Understanding Organizational Behavior: Importance of Motivation and Diversity in the Workplace

This report focuses on the importance of organizational behavior in understanding employee behavior, with a focus on motivation and diversity in the workplace. It discusses the challenges related to human resources and the impact of human behavior on business success. The report includes findings from primary research and recommendations for organizations to overcome the complexities of human behavior.

Group Report

Contents
Executive Summary.....................................................................................................................................3
INTRODUCTION...........................................................................................................................................3
MAIN BODY..................................................................................................................................................3
MOTIVATION...........................................................................................................................................4
Individual difference and diversity...........................................................................................................5
Primary Research Findings and Discussion..............................................................................................7
CONCLUSION...............................................................................................................................................7
RECOMMENDATIONS..................................................................................................................................8

Executive Summary
The organization is a commercial enterprise which is run by people and for the people. Because
of this, the organization needs to understand employee behavior. Employees are a valuable asset
for the commercial enterprise as they are responsible for the success and growth of an
organization. This report focuses on understanding the need for organizational behavior. It is the
study of the human mind that helps an organization understands employee behavior. This leads
to the formulation of effective strategies that will help a business to achieve its desired goals and
objectives. There are many organizational challenges related to human resources as each person
has a diverse way of thinking, perception and skills. This creates conflicts and complexities for
operating an organization in the marketplace. Because of this, the business needs to understand
the importance of organizational behavior.
INTRODUCTION
Organizational Behavior is the study of the human mind in the workplace to meet organizational
challenges. OBM focuses on identifying problematic situations in the organization. This is
necessary for an organization that needs to identify people-related problems so that it can
develop strategies to address the challenges(Balwant, 2018). In this context, TESCO, the UK-
based organization that deals with supermarket business, is getting involved. At its supermarket,
found that the organization offers many types of products and services. They have a large market
share and a large number of employees. The management has to deal with the problem of
understanding the behavior of employees. Furthermore, this report will discuss the complexities
of human behavior in the workplace and its impact on business success. This report addresses
two key issues that are critical to organization in business pattern.
MAIN BODY
Organizational behavior is defined as the study of individual and group performance in the
organization. It is the organized study and application of knowledge in an organization to
analyze an individual's behavior, which are the factors influencing employee performance. With
the help of organizational behavior, the organization can analyze the employees and their
working methods. TESCO is the large organization that has a number of employees working
within the company. TESCO found that all worker has a assorted perception, mindset, culture
and nature. Because of this, the management thoughts will not align with those of other workers
and employers, which can create problems for the organization. There is a high probability that
conflicts will arise between employees as they all have a different level of thinking.
Every day the complexity for the organization increases due to numerous factors like
competition, growth and success etc. It is vital for an organization to understand the behavior of
individuals and groups so that it can reduce the negative impact. It turns out that the complexity

of human behavior has a major impact on the success of the organization as the performance of
employees is affected. Because of this, the company must motivate and encourage its employees
to align themselves with organizational goals and objectives. In addition, the company must
develop strategies for dealing with different team members. (Connolly, Lang, and Tygar, ,
2018.)
MOTIVATION
Motivation is the ability that helps an administration to encourage their employees towards the
goals and objectives of the organization. The organization shows that employees need motivation
in every phase. The reason for this is that there are many complexities that increase and affect the
operations and performance of the organization. It is necessary for an organization to understand
the importance of motivation as it helps to overcome employee complexity. It turns out that all
the complexities of the organization that can be managed with the help of motivation increase.
TESCO is the large organization conducting its business in the global market. They have a large
number of employees working for their organization. After the pandemic, employees are
identified as facing problems as they are unable to work. Jobs are being lost due to the pandemic
and they are still unable to find work even after the post-pandemic conditions. Organizations are
found to be in financial crisis due to an ongoing lockdown that has a severe impact on the
organization. This is very important for them to be motivated and overcome the effects of the
pandemic. It is determined that now employees aren’t the usage of their complete ability in
organisational work which reduces the profitability in addition to productiveness of enterprise.
Every man or woman has extraordinary nature and that is why enterprise desires to sue
extraordinary motivation strategies that allow them to inspire and motivate them to achieve
organisational desires and objectives. In addition to this, it's also determined that organisational
behaviour plays a critical position within the system of analyzing the behaviour of personnel.
When employees get happy from their process position then it's going to mechanically effect on
their ongoing performances. This is essential for an enterprise to apply extraordinary motivation
strategies for extraordinary human beings within the enterprise in order that they may be capable
of reap objectives. It is likewise determined that employeesget influenced for acting excellent
with the incentive strategies. According to organisational behaviour study, everybody has
extraordinary call for and desires which have to be apprehending with the aid of using enterprise
with the intention to growth their contribution. This will assists TESCO to develop and emerge
as a successful business. TESCO used forms of motivation which are intrinsic and extrinsic.
Intrinsic motivation is simply pushed from person desires and needs which can be
extraordinary from every person(De Sanctis, Ordieres Meré, and Ciarapica, 2018). It is vital for
an enterprise to apprehend that everyone has extraordinary goals which have to be analyzed with
the intention to offer motivation. Every man or woman has extraordinary thoughts set which

desires to be analyzed in order that TESCO can supply purpose of intrinsic motivation. For
example, TESCO is offering a goal of income to the sales executives and inspire that in the event
that they reap a goal then they may have a possibility of profession growth. This form of
motivation is comes below intrinsic motivation that is vital for an enterprise to use the ones type
of personnel.
Extrinsic motivation- : It is the kind that's suited to the employees who want a few outside
motivations which include wages, perks, etc. Such kind of worker can effortlessly encourage
with the help of monetary perks. It is diagnosed that corporations have to apprehend the
significance of motivation and for that purpose; they also can use the theories of motivation. One
crucial idea is Maslow's hierarchy idea wherein they have got 5 levels consistent with the want
and desires of personnel. It is important for TESCO to apprehend their wants and desires of
employees with the software of this idea. In this idea, it consists of physiological, security,
social, esteem and self actualization. These are the want and desires stage which can be vital to
apprehend of employees on the way to offer help that enables them to satisfy with the desires.
This will outcomes in powerful motivation that's important for a company to obtain objectives.
In addition to this, employer wishes to apprehend the significance of various motivational
factors. It is determined that motivation is given a amazing effect at the human behaviors’. It is
likewise analyzed that it additionally help in powerful overall performance that outcomes in
fulfillment and boom a company’s position. (Harsasi, Minrohayati, . and Anfas, 2019)
Individual difference and diversity
It is perceive that TESCO is the business enterprises which have a different workforce. Due to
this, it has determined that it may face various troubles among employees as each worker has
extraordinary belief and questioning level. It could be very crucial for companies to apprehend
the person distinction and variety. Due to various subcultures in a business enterprise, its
determined that employees aren’t accepting different human beings' mind and it consequences in
conflicts among them. It is giving an effect at the work productiveness and performances of
personnel. This is the cause that enterprise must make a subculture which takes delivery of
extraordinary human beings from extraordinary traditions, customs, religions, etc. Organisational
behaviour is gambling a critical function in resolving person variations and variety within the
business enterprise. With the help of organisational behaviour, it's found determined that
business enterprise can apprehend the want and desires of employees and they are able to
effortlessly inspire toward organisational desires and objectives. Individual variations are
essential to apprehend and valuing via way of means of business enterprise as they're growing

within the places of work which offers an effect on organisational achievement and growth.
There are a few factors which are stated beneath that indicate the significance of organisational
behaviour with in the business enterprise:-
• It is diagnosed that range and inclusion are very essential for organisational fulfillment and
growth. Organisational values, cap potential of imparting respect, use of various perspective, etc.
are essential to recall through company in an effort to inspire employees to take part in
declension making system. It enables an company to boom inclusion within the company. Those
groups which might be green in know-how valuing range and inclusion are permits to symbolize
their company in market. (Larijani, and Saravi-Moghadam, 2018)
• It is essential for a company that they need to apprehend every worker behaviour because it
offers a first rate effect on their manner of work. Their overall performance is depending upon
the treating manner of company. That's why it's found essential on order to come to be a hit
business, they want to do a observe human behaviour
. • There are many conditions comes within the company that influences at the person;
performances and additionally create person variations. In that condition, it will become essential
for a company to apprehend the purpose of person variations and try and make answers within
the company.
• It is observed that organizations are imparting schooling packages to their personnel. TESCO
is the company that's try and offer a different tradition and therefore schooling packages in order
that each worker is capable of receive exclusive human beings and their behaviour. It isn't
always a clean system as TESCO observed that because of person distinction human beings are
inflexible in accepting different human beings questioning and ideas
. • In organisational behaviour, person distinction and variety are essential subject matter which
desires to apprehend through each company in order that they'll obtain their dreams and targets
effectively. It is observed that staff range could be very useful in constructing higher
relationships with the employees in addition to customers. (Leong, and Hazelton,2019)
Primary Research Findings and Discussion
From the above dialogue, there are findings located that's essential to keep in mind withinside the
corporation which will take decision. All findings are stated below:
• Every day the organisational complexities and opposition are increasing. The most important
cause is dynamic nature of corporation which will increase uncertainties. There are many

elements located with-inside the corporation that offers a tremendous effect at the achievement
of corporation. In this case, it’s found located that human behaviour is one of the essential factors
which influences on achievement and increase of a corporation it is located from above dialogue
that human behaviour isn't clean to recognize as everyone has one of a kind belief which
influences on their work performance. (Montminy, Russell, and Holley, 2021)
. • It is likewise analyzed from the above dialogue that business enterprise wishes to recognize
the behaviour of employees in order that they're capable of determines that which aspect inspire
personnel. Every individual has one of a kind want and desires so that is why there motivational
elements also are one of a kind. It is important for a corporation to offer motivation which may
be any kind consistent with the personnel' want and desires which include intrinsic and extrinsic
that will enhance their performances.
• The final locating that's founds that TESCO is the big corporation and that is why they've big
wide variety of employees who work of their business enterprise. It is founds that they have got a
diverse work way of life and because of this; they're going through many troubles because it
consists of each form of employees who’ve one of a kind religion, way of life, tradition, etc. Due
to this, their work performances are becoming affected which wishes to be examine in order that
business enterprise is ready to triumph over with the troubles.
CONCLUSION
From the above report it has been concluded that Organizational behavior is vital to
apprehend via way of means of a company. There are many employeeswho work with inside the
company who've extraordinary evaluations and notion level. It is critical for a company to
apprehend their behavior in order that organization can capable of fulfill every worker with
inside the company. There are many demanding situations are observed with inside the company
which wishes to be triumph over because it offers a right away effect at the achievement of
company. Human behavior is vital to apprehend in order that organization discover measures
that allow you to cope with complexities of human behavior. This record protected crucial
subjects which are motivation and variety in company. Both are critical for a company to
apprehend the significance, as they're gambling a critical function with inside the behavior of
personnel. This record protected findings from the literature of those subjects. This
will assist them to apprehend that how organizational behavior facilitates to conquer with all
complexities with using motivation and powerful control of diversity.

RECOMMENDATIONS
There are many demanding situations located with inside the system of organizational behavior.
The motive in the back of that is human nature is complicated, and it offers an exceptional effect
on organizational performances. There are a little advice which enables an enterprise to triumph
over with the complexities of human behavior:
• It is located that human nature is complicated that's tough to apprehend with the aid of using
enterprise. So it really is why it's far endorsed to the enterprise that they must grow employee’s
engagement withinside the workplaces. Employee’s engagement is essential because it enables
corporation to apprehend their nature and behaviour. They can capable of lessen the complexities
of a human behaviour. (More, Cameron, and Franks, 2019)
• It is likewise endorsed that corporation must use motivation theories withinside the enterprise
after figuring out their wishes in order that employees sense inspired
toward organisational dreams and objectives. Every man or woman has specific motivation
elements that affect their performances. Corporation must perceive the ones motivation elements
that enables to growth motivation toward fulfillment of organisational dreams and objectives.
• Company must make the organisational subculture therefore wherein all employees are dealt
with similarly and get pay consistent with their work performance. They must additionally make
the assorted subculture and offer them schooling to just accept different people.
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