Communication Problem in Organizational Communication: Strategies to Overcome Language Barrier

Organizational
Communication

Table of Contents
INTRODUCTION...........................................................................................................................3
Discussion.............................................................................................................................3
Recommendation.................................................................................................................9
CONCLUSION...............................................................................................................................9
REFERENCE.................................................................................................................................11

INTRODUCTION
The sending and receiving of messages among interconnected persons within a
specific environment or setting to achieve individual and collective goals is referred to
as organisational communication. Organizational communication is heavily influenced
by context and culture. Individuals in organisations communicate using face-to-face,
textual and mediated methods. Organizational communication occurs in three directions
such as upward, downward and horizontally. Formal channels like as policy documents,
rules and regulations and organisational structures facilitate downward communication
from the management and senior levels to the workforce. Employee’s initiates upward
communication targeted towards executives. it usually takes the shape of a grievance or
a request. Horizontal communication happens when co-workers get together to address
subjects of mutual interest, deal with problems and exchange information. Sasol Limited
is a South African integrated energy and chemical corporation headquartered in
Sandton. The firm was founded in 1950 in Sasolburg, South Africa, collection
procedures established by German chemists and engineers in the early 1900s. In this
report, it covers a communication problem which creates impact on the flow of the
communication within the workplace. Along with this, different strategies are also
mentioned for resolving the issues.
Discussion
Communication is one of the most serious issues in the workplace. Ineffective
communication, or a lack thereof, can also have serious consequences for an initiative's
result and an organisation. Communication process is vital to the success of any
organisation. Businesses that have an involved management team and effective

communications infrastructure are more capable to attain its organisational objectives.
Good communication in organizations enables team members to cooperate and
contribute effectively in attaining stated corporate goals (Chen, (2019)). A high-
performance culture is formed when everyone is on the same page, which is made
possible by effective workplace communication. Companies which devote time and
effort in providing open lines of communication would quickly establish trust between
personnel, resulting in gains in productivity, production and satisfaction in overall.
Furthermore, individuals that interact well with co-workers, supervisors and clients
always seem to be important assets to a company and it is a quality which might
frequently set them excluding the rivalry when seeking for positions. Uncomfortable
working communication would ultimately result in dis-satisfied employees who will begin
to doubt their own talents and, as a result, the business (Menon & Suresh, (2020)).
Establishing effective teams is largely on how team members communicate and work
with one another. Adopting good communication methods, including those described,
would go a long way towards establishing productive teams. As a result, confidence and
employee engagement would increase. Employee happiness could be heavily reliant on
them possessing a voice and being heard, whether it's about an idea they had or a
concern they need to express. Everyone, regardless of rank, must be able to freely
interact with their peers, co-workers and superiors thanks to well-established channels
of communication. Individuals are considerably more inclined to present new concepts
to the table when they are allowed to openly discuss them without fear of criticism or
punishment. Innovation is largely reliant on communication and a company which
promotes communication is considerably more likely to be creative (Greeff, (2020)).