Organization Behaviour- Case Study

Added on -2020-02-05

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ORGANIZATION BEHAVIOUR
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Different types of organizational structures and cultures......................................................11.2 Impact of relationship between an organization’s structure and culture on the performanceof the business..............................................................................................................................31.3 Various factors that might influence the way individuals behave at work............................4TASK 2............................................................................................................................................42.1 Comparison of effectiveness of different leadership styles its impact on the twoorganisations................................................................................................................................42.2 & 2.3 Link of organization theory with the styles of management & different approachesto management and leadership theories.......................................................................................5TASK 3............................................................................................................................................63.1 Impact of different leadership styles on behaviour of staff of City College and Enterprise.63.2 Comparison on the application of the different motivational theories that City College andEnterprise might adopt and its effect on workforce.....................................................................73.3 Applicability of both the above given motivational theories.................................................8TASK 4............................................................................................................................................84.1 Nature of groups and group behaviour within the workforces of City College andEnterprise.....................................................................................................................................84.2 Factors promoting the development of effective team work.................................................9Factors that inhibit development of effective team work............................................................94.3 Impact of technology for the organization.............................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONOne of the most crucial tasks for organizations is to manage their business operationsmore effectively. The whole behaviour of an enterprise depends on several activities that areorganized by the management team. Behaviour of any company can be defined as a proceduralstudy of human behaviour that includes various groups, teams, management and leaders(Forshaw, 2006). Within this respect, the present study takes place on the basis of differentleadership and management styles. For the same, the case scenario of City College which is nowa part of City Group plc. They are dedicated to work with local communities and provide manylearning opportunities to many students. Another organization which is taken into considerationis Enterprise Car Rental which operates fleets of cars exceeding one million vehicles worldwide.The main aim of this organization is to hire people who can play the role of a leadershipeffectively and help to grow the business for the longer term. In this regard, the present studydiscusses the relationship between organizational structure as well as culture of both the citedfirms in the case studies. Several concepts have been talked about regarding leadership,management styles as well as impact of technology on team functioning. TASK 11.1 Different types of organizational structures and culturesAs per the given case scenario, both the City College and Enterprise follows differentorganization structure as well as culture. Culture refers to the set of different values, beliefs aswell as norms of individuals as per their religion and countries from where they belong to. EdgerHenry Schein born in 1928 is a renowned professor at the MIT Sloan School of Management(King and Lawley, 2012). He has gained huge popularity due to his one of the well-knowntheories about organization culture. He believed that there are basically three types oforganization culture:Artifacts: It is the first level and visible element in culture and is clearly recognized bypeople and their living attributes. It can be judge by dress code, furniture, art, workclimate, organization structure, furniture, behavior of employees etc. It defines that somefirms follow professional culture whether some of them follows weak culture which isnot willingly accepted by workers. Values: It is the next level and theory given by Schein where he determines that thewhole culture belongs to the different values of employees within an organization. In1
deciding the culture of any company, values play the most important role as the thoughtprocess and attitude of workers are having huge impact on the particular organization(Aquinas, 2006). The mind-set which is individually associated with people is highlyinfluenced the culture at workplace. Assumed values: This level determines the assumed values of employees which cannotbe measured but it does make a difference to the culture of any organization. All the inneraspects of human nature come under this level. From this model, it can be determined that an organization cannot adopts any type of culturein a single day. Further, there are various kinds of cultures which are as follows:Power Culture: In this type of culture, control is considered as the most importantelement where companies can take any type of decisions quickly (Robbins and et.al.,2013). However, in such kind of decisions, employees are not the part of it which mightleads to influence their behavior in a negative manner. Role Culture: This is another type of culture in which individual employees performtheir tasks individually. There are different duties which are assigned to differentemployees and they need to perform their specific given tasks. Here, workers canperform all their tasks with full responsiveness. Task Culture: Under this type of culture, team work plays a main lead role as variousteams are formed at the workplace (Chandan, 2004). At this situation, all team membersrequire to follow the rules. In case if any team member or a person will not comply withthe team decision, then the work of whole team suffers.As per the above discussion, City College follows the role culture as there are manydepartments that work together such as: an admin assistant working with the Human resourcemanager etc. On the basis of this culture, all the employees of different departments workindividually and fulfil all their responsibilities and duties as well. On the other hand, Enterprisefollows power culture as all the decisions are taken by top management. In addition to this, there are different types of organizational structure which are asfollows: Hierarchal Structure: Here, different level is being formed in which each level is oneabove other. However, a communication gap is considered as a major role in this type ofstructure. 2

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