Improving Organizational Performance through Tools and Techniques and Employee Well-being

This report discusses the interrelation between people and performance in an organization and how tools and techniques such as performance appraisal, 360-degree feedback, key performance indicators, personal development plans, and reward and recognition can improve organizational performance. It also explores the role of employee well-being in improving motivation and performance, including loyalty, employee engagement, work environment, competition, and personal connections. The report includes a PESTLE analysis for BUNI Travels, a local travel agent based in Bolton.

People and
Performance

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
What tools and techniques will help improve organizational performance?.........................1
The role of employer well-being in improving motivation and performance........................2
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
Appendix..........................................................................................................................................6
A PESTLE analysis for BUNI Travel....................................................................................6

INTRODUCTION
The people and performance are the terms which are interrelated as within the
organisation the performance is been measure with the task which is performed by the people
within an business enterprise.. it is very important for the business organisation to motivate its
employees in order to increase their productivity to achieve the organisational goals and
objectives. The people engagement is defined as the set of principles and various practices
which en composes of talent acquisition, retention and optimum utilization of the performance
management. It is identified that people and performance is the major part of the growth and
success of the business organisation. This report is based on the case study of BUNI Travels
which is local travel agent based in Bolton. It is the small workforce which is bee working with
the traditional personnel department(Fisher.,2020). This report will include various topic such as
the various tools and techniques which will help to improve organisational performance and role
of the employee well-being in improving motivation and performance.
MAIN BODY
What tools and techniques will help improve organizational performance?
In the today's world the performance management plays the most vital role in helping and
improving the performance of the both organisation and an individual. There are various tool and
techniques which can be utilised in order to improve the organisational performance. There is the
discussion on the various techniques in context of BUNI Travel which will help in improving the
performance of the business enterprise:
 Performance appraisal- This is defined as a management tool which assist in combining
the goals of an individual with the organisational common goals by using it an
appropriate manner. This means that for the management it is very important to evaluate
their employees and give them proper appraisal in respect to their performance which can
help in motivating them and improving the efficiency of the individual to perform better.
in context of BUNI Travels it is very important techniques which can be taken into
consideration in order to improve the performance of the employees which will then help
in improving the organisational performance.(Lines.,2019)
 360 Degree feedback- This is the techniques which states that the employee can be
evaluated on the performed task this is the techniques which help in improving over the
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mistakes which is been identified in order to rectify them. The management need to give
regular feedback in order to improve the organisational performance. In context of BUNI
Travels the management can focus on evaluating its workforce performance in order to
practice the various functions of the organisation in an effective and efficient manner.
 Key performance indicator- This is another technique which can be utilised by the
business organisation in order to improve the organisational performance. This is a tool
which help in evaluating how an individual, and the organisation is working to achieve
the goals and objectives. In context of BUNI Travels it is very important for the
management to undertake this technique in order to measure the performance of the
employees which will directly help in knowing the organisational performance.
 Personal development plan- This is the action plan which is development in order to
identify the various needs and wants of an individual which motivates them to work
effectively and efficiently and helps in increasing the personal development of an
individual. In context of BUNI Travels it is very important for the management to
identify the need of training and development in order to improve the organisational
performance by developing the proper training programme for its workforce.
(Armstrong.,2020).
 Reward and recognition- This is the essential tool for the manageable in order to
improve the organisational performance. The reward and recognition for the employee is
important so that they are motivated and if they are motivated this will result in the
performance of the individual. In context of BUNI Travels it is very important for the
management to rewards its employees and recognize their efforts which will help in
improving the organisational performance.
The role of employer well-being in improving motivation and performance
It is very important for the organisation to keep their employees satisfied and their well-
being which helps in contributing to the highly performance within the business enterprise. The
employee well being concentrates with the overall quality of employee functioning at workplace.
The well being of an individual contributes in the financial health, health and physical and with
the emotional feelings. Here in the context of well being the culture and the environment plays a
major role in the behaviour of the employees within the workplace. It is very important for the
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management to take care of the well being of the employees which motivates them in order to
perform their task in an effective manner which will help in achieving the goals and objectives of
the business organisation. The employees are the main asset for the business organisation which
need to be taken care as they help in generating revenue. As the well being is essential because
this helps in bring the task completed and mange the various activities. The employees need to
keep satisfied and happy in order to bring motivation and performance. There are various role of
employee well being in improving motivation and performance are discussed below:
 Loyalty of the employees towards organization- It is verys for the organization to
provide various health benefits which is enjoyed by the employees. The employee getting
a healthy working environment helps in maintaining their living standard and a good and
healthy lifestyle. It is essential for the organization to deal with their employees in a
positive way which can help in motivating and performance within the workplace. In
context of the BUNI Travels the employees are honest towards the organization which
leads to have them with the various advantages of incentives, and other benefits which
motivates them to work in an effective and efficient way. This helps the organization to
improve their productivity(Karanika-Murray.,2020).
 Develop the quantity of employee engagement- a well being employee helps in
developing a quantity of employee engagement as a satisfied and a happy employee will
be more engaged in their work. In context of BUNI Travels the employees are
emotionally attached towards the goals and objectives and wish to accomplish the targets
on the regular basis. It is also identified that they help in encouraging the other people in
order to achieve the goals and objectives effectively and efficiently.
 Work environment- It is identified that the role of well bei9ng of the employees helps in
motivating and improving the performance as the working environment plays a major
role in that case. The structure and the culture of the environment within the workplace
helps in inspiring collaboration which not only contributes in employee well being but
also helps in generating the greater efficiency and productivity. In context of BUNI
Travels it is very essential for the management to keep a healthy working environment in
order to improve performance(Collings.,2019)
 Create competition- The motive method acting occurs from mental and human behavior.
The employees of BUNI travels are omnipotent for gaining vantage from their
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competitors. The organization gets help from motivation and high performance of their
workers that helps in reducing cost measures in return of health benefits of employees.
 Personal connections- It is identified that if the person has healthy connections with its
other team members than it motivates in the social wellness of the people and working
environment within the business organization. The role of employee well being in context
of BUNI Travels the people are well connected to each other which helps in attain the
goals and objectives and increase productivity(Prataksita., 2021).
CONCLUSION
From the above report its is concluded that the people and performance abiotic are
interrelated as the people need to perform various task in order to achieve the goals and
objectives. The people are the main asset for the company which helps in achieving the success
and growth and generating revenue. It is very important for the management to evaluate the
performance of an employee in order to increase the productivity. There are various tool and
techniques which can be undertaken by the business organisation which helps in improving the
organisational performance. The various tools can be performance appraisal, 360 degree
feedback, key performance indicators . This can help in measuring the performance of the
employees in order to improve efficiency. The role of employee well being helps in improving
the motivations and performance . It is very important for the organisation to support and
motivate their employees in order to increase their productivity and improve the performance.
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REFERENCES
Books and Journals
Armstrong, M., 2021. Performance management.
Collings, D.G., Mellahi, K. and Cascio, W.F., 2019. Global talent management and performance
in multinational enterprises: A multilevel perspective. Journal of management, 45(2),
pp.540-566.
Fisher, D., Teo, Y.Y. and Nabarro, D., 2020. Assessing national performance in response to
COVID-19. The Lancet, 396(10252), pp.653-655.
Karanika-Murray, M. and Biron, C., 2020. The health-performance framework of presenteeism:
Towards understanding an adaptive behaviour. Human Relations, 73(2), pp.242-261.
Leem, S.H., Kim, J.H. and Lee, B.H., 2019. Effects of Otago exercise combined with action
observation training on balance and gait in the old people. Journal of exercise
rehabilitation, 15(6), p.848.
Lines, L.M., 2021. Games People Play: Lessons on Performance Measure Gaming from New
Zealand Comment on" Gaming New Zealand’s Emergency Department Target: How
and Why Did It Vary Over Time and Between Organisations?". International Journal of
Health Policy and Management, 10(4), p.225.
Luckasson, R. and Schalock, R.L., 2020. A balanced approach to decision-making in supporting
people with IDD in extraordinarily challenging times. Research in developmental
disabilities, 105, p.103719.
Peterson, D.S., Barajas, J.S., Denney, L. and Mehta, S.H., 2020. Backward protective stepping
during dual-task scenarios in people with Parkinson’s disease: a pilot
study. Neurorehabilitation and Neural Repair, 34(8), pp.702-710.
Prataksita, N., Sasmoko, S., Elidjen, E. and Bandur, A., 2021. People-Centered Strategy in
Sustainable Management: Construct Development of Professional Worker Performance
in Society 5.0.
Warr, P., 2020. Age and job performance. In Work and aging: A European perspective (pp. 309-
325). CRC Press.
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Appendix
A PESTLE analysis for BUNI Travel
The pestle analysis is a instrument which is used to determine the various external factors
which can impact the business organisation and its various activities. There are various factors
which are discussed below3 in context of BUNI Travels
 Political- This is the factor which is related to the government policies which may
interfere within the business operations and activities. Such factors include trade
restrictions, tariffs etc. it is very important for the BUNI Travels to know the stability and
various policies within the various destinations which have a influence over the
organisation.
 Economic- This is the factor which is related to the performance within the economy can
have a direct impact over the business operations such factors include tax rates, inflation
etc. it is very important for the BUNI Travels to be aware of the various fluctuations
within the taxes and the exchange rate as in the travelling this can impact the business
organisation. The growth of company is driven by high disposable income and changing
lifestyle of consumers.
 Social- This is the factor which is related to the current trend in the market and which can
influence the business organization and its various activities. Such factors include
behavior, attitude, lifestyle etc. This is an important factor for the BUNI Travels as this
can impact the organization it is very important for the company to focus on the leisure
time for the people in order to attract them.
 Technological- This is the factor which is related to the innovations and development
within the world which can impact the business organization. Such factors include
research and development, digitization etc. it is very essential for the BUNI Travels to
adopt the various new technologies which can help in attracting customers and reduce
cost.
 Legal- This is the factor which is related to certain laws which need to be followed by the
organization and this has a influence over the business enterprise. Such factors include
employment law, intellectual property etc. in order to protect the customers the
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government imposes various laws which need to be followed by the BUNI Travels as
being the travel agent they need to be aware of the laws.
 Environmental- This is the factor which is related to the ecological business impact
because of the surrounding within the environment. Such factor include sustainable
development, climatic changes etc. The dynamical cause of environment makes trouble
in dominant any environmentally related to factors. It is very important for the BUNI
Travels to have the certain measures in order to control the external factors.
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