Organisational Behaviour and HRM for Competitive Advantage

This report discusses the importance of organisational behaviour and HRM in gaining competitive advantage. It explores the tools and strategies used to sustain competitive advantage, with a case study of Tesco Plc. Topics covered include values, team dynamics, motivation, personalities, and organisational culture.

Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Context and knowledge of Organisational behaviour and HRM within an organisation...........1
Importance of organisation behaviour and HRM within a management contest to gain
competitive advantage.................................................................................................................2
Discuss what are the tools that HRM and OB have to sustain competitive advantage...............3
Discussed organisational behaviour in order to gain competitive advantage, whilst creating a
more efficient business organisations.........................................................................................4
CONCLUSION ...............................................................................................................................6
RECOMMENDATIONS.................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Organisational behaviour is define as study of human behaviour in terms of
organisational settings, interface between organisation and human behaviour and in company
itself. Human resource management is define as strategic approach to effectively manages
individual in organisation with aim of helping business for gain competitive advantage (Griffin
and et. al., 2020).
In this report Tesco Plc, is a British multinational merchandise and groceries retail store
which have its headquartered in Welwyn Garden City, England. This is third largest retail store
in world which is measured in terms of gross revenues and ninth largest in world in terms of
revenues.
In this report, there is discussion of knowledge and context of HRM and organisation
behaviour in company. There is importance of organisation behaviour and HRM in context of
management for gaining competitive advantage. There are also some tools of HRM and also OB
is sustaining the competitive advantage. There are also some examples are included. In last there
is discussion of various topics in organisational behaviour such as values, personalities,
motivation, team dynamics, leadership settings, organisational culture and change are included.
MAIN BODY
Context and knowledge of Organisational behaviour and HRM within an organisation.
Organisation behaviour is a term which is used for describing the concept of behaviour of
person of company. This is basically related to human resources which is define as a concept
used for explaining management of staff member in company. Organisation behaviour and HRM
both are related with each other (Miao and et. al., 2020). As OB is basically looking forward at
behaviour of individual and then moves towards group behaviour which is also called as
organisation culture. They have requirement of skills which helps in understanding as in what
manner company and their staff members are affecting each other. This involves areas as
framework for investing and resolving problems for setting organisation.
There is a relationship between human resource management and organisation behaviour
which are stems from the fact as human resource management is considered as a tool which
helps in shaping organisation behaviour. When in company there must be effective use of human
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resources which are used for shaping behaviour and perception of team members in firm, which
helps in attainment of desired outcome in organisation behaviour.
In terms of Tesco Plc, leaders and managers are work for benefits as their goals and
objectives have been achieved in effective and efficient manner. Company implements induction
programme for their team members before providing them any type of task. Later on they are
given as training and development programme which is also imparted for betterment of their
team members. There are many type of benefits such as life assurance schemes, stock option,
discount of theme park and so on are offered to employees as they are motivated for attainment
of goals of themselves and also improvement of performance of company (Majumdar, 2018).
Importance of organisation behaviour and HRM within a management contest to gain
competitive advantage
Competitive advantage is define as attribute which enables organisation for outperforms
their competitors. This leads as attaining superior margins by comparing to is competition and
also generating value of company and their shareholders. There are various importance of
organisation behaviour which helps Tesco Plc in gaining competitive advantage are discussed
below:
 It helps company for build better and appropriate relationship which helps company for
attainment of social, people and organisational goals & objectives.
 When Tesco Plc, considering organisation behaviour there is gaining of competitive
advantage as it brings coordination which is termed as essence of management. It also
helps in improving goodwill of company.
 This leads as optimum utilisation of resources which leads as facilitates motivation and
also leads as higher efficiency which leads as improvement in relation of company.
There is also various importance of HRM in Tesco Plc, in terms for gaining competitive
advantage are discussed below: Establishment of healthy work culture: When there is healthy work culture in
organisation which brings out best in team members (Mansouri, Singh and Khan, 2018).
The HRM have responsibilities for setting friendly and healthy work culture which helps
Tesco Plc, for gaining competitive advantage which leads as better performance and
productivity between team members.
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 Benefits analysis: By help of recruitment and retention manager of organisation work for
reducing costs. They are efficient quality for conducting efficient negotiation by existing
and potential staff members. So by this there is gain of competitive advantage as there is
benefits for employees which are basically attract quality of individual and also retaining
workforce which are existing at workplace. Strategy management: This is considered as important aspect for company which are
helpful in gaining competitive advantage. This is a responsibility of HR manager for
manages the strategies which generally makes sure as organisation reaches their business
goals and there is also contribution in significant manner for decision making process. Interactivity with team members: This is a responsibility of HR manager of Tesco Plc,
for conducting activities, celebrations and event in company as these are helpful in
gaining the competitive advantage and also a manner for building opportunity for team.
Furthermore, this also increases interactivity in team members and instils a sense of
respect and trust between them.
 Compliance: When there is proper and appropriate law is followed in company so this
leads as gaining of competitive advantage for organisation. In Tesco Plc, there firm's
manager are working in such manner as there are considering employment laws and also
there is maintenance of all records which are related to hiring and firing of employees
(Alasad, 2020).
Discuss what are the tools that HRM and OB have to sustain competitive advantage.
There are various tools of HRM which are helpful in sustaining competitive advantage in
Tesco Plc are discussed below: Performance solutions: Performance tracking and evaluation are used for discussion of
meeting tracked and revisited all over year by HR. By this there is gain of competitive
advantage as attainment of goals and objectives of company. There are various payroll
and HRMS solutions like ADP are used for review the performance which are basically
in customised manner. Human resource management system: This department is very essential for attainment
of competitive advantage for company as this have lot of data and information for in
putting, storing and tracking. This is important tool which are typical as it allows craft
draft report for auditing performance of company (Bellini and et. al., 2019).
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 Recruiting software: This is a process which is used for streamlines process of hiring.
There is job ads, sorting and accepting applications and managing candidates which are
helpful for gaining competitive advantage for company (Isaacs, 2018).
 Payroll services: This is a process which is considered as arduous task. This tool is very
important as this helps company for gaining competitive advantage as there is use of
solution by automatically calculation and tracking of deductions, paid time off and pay
checks.
There are various tools of OB which are used for sustaining competitive advantage in terms of
Tesco Plc are discussed below: People: In organisation when there is no individual this is leads as impossible for
existence of company. These individual are tools which are helpful in gaining
competitive advantage for firm. As by help of people it will make internal social system
of enterprise. There in terms of people as groups are made which will leads as formal and
informal group. Structure: In each and every organisation there is a structure which is define as
relationship and roles of people which are helpful in gaining the competitive advantage in
terms of Tesco Plc. There is division of work as some are like assistants, supervisors and
so on. Technology: This is considered as important tool which is helpful in attainment of goals
and also gaining the competitive advantage. As technology is very important tool as
individual are offering assistance of tools, method, machines and resources. But with
technology there is put of restrictions on freedom of individuals.
 External environment: This is very essential tool of OB. As company is dealiong in
large retail sector and social system also macro environment such as economic, political,
legal, social culture and so on. These forces leads as influence attitude of individual and
motivate them for working & so on.
Discussed organisational behaviour in order to gain competitive advantage, whilst creating a
more efficient business organisations.
There are various topics which are discussed in organisational behaviour in such manner
which is helpful in gaining competitive advantage and also creation of efficient working of Tesco
Plc are discussed below:
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 Values: In organisational behaviour values are define as collective conceptions which is
considered as desirable, good, undesirable, proper or improper in a culture. These values
are very helpful for gaining competitive advantage which makes organisation to perform
in efficient manner. Values basically approved as goals and desires which have been
internalised by process of learning, socialisation, conditioning and which is leads as
subjective preferences, aspirations and standards (Burnes, Hughes and By, 2018). Team dynamics: Basically group or team dynamics are operates with behavioural pattern
and attitude of group. In terms of Tesco Plc, there are various groups of individual which
are made with aim to satisfy the needs and wants of end users. These groups may be
formal or informal which are build in such manner by which there is gain of competitive
advantage for organisation (Rezaei, Allameh and Ansari, 2018). Motivation: This topic is very important in every organisation as motivation is define as
ability of a individual or team for performing a task. In terms of Tesco Plc, there are
various type of motivational tools and techniques are used for boost the morale of
employees as by this there is gaining of competitive advantage in company. Personalities: This is define as set of tendencies and characteristics which is determine as
various differences and commonalities in thoughts, actions and feelings of individual
which have continuity in their time. So when there is good personality of employees who
are working in Tesco Plc, this leads to effectiveness in working of organisation and also
there is gain of competitive advantage. Performance practices: This is management practice in organisational behaviour which
are helpful in gaining competitive advantage and also enhances the effectiveness of
company.
 Organisational culture and change: The culture of organisation is define as interaction
of employees who are working for some time. Behaviour of person among their
colleagues and also external party these all forms culture. When there is proper culture
and changes are adopted in company this will leads as effectiveness in working of
company and also there is gaining of competitive advantage (Kondalkar, 2020).
CONCLUSION
It has been concluded from above report as with help of Organisational behaviour which
outlines as how company is managing and running in market place. As OB is very important
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which defines core of company as what makes it. There is also discussion of HRM which is
considered as strategic approach which is effectively manages performance of individual with
leads as gaining of competitive advantage. There are various tools are considered of OB and
HRM for which there is gain of competitive advantage and also importance of both of them.
Furthermore, there is also some topics such as values, personalities and so on are included which
are helpful in gaining competitive advantage for company.
RECOMMENDATIONS
From above analysis it is measured as organisational behaviour is very important aspect
which is required for Tesco Plc, as this helps in gaining competitive advantage and attracting the
potential customers which leads effectiveness and efficiency in appropriate manner. So for this
company have to use various HRM and OB tools which are helpful for gaining the ability for
increase the productivity. There are few recommendation which are discussed below:
 Tesco Plc have to give sustained path which helps in creating easy for team members for
gaining high success and growth. So for this there must be beneficial rewards and
incentives are given to staff which helps in gaining the competitive advantage of
company.
 There organisation have to give training sessions to their employees by which there is
ability, experience and skills is increase, so this leads as maintained the effectiveness in
organisation.
REFERENCES
Books and Journals
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Alasad, H., 2020. The Impact of Agile Processes on Organisational Behaviour Within Current
Banking Practice (Doctoral dissertation, Auckland University of Technology).
Bellini, D. and et. al., 2019. Exploring the influence of working environments' restorative
quality on organisational citizenship behaviours. International Journal of Environment,
Workplace and Employment. 5(1). pp.32-50.
Burnes, B., Hughes, M. and By, R.T., 2018. Reimagining organisational change
leadership. Leadership.14(2). pp.141-158.
Griffin, R.W. and et. al., 2020. Organisational Behaviour: Engaging People and Organisations.
Cengage AU.
Isaacs, G.G., 2018. The role of effective change management and psychological capital on
organisational behaviour during organisational restructuring: a cross-sectoral
study (Doctoral dissertation).
Kondalkar, V.G., 2020. Organizational behaviour. New Age.
Majumdar, B., 2018. Organisational Behaviour. Abhigyan. 36(2). pp.74-76.
Mansouri, A.A.A., Singh, S.K. and Khan, M., 2018. Role of organisational culture, leadership
and organisational citizenship behaviour on knowledge management. International
Journal of Knowledge Management Studies. 9(2). pp.129-143.
Miao, Q. and et. al., 2020. Ethical Leadership and Unethical Pro‐Organisational Behaviour: The
Mediating Mechanism of Reflective Moral Attentiveness. Applied Psychology. 69(3).
pp.834-853.
Rezaei, A., Allameh, S.M. and Ansari, R., 2018. Effect of organisational culture and
organisational learning on organisational innovation: an empirical
investigation. International Journal of Productivity and Quality Management. 23(3).
pp.307-327.
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