Table of Contents INTRODUCTION..........................................................................................................................1 TASK 1............................................................................................................................................1 Organisational vision, mission, strategy and business plan, with relationship......................1 The way external factors affect organisations and how these changes in external environment affect organisational strategy..................................................................................................2 How stakeholder expectations influence organisations..........................................................3 TASK 2............................................................................................................................................4 Mission and vision of Vista Company...................................................................................4 TASK 3............................................................................................................................................5 Importance of review in deploying organisational strategy and business plans....................5 Tools which can be used to review the organisational strategy and business plans...............5 TASK 4............................................................................................................................................7 Strategy options (modelling tools).........................................................................................7 Criteria for reviewing the potential strategy options..............................................................8 TASK 5............................................................................................................................................8 Structure of a plan needed for delivering the strategy............................................................8 Involvement of stakeholders in the formulation of plan........................................................9 A dissemination process to ensure the successful implementation of a strategic plan..........9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 .......................................................................................................................................................11
INTRODUCTION Strategic planning refers to a process of articulating the business decisions which are made for achievement of specific goals and objectives. It describes ways that aid an organisation in attainment of its mission, by providing a guidelines to leaders in moving the company's decision towards same (Stein, 2018). The present assignment entails how strategic planning helps an organisation in operating its business successfully. For this process, Vista Company is chosen that deals in consultancy sector and provide business solutions like audit, tax, financial advisory, enterprise risks and more, to other organisations. In order to construct strategic plan for this company, its management is going to review the mission and vision statement of company, by collaborating with one of its Singapore team. With this assistance, they also work on analysingimpactofexternalfactorsandchangesinbusinessenvironmentthataffect organisational strategy of given company. For this process, some tools are also described under this assignment to review its business plan and strategy, that help in analysing its strengths and weaknesses as well. TASK 1 Organisational vision, mission, strategy and business plan, with relationship To perform strategic planning, it is essential for management of a company to have a clear knowledge about some key specific terms. It includes vision that describes purpose behind running the business and mission statement which entails type of business where company deals (Schiffer and Walther, 2018). Since, without a proper mission, vision of an organisation cannot achieve in described way, therefore, both are termed as interconnected with each other. A vision statement describes the company's future i.e. what an organisation wants to achieve. This would help in engaging associated people towards achievement of business objectives by providing a specific direction as well. Similarly, mission statement defines purpose of existence of an organisation as well as base for setting the goals and allocation of resources. For this purpose, to define what is company's mission, it is essential to identify scope of products or services with audience whom it is targeting first (Salas and Yepes, 2018). This would help managers of a company can formulate effective strategies and business plan to run in successful manner. 1
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To understand the relationship among company's mission, vision, strategy and business plan, an example is shown below where an organisation seek to expand its retail business in other locations - Vision:It defines what a company wants to accomplish. For example – To expand business market, the vision of an enterprise that deals in shoe market can be “to bring innovation and inspiration to every athlete in the world”. Mission:It refers to a general statement of how a firm can achieve its vision (Oliveira and et. al., 2018). For the above example, in order to achieve vision i.e. expansion of business in shoe market, its mission may be defined as - “to increase market share within three months by optimising potential of employees and available resources in best way”. Strategy:Business strategy are considered as number of ways by which a company can use its mission to achieve the described vision (Luhanga and et. al., 2018). For above example – identify potential of market and preferences of customers first to develop innovation in business, can help in achievement of mentioned mission and vision objectives. Business Plan: This part defines overall policies and strategies by which a company can achieve its set goals and mission in given period of time. It includes resources, capital requirement, activities and more, which are needed for implementation of strategies to attain specific objectives. The way external factors affect organisations and how these changes in external environment affect organisational strategy Business environment constitutes with various factors that affect the ability of company in achievement of its strategic goals and objectives. It includes presence of competitors, social, environmental and legal changes, political and environmental impact etc. Any changes in these factors impact either directly or indirectly on business operations, that beyond the control of organisation as well (Bryson, 2018).To analyse this concept, PESTLE analysis has been done below to evaluate how external factors affect organisational strategy of Vista Company: Political:This factor plays a major role in identifying the aspects which can impact on a company's profitability. As Vista Company deals in consultancy sector, therefore, political stability, bureaucracy of Government in Industrial Good & Services, trade regulation and tariffs etc. are considered as those factors that majorly affect its organisational strategies. 2
Economic:It includes both macro and micro factors like inflation, saving, interest and foreign exchange rates etc. (macro factors) competition, consumer purchasing power and so on (micro). Hereby, intervention of government within free market, exchange rates of currency of host countries, where present company has operated its business, efficiency of financial market etc. directly affects its pricing strategies and growth profitability as well. Social:Shared beliefs as well as attitude of people, consider as main factor that helps management of Vista Company in understanding the demand of targeted customers. In this regard, it has to make changes in marketing strategies to influence them towards its services. Technological:Withrapiddevelopmentintechnologiesanddigitaldisruptions, operational activities of Vista Company is highly influenced. It forces given company in hiring more talented professionals to meet with challenging demand of its business' clients. But this may arise gap skills at workplace by hiring more talented workers from external environment, which may force to make changes in organisational strategy to manage workplace. Similarly, digital transformation also assist in increasing its strong presence on social media platform, so that clients can be engaged with brand for longer period of time (Basset and et. al., 2018). Legal:While entering into a new market or handling different branches of company across a country, management of Vista Company needs to concern on a number of legal factors. It includes discrimination law, copyright or intellectual property law, health & safety laws etc. that impact majorly on employment policies of given organisation. Environment:While concerning on environmental laws, respective company also needs to focus on reducing carbon emission, wastage of paper usage, energy consumption and more, to breakthrough for sustainability in real estate. Thus, considering both changes, management of VistaCompanyalsoneedtoformulatemoreeffectivebusinessstrategysothathigher competitiveness can be gained. How stakeholder expectations influence organisations Stakeholders are defined as those persons who play crucial role in running the business operations as well as its existence in marketplace. It includes customers, suppliers, employees, employers, investors and more, whose perception and expectations needs to be considered equally by a company during decision-making (Argenti, 2018).This would help in addressing the issues of conflicts which may arise if a company fails to provide prior information to its stakeholders. In context with Vista Company, as it seeks to carry out business in other locations 3
also, so its management team decides to review the organisational strategy, mission and vision statements etc. on which the business is currently run. This would help in analysing what kind of changes are needed to accomplish the set objectives (Abo-El-Wafa, Yeshitela and Pauleit, 2018). But before making changes, it becomes also essential for team-members to entail entire information to stakeholders first. It will help in reducing chance of conflicts, so that proper engagement of them can be gained to incorporate changes.For example – High functioning team help a company in standing out from a crowd. Therefore, efficiency of each and every team member influences the management of Vista Company in increasing the potential and use knowledge integration for achievement of strategic goals, with high-impact. Similarly, when entire team of stakeholders like upper level of management, company's board of directors, investors, external partners and more, work together as a team, then it will help Vista in creating innovations in its products and services. TASK 2 Mission and vision of Vista Company Vista Company is one of the known multinational organisation of UK that deals in consultancy sector and has an effective team of professionals. It provides business solution to other companies in audit, tax filling procedure, strategy to overcome from enterprise risks, financial advisory etc. In order to review the mission and vision statement, its managers are going to work virtually with Team Singapore, which is compromised with staff from across the company (Kerzner, 2019).The reason behind this is to align the stakeholders' expectation with mission and vision statements, so that contribution of them (external partners), can be gained for achievement of business goals. This would can inspire stakeholders as well to develop new strategies for framing business solutions.It would help in creating effective business plan and strategiestomakechangesinoperationalactivities,sothatrespectivefirmcanberun successfully in future. In this regard, main mission and vision of given company are described as below – Vision:“To develop collaboration among team and business partners with leadership from around the world, that focuses on achievement of one goal – offer best solutions to clients” (Garcia-Zamor, 2019). This statement aspire associated people to give their commitment in 4
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making business as standard of excellence as well as first choice of organisations, for running successfully. Mission:Vista Company plays a crucial role in existing organisations to increase capital market and generate more profitability by providing best solutions to them. In this regard, main mission of this firm is “To become first choice of targeted audience by turning creative skills, experience and potential of professional team-members into offering more intelligent and practical solutions to them” (Kemp, 2018). For this process, management of Vista focuses more on building the enduring relationship between partners and entire team-members to produce best results. TASK 3 Importance of review in deploying organisational strategy and business plans In order to clarify the direction, identify business issues, find solutions, make plans for achievement of business objectives and more, it is essential for management of Vista Company to develop proper strategic planning. It defines appropriate organisational strategy as well as business plans to move company ahead. Here, as given firm seek to expand its business, therefore, reviewing the mentioned aspects will aid in incorporating proper changes within strategic plan to accomplish set objectives (Garcia-Zamor, 2019). This would also aid in keeping pace with changing in demand of clients, funding and more, for maintaining the standard of excellence. Along with this, reviewing of plan is also essential to make proper communication with stakeholders and provide them information about what is going on. This would help in getting proper collaboration among team of stakeholders for accomplishment of business goals. Tools which can be used to review the organisational strategy and business plans For reviewing the organisational strategy and business plans, management team of Vista Company can use a number of tools and techniques as described below – VMOST:It stands for Vision, Mission, Objectives, Strategy and Tactics which can be used for reviewing current techniques of business, to incorporate further changes. SWOT:This technique is mainly used for analysing strength i.e. main capabilities of business, weakness area, opportunity to reduce the same and factors which may arise threats for further profitability (Kemp, 2018). It would help in turn business opportunities into strengthening capabilities of business, so that objectives can be accomplished.In context with Vista, using this 5
technique, its management can evaluate its strengths, weaknesses or competitive position in following way - StrengthsWeaknesses Successful track record to integrate number of technologies in business, shows the highest competitivefactorofVistaCompanyin consultancy sector. Themajorweaknessareawherepresent companyneedstoworkistowards development of strong brand portfolio, which canbeextremelyusefulforbusiness expansion. ThreatsOpportunities As Vista is dealing in various countries so, exposure of currency fluctuation and volatile political environment, create the number of threats for its business. Building strong brand portfolio as per new trendsofmarketplace,willdilutethe competitive factors of Vista and increases its competitiveness as well. PEST:It refers to great tool that reveals opportunities as well as threats present in business environment. Through this tool, managers of Vista Company can analyse direction of business change, factors that beyond the control and condition of new marketplace where it seeks to expand business. All these procedures aid in identifying market issues so that proper strategic plan can be made. Bowman Strategy clock:It is considered as best technique for gathering information aboutstrategicpositioningofbusinessincertainmarketplace,ascomparedwithother competitors (Kerzner, 2019). Through this tool, managers of Vista Company can position its product or service on the basis of price and perceived value. This would also help in formulating different strategies as per different positions like Low price and low added value; Focused Differentiation, Risky high margins, monopoly pricing and more.In this regard, Vista has adopted the concept of focused differentiation, for dealing with high competition and operate business in other countries systematically, to gain high profitability. 6
(Source: Bowman Strategy Clock.2018) TASK 4 Strategy options (modelling tools) For implementing best strategic tool to review organisational strategy, management team of Vista Company has decided to analyse how other firms use the same. In this regard, they have chosen a smaller organisation like Sapient Consulting Pvt Ltd., that also deals in consultancy sector. It helps other established organisation to transform business into digital panel and serve their customers in best way. In order to run business well, this company use Bowman's Strategic tool for developing better strategies to gain competitive advancements (Luhanga and et. al., 2018). This model provides a number of options for respective company to positioning its business at intense competitive marketplace. Among eight strategies of Bowman Model, it mainlyusetheproductdifferentiationstrategytodifferentiateitsservicesfromother consultancies. This would help in developing the strong brand image of company over other competitors and positioning its product in better way. 7 Illustration1: Bowman Strategy Clock
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Criteria for reviewing the potential strategy options For reviewing the potential strategy options, managers of firm like Sapient Consulting Pvt Ltd. generally used the concept of porter five force model. It gives insight of intensity of competition that may affect set organisational strategy of business (Oliveira and et. al., 2018). This model includes five forces as – threat of new entrance, bargaining power of suppliers, bargaining power of buyers, threat of substitutes and presence of competitors at marketplace. In this regard, by analysing these factors, managers of given company analyse effectiveness of company's strategy to gain sustainability in dynamic business environment. TASK 5 Structure of a plan needed for delivering the strategy In order to make proper discussion in further meeting with Singapore team, as a manager of Vista Company in UK branch, I have prepared the necessary documents that helps in approaching the better strategy for business expansion in other areas of London marketplace. Here, I have made strategy for product differentiation to stand out from other competitors. As there are multiple companies present that offers same type of services like BAIN & Company, ATKearney, Deloitte, PWC and more (Salas and Yepes, 2018). So, to compete with them, it is essential for Vista to implement product differentiation as a marketing strategy that differentiate services offered to established organisations from other alternatives.As Strategic plan includes a five main components that are – Mission & Vision Statement; Core values; Internal Analysis; Operational & Strategic tactics; and Funding streams. Therefore, I have devised a strategic plan for Vista Company to conduct meeting with Singapore branch, to entail them current condition of business, as given below - A Strategic Plan Components of Strategic PlanDescription Mission & Vision StatementVision:“To develop collaboration among team and business partners with leadership from around the world, that focuses on achievement of one goal – offer best solutions to clients” Mission:“To become first choice of targeted audience by turning creative skills, experience and potential of 8
professional team-members into offering more intelligent and practical solutions to them” Core valuesEffective business relationship with both internal and external partners is the main core value of Vista, that influence the way of interacting with clients. Internal AnalysisStrength:Integration of latest technology Weakness:Lack of Effective Brand Portfolio Threats:High Exchange of currency rates & political instability Opportunities:Building of strong brand portfolio Operational & Strategic tacticsFocusing on new government contracts and identifying thegrowthopportunities,isthemaintechniqueof increasing profitability of business. Funding streamsDonors, foundations and cooperation of external partners help in resolving the funding issues. Involvement of stakeholders in the formulation of plan For conducting business meeting at Singapore, management team of UK branch of Vista Company includes the team-members of Singapore, investors, company's Board of Director, CEO, top managers and more (Schiffer and Walther, 2018). Involvement of these stakeholders help in formulation of more effective plans for analysing how to incorporate business strategy into expansion of company in London market era. Along with this, it also helps in getting engagement of stakeholders for accomplishment of business objectivesmore effectively. Therefore, to involve their engagement in formulation of business plan, I will present the recommended approach in more effective manner. In addition to this, to influence them towards beneficial aspects of dissemination strategy, proper communication procedure will also be used. A dissemination process to ensure the successful implementation of a strategic plan For disseminate the particular project which is based on creating a strategic plan, as a manager of Vista I have also developed the dissemination strategy which is based on Budget 9
Planning resource. This approach includes identification of targeted potential customers, an assessment of effectiveness of different business strategies, planning how engagement can be builtthroughoutentireprojectandmore(Stein,2018).Alongwiththis,italsoentails requirement of resources need to implement the strategy for product differentiation, so that business can be expanded in better way. CONCLUSION It has been concluded from this report that for incorporating any changes in business to accomplish the set objectives, a company needs to formulate appropriate strategic plan. This wouldhelpinanalysingdifferentstrategies,resourcesandmore,torunbusinessmore effectively. Along with this, to formulate strategic plan, organisations can use a number of tools like Bowman strategy, SWOT and PEST analysis etc. which would also help in analysing the present capabilities of business as well. By using these tools, a company can evaluate where it needs to make modifications in business so that better opportunity can be gained. 10
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REFERENCES Books and Journals Abo-El-Wafa, H., Yeshitela, K. and Pauleit, S., 2018. The use of urban spatial scenario design modelasastrategicplanningtoolforAddisAbaba.LandscapeandUrban Planning.180.pp.308-318. Argenti, J., 2018.Practical corporate planning. Routledge. Basset, M. A. and et. al., 2018. An integrated neutrosophic AHP and SWOT method for strategic planningmethodologyselection.Benchmarking:AnInternationalJournal.25(7). pp.2546-2564. Bryson, J .M., 2018.Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement. John Wiley & Sons. Garcia-Zamor, J .C., 2019.Public participation in development planning and management: cases from Africa and Asia. Routledge. Kemp, R. L., 2018.Strategic Planning in Local Government. Routledge. Kerzner, H., 2019.Using the project management maturity model: strategic planning for project management. Wiley. Luhanga, M. L and et. al., 2018.Strategic planning and higher education management in Africa: The University of Dar es Salaam experience. Dar es Salaam University Press. Oliveira, I.A and et. al., 2018. Constructing home safety indices for strategic planning in residentialrealestate:Asocio-technicalapproach.TechnologicalForecastingand Social Change.131.pp.67-77. Salas, J. and Yepes, V., 2018. Urban vulnerability assessment: Advances from the strategic planning outlook.Journal of cleaner production.179.pp.544-558. Schiffer, M. and Walther, G., 2018. Strategic planning of electric logistics fleet networks: A robust location-routing approach.Omega.80.pp.31-42. Stein, J., 2018.Classic readings in urban planning. Routledge. Online BowmanStrategyClock.2018.[Online]AvailableThrough: <https://www.toolshero.com/strategy/bowman-strategy-clock/>. 11