This presentation aims to promote the implementation of effective performance management systems. It covers topics such as employee motivation, business objectives, impact on the business, and conflict management.
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Performance Management Procedures Introduction •This presentation is aimed at the promotion of performance management systems. This presentation encourages managers to implement effective performance management systems.
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Employee Motivation and Engagement Strategies •One of the major functions of performance management systems is improvement of employee motivation and communication. •Another function of performance management is identyfying areas of low performance and incorporate training in the areas. •Performance management also entails gaining employee feedback on areas they think require improvement upon.
Performance Management and Business Objectives •Underperformance of employees in any business is costly to the business. Low performance of employees can lead to poor quality of services offered and in return cause the sales to drop and hence the company will lose returns. •Performance management is also linked with the achievement of business goals. •Performance management is meant to improve performance of employees towards attaining individual goals that are tied to the business objective.
Impact of High and Low Performing Staff on the Business •High performance of employees will lead to increased quality of service and more customer satisfaction. This in return will increase the number of loyal customers of the business and the sales will also increase. •Low performance of employees on the other hand can lead reduced sales due to low employee motivation and customer satisfaction. •Performance management systems are also used in analyzing sections of the business that require improvement. Employees learn as performance management takes place and improve on what is required taking the business to a higher level.
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Performance Management benefits to stakeholders •Shareholders are some of the major beneficiaries of performance management systems. Correctly implemented performance management systems lead to an increase in business performance. •An increase in business performance leads to increased sales and profits made by the business. •When a business grows and increases in returns the shareholders get more profits from their investments.
Conflict Management In Performance Management ●Conflict management is another key element of performance management systems. ●Conflict can arise in any situation where more than one individual is tasked with completing a particular task ●performance management systems are used in identifying situation where conflict can arise and then find solutions.
References Mone, E. M., & London, M. (2018).Employee engagement through effective performance management: A practical guide for managers. Routledge. Pulakos, E. D., Hanson, R. M., Arad, S., & Moye, N. (2015). Performance management can be fixed: An on-the-job experiential learning approach for complex behavior change.Industrial and Organizational Psychology,8(1), 51-76. Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., ... & Plimmer, G. (2015).Managing employee performance & reward: Concepts, practices, strategies. Cambridge University Press. Smith, M., & Bititci, U. S. (2017). Interplay between performance measurement and management, employee engagement and performance.International Journal of Operations & Production Management,37(9), 1207-1228.