Personal and Professional development PPD : Assignment

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK A...........................................................................................................................................1
TASK 1 ........................................................................................................................................1
1. Skills audit in the context of my personal roles and responsibilities and performance
objectives within the organisation..........................................................................................1
TASK 2............................................................................................................................................3
1. Identification of some interpersonal keys and transferable skills and various tools and
techniques to increase these skills..........................................................................................3
2. Personal SWOT analysis to identify my strengths, weaknesses and learning and
development opportunities.....................................................................................................6
3. Appropriate proforma, carry out individual appraisal within the organisation..................8
TASK 3 ..........................................................................................................................................9
1. Personal and professional development plan with clear aims and objectives, areas for
development which is based on the personal organisation objectives...................................9
TASK B.........................................................................................................................................10
1. Reflection on my personal and professional development plan and activities which is
carried out in my Task 1. Here, is the evaluation of my own learning in the form of
maximising my personal and professional skills..................................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Personal and professional development is a continuous activity for change the knowledge
and practice as thoughts alteration quickly within the organisation, so that there are always a new
things to be learnt from everything which are necessary for an organisation. It is a development
programme through which people or an individual can generate their goals and objectives and lot
of training programmes skills in a effective manner. PPD is a very necessary tool for everyone
which provides different functions like computer based learning, workshop and on the job
training that all are helpful in order to improve an individual quality. According to this skill
people can achieve their targeted goals easily and they also can share their ideas with each other.
Therefore, it is important technique or tool which is the part of candidates or people life that
helps the employees in order to maximise their learning skills with good knowledge. In this
present report 'Harrods of London' has been selected as an organisation which is the famous
retail store across the world. This was formed in 1849 by Charles Henry Harrod and their
headquarters in Kensington, London. Along with this, report will covered various topics like
personal and professional development with identification of various and tools and techniques of
interpersonal and transferable skills and so on (Trede, Macklin and Bridges, 2012).
TASK A
TASK 1
1. Skills audit in the context of my personal roles and responsibilities and performance objectives
within the organisation.
Personal and professional skills are mainly designed through the managers of the
company to increase the staff members in a attractive manner. There are various roles and
responsibilities which is based on the performance of employees within the organisation in order
to achieve goals and objectives, so that plays an important role in the company (Schoeman and
Mabunda, 2012). Therefore, in this personal and professional skill managers has to make
different planning and process to their employees so that they can easily achieve organisation
target in an appropriate manner. According to this I have audited my leadership skills using
theoretical models and refereed to particular situations and experiences. In developing of my
management skills, I am regularly doing further ways of changing the effectiveness of
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interactions which is rewarding for me. Along with this I was able to my task effectively before
the given period of time which was very helpful for me in order to making my future.
Apart from this I was completely able my roles and responsibilities efficiently with lot of
energy in the organisation. Along with this I have bothered about the policies of the company
and I have also attended many work shops and different event. I have focused on the different
guidelines which helped me a lot in order to improve my knowledge and skills in a effective
manner (Pallisera, 2013). I was responsible for allotting work to my juniors in order to increase
their learning skills, so that they easily help with other people within the organisation.
Furthermore, as an employee of this organisation I was able to provide and maintain a safe
working environment it was my duty. My duties was includes in protecting both physical hazards
like slippery floors, unguarded machinery and heavy loads on the workers and psychosocial
workplace hazards such as bullying, violence and aggression. Therefore, I was able to fulfil my
roles and responsibilities in order to provide correct information about hazards, training that
includes in induction and consult with safety regarding issues and so on to my colleagues.
In the context of this Harrod organisation, I played various important roles and
responsibilities in order to increased my working skills with lot of knowledge or experience of
work. It was very great opportunity for me that I was selected as an employees in this
organisation and able to provide better information for my team members and colleagues.
Performance objectives: In this scenario, I was able to performed my skills in a
effective way. According to performance in the organisation I have prepared a plan and organize
my work with achieving predetermined results or outcomes. Through the completed
performance goals I have able to lot of things in a better way like:
 I have created my job knowledge and skills that was very helpful in my work.
 I always supported the company's goals, vision, mission and strategies in a effective
manner.
 I collaborated with my colleagues as well as team members with mutual understanding.
 I have implemented successful reports and projects and take initiatives also.
So that for better performance in the organisation SMART model helped me a lot in order to
increase my skills and knowledge in each function or activity of the company which was helpful
in represent my goals within the company (Olsen, 2015).
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S- Specific goal provided me enough detail that can be easily understood by me and my
team members.
M- Measurable offered me lot of knowledge related with goals that how can I achieve my
target in the organisation.
A- Attainable provided me information about the availability resources in the
organisation.
R- Relevant according to this I was able to know about mission, goals, strategies and
principles of an organisation.
T- Time bound as per this I was collected information about time limit in order to
accomplish my goals.
Therefore, it was very helpful model for each and every individual with in the organisation in
order to accomplish goals and objectives with lot of knowledge in an appropriate manner.
TASK 2
1. Identification of some interpersonal keys and transferable skills and various tools and
techniques to increase these skills.
Interpersonal skills- These are very important part of every business organisation in order
to increase performance level of employees. Mainly these skills are involved in communication
that is helpful for employees in their job interview and interaction with different types of people
within the organisation. There are some keys of interpersonal skills, given below:
Empathy: In the simple words, it is the knowingness of the feelings and emotions of
other individual. It is a key elements of emotional intelligence that shows the behaviour self and
others. There are some elements of Empathy, which are given below:
Understanding others- In this all individual have to understood all people or employees
within the organisation. According to this, people have listening skills by this they can
understand with each other easily or can make plan for achieving the targeted goals or objectives
in an efficient manner (Moon, 2013). Communication skill also important for empathy which
helps in way of communication in order to follow company's rules by communicating several
candidates in the organisation.
Developing others- It refers to the needs and requirements of the organisation ans it is
helping them in order to increase potentiality of the employees skills in an perfect way.
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Therefore, it is very necessary for an organisation to give rewards and benefits to its employees
on their good work which will motivate them and also will increase their working level with
good positivity. Company should also provide mentoring and coaching to help others in order to
develop their potential in a good way. Company also responsible for providing training and
development program for employees so they can get highly motivated in a effective manner
(Leggo, 2013).
Service orientation- It has a purpose of having a good service orientation on work place
which means company focuses on customer needs and wants in improve their satisfaction or
loyalty in a effective manner. Therefore its a attractive approach fore customers in order to
comes in first priority of an organisation and it is helpful resource for them. On the other side in
this customers take many benefits from companies and organisations are responsible to
accomplish the customers needs and wants as well as employees in an appropriate way.
Leveraging diversity- It means company managers or leaders are being able to make or
develop opportunities by several type of people. So that it is easy for people to build relationship
with company in an appropriate manner in order to manage understanding and managing
functions of an organisation. It is also effective for group of people in order to make effective
team for attractive work.
Political awareness- It means responding to the group of members and create
relationships between employee or employer in a effective manner. It can help people to lead the
organisational relationships effectively and allowing them in order to gain specific goals and
target in an effective manner. Therefore, it is important for so many people in the form of
awareness about political factors with the effective manner (Kroll and Dussias, 2017).
Communication: Interpersonal communication is the activity through which an
individual can exchange their information, feelings and meaning by verbal or non verbal
message which is face to face communication. It mainly focuses on the facial expression,
gestures, body language and tone of voice. It is very important in order to develop good
communication which can helps all the aspects of everyone's life and their profession life as well.
It is also needed when a person or candidate applying for job and want promotion from current
employer so that it is needed to demonstrate good skills of communication. Along with this, in
personal life it is also important because it can improve the personal relationship through helping
the understanding of others in a positive manner.
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Listening skills: It is the ability to receive accurate message in the process of
communication In this process messages can be easily understood without any issues or tone
problems. There are the main purpose of this skills is that to specify concentrate on the messages
which is being communicated and also avoid distractions. It also focus on achieving accurate
understanding through the expertise point of view and their ideas. It is also observe the verbal
and bob verbal signals in order to enhance the understanding power of people. Listening skills
always increase the motivation towards their speaker to communicate with other people easily,
openly, honestly and faithfully. It also make the selflessness approach which always gives first
priorities to the speaker. Therefore, these are the important purpose of this skills which helps in
encouraging the people in a good manner (Körkkö, Kyrö-Ämmälä and Turunen, 2016).
Work ethic: Having a strong work ethic for the employment, it influenced organisation
in a effective manner. Through this, organisation can increase the pay of their employee if they
have very good strong ethics and they can wind up their work in a given period of time.
Transferable skills- In this skills, aptitude and knowledge adopted by the personal
experiences like jobs, classes, interest, hobbies and so on. These are the skills in which data can
transfer by one to another organisation. There are some transferable skills, which are given
below:
Leadership skills: Leaders are the very important part of every organization, effective
leaders have responsibility in order to encourage their employees in an effective way. Therefore
they can share their thoughts with team members in the correct way. That's why leaders are very
crucial part of every business firm who can lead their team members and employees in regards
with the company's norms and policy in a effective manner.
Time management skills: This is the effective transferable time management and
personal organisational skills. In this high authorities of company manages their time according
to the various time techniques that can improve the ability to function effectively. Therefore it is
also important for employees in order to complete the task before time and it is also encourage
the employees in making the good option for increase the speed of their work with lot of energy
(Kelly and Cherkowski, 2015).
Problem solving skills: These are those skills that make the the good process of
employees by the training and employment. These type of transferable skills are very important
for employees which can apply them in the form of education, vocational training and roles
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within the organisation. Therefore, problem solving skills are very much important for all the
employees within the organisation that develop easy solution for any reason with positive vibes.
Team work: It is very helpful transferable approach in which employees want to work in
the form of team in order to increase their ability that will also effect the other people within the
company in a positive way. Therefore, effective team work can influenced lot of people in the
organisation and also create good environment in the business organisation with lot of
effectiveness (Kanarek and Lehman, 2013).
Tools and techniques to enhance these skills
There are different types of tools and techniques which helps the employees in order to
increase their working ability. In context of interpersonal skill employees have to focus on their
communication, empathy, reliability, listening skills and so on. Through these techniques of
interpersonal skills employees can maximise their efficiency of work by good communication
they can communicate with each other without any problems within the organisation. Whereas
by good listening skills they can increase their this skills in order to get accurate information
with full of concentration so that they can increase their work efficiency and knowledge by these
tools and techniques in a effective manner. On the other hand in regards with the transferable
skills, employees can maximise their working skills with effective techniques and tools like
leadership, time management skills and problem solving skills.
2. Personal SWOT analysis to identify my strengths, weaknesses and learning and development
opportunities.
SWOT is very important for every individual by this candidate or an employee can
identify their opportunities, strength, weakness and threat this helps the people for maximisation
of working ability in a effective manner (Herman, 2013).
Strength Weakness
 According to my strength I am good in
decision making and communication
skills, which is helpful for my team
members in an organisation.
 According to my weakness I am not
right all the time and not able to focus
on small things.
 I m good in developing or creating new  Some times, I am not able to make long
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ides for an organisation in order to
increase their profitability in a effective
manner.
term planning for an organisation.
 I am also excellent in making effective
plan for an organisation in order to
make organisation innovative and
attractive (Gordon and Campbell,
2013).
 It is difficult to fight with competitors
in order to launch new product in the
market.
Opportunities Threats
 In this organisation there is a lot of
opportunity in order to develop our
knowledge skills at higher level
because there are lot of mentors and
team leaders or members who helped
me every time.
 In the organisation, very much higher
level of competition.
 In this, situation I have to face lot of
competition which is not good for an
organisation.
 In the skill of opportunity I can develop
my self with lot of learning processes
like communication, planning,
leadership, time management and lot of
things that help me in order to
maximise my ability to work and also
can increase the confidence within the
organisation.
 Some times, through the work load
level of stress can be create.
 Some times there are various changes
in different products and services or
technology in the company.
 It is the biggest threat for an
organization that their competitor can
make same products with low pricing
strategy.
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3. Appropriate proforma, carry out individual appraisal within the organisation.
For an individual it is very important, to make good proforma in a effective manner that
can affect the interviewer in an appropriate way in order to get good job with lot of efficiency. It
is necessary for an individual to create good interaction between reviewer so that they can read
their proforma carefully (Forte and Flores, 2014).
Proforma for employee performance
Employee Information
Employee Name: Riana
Department: Human Resource
Reviewer: Mr. Devesh
Date: 30 April
Period of Review: 6 month
Reviewers Title: Global business environment
Performance evaluation Excellent Good Fair Poor Comments
Job knowledge  Good job knowledge
regarding the working skills.
Productivity  It is good for an organisation.
Work quality  It is perfect.
Technical skills  Knowledge of technical skills
is good.
Work consistency  This is also good.
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TASK 3
1. Personal and professional development plan with clear aims and objectives, areas for
development which is based on the personal organisation objectives.
As per the personal and professional development plan it is very necessary for me in
order to improve my more skills in an effective manner, so that I can improve my
communication skills, personal solving skills which can help me in order to achieve specific
goals and objectives also it will increase my productivity for the best outcomes (Coventry,
Maslin‐Prothero and Smith, 2015).
In order to improve my weaknesses I have used personal and professional development
plan, which is given below:
Personal and professional development plan:
Development of
aims and
objectives
Required
resources and
activities
Areas for
development
Time scale Actual date of
achieving my
objectives
To gain
confidence in
talking to larger
groups of
individual about
my own work.
Practice is
required resource
for this
development plan.
Assign brief by
experts that can
increase my
speaking skills.
1 April 2018 to
15 April 2018.
16/04/18
I need to learn
more about the
function and
systems of an
organisation.
Experiments are
must necessary
resource for the
development.
I need to
develop taster
sessions are in
an effective
way.
20 April to 29
April 20018.
30/04/18
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Technical training Required some
equipments for
further training.
Explanation
about technical
are that I need
to develop.
1 may 2018 to 15
may 2018.
16/05/18
Communication
skills
Resources which
is required for this
aim that is public
speaking,
coaching, debate
competition and
so on.
According to
this I need to
generate my
confidence
level.
17 may 2018 to
25 may 2018.
26/05/18
I need to develop
problem solving
as well.
In this group
discussion, some
better advice from
experts all are
needed for
continue
development.
In this, I need
to create new
plan or
innovative
ideas.
27 may 2018 to 5
June 2018.
07/05/18
As per the above evaluation it has been analysed that, I need to improve my all skills in
order to achieve specified and particular objective for an organisation in an effective manner
with lot of work efficiency.
TASK B
1. Reflection on my personal and professional development plan and activities which is carried
out in my Task 1. Here, is the evaluation of my own learning in the form of maximising
my personal and professional skills.
As per the above consideration I have been analysed that, I was good in my leadership
skills by used theoretical models and referred to particular situations and experiences in a
effective manner. On the other hand I have developed my management skills which was very
helpful for me in order to make my own learning in the term of evaluating my own skills with
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effective manner. According to task 1 I have been learned so many thing like how to
communicate with each other, how to the empathy in front of other, how to solve the problems
and any issues in the easiest way and so on. Therefore, it is necessary for everyone should know
about the all function and activities of an organisation (Chipchase, Johnston and Long, 2012).
In regards with the completion of my development plan, I was very good in making
decision process for organisation in a effective manner. I did very well every work in order to
complete my development plan. For this I have used various approaches like management skills
or leadership skills both are very important term in every business firm. In which, management
skills improved my knowledge towards the organisation in order to make efficient skills which is
good for the company band that is very helpful for my development. According to my
management skills I have learned lot of concept of planning and communication and problem
solving these all are important for the interaction with other people in a effective way. Whereas,
the leadership skills was also very helpful because by few skills like communication, motivation,
delegation, creativity, feedback and responsibility. By all these skills I was able to speak with my
team members effectively. I was also motivated for few things which was good for me in to
make decision making process in an appropriate way. Therefore, I did all these things which was
very effective and also essential for taking good decision. So that I was able to developed my
personal and professional skills in an effective manner (Bukor, 2015).
From the above consideration, it has been analysed that in present world, every company
have do&die concept. That's why every company or firm make different strategy everyday, so
that this cause increase the some conflicts in between employees or employers. By this scenario
I have also faced lot of problems like different coaching for learning concept of communication
method, need lot of practices for future development, lack of resources, critical thinking of
people, technology changes everyday, lack of confidence, handling lot of pressure and so on, so
that these problems increased the stress level and also reduced working level efficiency in a
negative manner. According to this every company has to reduce these problems so that
employee or I can feel comfortable in an organisation. Personal development takes place over the
course's of a person's whole life. For this improvement company should follow some instructions
like various programmes, various tools and techniques, programs and assessment system of
human development at the personal individual level within the organisation. If company will
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follow these methods then I don't need to face any problems and I am also able to complete my
work in an effective manner (Brody and Hadar, 2015).
From this above explanation, further improvement is very required because, Personal
development is a life long process, it is the very famous way for every individual to measure
their qualities and skills or determine their aims and objectives in life with set target or goals in
order to increase the potentiality with the effectiveness. On the other hand professional and
personal growth is all about achieving new skills of experience because development is based on
our current role in the organisation. There are some examples of professional development
opportunities like managing huge budgets on the large projects, attending professional training or
achieving incredible knowledge and increasing candidate profile by public speaking in order to
leading the sales presentation in an effective manner (Beach, 2012). In context of further
improvement learning concept is very important tool which helps the people in order to learn
problem solving and communication in a effective manner. For continue improvements in
personal and professional development plan I need to focus on some different things, which are
given below:
Growth plan: As I am working with an organisation then I have to prepare a growth plan
for the organisation than company will decide where they want to grow in a market area.
Therefore it can be a learning process for me in order to know the learning of how to hire a
candidate company and how to provide different role and objectives for several candidates in the
organisation. Therefore, it is necessary for continue improvement.
Learning goals: These are also very helpful in order to encourage themselves to having
the goals and objectives in a specific manner. This process always concentrate on the individual
and group of people as well. According to this I can learn so many different ideas and thoughts
for making good aims and objectives which helps and encourages me in making the development
of the company in a effective way.
Innovative learning experience: This strategy is more important for personal and
professional development opportunities for future because these are innovative or graceful. In
this lot of thoughts provided by the company's manager and leaders which all are helpful in order
to increase my experience of learning in a good manner. It also may includes in destination
learning, the use of cutting edge technology and interactive exercises and so on.
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Development opportunities: These are the helpful approach in order to understand
competencies and behaviours with the goal of an organisation. In this managers have clear goals
and important mission of the candidates in an appropriate manner.
So that these all are helpful for me in order to improve my personal development in an
effective way. I can also learn so many things in order to make good process of decision in the
perfect way of an organisation (Avery and Reeve, 2013).
CONCLUSION
As per the above representative report it has been identified that, personal and
professional development is very important aspect for every human's life in an appropriate way.
It ia s very effective tool which helps the people in order to reflect and record their learning and
achievements in a proper way. It is also good for making the effective or efficient plan for
personal and professional development. This process of PPD reflects on the long term of learning
habits which always focused on the person's future development in a good manner. Therefore, it
is very important in enabling the investigation of development improvements that are very
necessary for achieving the targeted goals or objectives. Accordingly planning was very
important tool that provided lot of various offers in regards with the individual. Along with this
skill audit in context of personal individual have been specified with the identification of some
interpersonal keys. Personal SWOT analysis have been also identified opportunities with the
appropriate proforma of an individual. Personal and professional plan have been also mentioned
with clear aims and objectives in a effective manner. Appropriate perform with individual
appraisal has been also covered.
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REFERENCES
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Zepeda, S.J., 2013. Professional development: What works. Routledge.
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