Report on Pitching and Negotiation Skills : Marks and Spencer

Pitching
And
negotiation skills

Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P.1 Negotiation, why it occurs and key stakeholder during negotiation process........................3
P.2 Evaluate key step and information regarding negotiation....................................................4
M.1 Negotiation process.............................................................................................................5
D.1 Solution................................................................................................................................5
LO 2.................................................................................................................................................6
P.3 RFP process and types of documentation required...............................................................6
P.4 Contractual process and documentation is managed and monitor........................................7
M.2 Process in organisation context ..........................................................................................8
D.2 Recommendation .................................................................................................................8
LO 3.................................................................................................................................................8
P.5 Develop appropriate pitch and applying key principles.......................................................8
M.3 Pitch process .......................................................................................................................9
D.3 Achieve sustainable completive edge..................................................................................9
LO 4.................................................................................................................................................9
P.6 Potential outcome of pitch....................................................................................................9
P.7 Organisational full-fill there obligation and potential issue...............................................10
M.4 Recommendation...............................................................................................................11
D.4 Evaluated ...........................................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCE.................................................................................................................................13
.......................................................................................................................................................14

INTRODUCTION
Negotiation skills are the most important part and help to improve the internal working
environment. On the other hand pitching is helping to get attention for clients. This report is
based on the MARKS AND SPENCER organisation. This administration is basically located in
United Kingdom and provide different kinds of service in the retail sector. In this context focus
on some process and approach to improve then working quality. This study is focused on the
pitch and post pitch is used in the work place. Negotiation skill has helped to improve decision
making and problem solving skills.
LO 1
P.1 Negotiation, why it occurs and key stakeholder during negotiation process
It discourses negotiation is action and process of transferring legal ownership document.
Negotiation is a formal decision between two people which have different aims and intention in
the case of business and politics, which they try to reach there agreement. It is described any
communication between individual that is interned to reach compromise or agreement to the
satisfaction of both parties.
Negotiation tactics are the detailed methods employed by negotiators to gain an
advantage (Belinsky, and Gogan, 2016). Negotiation Tactics are often deceptive and
manipulative and are used to fulfil one party's goals and objectives – often to the detriment of
others. To manage conflict, labour relation courses and management course is most important to
internal management department and make some changes, increase growth rate.
In this context is to be focus to improve some skills and use some strategies to improve the
negotiation process are as follows :-
 Build rapport :- Although it’s not always feasible to engage in small talk at the start of a
negotiation, doing so can bring real benefits, research shows. You and your counterpart
may be more collaborative and likely to reach agreement if you spend even just a few
minutes trying to get to know each other.
 Listen actively :- Once you start discussing substance, resist the common urge to think
about what you’re going to say next while your counterpart is talking. Instead, listen
carefully to her arguments, then paraphrase what you believe she said to check your
understanding.

It is to be focus on internal working environment in organisation and improve with two or
more parties between agreement (Belinsky, and Gogan, 2016). In this context negotiation is to be
occur in the business situation, but people are negotiates in every situation in outside the work
place in organisation. It is hap when there is one achievable result is to be happen from the state
of affairs in which two or more parties is interest, but they have not determined what is outcome
will be. It is help to amend the result the court-ordered message and outcome in market.
Dialogue is to be occur arrangement including business and no profit organisations. In the same
case business negotiation is to be focus on many factors are as follows :-
 It inculcated producing deal with suppliers and partner or customer in market.
 Inter departmental and team discuses to determine, aim, business and process or
resources.
 It is to be focus on management and trade union. For example :- rate of pay.
 In this context recruitment of new candidate of employees to the business. With the help
of interview process.
All such factor is help to business negotiation process and help to improve internal and external
working environment (Nic Giolla Easpaig, and Humphrey, 2017). In this way human resources'
management is focus on negotiation process are as follows :-
 Plaining for negotiation :- In this context of use planning is the most important part in
the organisation. To set a proper planning for each and every activity and objective is
clear in your mind. In the same case is to be focused on the what you will negotiate or
particular outcome fail and determine of the need and party need to improve performance
levels in the market. In this way planing is most important and help to increase the
market share in the organisation. At the time of planing focus on each stakeholder in
market. With the help of proper research work is most important to help to increase in
market share (Canick and et.al,2015 )
 Engaging with other parities during in negotiation :- Moreover, is to be focus on
purpose in negotiation is to be focus on make you first offer. Then other party will make
proposal you should rarely accept their first offer (Schroeter, and Higgins, , 2016).
Grounds propose that group who take the first message are less contented and sorrow
their hastiness. In this way focus on objective in organisation and make some
improvement or discuss concepts and ideas in working environment.