Project Management for Interactive Bus Stop Panels

The given assignment is focused on implementing a project to install interactive, touch-screen communication panels at every bus stop in Newcastle. The project involves various stages such as idea generation, developing the design, communicating with suppliers, preparing budgets, analyzing bus routes, recruiting candidates, forming teams, selecting team leaders, and conducting meetings with collaborating companies. The assignment also includes tasks like monitoring progress, completing the project, and applying for a license. It requires students to manage multiple stakeholders and resources to achieve the project's objectives.

Project management plan

Table of Contents
INTRODUCTION...........................................................................................................................3
PROJECT CHARTER.....................................................................................................................3
Project background and business need........................................................................................3
Project goals/ objectives..............................................................................................................3
2.6 Key stakeholders...................................................................................................................6
3. PROJECT MANAGEMENT APPROACH................................................................................7
Project management methodology..............................................................................................7
3.2 Strategies and procedure to achieve the project goals and objectives...................................9
4. SCOPE MANAGEMENT PLAN..............................................................................................11
Project scope statement and Work breakdown structure and Scope control panel..................11
5. REQUIREMENT MANAGEMENT PLAN..............................................................................11
Requirement management plan and Requirement traceability matrix.....................................11
6. STAKEHOLDER MANAGEMENT PLAN.............................................................................12
6.1 Stakeholders analysis..........................................................................................................12
Stakeholders management plan.................................................................................................13
7. A RISK MANAGEMENT PLAN.............................................................................................16
Including a risk register.............................................................................................................16
PART B..........................................................................................................................................20
Schedule management plan including the schedule of management methodology, monitor,
control, activity list, milestone list etc......................................................................................20
Communication management plan............................................................................................22
Cost management plan..............................................................................................................22
Quality management plan.........................................................................................................22
Procurement management plan.................................................................................................22
CONCLUSION..............................................................................................................................23
REFERENCES..............................................................................................................................24

INTRODUCTION
project management plan can be defined as a formal structure including a detailed
information about the each activity to be performed to be complete the project successfully. It is
an approved document that works as a guideline for the managers through which they can have
effective control and monitor over each activity of project. The present study shows need, goals
and objectives of the proposed plan. it also provides methodology, strategies and procedures that
can be used in achieving the objectives of project. Further, it also provides a plan providing
information about scope of management and the project as well. it shows a matrix showing
requirement traceability of project. moreover, the assessment also shows analysis of
stakeholders and management plan along with risk management including the risk register. Te
present study also shows a Gantt chart providing visual presentation of the project plan and a
detailed human resource plan as well.
PROJECT CHARTER
Project background and business need
Project background
The present project plan is being prepared for forecasting various activities to be
performed in the construction of railway lines (Kerzner and Kerzner, 2017). The plan is being
prepared for forecasting need of financial resources and time in the construction of the railway
tracks.
Project need
The present project i.e. construction of railway tracks is needed for convenience of the
passengers. Construction of railway tracks would help them in travelling easily from one place
top another. Further, the railway is the cheapest source of travelling. Therefore, the main need of
this project is to help the general public in travelling effectively and economically as well.
Project goals/ objectives
following are the major goals and objectives of the preparation of project plan:
 To forecast the need of finance in the construction of railway tracks
 To predict the minimum time required in the construction.
 To develop a better understanding of performing each activity while constructing tracks.
 To select the most appropriate raw material supplier (Larson and Gray, 2017).
 To analyse each required information in construction process in detail.

 To complete the whole project with minimum cost and resources.
List of activities
Activity
Idea generation
Recruiting appropriate candidates
Team formation
selection of team leader
Training and development programme
Analysis of railway track
Analysis of route of track
Selection of all the stations
Analysing size of platforms
Analysing required size of railway track
Detection of crossings
Applying for licence
Preparation of budgets
Taking tenders from raw material suppliers
Analysis of all the tenders
Negotiation for tenders
Communicating with suppliers
selection of most economical raw material supplier
Identification of various companies for collaborating process
Conducting meetings with each companies
Selecting the most appropriate company for collaboration
Developing design for railway track

Recruitment of labours for construction process
Starting the construction
Monitor
Completion of project
Task Mode Duration Start Finish Predecessors Cost
Auto
Scheduled Idea generation 13 days
Wed
10-04-
19
Fri 26-
04-19 $5,700.00
Auto
Scheduled
Recruiting appropriate
candidates 7 days Wed 10-
04-19
Thu 18-
04-19 $200.00
Auto
Scheduled Team formation 2 days Fri 19-
04-19
Mon 22-
04-19 2 $2,000.00
Auto
Scheduled
selection of team
leader 1 day Fri 19-
04-19
Fri 19-
04-19 2 $3,000.00
Auto
Scheduled
Training and
development
programme
4 days Tue 23-
04-19
Fri 26-
04-19 3,4 $400.00
Auto
Scheduled Analysis of bus route 23 days
Mon
29-04-
19
Wed 29-
05-19 4,1 $4,930.00
Auto
Scheduled Analysis of route 7 days Mon 29-
04-19
Tue 07-
05-19 5,3 $600.00
Auto
Scheduled
Selection of all the
stations 5 days Mon 29-
04-19
Fri 03-
05-19 1 $750.00
Auto
Scheduled
Analysing location for
touch screen panel 6 days Wed 08-
05-19
Wed 15-
05-19 7 $860.00
Auto
Scheduled
Analysing required
size of touch screen
control panel
3 days Mon 06-
05-19
Wed 08-
05-19 8 $920.00
Auto
Scheduled Detection of crossings 9 days Thu 16-
05-19
Tue 28-
05-19 9,10 $1,050.00
Auto
Scheduled Applying for licence 10 days Thu 16-
05-19
Wed 29-
05-19 9,4 $250.00
Auto
Scheduled Preparation of budgets 11 days Thu 30-
05-19
Thu 13-
06-19 11,6 $1,545.00
Auto
Scheduled
Taking tenders from
raw material suppliers 8 days Thu 30-
05-19
Mon 10-
06-19 12 $265.00
Auto
Scheduled
Analysis of all the
tenders 6 days Thu 30-
05-19
Thu 06-
06-19 12 $750.00

Auto
Scheduled
Negotiation for
tenders 3 days Tue 11-
06-19
Thu 13-
06-19 14 $230.00
Auto
Scheduled
Communicating with
suppliers 7 days Fri 14-
06-19
Mon 24-
06-19 16,13 $1,360.00
Auto
Scheduled
selection of most
economical raw material
supplier
2 days Fri 14-
06-19
Mon 17-
06-19 15 $200.00
Auto
Scheduled
Identification of
various companies for
collaborating process
1 day Fri 14-
06-19
Fri 14-
06-19 16 $150.00
Auto
Scheduled
Conducting meetings
with each companies 2 days Tue 18-
06-19
Wed 19-
06-19 18 $360.00
Auto
Scheduled
Selecting the most
appropriate company for
collaboration
3 days Thu 20-
06-19
Mon 24-
06-19 19,20 $450.00
Auto
Scheduled
Developing design bus
routes tracking 10 days Tue 25-
06-19
Mon 08-
07-19 20,17 $1,190.00
Auto
Scheduled
Recruitment of
technician for entire
operational process
4 days Tue 25-
06-19
Fri 28-
06-19 21 $650.00
Auto
Scheduled Starting project 3 days Tue 25-
06-19
Thu 27-
06-19 $320.00
Auto
Scheduled Monitor 6 days Mon 01-
07-19
Mon 08-
07-19 23,24 $100.00
Auto
Scheduled Completion of project 1 day Tue 09-
07-19
Tue 09-
07-19 25 $140.00
2.6 Key stakeholders
Following are the key stakeholders of the project:
 Director
 Project manager
 Project leader
 Team members
 Resource managers
 Line managers
 Peers
 Store keeper
 Employees
 Government

 Railway authorities
 Licensing authorities
 Shareholders
 Shareholder managers
3. PROJECT MANAGEMENT APPROACH
Project management methodology
Project management methodology can be defined as a design providing information
about planning and implementation of set plan as to achieve the set goals and objectives of
project. There are several methodologies that can be used for effective completion of the project.
Some of major methodologies are as under: Prince 2: It is the official methodology provided by the UK government. This
methodology is the widely used methodology in the private as well as public sector
practices (Heagney, 2016). It makes the managers to analyse various major elements like,
reason behind the project, starting point of project, its need, detecting requirement of
team or individual working, timeline of project, financial requirement of completing the
project, etc. In short, this methodology helps the managers in setting the structure of
project.
Advantages
▪ It can be used for the complex projects.
▪ It provides a detailed description of the project activities'
▪ It makes the preparation of plan on the basis of past performance of business.
Therefore, it helps in preparing the most effective project plan (PRINCE2
Methodology. 2019).
▪ Due to development of the most effective project plan, it reduces the risk of
failure.
Disadvantages
▪ It needs an extensive documentation procedures.
▪ This methodology makes the business to change the whole controlling and
monitoring procedure of the managers.

 Agile: This project management methodology makes the project manager to evolve and
approach a software development. With the help of this software, managers can amend
the activities of project that can effect whole life of the project.
This approach makes the project manager to communicate each information about the project to
the project team members and take their feedbacks as well (Lock, 2017). they also needs to
change the project activities accordingly.
Advantages
▪ It provides more rapid growth in the project.
▪ It helps in reducing wastage of resources.
▪ It enables the managers in faster completion of project.
Disadvantages
▪ It involves a huge cost.
▪ This methodology enhances the working of managers. Waterfall: In this methodology, each activities are distinct by stages and help the
performing various activities step by step. In this regard, it enhances the efficiency of
project completion. It is the traditional approach to be used for the project management.
Advantages
▪ Due to distinction of each activity step by step, it enhances the efficiency of
performing various activities of project.
▪ It leads in better completion of planned project.
▪ It helps the client in understanding the end result of project.
Disadvantages
▪ In case any activity has been performed wrong and further activity has been
started, it is a difficult task to go back and make correction in earlier activities.
▪ In case of delay in any one of the planned activity, the whole project would be
delayed in same proportion (Young, 2016). Scrum: Scrum project management can be defined as a methodology that helps in
leveraging overall procedure of the project completion plan. It leads in developing a cross
functioning in the team for the purpose of meeting the objectives of project and adopt all
the changes as per the requirement as well.
Advantages

▪ Adoption of this methodology increases the transparency in the project.
▪ It helps in developing accountability in working of overall team.
▪ Further, adoption of this methodology also enables in completing the whole
project using minimum amount of cost.
From the above analysis, it can be analysed that there are various methodologies that can
be used for the purpose of project management. Each have their own pros and cons. These
should be selected after having a careful analysis of each methodology.
Although, for the present project of constructing railway lines, the Prince 2 methodology
can be termed as the best project, as this methodology helps the managers in reviewing the whole
project in detail. With the help of detailed analysis, they can develop effective plans and
procedures through which the project can be completed in the most effective way.
3.2 Strategies and procedure to achieve the project goals and objectives
For the purpose of effective completion of the project and achieving its set goals, it is
most important to develop appropriate strategies and plans (Schwalbe, 2017). With the help of it,
the project members would be able to perform each activity in an effective way and achieve the
set goals as well.
For the purpose of Installing a new interactive, touch screen, communication panels at
bus stop, the following strategies can be adopted:
 Setting SMART goals: Each goal set in the project management plan should be
SMART. i.e. it should be feasible, achievable and could be completed within a specific
time.
 Aligning goals along with values: Goals and objectives should be set by in such a way
so that they could be easily approached through effectively completing the tasks. They
needs to be set as per the values, culture and characteristics of the surrounding
environment (Smith and Love, 2016).
 Sharing goals with project team members: Goals should be communicated with each
member of the project management team. so that they can make appropriate effort in
completing the project.
 Assembling each resource before generation of need: By analysing the requirements
of the project, requirement of resources should be detected, further, effective policies
should be framed as to assemble each required resources.

 Minimising challenges: All the future uncertainties should be forecasted and managers
should develop appropriate strategies and plans so that all the future challenges could be
minimised (Todorović and et.al., 2015).
 Completing actions each day: managers should set every day goals. Further, leaders
should make efforts to make the team members to complete tasks assigned to them each
day.
 Establishment of support system: A separate team should be created for the purpose of
supporting overall project management team (Karlsen, 2016). It can lead in solving
queries and problems of each team members and make them to complete their project
activities effectively.
 Development of reward system: It is the most important strategies to be involved.
Providing rewards to the team members for their efficiency in performance can lead in
self motivate the all the members to perform their tasks using their best efforts (de
Carvalho and et.al., 2015).
In this regard, the project can be completed by achieving its goals and objectives
effectively.

4. SCOPE MANAGEMENT PLAN
Project scope statement and Work breakdown structure and Scope control panel
5. REQUIREMENT MANAGEMENT PLAN
Requirement management plan and Requirement traceability matrix
Requirement of the management plan can be traced through the traceability matrix. In
this matrix, a document is being created in which two baselines are being set as per the
requirement of project (Whitaker, 2016). It helps in determining relationship between various
Touch screen
communication
panel
Idea
generation
Developing
design bus
routes
tracking
Communicati
ng with
suppliers
Preparation of
budgets
Analysis of
bus route
Recruiting
appropriate
candidates
Team formation
selection of team
leader selection of
team leader
Training and
development
programme
Analysis of route
Selection of all the
stations
Analysing
location for touch
screen panel
Analysing
required size of
touch screen
control panel
Detection of
crossings
Detection of
crossings
Applying for
licence
Taking tenders
from raw material
suppliers
Analysis of all the
tenders Analysis
of all the tenders
Negotiation for
tenders
selection of most
economical raw
material supplier
Identification of
various companies
for collaborating
process
Conducting
meetings with
each company
Selecting the most
appropriate
company for
collaboration
Recruitment of
technician for
entire operational
process
Starting project
Monitor
Completion of
project

activities of project (Webb, 2017). with the help of which the managers can easily determine the
requirements for the completion of project. In this regard, this matrix helps in completing the
project and achieving the set gaols and objectives as well.
6. STAKEHOLDER MANAGEMENT PLAN
6.1 Stakeholders analysis
Name of stakeholders Role in the project management plan
project manager project manager provides appropriate
directions to the whole project management
team
project leader They lead their team members and assign them
tasks as per their ability and skills.
team members They perform each task assigned to them and
help in effective completion of the whole
project.
Team members
Team memebers follow the instructions of
team leaders and complete the activties as
assigned to them.
Resource managers Resource manager analyses the requirement of
various resources for completion of project and
maintain the sufficiency as well.
Line managers Line managers manages each activity of the
project management plan and develops
strategies and plans as to complete the whole
project in effective manner (Cuppen, 2016).
Peers Peers are the individuals having same position
in the company. They perform various
activities with the help of which the project

could be completed in an effective manner.
Store keeper Store keeper maintains security of the stock to
be held for constructing communication
network in the business.
Employees Employees are candidates recruited for the
purpose of completing tasks. They performs
various activities with the help of which
project can be completed and each goals and
objectives could be achieved.
Shareholders Shareholders provides funds with the help of
which all the activities of project can be easily
performed.
Shareholder managers They develop effective strategies and plans as
to enhance the value of stakeholders.
Stakeholders management plan
Stakehold
er Name
Contact
Person
Phone,
Email,
Website,
Address
Impact
How much
does the
project
impact
them?
(Low,
Medium,
High)
Influenc
e
How
much
influence
do they
have
over the
project?
(Low,
Medium,
High)
What is
important to
the
stakeholder?
How
could
the
stakehol
der
contribu
te to the
project?
How could
the
stakeholde
r block the
project?
Strategy
for
managing
the
stakeholde
r
project
manager
Jems High High Project
managers are
one of the key
person of the
project
management
team. they
directs the
team to
perform each
activity as to
By
providin
g
appropri
ate
direction
s oto the
team
memeber
s, they
can lead
They may
provide
wrong
directions
to the
project
leaders
They
provide
instruction
s to have
better
manageme
nt of each
activity.

Stakehold
er Name
Contact
Person
Phone,
Email,
Website,
Address
Impact
How much
does the
project
impact
them?
(Low,
Medium,
High)
Influenc
e
How
much
influence
do they
have
over the
project?
(Low,
Medium,
High)
What is
important to
the
stakeholder?
How
could
the
stakehol
der
contribu
te to the
project?
How could
the
stakeholde
r block the
project?
Strategy
for
managing
the
stakeholde
r
achieve the
goals.
in
achievin
g the
goals
and
objective
s of the
project.
Project
leader
John High Medium They lead
their team.
develops
policies and
procedure to
be foloowed
by the team
members for
the purpose of
completion of
task assigned
to them.
For
successfu
l
completi
on of
each task
assigned,
they
need to
divide
various
activities
on the
basis of
skill and
knowled
ge of
team
member.
They may
fail to lead
the whole
team.
To assign
each tasks
as per the
capabilitie
s of team
members
Team
members
James medium High These are the
persons who
actually
performs the
tasks and
events of the
project
management..
By
efficientl
y
completi
ng the
tasks
assigned
to them.
By lack of
coordinatio
n with their
coworkers..
To provide
informatio
n about
their
performan
ce
Resource
managers
Rosy
34567
Low low They manage
each resource
of the project.
Further they
also maintain
the
availability of
each resource
It leads
in
smooth
functioni
ng of the
whole
manage
men t
By failing
in
forecasting
the
requirement
of
resources.
To provide
appropriate
infimation
to the
manager
about the
performan
ce of each

Stakehold
er Name
Contact
Person
Phone,
Email,
Website,
Address
Impact
How much
does the
project
impact
them?
(Low,
Medium,
High)
Influenc
e
How
much
influence
do they
have
over the
project?
(Low,
Medium,
High)
What is
important to
the
stakeholder?
How
could
the
stakehol
der
contribu
te to the
project?
How could
the
stakeholde
r block the
project?
Strategy
for
managing
the
stakeholde
r
whenever it is
needed.
process
and
completi
on of
tasks.
activity.
Store
keepers
Smith low low They are the
individuals
that take care
of the various
resources
required for
smoothly
completion of
project.
By
taking
care of
the
inventor
y held by
them.
By losing
the security
of store.
By
providing
them
appropriate
job
satisfaction
.
Employees high high These are the
major
stakeholders
of project
management
team. They
perform their
tasks assigned
to them and
help in
achieving set
goals and
objectives
By
effectivel
y
completi
ng each
tasks
assigned
to them.
By
enhancing
inefficiency
in their
working.
Job
satisfaction
is needed
to be
provided to
them.
governme
nt
high high Government
leads in
providing
guidelines,
rules and
regulations
for
performing
each activity
for
completing
the project.
By
liberalisi
ng the
rules
applicabl
e over
the
project.
Developing
new and
strict rules
for
completion
of tasks .`
By
complying
with each
rules and
regulations
made by
the
Governme
nt.
Roadways
authorities
high high They provide
the
instructions to
be followed
By
providin
g each
informati
By
declining
any plan of
the project
Consulting
each
activity
clearly

Stakehold
er Name
Contact
Person
Phone,
Email,
Website,
Address
Impact
How much
does the
project
impact
them?
(Low,
Medium,
High)
Influenc
e
How
much
influence
do they
have
over the
project?
(Low,
Medium,
High)
What is
important to
the
stakeholder?
How
could
the
stakehol
der
contribu
te to the
project?
How could
the
stakeholde
r block the
project?
Strategy
for
managing
the
stakeholde
r
while
performing
and planning
the project.
on
clearly.
managemen
t.
with the
roadways
authorities.
Licensing
authorities
low high These are the
authorities
that provides
the license
with the help
of which all
the activities
planed in the
project
management
plan could be
performed by
them.
By
providin
g
appropri
ate
license.
By delaying
in providing
license
each detail
required
for taking
license
should be
provided to
the
authorities.
shareholde
r
high high Shareholders
are the person
that provides
fund to the
managers for
the
completion of
tasks
smoothly.
By
providin
g funds
and
fulfilling
the
financial
needs of
the
project
manage
ment
plan
Not taking
shares
Sufficient
dividend
should be
[provided
to them.
7. A RISK MANAGEMENT PLAN
Including a risk register
Project Risks
Severity prior to
mitigation
Severity after
mitigation
Finan Like Impa Rati Mitigations Like Impa Rati Contingency

cial lihoo
d ct ng lihoo
d ct ng Plans
F1
Not meeting
the
sufficiency
of financial
resources
4 3 12
For the purpose of
eliminating
insufficiency of
financial
resources, it is
important to
involve effective
financial
management in
the project
management plan.
2 2 4
it can be avoided
through taking
loans and
advances from
banks and other
financial
institution and use
of savings etc.
F2
Environmen
tal crises
2 3 6
A proper analysis
of each
environmental
factors having
influence over the
performance and
completion of
project is
important.
2 3 6 By forecasting the
environment.
Opera
tional
Like
lihoo
d
Impa
ct
Rati
ng
Mitigations Like
lihoo
d
Impa
ct
Rati
ng
Contingency
Plans
O1 Lack of
coordination
2 1 2 An effective
coordination
among the team
members is
important. It can
3 2 6 To develop
effective
communication
network among
members.

be developed
through making
each duties,
responsibilities
and plans clear to
each member of
project
management team
O2
Internal
problems
2 1 2
The issues that
can be occurredin
performing each
activfity of the
project must be
clearly analysed
and aprropriate
solution must be
designed as well.
3 1 3 Duties, tasks, role
and
responsibilities
must be clear to
each tem member.
Issues of
sitting
arrangement
mismanage
ment
Sitting area must
be well furnished
as per the
requirements.
Further, extra
seats must be
available.
Develop gardens
having large area.
Further, they must
be located
appropriately.
labour
insufficienc
y
Work load be
reduced over the
workers and all
the activities must
be diversified
effectively as per
the skillls of
Effective training
and
developmenmt
program should
be conducted and
retention
strategies should

workers. The
worker must pay
equal wages. be involved
Poor
communicat
ion network
an appropriate
communication
network should be
developed in each
department of the
plan.
Effective
coordination
among the
members needed
to be developed.
Reput
ationa
l
Like
lihoo
d
Impa
ct
Rati
ng
Mitigations Like
lihoo
d
Impa
ct
Rati
ng
Contingency
Plans
R1
Technologic
al
3 2 6
Technological
expert should be
recruited who can
easily vhandle and
resolve each
technological
issues of he plan.
1 2 2
The proper action
must be taken.
R2
Food
Quality
3 1 3
The food must be
monitored before
giving to the
audience.
1 3 3
The one person
must be hired who
put their major
over preparation
of food.
Safety
measures
First aid tool box
is needed to be
include in each
bus. So that the
time of any
uncertainty first
By including
clinical facilities.

aid maedical
treatement could
be provided.

Impact
1 2 3 4 5
Probability Negligible Minor Moderate Significant Severe
5 Very Likely Low high Low Medium low medium Medium High
4 Likely high Low Low Medium low medium low
3 Possible medium medium high Medium High low medium
2 Unlikely low medium Low Medium medium high Medium High
1 Very
Unlikley medium high high high low
1 2 3 4 5
Negligible Minor Moderate Significant Severe
5 Very Likely 1 4 3 2 4
4 Likely 4 1 3 2 1
3 Possible 3 3 4 3 5
2 Unlikely 2 2 3 4 3
1 Very
Unlikley 3 4 4 4 1
nb Standard UK Public Sector Risk Management matrix
PART B
Schedule management plan including the schedule of management methodology, monitor,
control, activity list, milestone list etc.
Gantt Chart:

Critical Path analysis:
Communication management plan
Communication management plan leads in involving effective communication while
completing the whole project (Martinelli and Milosevic, 2016). Involvement of this plan is
important for the purpose of maintaining coordination among the team members and effectively
completing each task as per the planned activities.
Cost management plan
Cost management plan enables the completion of project by involving the minimum
amount of cost. For this purpose a budget has been prepared which shows all the requirement of
funds in completion of project (Newton, 2016). further, by developing more effective strategies,
the project managers and line managers can help in completing the project with lower amount of
cost.
Quality management plan
Quality management plan refers to development of plan as to maintain a standard quality
while installing new interactive touch screen communication panel at each bus stop. This plan
would help in installing these elements with same quality in each bus stop.
Procurement management plan
In the procurement management plan, each requirement has been identifies and
determined as well. It would help them in fulfilling each requirement of the project whenever it
is needed. For the purpose of developing an effective procurement plan, a whole process has
been described in detail and each requirement like suppliers, raw materials, employees, labours,
etc. has been identified effectively (Eskerod and Jepsen, 2016).

CONCLUSION
From the above project management plan, it has been concluded that project plan for The
installation of new interactive, touch-screen, communication panels at every bus stop across
Newcastle has been developed effectively. Each activity has been planned in an effective way.
Each stakeholder has been listed along with their role in the project management plan. further, a
critical path has been developed with the help of which the managers has been enabled to
complete the project using minimum cost and time as well. Further, an effective management of
each core requirement like communication,, resources, procurement, etc. has been developed.
with the help of these effective strategies the project of the installation of new interactive, touch-
screen, communication panels at every bus stop across Newcastle could be completed easily
along with achieving set goals and objectives.