expert poweralsoaffect to teambehaviour and performance of Ryanair because most of the time experts are not understand situation and pass judgment which is guided in wrong manner. That is creating complexity for team work and performance is affected. Referent poweris refers with liking information and conveying with others in negative manner than it is affect to team behaviour and performance of Ryanair (Pearce, 2017). Coercive poweris affect team behaviour and performance when manager of Ryanair abuse to people and try to insult people. Through that employees are not happy and not ready to give hard contribution. Power is also affect to team behaviour and performance of organization. On the other side, politicsisalsoaffectedtoemployeebehaviourandperformancebyusingChantal’s characteristicsis as follows: The political behaviour is subset of human behaviours that is involves politics and power. This behaviour is affected the team behaviour and performance in negative manner. Like: team working in Ryanair have one employee who has the; political mind due to getting higher success at working place (Newman and et.al., 2017). In that they try to create conflicts between employees and convey various negative thoughts about manager. This think is called as political behaviours which is affect negatively. On the other side, nature of mass brief is also often political behaviour involve abilities or lack of proper knowledge about working. Most of the time, leaders think that they have proper knowledge of working but reality is they have not appropriate work structure and information, this crate negative working environment. Evaluate different theories of motivation and motivational techniques. Motivation is most important part of employee life which is provide proper way to them. In the context of organization, leaders are providing proper motivation to employees by analysing their needs and providing rewards to them in effective manner. In respect of Ryanair, companyneed proper motivationfor employeesinorder to providingbetterservicesto customers and try to satisfy them. For that here is use some theories of motivation are as follow: Content theory of motivation: 5
Herzberg two factor theory: This theory is included into content theory which is relatedwith motivation and also called hygiene theory of motivation. As per the Herzberg, job satisfiers’ deals with factors which involves in doing job, whereas job dissatisfiesdeal with all those factors whichdefines into job context. This includes two factors are as follows: Hygiene factors:this includes salary, environment,working condition, safety as well as security on lower level at the workplace is de-motivated to employees. Those factors are make individual unhappy and dissatisfied with job (Motivation theory, 2016). For example: manager of Ryanair is not provide fair salary and not followed effective working conditionthan employeesare unhappy or not give hard contributionfor achieving gaols. In that management need to provide well working environment. Motivation factor: thisenhances satisfaction of job and this is based on personal growth. For example: manager of Ryanair not behaving fair with each employee than it is affect to employee inn negative manner. In manager need to give extra responsibility and motivate them for working in better manner. Process theory of motivation: Adams equity theory: In this theory,employees are comparing contribution to work, with their action and benefits will result to benefits of the references person. In the context of Ryanair workers put inputs into jobs likeefforts, experiences, education, energyand expert knowledge for getting outcomes like the salary, rewards,promotion and challenge to workeach in equal amounts (Burrell and Morgan, 2017). For example; employee of Ryanair is give hard contribution for achieving goals and objective of company which is called as an input. At against of that, employerisnotprovidingfaircompensationthanaffectnegativelyor providefairthan employees are highly motivated. Those are the theories of motivation which are help to motivate employees by satisfying needs and wants of employees in effective manner. There are including somemotivation techniqueswhich are as follows: Financial rewards: those rewards include extra money, cash gifts, and bounces to employees. Like employee of Ryanair is give better performance than employer give bounce to them is help to motivate employees. 6
Non financial reward: this includes gifts, positive impression on mind. Like if employee performs better than employers passes good comment in front of whole staff member which is create long effect on employee mind (Becker and et.al., 2016). This gives higher motivation on employees for working better. Those are bet motivation techniques which are important and effective for motivating employees for giving hard contribution toward effective working. Criticallyevaluate relationship betwixt culture, power, politics as well as motivation which team and organization to succeed with recommendations. Organizationalculture, politics, power and motivationis enables team and organization to succeed in effective manner. Proper relations between in those aspects are help to create positive working environment and conditions for employee. Through that employees are highly motivate at working place and createhard working in order to achieve goals of company. For that here is include some recommendations for Ryanair company and to its employees are as follows: Company should organize training and development program for giving training and detailed information about restructured working (Martinko, 2018). In addition to that manager should create positive working culture and environment without playing any politics will help to make best performance of employees. Another, management need to provide motivation to employees by providing better rewards to them in effective manner. For motivating through rewards company should use non financial reward because that will gives longer impression on employee mind. Through that employees are able to give hard contribution for achieving goals and objectives of organization in successive manner. This help to improve overall company performance in better and in effective manner. PART 2 Effectivehelpful teamas opposed to an ineffective team The success & growth of business is destructive to the people working with it. If they do good work and finish the work given at the right time because of which the company can provide the services at the right time to customers which in return retain buyers for long and increase profitability rather than before. All success and benefit Ryanair gain just because of effective team who are able to accomplish their day to day activities on timely manner and contribute in competitive environment by working much better than members of ineffective team. 7
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It can be said thatcollaborative practicesbetween effective team mates helps in making them more capable to achieve greater success (Epstein, 2017). Unit is very aware of their own functions, quickly it will stop to evaluate how better it is doing or what may beinquisitivewith their work. Effective group always conduct collaborative practices they are effectively learn new things from each other. It analyzed that collaboration is key element of team productivity and performance; it is a sigh of effective team as it harnesses best out of few or more individuals together. Efficiency is an important part of unit and essential aspects of work area. Workplace collaboration will keep this team and its members safe from extra work load as tasks gets distributed evenly. But in context of ineffective team due to poor collaboration every member feel high load of work that impact on their work activities as well as outcomes. Within Ryanair productive team member are always encourage discussion on areas on which they are not in favor and utilize healthy conflict to represent creativity and modify in ideas before reaching a consensus. Open discussion act makes effective team as opposed to ineffective one. Most of people are less interested in open discussion they always stay away from this act and prefer to consider their own opinion more than other. In effective team members make contributions and participate to team with discussion being reasonable and appropriate and individual being prepared to listen to and understand from other unit. On the other hand, people of ineffective team are less interested in participating in the process (Ruiz and Hamlin, 2018). They do not like to work in collaboration, which has a direct effect on success and growth of business negatively. Ineffective teams establishpoor and disagreed objectives and an environment full of stress & tension. These tensions are sometimes detained incheck, buton specific act flareinto destructive situation and there are clashes of personality with individual not really listening to what others are saying. Throughout voting decision will be taken but with few attempts to win tasks will be done that is clear sign of ineffective team. Successful team members listen and understand each other and every ideas is given a hearing on the other hand ineffective team individual do not really listen to each other and ignored ideas given by other person or team mate. Analyse team development theories for develop effective team. Developing effective team into organization is veryimportant part of company. Effective team is wonderful aspects of achieving higher growth with best performance. Here is use team development theories are as follows: 8
Belbin team role theory: This theory is assign the roles of each and every team member and develop best team in oppose to ineffective team (Ashraf, Gershman and Howitt, 2017).Ryanair need to execute theory to create ineffective team into effective team. Resourceinvestigatoris best part of team who is bring the new ideas back to them into Ryanair. That has provided better instruction to employees for working in better manner for developing best team. Teamworkerishelp to whole team for gel, through versatilityfor identifying work required and complete on behalf of them. Through team of Ryanair is got help with team worker for completing their work in effective manner. Co-ordinatoris another who needsto make focus on objectives of teamanddraw out team members who are delegate work appropriately(Belbin team role theory, 2017). Through that team work complete with confidently and clarifies goals. Plantis tend to be creative at solving problems in unconventional ways. Through that ineffective team turn into effective team because all the problems are solved easily and effective without any other problems. Monitor evaluatoris provide thelogical eye and effective judgementsrequired and weights team options in dispassionate way. Through that if team work in wrong way than they have right to provide proper guidance for working in better manner and turns ineffective team into effective team. Specialistis bring in-depth knowledgeable of a key area to team. Through that each member of team gets proper knowledge and information about working and done task in proper manner (Allen, Porter and Angle, 2016). Shaperhave thee important role for making effective team oppose to ineffective team. They have role to provide necessary drive for ensuring which the teamkeep moving as well as donot lose focus or momentum. This provides better challenging and dynamic working ability to employees for building effective team oppose to ineffective team. This factor is help to give proper shape to team. Implementeris another important part of team working into Ryanair Company. They have to plan a workablestrategy and carrying it out as the efficiently as possible (Young and Ghoshal, 2016). Through that team working within the Ryanair have effective and 9
better strategy to implement into working is help to get higher performance level into workplace. Complete finisheris most effective and valuable aspects for team developing because they usedend of task to polish work for errors, subjecting to the highest standard of quality control in respective manner (Brunsson and Olsen, 2018). This is the Belbin team role theory which is describe role and responsibility of each and every employee and team member for working in better manner. By following this theory into Ryanair is help to develop effective team in oppose to ineffective team. This creates more effectiveness for company to perform better into workplace. Tuckman theory: This theory has focus onthose ways for team tackles a task from the initial level and formationof team through to completion of project. This theory is considered with four stages which are explains below: Formingis having high dependences on leaders for guidance and direction. At this stage, leaders of Ryanair are providing proper guidance to employees and ready to solve all the queries of employee. Through that they have proper working guidance. Stormingis the power of taking decision which is not come easily into group. In that team have need to make focus on goals to avoid distract byrelationship as well as emotionalissues (Tuckman theory, 2016). At this stage, leaders of Ryanair take better decision for working by considering strategy and goals. Normingis stage where roles and responsibilities are clearly accepted by employees and team member for working in better manner. Through that whole team member are clear with their working role into company is more effective for creating effective team. Performingis the stage where whole team members performs each task and projects to working in better manner (Kurtessis and et.al., 2017). Here employees are considering all the strategies and guidance of leaders. Adjourningis the final stage of tuckman theory. At this stage leaders of Ryanair is adjust whole team. Those models are help to develop effective team in oppose to ineffective team. 10
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Applyconcept as well as philosophies of inform organizational behaviour. The concept andphilosophies related to organizational behaviour which isdepends on the twofactors like nature of people and organization. through that, team members are able work in positive performance and productivity. For that here is include path goal theory of leadership are as follows: Path goals theory: This theory is complement for their employees. This provides effective way to leaders to performing and encouraging their followers in effective manner. Directive leadership: in this leaders are known what is exactly done and direction of working. As per this leadership style, leaders of Ryanair are given proper and effective guidance for working in better manner (Bakotić, 2016). Supportive leadership, in these leaders are paying complete attention to needs of their employees. In this leaders are always support to employees. Through that employees perform well and throughthat company is able to improve and enhance productivity and performance of team. Achievement oriented leaders, in these leaders of Ryanair setschallenges goals as well as taskfor team and expect that team is follow those in effective manner (Leary, 2019). This force is creating effective in team members in positive manner. Participative leadership, in this leaders are refers deems important to work within employees andincludes idea and opinions for creating effective manner. This process helps toget betterperformance and productivity in team. This helped to achieve goals and objective by properly communicate with employees in effective manner. CommunicationisbarrierwhichisemployeesandleadersofRyanairfaceby implementingrestructure(Kimandet.al.,2017).Inthatmanagementneedto communicate properly with employees. Leadershipis also important for Ryanair in restructuring work. In that leaders need to use techniques and motivation for employees. 11
Critically evaluate theteam development theory and concepts to improve business performance and produced team effective. Team development theories arepositive help for buildingeffective team oppose with ineffective team. This gives positive impact on business performance and produced team effective. For example: if management of Ryanair adopt team development theory is help to perform task in better manner. However, if theories are not help to develop better team is help to improve business performance and produced team effective. On the other side, concept of organizational behaviour is influences to improve business performance and produced team in effective manner. This creates more effectiveness for business performance in negative and positive manner. for example: if leaders are provide proper guidance to employees than it is create hard working environment with proper motivation is help to make positive impact (Brown, 2017). On the other side, if employees are not got proper direction than it is affect to employees in negative manner. For that management should provide proper guidance and support to their employee for working in better manner. CONCLUSION That above study summarized the organizational behaviour has very important and effective part of company in order to achieve goals and objectives of company in effective manner. The report had understood organizational culture by using handy culture model, power by French and Raven model and politics by Chantal characteristics. For motivating employee for working into restructure business, report had covered Adams equity theory and Herzberg two factor theory as well as motivational factors. Report had been covered with belbin team role theory and tuckman theory for developing effective team in oppose to ineffective team. At the end of report highlighted with path goal theory for given proper direction to employees in better manner. 12
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