Organizational Behavior: Understanding Power, Communication, Leadership, Motivation, and Culture

Running head: ORGANIZATIONAL BEHAVIOR
Organizational behavior
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1ORGANIZATIONAL BEHAVIOR
Question: 1
The six sources of power are reward, coercive, referent, legitimate, expert and
informational power. Providing incentives for good work is terms as reward power. Punishing
for not meeting job targets can be termed as coercive power. Creating examples and making
others follow is referent power (Anderson & Brion, 2014). Ordering subordinates by the
superiors is an example of legitimate power. Having expertise in a particular subject and guiding
is an example of expert power. Sharing secretes for success can be termed as informational
power.
Question: 2
Having more expertise in a subject and leading others with the knowledge will help to
become more influential. In addition, if others have the idea about this expertise then obviously
influence will get increased. This can also help in promotion in the workplace, which further
enhances the legitimate power by authority. Legitimate power will help to use reward and
coercive power according to the situation.
Question: 3
Channel richness of the mediums can be determined by their capacity to handle multiple
communication flows at a time, initiating rapid feedback and maintaining the confidentiality.
Email can transit more informative communication; face to face communication can transmit
more personalized information and company bulletin board can transmit generalized and short
notice to maximum number of audience (Klitmoller & Lauring, 2013).

2ORGANIZATIONAL BEHAVIOR
Question: 4
The four leadership behaviors according to path goal theory are directive, supportive,
participative and achievement. Directive behavior refers to the process of directing subordinates
without asking for any feedback. Supportive behaviors refer to the friendly approach of the
leaders where jobs are being done in cooperative manner (Demirtas & Akdogan, 2015).
Participative behavior refers to the consultative approach where all the stakeholders are being
involved in taking decisions by the leaders. Achievement behavior of the leaders refers to the
setting of targets for the subordinates that they have to meet. This behavior focuses more on
enhancing the sense of achievement among the employees.
Question: 5
The seven elements of the communication process are sender, ideas, encoding,
communication channel, receiver, decoding and feedback. Person who is starting the
communication process is sender by sending the message. Ideas refer to the subject matter of the
communication process. Encoding refers to conversion of the subject matter or the thought in
symbols such as words and pictures (Pesina & Solonchak, 2014). Communication channel refers
to the medium through which the subject will pass on such as telephone and letter. Receiver
refers to the person who is receiving the message from the sender. Decoding refers to the process
of extracting the message from the symbols in accordance to his understanding. Feedback refers
to the process of accepting the message of the sender and replying the same to the sender ending
the communication process.

3ORGANIZATIONAL BEHAVIOR
Question: 6
Transactional leadership refers to the leadership approach that uses the rewards and
punishments in motivating the employees. For example, leaders with having the result oriented
approach are motivating the employees by reward and coercive reward. On the other hand,
transformational leadership refers to the process of leading by examples where employees are
motivated by the personal enthusiasm and visionary power of the leaders (Dumdum, Lowe &
Avolio, 2013). For example, leaders with having higher expertise and knowledge will be able to
motivate the employees by influence. Charismatic leadership refers to the charm and personal
charisma of the leaders that helps in motivating the employees. In this case, leaders create a
separate brand value of themselves. For example, Steve Jobs is a charismatic leader. He was
having same brand value as his company Apple.
Question: 7
The five barriers are use of jargon, cultural barriers, noise in communication channel,
physical barriers and difference in perception. In some cases, senders use difficult words and
jargons that cause difficulty for the receivers. If the sender and receiver are from the different
social backgrounds then they will have different approaches that will cause issues in
communication (DA, 2013). If the communication channels are wrongly selected then added
noise will be generated that will dilute the subject. Physical barriers such as geographical
distance will lead to time consumption in communication process. In some cases, senders and
receivers are having different perceptions from same subject. Thus, the core objective of the
communication process cannot be served.