Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1. Analyse how an organisation’s culture, politics and power influence individual and team behaviour and performance.........................................................................................................3 TASK 2............................................................................................................................................6 P2. Evaluate how content and process theories of motivation and motivational techniques enable effective achievement of goals in an organisational context...........................................6 TASK 3............................................................................................................................................9 P3. Explain what makes an effective team as opposed to an ineffective team...........................9 TASK 4..........................................................................................................................................10 P4. Apply concepts and philosophies of organisational behaviour within an organisational context and a given business situation......................................................................................10 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13
INTRODUCTION Organisation behaviour is a survey of ascertaining how an individual behave in an organisation. This is a type of human tool for the benefits of humans. This can be said as the process of building such theories that can be use to understand, predict and for controlling the behaviour of employees in a firm (Ashenden and Sasse, 2013) . David & Co. is taken as the chosen organisation in the present report, as this company belongs to food and beverage industry. The company offers certain items of food such as bakery products, vegetables and fruits, etc. The present report will emphasizes on the impact of culture, power and politics on the behaviour of peoples in the organisation. Along with this the leaders and managers of an organisation will motivate the employees to attain the desired business goals. In addition with this, the cooperation and coordination is necessary in workplace, so the discussion on effective cooperation with others in organisation is also going to be discussed. At last the report will be wind up by applying the philosophies of organisation behaviour in certain business situations. TASK 1 P1. Analyse how an organisation’s culture, politics and power influence individual and team behaviour and performance Organisational behaviour is the process of evaluating the performance of an individual as well as group along with their activity in an organisation. This process provides a way and directs to run an organisation in an effective manner. The purpose of organisation behaviour is to motivate the employees and maintain the interrelations in the company. Through this, the organisation can determine the nature of the employees within an enterprise (Carlos Pinho, Paula Rodrigues and Dibb, 2014) . There are some elements which influence the individual as well as the behaviour of a team such as politics, organisation culture, power, etc. To understand the organisation culture of David & Co., they use the concept of Handy Culture model. The four components of this model affects the behaviour of individual and team, which are explained below -
1.Organisation Culture– To understand the concept of Handy culture model, firstly it is necessary to know about the culture of organisation. Organisation culture can be formed with the assumptions, fundamental beliefs, values and the certain ways of interacting with the peoples in an organisation. This culture decides in which way the employees are interacting with the peoples at workplace. This impact the individual and team of an organisation, therefore in respect of David & Co.the Handy Typology is used which help them to improve their performance level and to reduce the high turnover rate. The Components of this typology is mentioned below- Power Culture: The organisation which perform their operations at small level used to follow this culture. In an organisation, the few peoples have the power to take any decision such as the CEO, Board of directors and the senior management of the company (Coccia and Cadario, 2014) . In similar way, in respect of David &Co. the decisions are taken by the high authority and the task are assigned to the employees by their superiors only, by this process the company can effectively achieve their business goals. TaskCulture:ThisCultureprovidestheflexibleworkingstructuretoan organisation. In this, the certain tasks are assigned to the staff members by their managers, and the employees have to perform their task in a effective manner. By this type of organisation culture, the task are performed in an effective time frame. Person Culture: In this type of organisation culture, the company is run by the individual as every employees sees themselves in the place of owner, and then they work accordingly. Therefore, this type of culture can be risky for the David & Co. as if the individuals started to work as according to their choice then they can take the decisions as there own only, and this can decrease the performance level of an organisation (Coccia, 2014) . Role Culture:In this type of culture, the roles and responsibilities are assigned to the employees according to their qualification and working performance. So that they can effectively perform their duties and able to achieved their desired goals. In context with David & Co. the individuals are delegated with set of authorities in a formal structure.
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In order to achieve the specific goals and objectives, David & Co. uses the Power Culture of Handy Typology. As this type of culture helps in enhancing the performance level of organisation. In this, the decisions will be taken by the higher authorities as they have the power to assign all the tasks to the employees. The Impact of Organisation Culture In context with this, there are positive and negative impacts that affect the culture 0of an organisation. These are mentioned below : Positive ImpactNegative Impact If the manager of an organisation treat all the employeesequally,thenthiscultureand environmentofcompanywillgainthe performancelevelandreducesthehigh turnover rate as then all employees will work with motivation to get reward. In context with David & Co. by this the company will able to attaintheirgoalsandcanimprovetheir presence in the marketplace. If the culture of an organisation is weak then theindividualaswellasteamwillget demotivated. Therefore, it is necessary for the company like David & Co. to establish the strong organisation culture which can result in enhancing the productivity of organisation (De Vasconcelos, Gouveia and Kimble, 2016) . The Impact of Politics If the manager of any organisation involves themselves in any unethical issues to gain the profit, then this is the against to the law, which create politics in the workplace. So, in context with the politics in an organisation, the positive and negative impacts are as follows - Positive ImpactNegative Impact The employees of David & Co. execute an unique and specific idea, which is beneficial for the company. By this, they enhance their performance level and get motivated to work in an effective manner. Using the information of the staff members, without their permission for the growth of the company, to take David & Co. at new level can have negative impact on the performance level of the organisation.
The Impact of Power Power– This includes authority of an individual to make decision on regular basis which is favourable for employee’s behaviour and organisation tasks for achieving goals in appropriate manner. It is power of a person through which they can order other workers to compete particular project correctly with attaining better outcomes. The Top most management of the organisation have the power to motivate their employees in attaining the desired goals and objectives in an effective manner (Harper, Randall and Rouncefield, 2012) . There are certain powers used by the managers to encourage their employees in order to enhance the growth of the organisation, which are as follows -Reward Power: The reward is given to the staff members of the organisation by the managers as according to their working performance. The reward can be in the form of cash or the motivation by their seniors (Hashim and Wok, 2014) . Coercive Power: The managers also have the power to penalize their employees by giving them demotion and threat of suspension. Positive ImpactNegative Impact Thepositiveimpactofthepowerinan organisationisthattheemployeesget motivatedtowardstheirwork,whichis beneficial for the company in enhancing their probability and productivity. Thenegativeimpactofpoweristhatthe employeescangetdemotivatedwiththe strictness and punishment given by the higher authority, which will result in decrease the performance level of organisation. Politics- The politics refers to behaviour and procedures in employee interactions which consisting power as well as authority which is helpful to take decision on daily basis that effects on behaviour of staff members. Moreover, it can be considered as an efficient tool in order to assess the operational capacity. Politics is a set of activities performed by government of a nation or by an organisation. This have huge effect on working of an organisation like David and Co. For example, change in taxation policies of government of nation will leads to affect the working and profitability of David and Co., same as change in employment rules in an organisation affect the working of their employees.
Hofstede’s cultural dimension theory– This can be described as an effective framework which is used in cross cultural communication. It was primarily developed by Geert Hofstede which defines the impact of culture of society on values related to behaviour. However, it include several factors such as power distance index, individualism vs. collectivism, uncertainty avoidance, masculinity vs. femininity, long term orientation vs. short tern orientation and indulgence vs. restraint. It is helpful to analyses the employee values which help to make favourable policies or norms in order to maintain suitable organisation structure and environment that support to behave properly at work place. In context of David and Co. they can apply this model in respect of maintaining correct organisational behaviour which impacts positively on overall performance. TASK 2 P2. Evaluate how content and process theories of motivation and motivational techniques enable effective achievement of goals in an organisational context Motivation can be defined as the process of stimulating peoples to actions to attain the desired goals. Motivation means needs, desire and wants of an individual. To achieve the desired business goals and set of objectives, it is necessary for the organisation to recruit highly skilled employees. This is crucial for a firm as because all the employees are responsible towards their work and give their best for the achievement of the business targets. The various companies uses different motivation theories to encourage and motivate their employees (Hyde, Harris and Boaden, 2013) . In the similar way certain theories are used by the David & Co. to motivate their staff members. The theories are as beneath - 1.Content Theory –In this theory of motivation, the organisation should understood the needs of employees while motivating them for the achievement of goals. This theory is used when the managers are motivating their staff member to improve the performance level of organisation. Under the content theory of motivation, David & Co. follow the Herzberg's two-factor Theory, which is explained below : Herzberg's Two-factor theory– The founder of this theory was Frederick. This theory is also known as motivation-hygiene theory. In this theory of motivation, there are certain factors which motivates the employees of a firm and can reduce their dissatisfaction. Some of those factors are as follows -
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HygieneFactor–These are those factors which are essential for the employees unless they get de-motivated. This is the major factor which influence the behaviour of an individual as well as the team of the organisation. David & Co. should focus on the hygiene related problems of employees, as by this the employees get motivated and can work well in the firm (Kazemipour band Mohd Amin, 2012) . The company should focus on certain needs of the staff members such as Physical needs, security and safety needs, etc. By fulfilling these needs, the employees as well as employer will get benefits and can work effectively to achieve the goals and objectives. MotivationalFactor-Thesefactorsarethosewhichmotivatethe employees to work hard to attain their targets. This factor is crucial for an organisation, as it is necessary to focus on the needs of the employees and to resolve their problems which are faces by them. David & Co. can use the techniques thorough which the employees get motivated such as giving them reward, increasing their salary, which help them in enhancing their performance level. Illustration1: Herzberg's Two-factor Theory
Strength-Thistheory laysemphasis on motivation coming fromwithin the staff members themselves rather than focussing on external factors. Weakness-This theory does relate the job satisfaction and employee productivity which is more important for both organisation as well as workers. Mcclelland's need theory :This content theory use to say that each and every individual have their own needs, which David & Co. have to fulfil so that their employees can perform well. This theory of motivation depends on 3 basic needs of a human :- 1.Power : According to this, there are many people which have need of power, and they need position according to their power, so that they can influence and induce the behaviour of others. 2.Affiliation : There people need lots of love from other, so that they can give their best towards organisation. 3.Achievement : There people are highly risk takers and also love to achieve in their life, if organisation can provide them opportunities of achieving something can they can give their best to organisation. Strength – The Mcclelland theory of motivation has a strength that tasks are provided to employees according to their actual needs which encourage them effectively. Weakness – This theory consist weakness that it will not focus on basic requirements of staff members which is important for every individual. 2.Process Theory –This theory is all about change in behaviour which influence the needs of an employee. This theory mainly emphasizes on the idea of how an organisation changes and develops (Process theories of motivation,2009-2019) . This can be better understand by the Vroom's expectancy Theory of motivation, which is used by David & Co. - Vroom's Expectancy Theory: This theory was founded by Victor Vroom in 1964. This theory mainly focus on process and content of motivation by integrating needs and equity. This helps the managers to motivate their staff members by evaluating three factors, which are elaborated below -
Expectancy- In this, the employees expects that their efforts will result in acceptable performance or not. Instrumentality:In this, the employees believes that their performance will produce the desired outcomes in the form of rewards. Valence: In this, the employee is expecting to achieve the reward in the form of cash, promotion, etc. Strength – This theory recognises individual differences in work motivation and suggests that encouragementisacomplexprocesswhichclarifiedrelationbetweenindividual& organisational goals. Weakness– It does not provide specific suggestions which motivate people working in organisation. Goal setting theory :This is a motivationaltheory which is used by organisations like David & Co., so that they can set some goals for their organisation and also for their employees. This will help employees in gaining some goals which they have to achieve so that they can gain some thing in their life. This also help them in getting motivated, and also leads to improvement in their performance. Illustration2: Vroom's Expectancy Theory of motivation
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Strength – It provide clear plans and increase awareness which helps people to motivate for improving performance to gain better outcomes. Weakness – This theory creates pressure on employees which results improper performance of people which is not favourable for organisation as well as workers. TASK 3 P3. Explain what makes an effective team as opposed to an ineffective team Employees are most important for an organisation as they are the valuable asset of the company. Every firm should utilise this resources in an appropriate manner so that they can attain the goals and objectives (Muchiri, Cooksey and Walumbwa, 2012.) . For this the division of effective team is essential, as by this the employees can communicate with other peoples who are working under David & Co.. The effective teamwork can be defined as making an effort together in order to attain the desired business goals and set of objectives. The types of team are as beneath - 1.Effective Team –In an effective team, the goals are set which are to be achieved by the team. The employees are giving and working in an effective manner to achieve their targets. They all are honest towards their work and work in a collaborative working environment. 2.Ineffective Team –In an ineffective team, no goals are set. Along with this employees do not work in an collaborative manner, due to this conflicts an d disputes occur among staff members. Also, the employees are not honest towards their work and also lack of understanding of goals is missing. A comparison chart have been drawn between effective and ineffective team, which is as mentioned below : Effective TeamIneffective Team In this, goals are clarified and modified so that thebestpossiblematchbetweenindividual goals and the group's goals is achieved. In this team, members accept imposed goals and these goals are competitively structured so that each member strives to outperform the others. In this team, there is two-way communicative, and the open and accurate expression of both In this team, one-way communication is there andonlyideasareexpressed,feelingsare
ideas and feelings is emphasized.suppressed or ignored. Group discussion are very important for an effective team, Therefore decisions are taken by all the team members in a collaborative manner. In this, decision is taken by only the higher authorities like CEO, Board of directors, senior management, etc. Overall Turnover of David & Co is£10M to £20M. This company deal in food and beverage sector. In order to enhance the profitability, the senior management is looking forward to maximise their business operation in other geographical locations. In order to attain their desired target there is need to create effective team by which organisation can increase their profitability and productivity (Robbins and et. al., 2013) . Tuckman's Team Development Model In respect of this, Tuckman theory has been outlined below : 1.Forming:In this stage of the model, the work is assigned to the employees of David & Co. and also the information related to the employees who are going to perform this work. 2.Storming:At this stage, team presents plans, ideas and position at right place. Also the conflicts and disputes arises at this stage. 3.Norming :In this the team agrees to a specific plan in order to accomplish the goal in set time frame. All the employees work in an collaborative manner by following the plans and rules which are recommended by manager of David & Co. 4.Performing:At this stage the team members of David & Co. will start performing their tasks and in this company focus on common goals and try to achieve them. 5.Adjourning :In this, the leader of David & Co. will directly help the team in order to accomplish the desired goals which will benefit them in upcoming future. Belbin's theory :Dr Meredith Belbin use to give a team development theory, which is as follow :- 1.Resource investigator : This use to investigate about the curiosity nature of an employee, so that they can find some innovative ideas. 2.Team worker : Help individuals to identify the goals and also lead them in performing accordingly.
3.Co-ordinator : They work to manage the team and work in that team according to their goals. 4.Plant : they are employees who are very creative and have ability to solve complex problems. 5.Monitor Evaluator : These are person who use to monitor the team and make decisions according to it. 6.Specialist : They are person with depth and specific knowledge. 7.Sharper : They are person who keep motivating teams so that they do not loss their focus from their goals. 8.Implementer : They use make plans and strategies which are workable in special conditions. 9.Completer finisher : Used in the last of work, so that the work get polished and errors get reduced. TASK 4 P4. Apply concepts and philosophies of organisational behaviour within an organisational context and a given business situation There are some pre determined goals in an organisation which they operates and these objectives can be achieved by the efforts made by the whole enterprise (Thomson and Van Niekerk, 2012) . It is very important forA David & Co. to have a systematic team structure which will be effective for the achievement of goals and objectives. So, it is the duty and responsibility of the managers of the company to provide proper guidance, instructions and directions to the employees along with important informations which is required for the achievements of the objectives. Team members should be motivated and proper rewards should begiventothemfortheirperformance(WangandRitchie,2012.).Managersofthe organisations considers some factors which are as follows: 1.Integrity:For creating an ethical and safe environment for work which helps to strengthen the internal relationship of the employees. It is the most basic need which is needed by the staff of the organisation. Integrity is provided by leaders of the team as it is the part of leadership.
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2.Responsibility:On the basis of employees skills, capabilities, talent, and its ability to perform a work, managers assign duties, roles and responsibility to their staff. It is the most important part of any organisation to perform its tasks and achieve the objectives in a systematic manner (Weng and et. al., 2015) . Path goal leadership theory:This theory also known as the theory of leader effectiveness Or Path-Goal Model , developed by Robert House , in 1971 and revised in 1996. path-goal leadership theory wasdeveloped todescribewaysthathelpinencouraging leadersand supporting their followers to achieve the goals by setting a clear path . This theory helps in specifying the leaders style and behaviour which is best suited in the work environment to achieve the goals. The goal of this theory is to increase an employee's motivation , empowerment and satisfaction . Path goal theory comprises of four styles which includes achievement -oriented , directive , supportive and participative leader behaviours (Wong, Wong and Ngo, 2012) . This theory can be applied to the organisation effectively to achieve day-to-day objectives with specified time period . Employeecharacteristics:For theevaluation ofemployeesperformance, experience is considered as the base. Manager of A David & Co. assigning duties to their employees on the basis of their talents, skills, ability of performing a work. Managers need to motivate their staff for completing the work on time allotted by their heads. Task and Environmental Characteristics:If the leader start supporting their employees, team started working in an effective manner without any hurdles. Managers of A David & Co. should ensure that, the employees have enough support from their team leaders which will motivate them to perform their task well. Leadership styles-There are different types of leadership styles which affects the performance of the employees. Some of the leadership styles are discussed below:Achievement:Managers ofA David & Co. follows this style to motivate the employees by giving them rewards and awards for their performance. This leadership style helps in retaining the employee's for a long period of time.Participative:Leaders ofA David & Co. ensures that all the employees of the organisation actively participating in the team work which is assigned by the team leader. This will help in increasing the current performance to achieve the standard performance.
Directive:Directive leaders focus on their own opinions and experiences. This is the most common theory which is used by most of the leaders in today's world (Wood and et. al.,2012).LeadersofADavid&Co.shouldfollowthisstyletoachievethe organisational goal and objectives. By using this leadership style one can build co- ordination among the employees. Supportive:In this leadership style, leaders supowledport their employees which helps them in achieving the set standards. Leaders of A David & Co. follows this leadership style and encourage their employees in all possible ways which helps them in the attainment of organisational as well as individual goals. Contingency theory of leadership : This is a style of leadership which leader of A David & Co. can adopt. According to this theory, there is no specific style for leadership which a leader have to adopt. The style which can give result in specific conditions are the best style for the leader in such conditions. Leadership behaviours :- 1.Task oriented : This is a type of leadership, which is used by leaders according to their tasks, so that the goals and objectives can get achieved. 2.Supportive leadership behaviour : This is leadership behaviour, where leader just not only assign the tasks to their team, but also support them until the task get completed. CONCLUSION From the above mentioned report, it has been concluded that organisational behaviour is an essential part of a firm, which is necessary for the company to attain their targets. There are a elements whi9ch influence the organisational behaviour in which the culture of organisation is been explained effectively by applying Handy's typology, also the power and politics elements are also discussed in the above report. In addition with this the different motivational theories are explained in order to encourage and motivate the employees in order to attain the desired goals and can improve their behaviour within the organisation. On the other hand, the concept of effective team and ineffective team is mentioned in the above report. At last the report had been ended by explaining the philosophies of organisational behaviour within an organisational context.
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