Self Learning and Development Report
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AI Summary
The provided document is a report on self-learning and its benefits for an assistant manager in the Travelogue Hotel. It outlines various skills and competencies against professional standards, identifies future needs, and presents a plan for personal and professional development. The report also covers solutions to work-based problems and effective time management strategies.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Evaluation of approaches to self managed learning..............................................................1
1.2 Different propose ways that help in life long learning in personal and professional context
.....................................................................................................................................................2
1.3 evaluation of importance of self managed learning.............................................................3
TASK 2 ...........................................................................................................................................3
2.1 Evaluation of own current skills and competencies against professional standards and
organisational objectives.............................................................................................................3
2.2 Identifying own development needs and activities that are necessary to meet them............4
2.3 Identifying development needs and activities that will satisfy future needs.........................5
2.4 Personal and professional development plans according to requirement.............................5
TASK 3............................................................................................................................................7
3.1 Discussing process and activities that are required to implement development plans..........7
3.2 Documents required to develop activities for personal and professional development........8
3.3 Aim and objectives of development plans............................................................................8
3.4 updated development plans based on feedback and evaluation...........................................9
........................................................................................................................................10
TASK 4............................................................................................................................................1
4.1 Solutions for some work related problems............................................................................1
4.2 Variety of styles that help for solve the problems at each levels..........................................1
4.3 Effective time management strategies..................................................................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Evaluation of approaches to self managed learning..............................................................1
1.2 Different propose ways that help in life long learning in personal and professional context
.....................................................................................................................................................2
1.3 evaluation of importance of self managed learning.............................................................3
TASK 2 ...........................................................................................................................................3
2.1 Evaluation of own current skills and competencies against professional standards and
organisational objectives.............................................................................................................3
2.2 Identifying own development needs and activities that are necessary to meet them............4
2.3 Identifying development needs and activities that will satisfy future needs.........................5
2.4 Personal and professional development plans according to requirement.............................5
TASK 3............................................................................................................................................7
3.1 Discussing process and activities that are required to implement development plans..........7
3.2 Documents required to develop activities for personal and professional development........8
3.3 Aim and objectives of development plans............................................................................8
3.4 updated development plans based on feedback and evaluation...........................................9
........................................................................................................................................10
TASK 4............................................................................................................................................1
4.1 Solutions for some work related problems............................................................................1
4.2 Variety of styles that help for solve the problems at each levels..........................................1
4.3 Effective time management strategies..................................................................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4
INTRODUCTION
This project discuss about various personal and professional development skills. This
technique motivates individual to effectively perform their task. This technique helps individual
to identify their skills (Casanave and Schecter, 2012). Further this project discus about
evaluation of approaches to self-managed learning, different propose ways that help in lifelong
learning in personal and professional context, evaluation of importance of self-managed learning,
evaluation of own current skills and competencies against professional standards and
organisational objectives, identifying own development needs and activities that are necessary to
meet them, identifying development needs and activities that will satisfy future needs, personal
and professional development plans according to requirement, discussing process and activities
that are required to implement development plans, undertaking development activities, aim and
objectives of development plans, updated development plans based on feedback and evaluation,
Select solutions to work-based problems, communication in different styles in appropriate
manner at all management level and evaluation and importance of time management techniques.
TASK 1
1.1 Evaluation of approaches to self managed learning
This technique help in personal and professional development of individuals. There are
various principle that help in self-assessment process. If individual has certain quality these
techniques will assist individuals in gaining lifelong advantage learning. Personal development
technique play major role in achieving goals (Stenfors-Hayes and et.al., 2010). This technique
help in increasing commitment of individuals towards their job. There are various approaches
that can be adopted to encourage self-managed learning of individuals, some of them are as
follows.
Seminars and conferences : individuals get opportunity to learn and develop themselves through
seminars and conferences. It is an effective that help employees to enhance their performance
and skills. In seminar people get to learn about new things. It provides platform for individuals to
present their knowledge. Seminars and conferences motivate individual to express their feelings
in front of public (Throop and Castellucci, 2010). This help in improving communication and
presentation skills of individual. These skills are very useful for individual and organisation.
Seminars help in all round growth and development of individual.
1
This project discuss about various personal and professional development skills. This
technique motivates individual to effectively perform their task. This technique helps individual
to identify their skills (Casanave and Schecter, 2012). Further this project discus about
evaluation of approaches to self-managed learning, different propose ways that help in lifelong
learning in personal and professional context, evaluation of importance of self-managed learning,
evaluation of own current skills and competencies against professional standards and
organisational objectives, identifying own development needs and activities that are necessary to
meet them, identifying development needs and activities that will satisfy future needs, personal
and professional development plans according to requirement, discussing process and activities
that are required to implement development plans, undertaking development activities, aim and
objectives of development plans, updated development plans based on feedback and evaluation,
Select solutions to work-based problems, communication in different styles in appropriate
manner at all management level and evaluation and importance of time management techniques.
TASK 1
1.1 Evaluation of approaches to self managed learning
This technique help in personal and professional development of individuals. There are
various principle that help in self-assessment process. If individual has certain quality these
techniques will assist individuals in gaining lifelong advantage learning. Personal development
technique play major role in achieving goals (Stenfors-Hayes and et.al., 2010). This technique
help in increasing commitment of individuals towards their job. There are various approaches
that can be adopted to encourage self-managed learning of individuals, some of them are as
follows.
Seminars and conferences : individuals get opportunity to learn and develop themselves through
seminars and conferences. It is an effective that help employees to enhance their performance
and skills. In seminar people get to learn about new things. It provides platform for individuals to
present their knowledge. Seminars and conferences motivate individual to express their feelings
in front of public (Throop and Castellucci, 2010). This help in improving communication and
presentation skills of individual. These skills are very useful for individual and organisation.
Seminars help in all round growth and development of individual.
1
Social networks: there are different networking sites like Facebook, twitter, etc. individuals are
likely to spend their time on these site. They create account to interact and communicate with
people all around world. Individual can use social media site to share information and
knowledge. People can apply various techniques to succeed in careers. This can be used as an
effective tool to assist personal development of individual.
Internet : there are different research sites like google scholar which help individual in gathering
academic articles. These are written by professional writers, who are experts in their fields.
There are wide range of subjects that provide knowledge to individual (Throop and Castellucci,
2010). General surfing on internet allow people to gather information about subject like business,
management studies, etc. People analyse data and use their interpretation at work place.
Self managed technique help individual to gain knowledge about different topics.
1.2 Different propose ways that help in life long learning in personal and professional context
Lifelong learning deals with continuous development of personality. Every person has
strength and weakness. It is very important to identify them. There are various techniques that
help in self evaluation of individuals. This help in boosting of morale within people and
improving there relationship. There are different techniques that are useful in self analysis, some
of them are as follows Continuous learning : this process help in overall growth and development of employees.
As a manager I will organise various events and seminars for personality development of
employees. This technique can be applied to individual and group of individual. To
accomplish goals of individual continuous learning play an important role. This process
is subject to changing environment of business. I will continuously change my techniques
according to goals and objectives of organisation. Continuous learning deals gradual
development of skills and understanding power of individual. As a manager I will
develop thinking skills and knowledge of employees. Growth and development of
individual will provide great benefit to organisation. Effective leadership : this technique is adopted by managers to develop interpersonal
dynamics of individual. As a leader I will influence behaviour of employees. I will
motivate them to work together to accomplish objectives of organisation. I will guide
them to tackle difficult situation. I will encourage them to work as team.
2
likely to spend their time on these site. They create account to interact and communicate with
people all around world. Individual can use social media site to share information and
knowledge. People can apply various techniques to succeed in careers. This can be used as an
effective tool to assist personal development of individual.
Internet : there are different research sites like google scholar which help individual in gathering
academic articles. These are written by professional writers, who are experts in their fields.
There are wide range of subjects that provide knowledge to individual (Throop and Castellucci,
2010). General surfing on internet allow people to gather information about subject like business,
management studies, etc. People analyse data and use their interpretation at work place.
Self managed technique help individual to gain knowledge about different topics.
1.2 Different propose ways that help in life long learning in personal and professional context
Lifelong learning deals with continuous development of personality. Every person has
strength and weakness. It is very important to identify them. There are various techniques that
help in self evaluation of individuals. This help in boosting of morale within people and
improving there relationship. There are different techniques that are useful in self analysis, some
of them are as follows Continuous learning : this process help in overall growth and development of employees.
As a manager I will organise various events and seminars for personality development of
employees. This technique can be applied to individual and group of individual. To
accomplish goals of individual continuous learning play an important role. This process
is subject to changing environment of business. I will continuously change my techniques
according to goals and objectives of organisation. Continuous learning deals gradual
development of skills and understanding power of individual. As a manager I will
develop thinking skills and knowledge of employees. Growth and development of
individual will provide great benefit to organisation. Effective leadership : this technique is adopted by managers to develop interpersonal
dynamics of individual. As a leader I will influence behaviour of employees. I will
motivate them to work together to accomplish objectives of organisation. I will guide
them to tackle difficult situation. I will encourage them to work as team.
2
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Good communication and relationship : it is very important to maintain good relationship
with employees of organisation. As manager it is very difficult task to deal with different
types of people working in organisation. I will be friendly with employees so that they
feel free to express their feelings. I will learn to effectively communicate with employees.
Communication help in managing different activities related to business. I will
communicate politely with employees and help them to learn new skills.
1.3 evaluation of importance of self managed learning
There are various benefits of self managed learning. This technique has positive impact
on individual growth and development. Self managed learning help individual in developing
decision making skills. Person can learn from their experience. Self managed technique help
individual to learn and develop communication skills and transferable skills. Individuals feel free
to share their opinions and ideas (Davies, Curtin and Robson, 2017). Benefits of self managed
learning to organisation is that employees will become highly responsible and dedicated towards
their work. This technique will make employees capable of making decision. Crucial and
important decision of organisation are taken by them.
Self managed employee play major role in customers satisfaction. Skilled manager is able
to fulfil all requirements of organisation. They look after demands of customer and try to solve
there quires related to product and services. This will motivate customers to buy their products.
Mangers have good intellectual knowledge of different fields, stakeholders depend upon them to
take all crucial decisions related organisation. Employees those who have developed self
managed learning attitude, they trend to improve their competency because they have established
there personality as leader (. Hill and et.al., 2016). They can motivate employees of organisation
to get involve in self managed learning. This technique helps individual to develop their
personality.
Mangers use various skills and techniques to accomplish goals of organisation. They
motivate employees to complete their target before time and minimise operating cost. This will
increase profitability of organisation. Managers influence employees to improve quality of their
work. Company expect that employees will render quality services with minimum wastage. Self
managed learning help employees to fulfil such expectations. Timely delivery of services
increase satisfaction of customers (McLeod and Julia, 2014). There are several benefits of self
managed learning technique.
3
with employees of organisation. As manager it is very difficult task to deal with different
types of people working in organisation. I will be friendly with employees so that they
feel free to express their feelings. I will learn to effectively communicate with employees.
Communication help in managing different activities related to business. I will
communicate politely with employees and help them to learn new skills.
1.3 evaluation of importance of self managed learning
There are various benefits of self managed learning. This technique has positive impact
on individual growth and development. Self managed learning help individual in developing
decision making skills. Person can learn from their experience. Self managed technique help
individual to learn and develop communication skills and transferable skills. Individuals feel free
to share their opinions and ideas (Davies, Curtin and Robson, 2017). Benefits of self managed
learning to organisation is that employees will become highly responsible and dedicated towards
their work. This technique will make employees capable of making decision. Crucial and
important decision of organisation are taken by them.
Self managed employee play major role in customers satisfaction. Skilled manager is able
to fulfil all requirements of organisation. They look after demands of customer and try to solve
there quires related to product and services. This will motivate customers to buy their products.
Mangers have good intellectual knowledge of different fields, stakeholders depend upon them to
take all crucial decisions related organisation. Employees those who have developed self
managed learning attitude, they trend to improve their competency because they have established
there personality as leader (. Hill and et.al., 2016). They can motivate employees of organisation
to get involve in self managed learning. This technique helps individual to develop their
personality.
Mangers use various skills and techniques to accomplish goals of organisation. They
motivate employees to complete their target before time and minimise operating cost. This will
increase profitability of organisation. Managers influence employees to improve quality of their
work. Company expect that employees will render quality services with minimum wastage. Self
managed learning help employees to fulfil such expectations. Timely delivery of services
increase satisfaction of customers (McLeod and Julia, 2014). There are several benefits of self
managed learning technique.
3
TASK 2
2.1 Evaluation of own current skills and competencies against professional standards and
organisational objectives
It is significant to have knowledge and skill to perform any kind of work. Managers are
required to have enough skills in order to manage various operations related to business. I am
working as an assistant manager at travelogue hotel in Lifford I have developed various skills
that are beneficial for me. I am engaged in recruitment, training and monitoring of employees.
For performing this work I need to have good communication skills so that I can interact with
people. In travelogue hotel I look after need and requirement of my customers.
My main motive is to render quality services. I need to have competencies skills for
setting high standards for my hotel. I take feedback from my customers that help me in self
evaluation. This technique help me in identify my strength and weakness. I lack in
communication and leadership skills, as a manager I need to be more careful in planning of
resources. My seniors gave me feedback that controlling and interacting with people are my
strength. It is important for me to have control on my language as I am very short tempered.
Development of profession understanding will help me in maintaining strong relationship with
my staff members. I need to improve my services according to demand and requirement of
customers. My time management is very poor, I am not able to deliver timely services to my
customers.
2.2 Identifying own development needs and activities that are necessary to meet them
Self evaluation : I will analyse my strength and weakness that will help in building
myself as professional. All individuals have some strength and weakness, it is very important to
identify them. I have good communication and learning skills, this will help in becoming good
manager. I will be able to communicate effectively with employees. This will enhance their
performance. I have very friendly nature, this will encourage employees to share their problems
with me. I will always support them even in difficult situations. My weakness is I am very short
tempered. During problems it is very difficult for me to stay calm and positive. I usually get
stressed during hard times. As a manager I can provide employees with better working
environment. I will look after safety and security of employees. I will organise various seminars
4
2.1 Evaluation of own current skills and competencies against professional standards and
organisational objectives
It is significant to have knowledge and skill to perform any kind of work. Managers are
required to have enough skills in order to manage various operations related to business. I am
working as an assistant manager at travelogue hotel in Lifford I have developed various skills
that are beneficial for me. I am engaged in recruitment, training and monitoring of employees.
For performing this work I need to have good communication skills so that I can interact with
people. In travelogue hotel I look after need and requirement of my customers.
My main motive is to render quality services. I need to have competencies skills for
setting high standards for my hotel. I take feedback from my customers that help me in self
evaluation. This technique help me in identify my strength and weakness. I lack in
communication and leadership skills, as a manager I need to be more careful in planning of
resources. My seniors gave me feedback that controlling and interacting with people are my
strength. It is important for me to have control on my language as I am very short tempered.
Development of profession understanding will help me in maintaining strong relationship with
my staff members. I need to improve my services according to demand and requirement of
customers. My time management is very poor, I am not able to deliver timely services to my
customers.
2.2 Identifying own development needs and activities that are necessary to meet them
Self evaluation : I will analyse my strength and weakness that will help in building
myself as professional. All individuals have some strength and weakness, it is very important to
identify them. I have good communication and learning skills, this will help in becoming good
manager. I will be able to communicate effectively with employees. This will enhance their
performance. I have very friendly nature, this will encourage employees to share their problems
with me. I will always support them even in difficult situations. My weakness is I am very short
tempered. During problems it is very difficult for me to stay calm and positive. I usually get
stressed during hard times. As a manager I can provide employees with better working
environment. I will look after safety and security of employees. I will organise various seminars
4
that will help employees to enhance their skills. I will take responsibility of growth and
development of employees by providing them opportunity to continue further study. I will
continuously learn and develop myself. I will arrange conferences and seminars for employees so
that they can enhance their talents. As a manager I have to identify various threats related to my
organisation. There are chances to recession of money in economic world. I will adopt various
measures to deal with threats.
2.3 Identifying development needs and activities that will satisfy future needs
To fulfil future and present need I need to work on both personal and professional skills. I
need to conduct self evaluation to analyse my strength, weakness, threats and opportunity. These
techniques help me in analysing my skills and competencies. I have identified key areas that I
need to improve. Development of leadership quality will help me meet future requirement. I can
improve this skills by reading auto biography of great leaders. My seniors have great leadership
skills I can seek help from them. This skill help in guiding and motivating employees to achieve
goals and target. I lack in time management skills. To develop this skill I need to plan my
schedule. Effective time management can help in satisfying customer's requirement. Prior
planning and scheduling of business activities can help me in saving time. From few feedbacks
of senior I came to know about my inefficiency in planning. Past activities of organisation can
help me in making good plans. Guideline of superiors and top level management can help in
meeting past and future requirements. Planning plays an important role in development of
individual both personally and professionally. As a manager I need to motivate my employees to
work together as a team. I can interact with staff of travelogue to influence them to form teams
and groups. I can organise meeting and conferences to communicate information to staff
members. Working as a team can fulfil both future and present requirement. I am very bad at
decision making. In order to improve this skill I need to analyse experiences of travelogue. To
make appropriate decision I need to effectively communicate information to various departments
of travelogue.
2.4 Personal and professional development plans according to requirement
To develop my skills and knowledge I need to work in key areas. I will adopt various
plans and strategies in order to develop personal and professional skills. I need to draft a plan
based on feedback from superiors and subordinates. By using various learning and improvement
skills I can develop personal and professional skills.
5
development of employees by providing them opportunity to continue further study. I will
continuously learn and develop myself. I will arrange conferences and seminars for employees so
that they can enhance their talents. As a manager I have to identify various threats related to my
organisation. There are chances to recession of money in economic world. I will adopt various
measures to deal with threats.
2.3 Identifying development needs and activities that will satisfy future needs
To fulfil future and present need I need to work on both personal and professional skills. I
need to conduct self evaluation to analyse my strength, weakness, threats and opportunity. These
techniques help me in analysing my skills and competencies. I have identified key areas that I
need to improve. Development of leadership quality will help me meet future requirement. I can
improve this skills by reading auto biography of great leaders. My seniors have great leadership
skills I can seek help from them. This skill help in guiding and motivating employees to achieve
goals and target. I lack in time management skills. To develop this skill I need to plan my
schedule. Effective time management can help in satisfying customer's requirement. Prior
planning and scheduling of business activities can help me in saving time. From few feedbacks
of senior I came to know about my inefficiency in planning. Past activities of organisation can
help me in making good plans. Guideline of superiors and top level management can help in
meeting past and future requirements. Planning plays an important role in development of
individual both personally and professionally. As a manager I need to motivate my employees to
work together as a team. I can interact with staff of travelogue to influence them to form teams
and groups. I can organise meeting and conferences to communicate information to staff
members. Working as a team can fulfil both future and present requirement. I am very bad at
decision making. In order to improve this skill I need to analyse experiences of travelogue. To
make appropriate decision I need to effectively communicate information to various departments
of travelogue.
2.4 Personal and professional development plans according to requirement
To develop my skills and knowledge I need to work in key areas. I will adopt various
plans and strategies in order to develop personal and professional skills. I need to draft a plan
based on feedback from superiors and subordinates. By using various learning and improvement
skills I can develop personal and professional skills.
5
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Skills Improvement
areas
Action for
development
Timescale Evidences
Communications Lack of control
over languages
Joining language
seminars and
classes, that will
help me in
interaction with
foreign customers
2 months This will help in
developing good
relationship with
employees of
travelogue
Leadership Guiding
employees and
motivating them
to accomplish
goals.
Reading auto
biography of
great leaders and
effectively
listening
instruction of top
level
management.
4 months This will help in
encouraging
employees to
offer support to
organisation.
Professional
knowledge
Insufficient
knowledge of
global policy and
trends
Attending
workshops that
can enhance
knowledge of
individual.
2 months This can help in
training
employees of
travelogue.
Time
management
Lack in
assessment of
work
Prior planning
and scheduling of
task
1 months Events and
business meetings
can be organised
regularly in order
to deliver timely
products and
services to
6
areas
Action for
development
Timescale Evidences
Communications Lack of control
over languages
Joining language
seminars and
classes, that will
help me in
interaction with
foreign customers
2 months This will help in
developing good
relationship with
employees of
travelogue
Leadership Guiding
employees and
motivating them
to accomplish
goals.
Reading auto
biography of
great leaders and
effectively
listening
instruction of top
level
management.
4 months This will help in
encouraging
employees to
offer support to
organisation.
Professional
knowledge
Insufficient
knowledge of
global policy and
trends
Attending
workshops that
can enhance
knowledge of
individual.
2 months This can help in
training
employees of
travelogue.
Time
management
Lack in
assessment of
work
Prior planning
and scheduling of
task
1 months Events and
business meetings
can be organised
regularly in order
to deliver timely
products and
services to
6
employees
Planning Allocating and
monitoring
resources of
organisation
Mangers must
have knowledge
about requirement
of their customers
3 months Effectively
organisation of
business meeting
Decision making Lack in
understanding
power
Analysing and
observing past
decisions
2 months Efficiency in
decision making
can contribute in
business process
of travelogue
Table 1: Personal and Professional development plan
TASK 3
3.1 Discussing process and activities that are required to implement development plans
Implementation of development plan can help in personal and professional development
of individual. In order to implement plan I will take care of various activities that are undertaking
at workplace. Following activities will help in implementing of development plans. Meditation : to maintain peace in working environment it is very important to have
coordination between employees and manager. Meditation help in managing of stress in
the workplace. It helps in maintaining balance between work and development plans.
These plans are drafted to improve individual personally and professional. I will use
meditation to improve mental strength of employees. This will help in increasing of
concentration level, which can help employees perform their work more effectively.
Meditation will help individual to manage personal and professional work together. Mentoring : this process help in implementation of development plans in effective
manner. Mentors provide instructions and guidance to employees in order to perform
work in desired way. HR management will help in implementing of development plans.
They will assure continuous flow of knowledge that are required to meet future
requirement. Mentors provide guideline that will help employees to effectively utilise
7
Planning Allocating and
monitoring
resources of
organisation
Mangers must
have knowledge
about requirement
of their customers
3 months Effectively
organisation of
business meeting
Decision making Lack in
understanding
power
Analysing and
observing past
decisions
2 months Efficiency in
decision making
can contribute in
business process
of travelogue
Table 1: Personal and Professional development plan
TASK 3
3.1 Discussing process and activities that are required to implement development plans
Implementation of development plan can help in personal and professional development
of individual. In order to implement plan I will take care of various activities that are undertaking
at workplace. Following activities will help in implementing of development plans. Meditation : to maintain peace in working environment it is very important to have
coordination between employees and manager. Meditation help in managing of stress in
the workplace. It helps in maintaining balance between work and development plans.
These plans are drafted to improve individual personally and professional. I will use
meditation to improve mental strength of employees. This will help in increasing of
concentration level, which can help employees perform their work more effectively.
Meditation will help individual to manage personal and professional work together. Mentoring : this process help in implementation of development plans in effective
manner. Mentors provide instructions and guidance to employees in order to perform
work in desired way. HR management will help in implementing of development plans.
They will assure continuous flow of knowledge that are required to meet future
requirement. Mentors provide guideline that will help employees to effectively utilise
7
resources. Mentoring help in analysing various skills that are beneficial for growth and
development of individual.
Training : this is effective technique adopted by managers to implement development
plans. Mangers identify key areas that are required to be improved. They suggest
activities that are required to propose plan. Training will help in developing professional
skills like leadership. I will train myself to have control over various languages. This will
help me to increase interaction with employees and client. I will be able to understand
there language and provide them with best services.
3.2 Documents required to develop activities for personal and professional development
To maintain coordination between personal and professional development plans. I would
undergo through following documents. It is necessary to maintain balance between activities.
This will help in achieving benchmark. Development activities are very necessary and it is
performed to achieve higher standards. I need to develop myself in organisational context,
interpersonal and professional context. I need to utilise resources carefully in order to minimise
wastage. This will lead to increase of overall profitability of organisation. As a manager I will
collect feedback from employees and seniors.
These feedbacks will help me in monitoring performance of employees. With help of this
I can monitor performance of employees and anticipate there requirement. Interpersonal needs
can be improved with help of various learning techniques. In order to improve interaction with
staff I need to improve my communication skills. Having friendly relationship with employees
can help me decision making process. It is very important to have effective communication with
employees. I need to develop myself professionally. I will attend seminars and workshops that
will help me in gaining knowledge of global standards of hospitality. I am not able to deliver
timely services to my customers. In order to manage time I need to adopt various techniques and
measures. I need to develop leadership skills that will motivate employees to work as team. Prior
planning will lead to effective utilisation of resource.
Proper distribution of resources can minimise damage and will increase profit of
travelogue. It is very necessary to maintain synchronization between objectives and
development plans. Above activity will help manager to improve their performance and achieve
high standards.
8
development of individual.
Training : this is effective technique adopted by managers to implement development
plans. Mangers identify key areas that are required to be improved. They suggest
activities that are required to propose plan. Training will help in developing professional
skills like leadership. I will train myself to have control over various languages. This will
help me to increase interaction with employees and client. I will be able to understand
there language and provide them with best services.
3.2 Documents required to develop activities for personal and professional development
To maintain coordination between personal and professional development plans. I would
undergo through following documents. It is necessary to maintain balance between activities.
This will help in achieving benchmark. Development activities are very necessary and it is
performed to achieve higher standards. I need to develop myself in organisational context,
interpersonal and professional context. I need to utilise resources carefully in order to minimise
wastage. This will lead to increase of overall profitability of organisation. As a manager I will
collect feedback from employees and seniors.
These feedbacks will help me in monitoring performance of employees. With help of this
I can monitor performance of employees and anticipate there requirement. Interpersonal needs
can be improved with help of various learning techniques. In order to improve interaction with
staff I need to improve my communication skills. Having friendly relationship with employees
can help me decision making process. It is very important to have effective communication with
employees. I need to develop myself professionally. I will attend seminars and workshops that
will help me in gaining knowledge of global standards of hospitality. I am not able to deliver
timely services to my customers. In order to manage time I need to adopt various techniques and
measures. I need to develop leadership skills that will motivate employees to work as team. Prior
planning will lead to effective utilisation of resource.
Proper distribution of resources can minimise damage and will increase profit of
travelogue. It is very necessary to maintain synchronization between objectives and
development plans. Above activity will help manager to improve their performance and achieve
high standards.
8
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3.3 Aim and objectives of development plans
To improve my skills and knowledge I need to undergo various development activities. I
have worked on various skills to improve my performance level. I have improved my
communication skills. I have learned different languages, now I can easily communicate with
foreign clients, I have attended seminars to improve my communication skills. This skill help me
to communicate ideas and information to different level of management. I need to make more
efforts to enhance my planning and decision making skills. More efforts are required to gain
higher position in organisation.
I will collect feedback from superior and subordinate that will help me in improving my
performance. My mentor will provide guideline to implement development plans. From feedback
analysis I have identified that certain skills are not up-to the expected benchmark. To improve
my skills I will make changes in development plans. I will undergo more activities that will help
me in improving my performance. I have received positive feedback from my superiors that I
have improved my delegating skills. I divide work according to skills of employee. This help in
competing work on time with minimum wastage.
Development plans have helped me to improve performance. Top level management are
satisfied and happy with my improvement. These changes have helped me to meet goals of
organisation. I will make efforts to improve my existing development plans. Proper allocation of
resources have increased overall profitability of travelogue. I have implemented various changes
in business process of travelogue. Positive development has attracted attention of top level. They
have appreciated me for my hard work and dedication.
3.4 Updated development plans based on feedback and evaluation
From analysing feedback I have critically evaluated areas where I need to develop.
Feedback can be positive or negative. Positive feedback boost morale of individuals whereas
negative feedback will demotivate employees. There are certain skills that have not improved
according to standard. In order to improve myself I need to make changes in existing
development plans. Changes are made according to advice of mentor. Updated plan are as
follows
Skills lacking Updated action Time scale
Time management Not able to complete
work in prescribed
Proper scheduling of
work and task. This
2 months
9
To improve my skills and knowledge I need to undergo various development activities. I
have worked on various skills to improve my performance level. I have improved my
communication skills. I have learned different languages, now I can easily communicate with
foreign clients, I have attended seminars to improve my communication skills. This skill help me
to communicate ideas and information to different level of management. I need to make more
efforts to enhance my planning and decision making skills. More efforts are required to gain
higher position in organisation.
I will collect feedback from superior and subordinate that will help me in improving my
performance. My mentor will provide guideline to implement development plans. From feedback
analysis I have identified that certain skills are not up-to the expected benchmark. To improve
my skills I will make changes in development plans. I will undergo more activities that will help
me in improving my performance. I have received positive feedback from my superiors that I
have improved my delegating skills. I divide work according to skills of employee. This help in
competing work on time with minimum wastage.
Development plans have helped me to improve performance. Top level management are
satisfied and happy with my improvement. These changes have helped me to meet goals of
organisation. I will make efforts to improve my existing development plans. Proper allocation of
resources have increased overall profitability of travelogue. I have implemented various changes
in business process of travelogue. Positive development has attracted attention of top level. They
have appreciated me for my hard work and dedication.
3.4 Updated development plans based on feedback and evaluation
From analysing feedback I have critically evaluated areas where I need to develop.
Feedback can be positive or negative. Positive feedback boost morale of individuals whereas
negative feedback will demotivate employees. There are certain skills that have not improved
according to standard. In order to improve myself I need to make changes in existing
development plans. Changes are made according to advice of mentor. Updated plan are as
follows
Skills lacking Updated action Time scale
Time management Not able to complete
work in prescribed
Proper scheduling of
work and task. This
2 months
9
time. Delay in
rendering of services
to customers.
will help in
completing work on
time
Team work Coordination and
delegation of work and
authority
Increase flexibility this
will help in developing
relationship with
employees.
3 months
Knowledge of global
standards
Identifying new trends
in hospitality
management.
Online website
provide knowledge
about all global
standards.
1 months
leadership Influencing and
providing guideline to
employees
Carefully listening to
instructions and
guidance of seniors
2 months
10
rendering of services
to customers.
will help in
completing work on
time
Team work Coordination and
delegation of work and
authority
Increase flexibility this
will help in developing
relationship with
employees.
3 months
Knowledge of global
standards
Identifying new trends
in hospitality
management.
Online website
provide knowledge
about all global
standards.
1 months
leadership Influencing and
providing guideline to
employees
Carefully listening to
instructions and
guidance of seniors
2 months
10
TASK 4
4.1 & 4.2
4.3 Effective time management strategies
In this company, management can follow some strategies to manage their time in order to
improve staff’s desires to continue their work and improve customer care at this organisation. I
am working as the assistant manager at The Travelodge Hotel and I apply all such approaches
which reduce labour turnover and help to my staff member in order to achieve desire work as
well as it also work to improve customer care. In this context, these time management strategies
are as follows :
Set priorities – For working timely, firstly I set my work according to my priority task
and then I make a list of all tasks to be accomplishes in my daily routine work. It
11
4.1 & 4.2
4.3 Effective time management strategies
In this company, management can follow some strategies to manage their time in order to
improve staff’s desires to continue their work and improve customer care at this organisation. I
am working as the assistant manager at The Travelodge Hotel and I apply all such approaches
which reduce labour turnover and help to my staff member in order to achieve desire work as
well as it also work to improve customer care. In this context, these time management strategies
are as follows :
Set priorities – For working timely, firstly I set my work according to my priority task
and then I make a list of all tasks to be accomplishes in my daily routine work. It
11
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provides me that what are the important works so that it will complete prior and further I
complete balance work. It will help for my staff member.
Focus on high value activities – This strategy refers that high rated task will be
accomplishes first and it deals to the customer's requirements directly. I apply this
technique for define most important work that helpful for fulfil the need of customers and
satisfy them.
Plan and work ahead – As I working as assistant manager in this organisation, I make a
systematic plan to do work and follow it on my routine schedule. In the productive time, I
spent on thinking ahead and planning all my activities with compile all works. It will help
for my team in order to achieve desired targets.
Eliminate distractions elements – It refers as to start paying attention to the distraction
elements which can disturb me and my team work. I must work smartly with all my staff
members and eliminate all those disturbing factor that can influence my decision and
effect my team member's works. So for this reason this technique is too much useful for
solving customer's related issue and improve clients care.
CONCLUSION
This report covers approaches of self learning and its benefits to assistant manager in
Travelogue Hotel. It focused on various skills and competencies against professional standards
and it concludes various skills that may require to improvement. Further, it described all
developmental activities and opportunities require for identify future needs. In this report, there
is a plan for personal and professional development that demonstrate various activities required
to implement in the organisation. Lastly it covered solutions available for work based problems
and variety of styles that can apply at each level of organisation. It also covered some effective
time management strategies.
12
complete balance work. It will help for my staff member.
Focus on high value activities – This strategy refers that high rated task will be
accomplishes first and it deals to the customer's requirements directly. I apply this
technique for define most important work that helpful for fulfil the need of customers and
satisfy them.
Plan and work ahead – As I working as assistant manager in this organisation, I make a
systematic plan to do work and follow it on my routine schedule. In the productive time, I
spent on thinking ahead and planning all my activities with compile all works. It will help
for my team in order to achieve desired targets.
Eliminate distractions elements – It refers as to start paying attention to the distraction
elements which can disturb me and my team work. I must work smartly with all my staff
members and eliminate all those disturbing factor that can influence my decision and
effect my team member's works. So for this reason this technique is too much useful for
solving customer's related issue and improve clients care.
CONCLUSION
This report covers approaches of self learning and its benefits to assistant manager in
Travelogue Hotel. It focused on various skills and competencies against professional standards
and it concludes various skills that may require to improvement. Further, it described all
developmental activities and opportunities require for identify future needs. In this report, there
is a plan for personal and professional development that demonstrate various activities required
to implement in the organisation. Lastly it covered solutions available for work based problems
and variety of styles that can apply at each level of organisation. It also covered some effective
time management strategies.
12
REFERENCES
Books and Journals
Busse, H., Aboneh, E.A. and Tefera, G., 2014. Learning from developing countries in
strengthening health systems: an evaluation of personal and professional impact among
global health volunteers at Addis Ababa University’s Tikur Anbessa Specialized Hospital
(Ethiopia). Globalization and health, 10(1), p.64.
Casanave, C. P. and Schecter, S. R., 2012. On Becoming A Language Educator: Personal Essays
on Professional Development. Routledge.
Davies, K., Curtin, M. and Robson, K., 2017. Impact of an international workplace learning
placement on personal and professional development. Australian occupational therapy
journal, 64(2), pp.121-128.
Hildebrand, J., 2018. Bridging the gap: A training module in personal and professional
development. Routledge.
Hill and et.al., 2016. Using the repertory grid technique to examine trainee clinical
psychologists' construal of their personal and professional development. Clinical
psychology & psychotherapy, 23(5), pp.425-437.
McLeod, J. and Julia, M.J.M., 2014. Personal and professional development for counsellors,
psychotherapists and mental health practitioners. McGraw-Hill Education (UK).
Stenfors-Hayes, T. and et.al., 2010. Being a mentor for undergraduate medical students enhances
personal and professional development. Medical teacher. 32(2). pp. 148-153.
Throop, R. K. and Castellucci, M., 2010. Reaching Your Potential: Personal and Professional
Development. Cengage Learning.
13
Books and Journals
Busse, H., Aboneh, E.A. and Tefera, G., 2014. Learning from developing countries in
strengthening health systems: an evaluation of personal and professional impact among
global health volunteers at Addis Ababa University’s Tikur Anbessa Specialized Hospital
(Ethiopia). Globalization and health, 10(1), p.64.
Casanave, C. P. and Schecter, S. R., 2012. On Becoming A Language Educator: Personal Essays
on Professional Development. Routledge.
Davies, K., Curtin, M. and Robson, K., 2017. Impact of an international workplace learning
placement on personal and professional development. Australian occupational therapy
journal, 64(2), pp.121-128.
Hildebrand, J., 2018. Bridging the gap: A training module in personal and professional
development. Routledge.
Hill and et.al., 2016. Using the repertory grid technique to examine trainee clinical
psychologists' construal of their personal and professional development. Clinical
psychology & psychotherapy, 23(5), pp.425-437.
McLeod, J. and Julia, M.J.M., 2014. Personal and professional development for counsellors,
psychotherapists and mental health practitioners. McGraw-Hill Education (UK).
Stenfors-Hayes, T. and et.al., 2010. Being a mentor for undergraduate medical students enhances
personal and professional development. Medical teacher. 32(2). pp. 148-153.
Throop, R. K. and Castellucci, M., 2010. Reaching Your Potential: Personal and Professional
Development. Cengage Learning.
13
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