Human Resource Management - Woolworths

Running head: HUMAN RESOURCE MANAGEMENT - WOOLWORTHS
Human Resource Management - Woolworths
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1HUMAN RESOURCE MANAGEMENT - WOOLWORTHS
EXECUTIVE SUMMARY
The main aim of the given paper is to analyse and examine the Human Resource
Management of a retail chain industry named as Woolworths Groups. To fulfill the purpose
of the paper, the report is focused on providing background about the concerned company.
Further, the report is focused on the identification of the three critical challenges that the
company under discussion has to face. In this connection, the report examined that the three
problems are the challenges of service process design, forecasting issues and the issue
concerned to demand and capacity management. In connection with the challenges
recognised the report is further concentrated on the examination of the impact of the
investigated challenges on the future implementation in the prospects of the HR program of
Woolworths. Finally, the report concludes with the recommendation of the strategic
applications that the concerned organisation and the HRM can use to resolve the challenges
they have to face in the working condition and sustain itself in the long run of the business
market.

2HUMAN RESOURCE MANAGEMENT - WOOLWORTHS
Table of Contents
Introduction................................................................................................................................3
Identification of the three Critical Challenges...........................................................................3
The impact of the challenges on the future implementation of Woolworths HR program........4
Recommendations......................................................................................................................9
Conclusion................................................................................................................................11
References................................................................................................................................12

3HUMAN RESOURCE MANAGEMENT - WOOLWORTHS
Introduction
As critically stated by Blythe & Martin (2019), Woolworths Group is recognised as a
significant retail chain company that deals with sizeable retail market concerning the global
market. Woolworths retail chain is recorded to be considered as the second largest business
entity in terms of earning revenue after the Perth-based retail company. Moreover, in addition
to this, the concerned company under discussion is recorded as the most significant industry
of taking away the liquor retailer shop in Australia (Johnston et al., 2017). This Australian
grocery store is known to be owned by the Woolworths Group. It was debuted in the year of
1924, dated 5th December. The same is also known to account for almost 80% of the complete
Australian supermarket. The specific product the company deals with the sale of grocery
products, magazines, health, beauty and personal care, baby care, pet care and even
household products (Jary & Wileman, 2016). Alone in the region of Australia, the company
is known to own over 1000 stores across the province of Australia that indulges of 976
supermarkets and the addition of 19 convenience metro stores. In this connection, the given
report critically investigates the challenges the company has to face in consideration of its
business plans and proceedings.
Identification of the three Critical Challenges
As opined by Bason (2018), any productive entity in order to sustain in the business
environment is accountable to face several challenges and issues, and that is what helps the
same to gain a better competitive advantage in comparison to its potential customers. As
examined by the help of the study, the critical challenges faced by the Woolworths group are
specified as below (Flax, Bick & Abratt, 2016).
 Service Process Design
 Forecasting Issues