Self-Assessment Tests for Hotel Management

Running head: ORGANIZATIONAL BEHAVIOUR
MANAGEMENT ORGANIZATIONAL BEHAVIOUR
Name of the Student:
Name of the University:
Author’s Note:

ORGANIZATIONAL BEHAVIOUR 2
Table of Contents
Introduction......................................................................................................................................4
Discussion........................................................................................................................................4
Assessments are chosen...................................................................................................................4
Big Five personality test report....................................................................................................4
Creativity Test:............................................................................................................................6
Self-esteem test............................................................................................................................7
Team Test 1.................................................................................................................................8
Team Test 2.................................................................................................................................8
Communication............................................................................................................................8
Things are known from the self-assessment tests............................................................................9
Challenges........................................................................................................................................9
Surprises........................................................................................................................................10
The usefulness of the self-assessments..........................................................................................10
Monitoring and Action Plan..........................................................................................................12
Other Relevant Things...................................................................................................................14
Conclusion.....................................................................................................................................14
References......................................................................................................................................16
Appendices....................................................................................................................................17
Individual behavior and processes 1 Big Five personality test report............................................17
Textual summary of your report...................................................................................................17
Understanding the scores....................................................................................................18
The Strongest Personality Factor.......................................................................................19
Individual behavior and processes 2 Creativity Test.................................................................21
Score Interpretation Score=55...................................................................................................21
Boosting Your Creativity Ability..............................................................................................22
Your Jung personality report...............................................................................................................25
What makes you different?..............................................................................................................25
Your Jung personality type..............................................................................................................26
An INFP at-a-glance.......................................................................................................................27
Your probable contributions to an organization...................................................................................27

ORGANIZATIONAL BEHAVIOUR 3
On a team.....................................................................................................................................28
What's Your Communication Style?..............................................................................................30
Team Test 3......................................................................................................................................31
Your team roles.................................................................................................................................32
Chairperson..................................................................................................................................33
Innovator......................................................................................................................................33
Team player..................................................................................................................................34
Executive.....................................................................................................................................34
Analyst........................................................................................................................................34
Driver..........................................................................................................................................34
Expert..........................................................................................................................................35
Explorer.......................................................................................................................................35
Completer....................................................................................................................................35

ORGANIZATIONAL BEHAVIOUR 4
Introduction
I have undertaken the self-assessment tests so that I can understand the areas where
I have to improve and also the areas which I will have to nurture for my future days. I want
to pursue my career in the field of hotel management as I always had the dream of
becoming a diligent professional in the field of hotel and hospitality sector. I have taken
some of the self-assessment tests like Big Five personality test, open psychometric test,
and other such tests. My main motive is to provide proper services to my customers so that
they can get a golden and unforgettable experience. I have mainly tried to focus on
communication role, team role and also on conflict management styles so that I can work
as an ideal and good Hotel Manager.
Discussion
Assessments chosen
Big Five personality test report
The specific areas of my personality that I tried to focus upon are
agreeableness, my nature of communication and other such areas. I have chosen
the Big Five personality test as it is very easy and user-friendly. It helps the users
in getting a clear result about the five different areas within the personality of an

ORGANIZATIONAL BEHAVIOUR 5
individual. The five different areas are Conscientiousness (Work Ethic),
Extraversion, Agreeableness, Openness to experience and Natural reactions.
As per this test the areas where an individual score more than 50 is considered to
be the highest and the strongest areas within the personality.
As per my score sheet, I have got 85 in the area of agreeableness. This
shows that I am of a competitive and hard-working nature. As per my perception,
these traits are very essential for the purpose of understanding the changing needs
of customers and working for fulfilling the same. I can always help my teammates
in each and every step of production. This will help me to work as an ideal Hotel
Manager in the future. This will help me in order to deal with the issue of my
organization in a very compassionate manner. However, contrary to this, I feel that
getting a high score in some field like natural reaction is not very good for my
future job. This is because as my score I have a high negative emotion as my
natural reactions. As per the scores, I feel very anxious, worried and tensed
whenever I feel depressed. Thus this can be very negative for my overall
performance as a Hotel Manager (Vedel, Anna 2016) As per the opinion of Judge
et al. (2015), compassion, Cooperation, and supportive nature are essential for
becoming a successful Hotel Manager. Thus I will have to work very hard so that I
can develop a positive nature.

ORGANIZATIONAL BEHAVIOUR 6
Creativity Test:
As per the opinion of Walker, Mirella and Thomas Vetter (2016), creativity or
innovation is one of the most important aspects that is needed in the modern day
professional set up. As I want to work in a hotel in a successful manner, I will have
to keep a proper pace with the different unique and dynamic inventions that are
taking place in the hospitality industry. I have undertaken the creativity test and
the score that I have got is 55. This is because score 55 is considered to be
somewhere in between. In other words, the status of score 55 is said to be at the
work in progress state. This is evident of the fact that I have got some success but I
will have to improve much more so that I can get the best and the most dynamic
expertise available in the organization. As per my perception, the score available
from this test is evident in the fact that I have to develop a more open and flexible
nature. I will have to make sure that am developing a horizontal business
communication structure so that I can move forward with a joint collaborative
approach.
1. Preparation – becoming immersed in problems and issues that are
interesting and that arouse curiosity.
2. Incubation – allowing ideas to turn around in your mind without thinking
about them consciously.
3. Insight – experiencing the moment when the problem makes sense, and
you understand the fundamental issue.

ORGANIZATIONAL BEHAVIOUR 7
4. Evaluation – taking time to make sure that the insight provides sufficient
value to outweigh the various costs involved in implementation.
5. Elaboration – creating a plan to implement the solution, and following
through.
Self-esteem test
This is one of the most important traits that must be present within each
and every individual for becoming ideal Hotel Managers in the recent future. This
is due to the fact that I suffer from low self confidence and I hhave to work over
the same. This will be helping me in order to develop a certain level of self-
confidence and also self-respect. My score is 16/30. This is evident from the fact
that I suffer from low self-esteem. I have to work very hard in order to overcome
this matter. I will have to understand that in order to work as a good and able
manner. I will have to take all the decision with the proper level of confidence.
My Jung personality test shows that I am an INFP. This characteristic is
evident of the positive mindset that I bear. I always want to make the world a
better place to live in. I always try to work over finding new and innovative ideas
in order to understand that taking the opinion and the feedback of all the
teammates in the decision-making process is important for the overall welfare of
the organization. However, I am of a very introverted nature. (Seitz, Sally 2016) I
feel that I will lose many important points if I speak much. Thus I always try to

ORGANIZATIONAL BEHAVIOUR 8
make an attempt of speaking less. Thus I will have to work over this particular
aspect.