Importance of Organisational Design Theory and Approaches to Human Resource Management in Marks and Spencer

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Significance of organisation design theory in context of organisational structure and satisfying
business structure....................................................................................................................3
Apply appropriate concepts and theories to critically examine the organizational design
theory......................................................................................................................................4
TASK 2............................................................................................................................................5
Assess various approaches, together with techniques used for attracting, developing, keeping
and rewarding human resources.............................................................................................5
Utilise certain examples to critically assess various approaches and techniques to human
capital.....................................................................................................................................6
TASK 3............................................................................................................................................8
Research and utilise contemporary knowledge to assist evidence for emerging HR
developments..........................................................................................................................8
Examine how emerging developing and trends in HR will influence the role of HR function in
the future.................................................................................................................................9
TASK 4..........................................................................................................................................10
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19
Books and Journals:..............................................................................................................19

INTRODUCTION
Human resource management defines as the function of management which is concerned
with hiring, motivating and maintaining the employees within the organisation. HR practitioner
deals with the issues concerning with their employees such as employing, training, developing,
rewarding, compensating, administrating, communicating, motivating and many more. The main
purpose of HR management is to make efficient use of their employees so that individual and
organisation can be achieved in the best possible manner. Marks and Spencer or M&S is one of
the global retail organisation in British administration. It is headquartered in London, United
Kingdom. It was introduced by Michael Marks and Thomas Spencer in 1884 (Al-Minhas,
Ndubisi and Barrane, 2020). The business is specialised in selling beauty products, clothing,
food products and home products. Moreover, it has 959 outlets through UK. The following
project will cover the importance of organisational design in order to indulge sustainable
performance in the business. It will also highlight various approaches and techniques utilised for
attracting, keeping, rewarding and developing human resources to develop a talented and skilled
workforce. Moreover, it will also utilise contemporary knowledge to assist evidence for
emerging HR developments.
TASK 1
Significance of organisation design theory in context of organisational structure and satisfying
business structure.
Organisational design theory defines as the framework that works for the companies in
order to structure itself for accomplishing general activities. The form of products an
organisation makes and sells in the target market or the corporate industry in which it runs its
business can dictate its theory of organisational design. Moreover, a structure here is not
different to the organisation, it simply copy its organisation after a formerly successful business
model. It is the structure of organisation to grow and develop their business considering the
operations and functions which are regarded with the effective communication flow. All the
business entities tend to run their activities systematically by designing effective structure of the
organisation so that their activities can be cost effective (Al-Swidi, Gelaidan and Saleh, 2021).
There are many factors determine the form of organisational structure that a business firm
utilises such as number of employees, revenues, diversity of products, geographical spread, types

of customers and many more. Mainly, three forms of organisational structure used by most
organisational such as functional and matrix. In addition to Marks and Spencer, as it is a global
business firm, it needs to design their organisational structure effectively so that flow of
activities can be done in a smooth way. Flat organisational structure has been used by the
organisation as their business model in which little or no levels of middle management between
employees and frontline employees. The main goal is to have a fewer hierarchy in the business.
The flat structure of the organisation supervises employees less and promote employee's
involvement in the process of decision-making. It can be better understood with an example that
suppose if the organisation wants to make changes in their current products and services or want
to spread their business in new more countries then they can create employee's engagement
significantly in the ultimate decision of the enterprise (Bag and et.al., 2021). Employees can
deliver their ideas about the changes that the company should make it or not or if yes then how it
can done in the best possible manner. There is no need to take the help of supervisor as all
employees can communicate and share the ideas by themselves.
The importance of flat organisational structure in the business of M&S:
 Communication is clearer and less susceptible to degradation: As the information has to
communicate through little layers before it reaches the frontline employees, the change of
state is possibly to be less terrible. It helps in better decision-making and obviously
supports in cascading down objectives.
 Decisions can be made quicker and closer to the point of impact: Through flat
organisational structure, the decisions can be developed at the point of need as well as
resulting less delays in the accomplishments. Also, it helps organisation to develop their
first mover advantage (Chaudhary, 2019).
Apply appropriate concepts and theories to critically examine the organizational design theory.
It has been assessed that organisational design theory aims to provide a structure to the
business organisation in order to operate their activities and operations and a way to
communicate the information. In context to Marks and Spencer, as the company uses flat
organisational structure in their business, it supports in increasing employees' motivation and
involvement in the decision-making process. It supports in increasing sustainable performance
within the business when employees feels they are the part of the organisation and they gives
value to the employee's opinions and ideas in order to taking a business decision. It also helps in