This document discusses the importance of personal and professional development and provides strategies for time management and effective communication in Travelodge Hotel. It also addresses the issue of high labor turnover and suggests ways to overcome it.
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PERSONAL AND PROFESSIONAL DEVELOPMENT PLAN Personal and Professional Development is a way by which an individual sets some goals, strategies and plans so that they may improve its skills from the learning and training. The outcomes of learning and training are also set up while making goals and plans IntroductionCommunicate in numerous styles In Travelodge Hotel, high labor turnover is main and biggest issue which highly impact on business performance directly. In these hotel, there are different number of workers are employ but in which some are not happy with salary and many other benefits. Main reason behind high labor turnover in hotel is excessive workloads,lowstaffmorale,lowjobsatisfaction,stress,lowemployee motivation, mental health issues, unhealthy competition, unrealistic targets and ineffectivecommunication.Allthesearemainproblemwhichimpacton profitability as well as market image of hotel. Apart from this, workers leave this hotel which negatively impact on hotel reputation and goodwill in customer's mind and at market. Along with this, main motive of Travelodge Hotel is to provide high level of care to customers, for this they need knowledgeable and skilled employee who are treat customers in more effective manner. In order to solving such type of issue, there are different ways suggested to the Hotel which are determined as under: Use motivation techniques:In order to increase employee motivation, hotel should use different types of motivational techniques including financial incentives,jobrotation,jobenlargement,jobenrichment,involvementof employees,delegationofauthority,qualityofworklife,managementby objectives and many other. All these are identifying as an effective and essential motivation techniques which help an organization to retain workers for long time by giving it. Develop effective communication:It is also identifying as a most essential way through which hotel can easily reduce high labor turnover issue. For this, hotel manager should communicate entire detain about the business functions and activities to the staff member in accurate manner. As it helps workers to complete each activity allotted by manager in given time period and without any load. Thus, it is also effective for the organization to overcome labor turnover issue and retain them for long term period of time. It is also essential forTravelodge Hotel by enhancing market share and profitability. Provide appropriate training:This is another important way which help an organization to improve job satisfaction level among employees. For this, hotel manager should conduct training program to those employees who have lack of knowledge about technology and many other field. After training, employees Solutions to work based Communication is introduce as a two-way process of reaching mutual realize, in which employees not only exchange news, feelings, ideas and information but also develop and share meaning. There are different number of ways in which Communication is introduce as a two-way process of reaching mutual realize, in which employees not only exchange news, feelings, ideas and information but also develop and share meaning. There are different number of ways in which Travelodge manager and employees are communicate all information systematically. Some ways are determined as under: Verbal: It is consider as an effective method of communication which is used by the hotel in order to deliver thoughts and ideas orally. In this, hotel manager emphasis on individual's opinion for formulating policies. This type of style is used in different level of organization such as middle and lower level. Non-verbal communication: It is identify as an another mode of communication which is effective for the business manager to provide information through eye contact, body language etc. It can also consider descriptive and written communication and with the help of this, Travelodge and its manager can follow ICT. It is another effective communication system in which hotel administrator use combination of telecommunication in order to access transmit and store data. In this top level management communicate entire information related to the business to the middle and lower level management. There are different styles of communication which is followed in Travelodge. Some are determined as under: Controller style: It introduce as a direct way of communication where demand of hotel manager is high and they put their opinion in straightforward. Supporter style: This is consider as most essential mode of communication which showinterpersonalcommunicationskillofhotelmanager.Thisassistinexpressing individual's opinion and views for making effective decision in Travelodge. Analyzer style: It is another type of style which is mainly based on smart and organised mode of communication. For this, business leader and manager involved in acquiring proper knowledgeand also evaluating entire necessary information related to the hotel.This supports in ensuring long term success and development of hotel. Promoter style: This style is used when Travelodge decide to develop a social and friendly atmospheres for workers. Thus, it will help an organization to retain workers for long term duration or reduce high labor turnover. Therefore,allthesestyleandtypeofcommunicationareessentialforthe Travelodge hotel to control and overcome high employee turnover and achieve better results within predetermined time period. Time management introduce as an effective process of exercising and planning conscious control of time spent on particular activities, particularly to enhance efficiency, productivity and effectiveness. Therefore, time management is more important part of every one life to complete each and every activity in given period of time. For this, manager of Travelodge hotel undertakes different number of strategies that support in accomplishment of goals and objectives within predeterminedtime.Therearesomemostessentialstrategieswhichare determined as under: Prioritizing workloads:It introduce as an essential strategy which is followed by hotel in order to assign tasks or activities to the employees as per their knowledge and experience. This strategy assist an employees to complete all work in given time period and systematic manner. Setting work objectives:It is refer as an another and effective time- management strategies which will support hotel manager to set work objectives foreachandeveryemployees.Thus,itismoreimportantandassistin ascertaining variation between desirable and real performance. Therefore, with the help of this strategy hotel manager can easily measure or evaluate employee's performance. Using time effectively:It is also introduce effective time management strategy which is used by hotel manager in order to complete task within given period of time. It is a role of hotel manager to allot task and activities to employees and also give time of completion of all task. Thus, it is also essential for the company to reduce high turnover of employees. Making and keeping appointments:This is another type of strategy which support hotel managers in keeping an accurate record of routine activities. Therefore, it will also help hotel managers in checking whether workers are performing allotted activities within period of time. Reliable estimates of task time:In order to estimate reliable time of business activities and tasks, Gantt Chart is consider one of the most important time management strategy. As it help in analyzing opening and ending time of business activities and specific task within an organization. Controller style From the above mention report, it can be concluded that personal and professional development is important part for growth of each people. There are different number of time management stratergy and communication styles used by the company in order to maitain high turnover of employeess in systematic manner. Conclusion