Organisation Theory and Practice

This document explores the concepts of organisation theory and practice with a focus on management styles, organisation structure, leadership styles, power and influence, and motivation at British American Tobacco. It examines the management styles and principles used by the CEO, analyses the steps taken for organisation structure and its impact on employees, describes the leadership style of the CEO, analyses the impact of power and conflicts, and discusses various types of motivation used by British American Tobacco.

Organisation
Theory and
Practise

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task 1...............................................................................................................................................1
P1. Examine management styles and state with principles and function of management which
is used by CEO of British American Tobacco............................................................................1
Task 2...............................................................................................................................................3
P2. Analyse the steps which taken for organisation structure in order to achieve high
performance and state of organisation culture at British American Tobacco and impacts on
employees. ..................................................................................................................................3
Task 3...............................................................................................................................................5
P3. Describe the leadership style of CEO of British American Tobacco to enhance
organisation effectiveness...........................................................................................................5
Task 4...............................................................................................................................................6
P4. Analyse the impact of power and its influence and conflicts in selective organisation. .6
Task 5...............................................................................................................................................7
P5. Discuss various types of motivation which is used by British American Tobacco.............7
Task 6...............................................................................................................................................8
P6. Use of appropriate corporate examples and literature to justify statement. .......................8
Task 7...............................................................................................................................................9
P7. Through based on discussion and debate what suggestion or recommendation in terms of
strategies which increase the organisation performance?...........................................................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Organisation theory describes about different approaches that helps to analysis the
organisational activities (Andre and et. al., 2018). It focuses on some of dimension such as
organisational formulation, specialisation, standards, level of hierarchy in terms of top to lower
management, complexity, scope and size of particular organisation related. Behaviour of
individual and group of peoples are interact with each other to perform various activities to
achieving certain goal for respective organisation.
As per this report, the organisation is selected British American Tobacco plc, which is
British and American multinational venture who produced products that are related with
Cigarette, tobacco and other nicotine products. It was established in 1902 and headquarter where
it operates from England, United Kingdom. In report topics are to be covers styles, principles
and functions of management, analysation of steps which is consider to attain high performance
towards organisation culture (Couto and et. al., 2018). Discuss about different leadership styles
that enhance to organisation effectiveness, impact of powers as influence and conflicts in
perspective of organisation. Various types of motivation used in British American Tobacco along
with by assorting examples and literature to justify statements. Provide some suggestion and
recommendation that helps to make organisation performance increase.
MAIN BODY.
Task 1.
P1. Examine management styles and state with principles and function of management which is
used by CEO of British American Tobacco.
Management: The term management is defines about administration of an organisation
which it relates to business activities that support to monitor and measure overall activities which
happens by managerial function like planning, directing, organising, controlling and staffing
(Eigentler and Sherratt., 2020). In context of British American Tobacco that company opted for
their management team which effectively interpreted internal and external activities of company.
Management Styles: This style which assort by managers and pursue different sort of
activities for accomplishing objectives. As British American Tobacco managers utilise different
styles on the basis of situation based that depends upon management styles which suits to
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company management. There are different management styles which can follows by manager of
British American Tobacco company:
 Autocratic style: In this managers having authorisation of chosen and implement of
decision, keeping information and only discuss the decision making process within top
level of management member.
 Democratic Style: As per managers they allows to their subordinates and employees for
taking part in decision making process as well as by agreed in perspective of majority
decisions.
 Laissez-faire: This styles works on leaders orders where delegates assigned work which
is more authorised to employees and role of leader is to manage their staff in effective
way.
From above suitable management style would be Democratic Style for British American
Tobacco company where employees can also show their participation in decision making
activities (Foresti., 2020). This practise will provide various benefits in terms of healthy
relationship between employees and manager and many alternative can be generates that make
decision making effective.
Principles of management: The British American Tobacco having their own business
related principles where they uses in business operational activities. In below there are different
forms of management principles:
 Mutual benefits: According to this principles, it helps to create relationship for long
term with stale holder and manager of British American Tobacco to better understand
of overall stake holder accounting.
 Good Corporate Conduct: As per this principles, it usually defines about setting up
standard which helps to managers along with bringing rewards (Hasanov and
Zuidema, 2018). The team of British American Tobacco are having products which
runs in market on the basis of certain principles which follows by company
expectations.
Functions of Marketing: As per function which follows by British American Tobacco company
that elaborates in following:
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 Planning: It is basic functions of management, it structure when further task or aspect is
preparing to attaining some of targets which is advanced most effectively presumes
actions for accomplish pre selected goals. Organising: Through this procedure of bringing together for physical, operation,
administrative in human resources and developing productive relationship for
accomplishment goals.
 Directing: This is most important function of management practise which helps to
derives about manager or leader who influence in positive way to providing guidance for
how to approach task which could leads towards organisational goals (Hein and et. al.,
2019). Directing can be consider as supervision, motivation and leadership.
 Controlling: it implies measurement of goals which are not favour towards standard and
correction deviation for ensuring accomplishment goals.
Above functions of management prescribes about British American Tobacco where their
management team helps to handle overall task in effective way to control situation.
Task 2.
P2. Analyse the steps which taken for organisation structure in order to achieve high
performance and state of organisation culture at British American Tobacco and impacts on
employees.
Organisation Structure: It defines about system of how certain activities are directed in
order to accomplishment goals towards organisation (Meyerhuber., 2019). It consider for
processing of messages among department or level of company benefits. For activities related
towards organisation culture that involves different roles and responsibilities of individual
manpower. As in following organisation structure of British American Tobacco:
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In above figure, the organisation structure of British American Tobacco is reflecting
their product and services subsidiaries, regional operations and company concern which shows
the parent company in different region of location to enhance performances. A Company Human
resource department is reliable to provide training and department to improve skills where
employees could effectively perform systematic in activities which driven by organisation.
British American Tobacco's culture.
The concept of organisation culture consists about significant various rituals, traditions
and norms and traditions of specific company which enhance commitment towards objective or
task related (Moalusi and Jones., 2019). As in different organisation is having various forms of
culture in terms of power, task, person and role in British American Tobacco as they follows
Power culture in their organisation premises.
Power Culture: According to this culture, it explains in context of individual or groups who
having high power of authority as determines high performance which helps to making effective
decision making towards organisation. In perspective of British American Tobacco venture, their
top level management are having power culture in terms of decision making, assigning task,
forming company related policies which helps to implement in decision for vast developing
towards internal aspect of organisation (Nam., 2018). The impact of power culture in employees
and other activities which presumes by managers through influence and need to follows by
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Illustration 1: British American Tobacco Structure, 2018.
Source: British American Tobacco Structure, 2018.

employees for their positive outcomes such as high productivity, manager or leaders helps to
staffs for understanding rules and regulation related to British American Tobacco company.
Task 3.
P3. Describe the leadership style of CEO of British American Tobacco to enhance organisation
effectiveness.
Leadership: This term emphasis about craft of motivating individual or team member for
influence towards achieving objectives or target. Leaders are appointed who guide for particular
objectives which tend to inspire and motivate people for their goals and objectives. By facilitates
of some managerial ideas to employees where they can assort and match with their capabilities
that increase efficiency level of individual (Neath and McCluskey, 2018). Similarly, British
American Tobacco they approach expertise leader who insists to enhance by improving critical
thinking as well as seeking for alternative that helps to assort resources and making company
growth in successful manner.
There are some leadership styles which is describes on the basis of British American Tobacco
situation perspective:
Leadership Styles: It comprises about specific leader's method which support to show
direction or guidance by designing and implementing plans or procedure which motivates
people. As British American Tobacco company are suggested different leadership styles where
their CEO can determine suitable one to approach effective leadership style.
 Dictatorial leadership style: As in leadership styles about leader perform to make all
decision making individually and they does not consult with other members (Ngui. and
Maina., 2019). In British American Tobacco, this leadership can create one man decision
making that make high complexity.
 Participative Leadership style: Through this leadership style, where a leader motivates
to their staffs members for free participation in decision making. In British American
Tobacco venture, employees as well as manager get benefits by involving in decision
making activities to share their suggestion or view point for relative task.
 Free Reign Leadership Style: According to this leadership, it helps to encourage
employees for making decision by own by not concerned about limitation. In British
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American Tobacco, there would be positive impact for employees by enhancing more job
satisfaction.
Through above following styles of leadership is elaborates by selecting within the
perspective of British American Tobacco's leader would be Participative leadership style. This
can help to building more networking as professionalism between subordinates and manager and
various suggestions and alternatives can generates more alternatives of suggestion with task
related activities.
Task 4.
P4. Analyse the impact of power and its influence and conflicts in selective organisation.
As per organisation consideration their power is describes about ability of specific
organisation structure which support or guide for proper assorting resources for effective
development in organisation (Pieterse, 2019.). The power is derives the ability that influence
positive to making them understand about working policies and negative as it generate
grievances. Some of employees behaviour and attitude can control resources effectively. By
commencing of power in British American Tobacco through top level of superiors where its
impact employees and ability to change policies and other aspects.
The manager of British American Tobacco venture are utilised Expert power, it
comprises by person who is well experienced or having good amount of expertise of particular
field that can helps to employees for accomplish their goals. Power can creates various types of
influences which eliminates existence of conflicts given below:
 By improvising of trust building between employees and manager in terms of sharing
valuable information to agent and compliance oriented way.
 Relevant information must requires essential source that helps to accomplish objectives.
 Through expert power it helps to reducing conflicts and motivation influence to
attaining targets.
 By having presence of power in organisation can arises grievances in terms of not
satisfactory with decision making which taken by manager for follows and support from
employees.
 Somehow, there is need of expert power in British American Tobacco organisation is
because subordinates and internal management task can properly scrutinize by expertise
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and knowledgable (Sleeter., 2018). By having this type of leader or manager helps to
execute working practise compliance manner as well as it helps to develop the task.
 Unethical working practise can destruct by Expert power and enhance positive influence
which leads towards objectives.
 By making staffs influence as more supportive or coordinative that helps to engaging by
increase the competency by proper instruction.
Task 5.
P5. Discuss various types of motivation which is used by British American Tobacco.
Introduction of Motivation:
In this concept a managerial process which influence to undertakes initiates process of
guidance and maintains the goal oriented attributes. Motivation describes about needs and wants
which support to attaining influence or having willingness and goal achievement (Wanka.,
2020). By having theories of motivation that help to explain about how British American
Tobacco can implement a systematic motivation system which generates positive outcomes in
terms of productivity, job satisfaction etc.
By considering Herzberg two factor Theory, refers the certain factor in workplace
which creates an impact of job satisfaction while a differentiate set of factor which causes
dissatisfaction by act incurred independently within each other. There are two factors known as
Motivators and Hygiene comprises about work oriented people and others are not task oriented ,
dissatisfied with their job role.
Motivator factors: It depicts about positivity, satisfaction in workplace. Employees getting
praise to optimising this factor which perceived better performing job. In following factor are
elaborates in context of British American Tobacco company. Recognition: In this factor it defines about employees getting praised and appreciated for
their high performance efficiency from their managers (Williams and et. al., 2018). Sense of Achievement: It is important for having sense of achievement in employees
where their sense of success is fully dependent on job roles and duties.
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 Growth and Promotional opportunities: As there is having growth and advancement
opportunities in an organisation to motivate employees to influence for better
performance.
 Responsible: According to this factor explains to retaining themselves to responsible for
work. Manager must provide employees ownership of the work related.
Hygiene factors: These are highlight to those job factors which is necessity for existence to
motivating in workplace. It does not undertaken by positive satisfaction as in long term
purposes . As there is having some factor which defines dissatisfaction factor which creates
uncertainty in British American Tobacco. Pay Structure: This is one of the most important factor in organisation where pay and
salary structure appropriate as well as having competitive domain of similar industry
(Willsteed and et. al., 2018). Fringe benefits: From organisation management team they must offer to employees
allowance in terms of health and extra perk. Physical working condition: In every organisation the working condition should
presumes safe and hygienic as well as there must be proper work circulation update.
 Job Security: For organisation perspective, they must facilitates job security to
employees such as insurance, health insurance, provident fund etc.
In above motivation factor of Herzberg two factor theory is explains in context of British
American Tobacco company, where two factors are highly important and plays vital role in
organisation premises. By helps to identifying high positive influence employees who are job
oriented and satisfied with overall structure of company. In other hand, Hygiene factor defines
about those who are not satisfied which it need to concerned from British American Tobacco
company otherwise, it could generate grievances that would not provide any positive impact.
Task 6.
P6. Use of appropriate corporate examples and literature to justify statement.
As there is suitable corporate examples for British American Tobacco company is its
competitors Imperial Tobacco. This organisation is based on New Zealand based venture where
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they faces the conflicts and opportunities in different situation perspective , as there was
situation when Imperial tobacco had planned to establish their venture in United Kingdom they
have to faces many implications. There was already well stable company presuming its business
which British American Tobacco, but Imperial tobacco having different quality of product that
was attaining market people were approaching cigarette and other tobacco product from Imperial
tobacco company (Yang, 2018). Through this situation, many employees were faces losses with
their jobs and not performing product of British American Tobacco but have scrutinize their lack
performance and their management team had designed proper structure through which
employees also start their task objective accordingly.
Market research of British American Tobacco procure overall information about tobacco
market by utilising internal and external environment practises such as Swot analysis and Pestle
assessment helps to provide optimum guidance to attain competitive advantages (Williams and
et. al., 2018). British American Tobacco started to selling their product in affordable prices
which it creates competition market, in other hand Imperial tobacco products are quite expensive
but they are quality enough.
Task 7.
P7. Through based on discussion and debate what suggestion or recommendation in terms of
strategies which increase the organisation performance?
In above part of discussion is explain about two competitors companies are British
American Tobacco and Imperial tobacco who are faces hard competition in competitive
market where they have common goal to attain more competitive advantages. As British
American Tobacco is well established in United Kingdom while Imperial tobacco is one of the
leading tobacco venture from New Zealand. Some of certain methods reflects effective source of
method and management or leadership styles for the better development towards British
American Tobacco. In following, there are some suggestion which is elaborates with British
American Tobacco business operation related.
 Marketing team of British American Tobacco need to explore more other counties
market where they can evaluate more competitive advantages. Such as effective
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marketing research that helps to procuring information which integrated more busienss
successfully.
 By hire or appointed expertise leader and manager as their guidance can suggest better
market in which company can invest their capitalism and attain more profits.
 Existence of new company can increase market competition, then existing companies
need to manufacture substitute product as in lower price by compare with competitors .
 To hire skilled and experienced employees as their abilities can enhance more
productivity as well as involve them in decision making by following participative
leadership style (Wanka., 2020). By providing training and developing to new and
existing employees to improve skills and knowledge of employees.
Therefore, above points is reflecting suggestions which can helps to derives better
business practises of British American Tobacco to implies by top level managers and prevents
more opportunities for employees as well as for business perspective.
CONCLUSION
In above report discussion on Organisation theory and practise which has come to
summarised for one management styles which is Democratic management styles, function and
principles of management that provide better manage of internal activities. As per company point
of view culture has creates an impact in employees and activities on basis of productivity,
attitudes and behaviour by fluctuating business task objective in systematic manner. To applies
the participative leadership style that helps to commence through manager or leader which
influence for participative in decision making, attaining optimum guidance which reduces the
conflicts towards organisation. By selecting one motivation theory as Herzberg's Two factor
which describes about motivators and hygiene factor that helps to company for identifying
potential and underrated employees. In last stage discussion on debate on providing
recommendation and suggestion to increase productivity.
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