Organizations and Behavior

Organizations and
Behavior

TABLE OF CONTENTS
INTRODUCTION ...............................................................................................................................3
TASK 1.................................................................................................................................................3
1.1....................................................................................................................................................3
1.2....................................................................................................................................................4
1.3....................................................................................................................................................5
TASK 2.................................................................................................................................................6
2.1....................................................................................................................................................6
2.2....................................................................................................................................................7
2.3....................................................................................................................................................8
TASK 3.................................................................................................................................................9
3.1....................................................................................................................................................9
3.2..................................................................................................................................................10
3.3..................................................................................................................................................10
TASK 4 ..............................................................................................................................................11
4.1..................................................................................................................................................11
4.2..................................................................................................................................................12
4.3..................................................................................................................................................13
CONCLUSION..................................................................................................................................14
References..........................................................................................................................................16

INTRODUCTION
Organization behaviour is the study of interface between human behaviour and organization
which helps to identify the fields including psychology, communication, sociology and
management. In order to manage all the activities, organisational behaviour includes concepts such
as leadership, motivation, job satisfaction and team building (Alavosius and et.al., 2016). Present
report is based on GlaxoSmithKline which is headquartered in London that is a health care
company engaged in the creation and discovery, development, manufacturing and marketing of
pharmaceutical products. This report covers a comparison of the structure and culture of GSK with
other similar organisation. Further, it covers leadership styles followed by the firm. Moreover,
comparison of different motivational theories at the workplace of GSK is studied and at last, the
impact of technology on team functioning within organisation is highlighted.
TASK 1
1.1
In an organisation, different types of structures and culture are to be followed which includes
hierarchical, functional as well as geographical and matrix. A hierarchical structure means a person
is authorized to one single entity in an organization. In matrix structure, it considers the firm in
which employees have dual reporting relationship which means that they have to report both;
functional as well as the area manager (Daft, 2010). On the other side, culture of organization
includes the system of values and beliefs in which people have common understanding and
relationship. The workplace has an open environment in which they provide opportunities for
socialising amongst employees.
There are four types of culture given by Charles Handy which includes power, task, person
and role (Alavosius and et.al., 2016). Firstly, power culture says that in an organization, there is
only few people who are authorized to make decisions. Further, task culture refers to the firm where
teams are formed to achieve a particular task or goal. Now, person culture is the one in which
employees feel that they are important for their organization as main emphasis is given on them
only (Anderson, Potočnik and Zhou, 2014). At last, role culture is that where roles and
responsibilities are delegated to employees according to their interest and qualification.
In context of GSK, they follow a flat hierarchical structure in which there is few levels of
management rather than multiple levels and another structure is matrix based in which employees
have dual reporting relationship that means they have to report both the functional as well as the
area manager. In this type of structure there is exchange of efficient information and encourages in

the level of motivation of employees of GSK. On the other side, culture of GSK is task based which
is job or project oriented where teams are formed to achieve the set goals.
The structure of organization can be defined as the way in which workers in business are
organised and relate to each other and also helps in the progress towards achieving goals of the
organization.
Structure
GSK Boots
Flat hierarchical structure refers to that in which
there no or few level of middle management
among the staff members and executives.
In tall hierarchical structure there are many level
of the management including managers and all
of them have less control on the activities.
It follows the flat hierarchical structure. It follows a tall hierarchical structure.
Advantage of flat hierarchical is that it elevates
the employee’s responsibilities in organization
(French, 2011).
Advantage of tall hierarchical structure is to
make opportunities for advancement and more
specialized managers (Allen and Shanock,
2013).
Disadvantage of flat hierarchical is that
management can easily lose control.
Disadvantage of tall hierarchical is higher costs
and reduced empowerment.
After carried out comparision between the structure of both companies is different as per
their nature. Both of the organizations have different structures such as flat and tall which is based
on the nature. In case of GSK the flat heirarchical structure of company helps in taking decisions
and there is clear communication between the management and employees. Further, there is
difficult employee retention which is to be a negative asects for them. On the other hand, Boots
followed a tall structure where different opportunities are available but at the same time it reduces
empowerment.
Culture of organization refers to the system of values and beliefs and how people behave in
the organization as the values have appropriate influence on the people at GSK.
Culture
GSK Boots
It follows task based culture. It follows a power based culture
Advantage of task based culture is that it leads Advantage of power based culture is that there is