Principles of Business Communication : Assignment

Added on - 06 Jun 2020

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Principles of BusinessCommunication
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Explain the importance of negotiation in a business environment.......................................11.2 Explain the features and uses of negotiation in a business environment..............................11.3 Identify the components of negotiation tactics.....................................................................1TASK 2............................................................................................................................................22.1 Explain the different types of presentations and their requirements.....................................22.2 Explain how different resources can be used to develop a presentation...............................22.3 Explain different methods of giving presentations...............................................................22.4 Explain the best practice in delivering presentations............................................................22.5 Explain how to collect and use feedback on a presentation..................................................3TASK 3............................................................................................................................................33.1 Explain the characteristics of bespoke documents................................................................33.2 Explain the factors to be taken into account in creating and presenting bespoke documents.....................................................................................................................................................33.3 Explain the legal requirements and procedures for gathering information for bespokedocuments...................................................................................................................................33.4 Explain techniques to create bespoke business documents...................................................43.5 Explain how to gain approval of bespoke documents...........................................................4TASK 4............................................................................................................................................54.1 Explain the typical stages of information systems development.........................................54.2 Analyse the benefits and limitations of different information systems.................................54.3 Explain legal, security and confidentiality requirements for information systems in abusiness environment..................................................................................................................64.4 Explain how to monitor the use and effectiveness of an information system.......................6REFERENCES................................................................................................................................7
INTRODUCTIONIt is impossible to be in business today without the need to communicate with a widearray of stakeholders. Importantly, it is increasingly impossible to communicate with thesestakeholders without using some newer technologies that have simplified and complicated thebusiness communication landscape, including email, social media and mobile phones.TASK 11.1Explain the importance of negotiation in a business environmentNegotiation is important as it enables individuals to build and maintain internalworkplace relationships, as well as relationships between other businesses. It also makes abusiness more efficient (Belasen and Belasen, 2018). This means workflow can continue asnormal and progress isn’t slowed negotiation helps businesses operate more effectively andachieve organisational goals. The negotiating process involves, preparing the meeting for thenegotiation to take place and taking time to research the business, and how it can benefit yourown organisation, as well as planning your approach.1.2Explain the features and uses of negotiation in a business environmentBeing a good negotiator is an important skill to have as it benefits both the individual andthe business.Before a negotiation meeting, individuals must be prepared for any situation theopposite party may present and be able to counter opinions in order to reach a mutuallybeneficial outcome. It is important to be able to analyse issues that are to be discussed, as well asidentifying ways in which both businesses can agree (Castro Rojas, Bygholm and Hansen, 2018).Actively listening means being involved in the conversation with both verbal communication andbody language; it is important to be attentive during conversation as this will help you find andidentify possible areas of compromise.1.3Identify the components of negotiation tacticsIt is important to learn tactics as it will be easier to recognise when they are being usedand which counter tactics to use against the opposite party. Depending on the approach taken,negotiation tactics can be fair or deceitful. Bribery is a very common tactic that is used not onlyin business, but in everyday life as well, for example parents may offer children a small amountof money if they do some chores or for good behaviour.1
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