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Performance Management Concepts and Practices

   

Added on  2020-06-04

10 Pages2938 Words51 Views
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PERFORMANCEMANAGEMENT
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK1.............................................................................................................................................11)Introduction to organisation.....................................................................................................12) Managing performance by organisation.................................................................................13)Recommendations and suggestions.........................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................9
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INTRODUCTIONCorporate performance management is an aspect which is carried out in an organisationso as to check and evaluate all business performance that has been done. This is a concept whichis very effectively performed by company so that set standards and objective can be able to meetin an appropriate manner. This will assist business to transform into a new and innovative phasewhen it is been implemented in proper way. The process to identify actions, inputs, behaviourand outputs of employees and other resources that are used in a company (Aguinis, 2013).In this report Whitbread Hotel's performance management system will be studied andalong with that related solutions will be provided so as to improvise in used system.TASK11)Introduction to organisation.Whitbread is a public limited company that is working to hospitality sector. It is amultinational hotel situated in Houghton Regis, UK. It is serving many areas of world where itsoperations and activities are performed in an appropriate manner. It is having its sub-divisions,Costa Coffee, Premier Inn, Table Table, beefeater and Brewers Fayre. Amongst all Premier Innis one of the largest brand in nation and is having 750 hotels and rooms are over 65000. CostaCoffee has captured 31 countries where it is having 3401, it is world's second largest coffee shopin the world (Gruman and Saks, 2011).Company is also listed in London stock exchanges. Annul report of company of 2016states that its operating income is £58.1 million and net income is around £37.3 million. Overallrevenue that has been generated in accounting year was £2.921 billion. Hotel is having 50,000employees and is very effectively carrying out all its operations and functions. It has changed itstag-line earlier it was “Welcome with a smile” later it become “Eat, Sleep and Drink”In 2013, company met with a scandal, meat adulteration scandal was found in a DNA test(Moynihan and Pandey, 2010). Through this research it was analysed that meat of horse wasused in many products that were offered by hotel to its clients. 2) Managing performance by organisation.(a) Organisational performance management and its measurement.1
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