ORGANISATIONAL BEHAVIOUR - WOOLWORTHS.

Running head: ORGANISATIONAL BEHAVIOUR - WOOLWORTHS
Organisational Behaviour – Woolworths
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ORGANISATIONAL BEHAVIOUR - WOOLWORTHS1
EXECUTIVE SUMMARY
The primary objective of the given report is to study the Human Resource Management
challenges faced by the retail chain industry of Australia named Woolworths in connection to
the scenario of the organisational behaviour of the same. Concerning to this study, the report
investigates that the company is known to face several challenges that are related to the
management of the Human Resource. Out of these several challenges, the most implicit
challenge faced by the HRM of Woolworths had been recognised to be the challenge faced in
the job designing and the arrangement of the flexible work scenario in the organisation. In
connection with the issue identified, the report tends to suggest the best possible theories and
concepts related to the organisational behaviour that would help Woolworths to meet the
adversity of the challenge faced by the same. The OB theories with this regards are suggested
to be the theories named as the Employee Engagement Theory, Job Designing Theory,
Herzberg's Dual Factor Theory and the Strategic Human Resource Management Theory.

ORGANISATIONAL BEHAVIOUR - WOOLWORTHS2
Table of Contents
Introduction................................................................................................................................3
Human Resource related challenge in Woolworths...................................................................3
Organisational Behaviour Theories and concepts......................................................................5
Employee Engagement Theory..............................................................................................5
Job Design Theory.................................................................................................................6
Herzberg's Dual Factor Theory..............................................................................................6
Strategic Human Resource Management Theory..................................................................8
Conceptual Framework..............................................................................................................9
Conclusion..................................................................................................................................9
References................................................................................................................................11
Appendices...............................................................................................................................14
Appendix 1...........................................................................................................................14

ORGANISATIONAL BEHAVIOUR - WOOLWORTHS3
Introduction
As opined by Schechner (2017), the ideology of organisational behaviour is
determined as the methodological study of the performance related to both the individual as
well as any group of individuals who works within a speculated business entity. In this
connection, the given report is focused on identifying the major issue related to the
organisational behaviour of a retail industry named as Woolworths. The organisation of
Woolworths is considered to be a supermarket chain industry that is predominantly owned by
the Woolworths Group (Devin & Richards, 2018). The same is determined to be an
Australian company which was effectively founded in the year of 5th December 1924.
Woolworths is known to work under a duopoly with the practical organisation of Coles
supermarket as well. Studies show that the concerned company is considered to work in the
sale of several grocery items such as vegetables and packaged foods. Not only this, but it also
deals with the products of household, pet and baby goods, stationery as well as health and
beauty and personal care products. At the current time, the firm is known to operate with
around a 1000 number of stores only spread in the region of Australia. In light of this, it can
be stated that Woolworths is recorded to be a significant retail industry with its operations
spread all across the globe (Fernie & Sparks, 2018).
Human Resource related challenge in Woolworths
As stated above in the report that Woolworths is recognised to be a multinational
retail chain industry that is headquartered in the region of Australia, the organisation is
known to have various challenging human resource issues as the same works in a global
synergy as huge organisational firms (Bailey, 2017). In this context, the most challenging