This reflection journal discusses the importance of organisational culture in achieving business targets and the role of communication in it. It also highlights the barriers to effective communication and the significance of non-verbal communication.
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REFELECTION JOURNAL1 The reflection is based on the organisational culture. The reflection review starts with the brief overview of this term and its importance in achieving the targets of business of the company. It is followed up by brief description of my understanding of this term before research and the understanding attained post research.The reflection review ends with the decision of the understanding achieved by various learning on the concepts of the communication and organisational culture (Al Saifi, 2015). I was not aware about this this term communication and organisational culture. Until I found this word on internet and got the correct meaning of the same.The communication has a key role in invention, client relationship, workers administration - fundamentally each aspect of the operations of business. The open communication channels may create new concepts and invention in various zones (Scott, et. al, 2018) I realized at my workplace that people from different working atmosphere would unanimously agree that proper communication is necessary for any company to be successful. While working inStamford Plaza Sydney AirportI found thatthe main barrier of effective communication is regarded to be workplace itself. The reason is that arrangement is system in the manner that separates and retains number of workers detached from others. The specific level of secrecy is required while at labour, but going to extreme may lead to communication inadequacies, disaffection, and it may make the unfriendly working atmosphere. The solution is that there should be two-way communication to provide continuous feedbacks between senders and receivers while involved in the discussion (Williams, Perillo & Brown, 2015). As per the insight gained from the research, I would say thatbody languageis the languagewithout verbal word. It is known as non-verbalcommunication. I use it at my workplace and in social life so it is all about gestures and expressions created by individuals to deliver particular messages to others. As per my learning of this term, effective communication in offices plays key role in structural growth. Communication is essential in the lifestyles, professional level, or personal level. In this way, it is required to practice the art, and this comes with awareness and involvement. I realised that we can well communicate by direct communication with top-level executives (Laforet, 2016).
REFELECTION JOURNAL2 Reference Al Saifi, S. A. (2015). Positioning organisational culture in knowledge management research.Journal of Knowledge Management,19(2), 164-189. Laforet, S. (2016). Effects of organisational culture on organisational innovation performance in family firms.Journal of Small Business and Enterprise Development,23(2), 379- 407. Scott, T., Mannion, R., Davies, H., & Marshall, M. (2018).Healthcare performance and organisational culture. USA: CRC Press. Williams, B., Perillo, S., & Brown, T. (2015). What are the factors of organisational culture in health care settings that act as barriers to the implementation of evidence-based practice? A scoping review.Nurse education today,35(2), e34-e41.