Organizational Behavior Theories | Report

Running head: ORGANISATIONAL BEHAVIOUR
ORGANISATIONAL BEHAVIOUR
Name of the Student
Name of the University
Author Note

ORGANISATIONAL BEHAVIOUR1
Executive Summary
The purpose of the paper was to identify a problem in an organization and assess the concern
based on the organizational behaviour theories or models. The paper identified the problem of
employee satisfaction, motivation and organisational culture in Amazon Australia. The
problem was assessed based on the theories such as Maslow Need Hierarchy theory and Goal
Setting Theory. In the last section, the change or the intervention program has been discussed
which includes the motivation programs that can be incorporated by Amazon officials for
making the employees feel that they are the integral part of the company and they should be
valued. On the other hand, Jeff Bezos needs to change the leadership style as it will be
suitable for improving the effectiveness of the company and improve the performance in
terms of generating revenues. Through inclusion of Maslow’s Hierarchy Theory and Goal
Setting Theory, the needs of the different employees can be met and it will be effective in
managing performance of the entire company.

ORGANISATIONAL BEHAVIOUR2
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
Problem description:..............................................................................................................3
Problem Analysis:..................................................................................................................5
Intervention/Change Program:...............................................................................................7
Conclusion..................................................................................................................................9

ORGANISATIONAL BEHAVIOUR3
Introduction
The study directed towards individual and group performance with the activities in an
organization is known as organizational behaviour. The human behaviour or behaviour of the
staff is examined within an organizational environment along with the effect on performance,
motivation, structure, leadership and communication. Organizational behaviour acts as an
interface between the organization and human behaviour (Judge & Robbins, 2017). The
organizational behaviour in an organization can be addressed by the three categories, micro
level, which directs the focus at individuals at an organization, behaviour of an organization,
which is the macro level and work groups, commonly termed as the meso level. The purpose
of this paper is to address an organizational problem faced by a company followed by
recommending a change program based on the assessed problem. The organization selected
for this paper is Amazon. Amazon is a multinational company with its presence in all over
the globe. Although, the company is thriving with successful path in the e-commerce
business but reflects serious internal organizational problems, one of them is organizational
cultural problem. The paper will present well-designed change management activities, which
will address the issues arising from the identified problem of organizational culture. The
paper will be concluded by summarizing the issues with the addressal strategy.
Discussion
Problem description:
Amazon is huge multinational company working for addressing the needs of millions
of customer every day with a workforce of around 1500 employees in Australia. The rate of
employment of the full-time employees or staffs has doubled since the year 2017 launch in
the country. Although, the company has a picture of a well-structured efficiently working
environment due to the seamless flow of operation one experience while ordering from the e-