Organizational Behavior: Culture, Communication, and Employee Motivation

Organizational Behavior

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
TASK 1............................................................................................................................................1
Identify its culture in line with a theoretical model of your choice.............................................1
TASK 2............................................................................................................................................1
Explore how culture improves organisational effectiveness with a focus on communication....1
TASK 3............................................................................................................................................1
Evaluate the role of culture on employee motivation..................................................................1
TASK 4............................................................................................................................................1
Evaluate how the company could use the culture of the organisation to further enhance its
success.........................................................................................................................................1
CONCLUSION................................................................................................................................1
REFERENCES................................................................................................................................2

INTRODUCTION
Organisational behaviour is regarded as the identification of group as well as individuals
activities and performance within firm. In addition to this, it determine the person’s behaviours at
work places and analysed related their impacts on encouragement, communication and others.
The chosen firm for this report is Marks & Spencer which is a leading multinational retailer that
deals in home, food and clothing items. Its headquarters is London, UK and developed in year
1884. The topics which are going to be discussed in this particular report are identification their
culture in line with theoretical model, exploration how culture improves firm’s effectiveness
with concentration upon communication. Moreover, evaluate the culture role upon staff
motivation is described. Apart from this, evaluation of how the company could use the culture of
the organisation to further enhance its success is also discussed in this report.
MAIN BODY
TASK 1
Identify its culture in line with a theoretical model of your choice.
Organisational culture is undertaken as the vital perceptions, ways, values and beliefs of
interactions which contributes towards societal surroundings and psychological of firm. In
addition to this, this assists them in influencing people within entity. Additionally, there are
various kinds of culture which have influences on team as well as individuals behaviours. So, in
Marks & Spencer its culture is regarded with aids of Handy’s model. Furthermore, this included
four cultures whole of them are explained below:
Power culture: Herein, power is in the hand of higher authority of few people. Additionally, they
are also answerable for considering known as decision taker into work areas. In context of Marks
& Spencer, this power is being with top level authority that are answerable for resolving
problems of their workforce in effectual way. Like, if marketing department expects to introduce
promotion campaign for their new products at marketplace thereafter it has to consider
permission from seniors who has top level authority and facilitates information to workers in
order to perform practices which leads towards influencing team as well as person performance
and behaviours.
Task culture: It is undertaken as effectual culture in which group is formed for resolving
particular problems which rise into firm. In addition to this herein individuals with similar
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