Leadership Skills and Qualities for Successful Managers

This presentation discusses the necessary skills and attributes for successful leadership, including motivation, honesty, problem-solving, result-oriented approach, and technical competence. It also explores the differences between leadership and management, and compares different leadership styles for various situations. Additionally, it explains ways to motivate staff to achieve objectives.

Working with and leading people
LO2. Understand the styles and
impact of leadership

2.1. Necessary skills and attributes for leadership:
• Every organisation needs leaders or managers who can lead the whole team effortlessly and also can motivate the employees
to overcome every obstacle and achieve the target. The HR department of Thomas Cook has examined some qualities which
are required for leadership. Those leadership qualities are given below:
• 1. Encourages and excites the workers: A superior manager or leader always have a charming personality. They can easily
motivate their employees and push them to explore their limits. However, they also help their employees to overcome their
fears so that they can face any challenge and enjoy their work (OWEN, 2017). A manager can assist his team members to
achieve their targets and objectives. So this quality is very much required for successful leadership.
• 2. Exhibits lofty genuineness and honesty: Great managers are honest and lucid, and comprise high reliability. Besides that,
they bond with their workers and maintain their dedication level all the time. Apart from that, they fulfill their duties with
honesty and impartiality. Integrity and earnestness are two of the best test eminence a successful director can acquire.
Thomas Cook Airlines should consider this leadership quality.
• 3. Resolves difficulties and examines various issues: In the long run, managers/leaders are engaged, practiced, and designated
to explain managerial dilemmas, and also to acquire the help of probabilities in their marketplace. This quality demands barely
marvelous systematic expertise, but besides that, it also needs exceptional working skills. Thomas Cook should consider this
leadership attribute.
• 4. Performs for the result: Various workers like to sit idly and observe everyone's work, but they do not have the energy to do
anything on their own. A successful leader motivates this type of laid-off workers so that their performance becomes result-
oriented. This point should also be considered by the HR department of Thomas Cook Airlines (Kawasaki and Lindegaard,
2013).
• 5. Demonstrates technical and certified competence: A promising leader starts his/her expedition in the company with an
undeniable talent for marketing, or office job, or devious works. The optimum leaders are raised on their technical and
certified competence in the long run, and they become valued specialists in their job and become qualified at guiding their
team to the point of success.

2.2. Leadership and management differences:
• Leadership and management are the two sides of a coin. They have some similarities, but at the
same time, there are some attributes which distinguish them from each other. The key
differences between these two teams are given below:
• Leadership quality is a positive feature to the executive team through reassuring the employees.
Management, on the other hand, is a method to organise the events of the specific firm.
• Successful leadership occupies a trust of the team members on their leader. But management,
on the other hand, obliges supremacy of supervisor above its subordinates (Bush, 2012).
• Leadership quality is the ability to convince the workers, but management is a dominance of the
manager's decision.
• Successful leadership desires attentiveness from the arranger. However, management has a little
collection of apparitions.
• In strong leadership, morals and plans are acknowledged. But management, on the other hand,
executes its laws and rules thoroughly.
• Leadership quality is a realistic approach. Management, on the other hand, acquires an abrupt
personality.
• Successful leadership suggests a variation. Management, on the other hand, gets a hold of
dependability.

2.3. Compare leadership styles for different
situations
• The leadership style of an airline association like Thomas Cook in various
circumstances is described in this segment. Liberate leading quality is the most
significant among the other attributes to lead an organisation. In the airline's
organisation, every working staff need to express their individual thoughts. So in this
liberal method, the employees are given the sufficient powers to express their
innovative ideas (Lau, 2014). On the other hand, the imperious attribute should not
be obtained because through this controlling method the employees will not get the
full freedom of speech to contribute their thoughts to the business model. But in the
tradition methodology, the chief executive's officers require playing the vital role in
the matter to take resolutions of the group. Actually, in this traditional technique
workers ask for their superiority. So it will bring the collapse in the business if the
administration is excluded from making the strategies. This guiding aspect is not
appropriate for newly launched offices which are situated in the cities like New York,
Sydney and all over the United Kingdom. So, in this regard, the first choice of
selecting the liberal methodology is probably the superior one than the other
options (Citron, 2013).

2.4. Explain ways to motivate staff to achieve objectives
• Many actions and dimensions of the business should be implemented so that the
working people can meet the goals of the organisation. The theories which are
needed to be applied are Adair’s Action Centred Leadership model, the X and Y
theory. The ways to inspire the staffs of Thomas Cook are discussed in below -
• Sensible salary:
• The workers of Thomas Cook should be proved sufficient wages so that they can
attach themselves to the company for a long time. The appropriate number in
stipend boosts them to work more. Apart from this, the wages could help them to
get the mental satisfaction (Thornicroft, 2013).
• Give importance:
• The theories that are mentioned above ask to highlight about giving importance
to the employees of Thomas Cook. In this airline business, the staffs are needed
to be treated well so that they can connect themselves emotionally and
professionally with the organisation. They should be given the importance in the
matter of taking their thoughts (Davis, 2011).

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