Impact of Poor Leadership on Performance of Employees and Organisation within UK Retail Industry

This research paper focuses on the impact of poor leadership on the performance of employees and organization within the UK retail industry, with a case study of Morrisons. It includes a literature review, research methodology, research design, data collection and analysis, and conclusion.

Research Methodologies

Table of Contents
RESEARCH TOPIC: “Impact of poor leadership on performance of employees and organisation
within UK retail industry”...............................................................................................................1
ABSTRACT.....................................................................................................................................1
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................2
Research Aim.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
Literature review..............................................................................................................................2
To understand the conceptual framework of leadership within the UK retail industry.........2
To identify the impact of poor leadership on employees productivity and business
performance within Morrison.................................................................................................3
To examine the ways that could be used by Morrison to improve leadership for improving
business and productivity of the employees...........................................................................4
Research Methodology....................................................................................................................5
Research Design.....................................................................................................................5
Data Collection and Analysis.................................................................................................7
Limitation of research.............................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10
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RESEARCH TOPIC: “Impact of poor leadership on performance of
employees and organisation within UK retail industry”.
ABSTRACT
Leadership plays crucial roles within UK retail industry as this is undertaken as the effectual
procedures that is utilised through leaders to direct, guide and influence person’s behaviours as
well as perform towards attainment of common goals into stipulated time durations. While poor
leadership may adversely impact the staff morale and even cause the firm’s bottom line to
plunge. Additionally, the poor leadership drives towards bad workers retention as well as de-
motivates the remaining staffs that cause them to be much lower productive in comparison to
what they would otherwise be. In addition to this, this can have impacts upon the business
performance and productivity. Moreover, literature review is usually formed with assistance of
various secondary sources such as books, journal articles, online sites and many others. In
context of particular study, it is depends upon the impact of poor leadership on staff productivity
and performance, conceptual framework of leadership and several ways utilised to improve
leadership for improving business and staff productivity.
INTRODUCTION
Leadership defines as an art of encouraging as well as inspiring group of individuals towards
accomplishment of business objectives. Moreover, this is undertaken as the effectual procedures
that is utilised through leaders to direct, guide and influence person’s behaviours as well as
perform towards attainment of common goals into stipulated time durations. Poor leadership may
adversely impacts the staff morale and even cause the firm’s bottom line to plunge. Additionally,
the poor leadership drives towards bad workers retention as well as de-motivates the remaining
staffs that cause them to be much lower productive in comparison to what they would otherwise
be. In addition to this, this can have impacts upon the business performance and productivity. For
completing this research, the chosen company is Morrisons which is known to be the leading
retailer and fourth largest chain of supermarkets within United Kingdom. Its headquarters is in
Bradford, West Yorkshire, England and founded in year 1899. The topics which are going to be
discussed in this report are research aim, objectives, questions, and literature review and research
design. Apart from this, limitation of research and its work plan is also developed in this report.
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MAIN BODY
Research Aim
“To identify the impacts of poor leadership on business productivity and performance
within UK retail industry, A study on Morrisons”.
Research Objectives
 To understand the conceptual framework of leadership within the UK retail industry
 To identify the impact of poor leadership on employees productivity and business
performance within Morrisons
 To examine the ways that could be used by Morrisons to improve leadership for
improving business and productivity of the employees.
Research Questions
 What do you understand by the conceptual framework of leadership within the UK retail
industry?
 What are the impact of poor leadership on employee’s productivity and business
performance within Morrison?
 What are the various ways that could be used by Morrison to improve leadership for
improving business and productivity of the employees?
Literature review
This is also considered to be the narrative review that is undertaken as a form of article review.
Moreover, this is ascertained as the scholarly paper that represents the present acknowledgement
and understandings that incorporates theoretical, methodological and substantive findings which
contributes towards particular study topic or objectives. Additionally, it usually formed with
assistance of various secondary sources such as books, journal articles, online sites and many
others. In context of particular study, it is depends upon the impact of poor leadership on staff
productivity and performance, conceptual framework of leadership and several ways utilised to
improve leadership for improving business and staff productivity.
To understand the conceptual framework of leadership within the UK retail industry.
As per the view point of Ciulla (2020), Within UK retail industry, leadership is undertaken as the
procedures of inspiring individuals through influencing and empowering the. Additionally, this is
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also known as the capabilities for making a changes or a difference through developing a
objectives, brining individuals together, enhancing its involvement by effective vision,
enthusiasm, empowerment and others. In addition to this, Leadership defines as an art of
encouraging as well as inspiring group of individuals towards accomplishment of business
objectives. Moreover, this is undertaken as the effectual procedures that is utilised through
leaders to direct, guide and influence person’s behaviours as well as perform towards attainment
of common goals into stipulated time durations.
To identify the impact of poor leadership on employees productivity and business performance
within Morrison
As per the view point of Dimingu (2019),Poor leadership may adversely impacts the staff morale
and even cause the firm’s bottom line to plunge. Additionally, the poor leadership drives towards
bad workers retention as well as de-motivates the remaining staffs that cause them to be much
lower productive in comparison to what they would otherwise be. In addition to this, this can
have impacts upon the business performance and productivity. Within Morrisons, in case there
are poor leadership than it would affects its business performance and productivity into various
ways. It can also directly or indirectly have impacts upon UK retail industry. Directly as this
drives towards resources mismanagement while in context of indirect they would not able to
recognise talented staff. So, there are various situations which represents that the poor leadership
impacts the employees and business productivity and performance in regards of Morrisions are
described below:
Resource mismanagement: Poor leadership is not only affects the employees performance but
also this also impacts management activities too, It is so when there is lack of leadership
thereafter this would leads towards not proper resource management, not effective record
keeping, ineffective human resource management and others. Moreover, this aspects would
directly affects upon business staff performance and productivity as this might not obtain
appropriate data, resources and information associated with activities.
Reduce the staff morale: Due to poor leadership at work area drives towards reduction into staff
morale that impacts lacking in discipline because of that employees would not become
competent for providing its effective potential. Moreover, it is so as when there is lack of
leadership the productivity of workers get minimised and its performance also get affected as it
not obtain appropriate direction associated with delegated tasks.
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To examine the ways that could be used by Morrison to improve leadership for improving
business and productivity of the employees.
As per the view point of Fowler (2020) ,Within business world, leadership is considered to be the
unique interpersonal skills. Moreover, effectual leadership in Morrisons incorporates the
capabilities for setting the challenging SMART objectives which differentiates them from their
competitions. Additionally, the business leadership states making decisive actions to problem
resolving. Some effective the ways that could be used by Morrison to improve leadership for
improving business and productivity of the employees are described below:
Develop communication skills:
This is important for companies to improve leadership so for it initially it have to develop their
communication skills. As it is considered to be the two way stream that is essential for business
leaders. While become competent to communicates their objectives as well as visions is crucial,
be assures that they also have to pick up any queues which others can be giving off.
Additionally, it is vital to listen to their staff when they has complaints, perceptions or thoughts
and would go far. Also, strive to regularly develop its communication skills.
Stay positive: It can be tough when all seems to be going wrong, but poor leadership may leaders
towards lower productivity. Additionally, various retail firms such as Morrisons have to
formulate strategies for creating positive workplace environment. This also improves the
leadership and enhances their staff and business performance & productivity.
Conclusion
By analysing information which are discussed in the literature review, it tends to be dissect that
for each organization it is fundamental to take on appropriate authority style in light of the fact
that through it they ready to achieve their longing objective just as targets in powerful way. This
is so on the grounds that through appropriate authority style an organization can achieve their
longing objective just as destinations effectively. This is so in light of the fact that through
compelling initiative representatives feel spurred just as they get urged to direct work
appropriately just as it likewise help in embracing new procedures appropriately at the work
environment. It likewise dissected that there is meaning of administration which prompts
accomplishment of objective effectively by upgrading business execution in light of the fact that
through it workers execution get improved just as there is expansion in benefit just as pieces of
the work. In addition there is additionally adverse consequence of helpless initiative on the
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exhibition just as efficiency of representatives as they fell demotivated just as deterred at the
work environment.
Research Methodology
Research methodology is regarded as the procedures or techniques that is usually utilised
through investigator in order to identify the methods and interpret data associated with study
topic. Moreover, this is helpful process that scholar adapts for accumulating information to
successfully attainment of its research project through obtaining effective results. Additionally, it
can include various methods like research approach, philosophies, design and others. In addition
to this, there are several research methods that are applied into particular investigation from
which few are described underneath:
Research Design
 Research Philosophy: This is regarded as the way by that information is collected,
determined as well as applied. Moreover, this is basically are of three kinds such as
axiology, ontology and epistemology. In addition to this, all theses types are essential to
complete the particular investigation. For the particular study, epistemology philosophy
would be adopted and also it is mainly categorised in three those are interpretivism,
positivism and critical realism. So for respective investigation, positivism is opted as this
aids researcher to determine as well as analyse the statistical information. Also, it mainly
concentrates upon analytical reveal that represents the ongoing task through showing how
these activities are configured for gaining observable results.
 Research approach: This is regarded as wider techniques that mainly include deductive
as well as inductive approach. Additionally, it aids investigator to determine the
accumulated data in relation to chosen topic. Within recent investigation, deductive
approach is adapted as this usually evaluates statistical data as well as doesn't undertake
much time. Also, this basically initiates with aim and theory for developing efficacious
outcomes.
 Research strategy: This describes how scholar performs it's practices. Moreover, it
incorporates various approaches like experiments, survey and so on. In addition to this, it
concentrates upon discussing the several data depending upon their research aim that
could be performed. Whole these tactics are effectual but for current study, both survey
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and literature review that would be adapted. Additionally, Literature review is opted as it
aids investigator to collect secondary and in depth data that do not needed much time,
cost effectual, renders in formulating valid conclusion that assist to accomplish
investigation goals and intent by addressing research questions. Also, survey method is
adapted for particular study for gathering statistical data into lesser duration. So, for
instance questionnaire are formed in which set of questions are developed in relation to
chosen study topic.
 Research choices: These are basically of two kinds that are quantitative as well as
quantitative. Both are vital but for performing this particular investigation, both
quantitative and qualitative choices that might be adopted as this aids in collecting
relevant information from valid sources. Also, quantitative data is considered with
assistance of questionnaire where as on other side qualitative information is gathered
from journal articles, books and others. Both are crucial as this aids investigator to simply
accumulate deep information.
 Time horizon: Respective aspects basically concentrate upon needed period for attaining
the study objectives. Additionally, there are basically two kinds like longitudinal as well
as cross sectional. For particular investigation, cross sectional method is utilised as this is
helpful for scholar when study is usually regarding specific research phenomena at
determined time duration. Also, time is essential for investigator as this renders in
attaining overall activities in effective and efficacious way.
 Research ethics: Data have to be determined before facilitating to scholar. Moreover, the
data analysis outcomes do not permit to re-defined the responses of respondents. Also the
current investigation has concentrated upon considering ethical approval from chosen
firm to collect data from its staff.
 Sampling: It is considered as techniques which aids for opting huge number of
participants from population. Moreover, there are mainly of two forms that are non
probability and probability sampling. Within respective study, researcher has selected
probability sampling as it assists in choosing respondents at random basis. For it, 40staff
are selecting from chosen entity as this have efficacious understanding related to their
business activities and management.
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Data Collection and Analysis
 Data collection: This essentially includes methods as well as techniques that are used
through investigation. In addition to this, it mainly utilised for explaining intent and
manner of performing investigation. Additionally, there are two kinds like secondary as
well as primary data chosen. Moreover, primary data is used as this assists in gathering
initial information directly from chosen respondents through questionnaire. Additionally,
secondary data assists investigator to perform literature review with assistance of books,
journal and others.
 Data analysis: This is undertaken as the methods to utilize logical techniques for
illustrating as well as explaining, evaluating and condensing data properly. It is
advantageous oft utilizing as it does not undertakes more time and assists to accomplish
study aim and objectives in efficacious and effective manner. For it, investigator also
uses statistical information so for it they would perform the frequency distribution
analysis and formulated table.
Limitation of research.
It have been determined that limitation of investigation leads towards have adverse impact
upon investigation and it would affect to accomplish the determined outcomes. Additionally, the
vital constraints of specific study are lack of time to direct research activities. Within respective
research, investigator does have any effective time analysis for conducting study practices. In
addition to this, it might prompt adverse affect of research task just as accomplishment of
expected goals. Also, this is vital for scholar to beat the research limitations addition to specific
though procedures for attain expected intent. Also, by updating period of time, scholar would
become competent to actually understand the specific period to accomplish goals.
Research work plan
It is fundamental for specialist to figure out suitable exploration plan which is essential for them
to adequately perform concentrate on exercises. In addition, agent needs to foster legitimate time
span to effectively just as dependable for direct review rehearses. Furthermore, there are a few
procedures and approaches which may be embraced through specialist to appropriately time
scale exercises of the examination (Nash, 2019). For example, Gantt outline is utilized as it is
known as a compelling device which helps examiners with gathering particular considering of
study into fitting and solid way. Moreover, this likewise viewed as the bar type graphical
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portrayal system, which helps with featuring movements of every kind that may be performed
into examination alongside their underlying and end time.
CONCLUSION
Based upon the above report, it has been concluded that leadership plays essential role as this is
undertaken as the effectual procedures that is utilised through leaders to direct, guide and
influence person’s behaviours as well as perform towards attainment of common goals into
stipulated time durations. Poor leadership may adversely impacts the staff morale and even cause
the firm’s bottom line to plunge. Additionally, the poor leadership drives towards bad workers
retention as well as de-motivates the remaining staffs that cause them to be much lower
productive in comparison to what they would otherwise be. In addition to this, this can have
impacts upon the business performance and productivity. Furthermore, literature review is
developed as this is ascertained as the scholarly paper that represents the present
8

acknowledgement and understandings that incorporates theoretical, methodological and
substantive findings which contributes towards particular study topic or objectives. Additionally,
it usually formed with assistance of various secondary sources such as books, journal articles,
online sites and many others. Apart from this, research methodologies is adopted as this is
helpful process that scholar adapts for accumulating information to successfully attainment of its
research project through obtaining effective results. Additionally, it can include various methods
like research approach, philosophies, design and others.
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REFERENCES
Books & Journals
Black, J.S. and Morrison, A.J., 2020. The global leadership challenge. Rout
Bratton, J. ed., 2020. Organizational leadership. SAGE Publications Limited.
Ciulla, J.B., 2020. Leadership and the problem of bogus empowerment. In The Search for Ethics
in Leadership, Business, and Beyond (pp. 177-195). Springer, Cham.
Clair, R.S., 2020. Learning and Leadership. In Learning-Centred Leadership in Higher
Education (pp. 83-110). Palgrave Macmillan, Cham.
Dimingu, W., 2019. The impact of leadership styles on organizational performance: A case of
the Methodist Church in Zimbabwe (Doctoral dissertation, BUSE).
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Fowler, C.S. and Walter, S., 2020. Instructional leadership: New responsibilities for a new
reality. College & research libraries news. 64(7). pp.465-468.
Gadirajurrett, H. and et. al., 2018. Impact of Leadership on Team’s Performance.
Gioia, D. A., Corley, K. G. and Hamilton, A. L., 2013. Seeking qualitative rigor in inductive
research: Notes on the Gioia methodology. Organizational research methods. 16(1).
pp.15-31.
Green, J. L., Camilli, G. and Elmore, P. B. eds., 2012. Handbook of complementary methods in
education research. Routledge.
Hartinah, S. and et. al., 2020. Teacher’s performance management: The role of principal’s
leadership, work environment and motivation in Tegal City, Indonesia. Management
Science Letters. 10(1). pp.235-246.
Kalsoom, Z., Khan, M. A. and Zubair, S. S., 2018. Impact of transactional leadership and
transformational leadership on employee performance: A case of FMCG industry of
Pakistan. Industrial Engineering Letters, 8(3), pp.23-30.
Ladkin, D., 2020. Rethinking leadership: A new look at old questions. Edward Elgar Publishing.
Online
The Effects of Poor Leadership. 2020. [Online]. Available through:<
https://careertrend.com/info-8497498-effects-poor-leadership.html>.
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