ORGANIZATIONAL RISK MANAGEMENT INTERVIEW

Running head: ORGANIZATIONAL RISK MANAGEMENT INTERVIEW
ORGANIZATIONAL RISK MANAGEMENT INTERVIEW
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ORGANIZATIONAL RISK MANAGEMENT INTERVIEW1
Table of Contents
Interview....................................................................................................................................2
Summary....................................................................................................................................4
References..................................................................................................................................6

ORGANIZATIONAL RISK MANAGEMENT INTERVIEW2
Interview
Organisation Name: Brooklyn Adult Care Center
Concerned Person: Risk Safety Manager
An interview was conducted upon the risk safety manager of the Brooklyn Adult Care
Centre to gain real-time insight into the risk management program used. The risk
management strategies used for controlling the risk in the adult care Centre is a risk
management program that accurately assesses the operational risks and states the way those
can be reduced. The procedures used for managing emergencies and crises are also included
in the form of a manual. The healthcare staff and other employees are given optimal training
from time-to-time in order to meet the care expectation of the patients and to improve the
care quality of the center.
The facility has an integrated educational risk management program that specifically
addresses the aspect of legal, professional, ethical issues. The legal element includes
standards that help in preventing negligence, vicarious liabilities and malpractice litigation.
The interviewee stated that the facility applies preventive measures for minimizing the risks
to patients and caregivers. In addition, bias and discrimination are prevented by saying that if
anyone found conducting such activity would face severe consequences. For example,
fundamental human rights are taken into consideration while caring for the patient.
From the interview, it was found that several policies in the facility have implemented
in order to address the management of emergency triage in a high-risk area of health care
service delivery is 4402 Regulations for Adult Day Care facilities that are implied to the
program for promoting health, safety, social support and well-being of people. There are
written policies with respect to the rights and responsibilities of the residents and are
available to authorized representatives of the Department. As per the interviewee, the policies