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Principles of Business Communication

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Added on  2020-06-04

Principles of Business Communication

   Added on 2020-06-04

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PRINCIPLES OFBUSINESSCOMMUNICATION
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Explain the importance of negotiation in a business environment ..................................11.2 Explain the features and uses of different approaches to negotiation..............................11.3 Identify the components of negotiation tactics.................................................................2TASK 2............................................................................................................................................22.1 Explain the different types of presentation and their requirements .................................22.2 Explain how different resources can be used to develop a presentation..........................32.3 Explain different methods of giving presentations ..........................................................32.4 Explain best practice in delivering presentations ...........................................................32.5 Explain how to collect and use feedback on a presentation ............................................4TASK 3............................................................................................................................................53.1 Explain the characteristics of bespoke documents ..........................................................53.2 Explain the factors to be taken into account in creating and presenting bespoke documents ................................................................................................................................................53.3 Explain the legal requirements and procedures for gathering information for bespokedocuments...............................................................................................................................63.4 Explain techniques to create bespoke business documents..............................................63.5 Explain how to gain approval of bespoke documents......................................................7TASK 4............................................................................................................................................74.1 Explain the typical stages of information system development.......................................74.2 Analyse the benefits and limitations of different information systems............................84.3 Explain legal, security and confidentiality requirements for information systems in abusiness environment.............................................................................................................84.4 Explain how to monitor the use and effectiveness of an information system .................9
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Conclusion.......................................................................................................................................9REFERENCES..............................................................................................................................10
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INTRODUCTIONPrinciples of Business Communication there are some guidelines or principles that are tobe considered and followed to make Communication effective. Among them seven arefundamental and relevant and these are clarity, completeness, conciseness, courtesy, correctness,consideration and concreteness. These principles are popularly known’s as 7Cs of BusinessCommunication..TASK 11.1 Explain the importance of negotiation in a business environment Creates Win-Win Situations: Contrary to what some believe, negotiation skills are notabout beating the opposition out of the other party. In fact, the best negotiators are ones who areable to create win-win situations, in which everyone walks out thinking that the deal is a goodone (Bovee and Raina, 2016). While the ability to aggressively get what one wants might seemlike a victory in the moment, the reality is that the lack of goodwill generated by this can causeproblems down the road.Good Negotiating can Improve your Bottom Line: Ultimately, the goal of anegotiation is to get the best deal possible for you and your organization. In doing so, you are bydefinition improving your bottom line.1.2 Explain the features and uses of different approaches to negotiationDistributive Negotiation or Win-Lose ApproachThis is also called competitive, zero sum, or claiming value approach. This approach is based onthe premise that one person can win only at the expense of the other (Kaul, 2014).Lose-Lose ApproachThis negotiation approach is adopted when one negotiating partner feels that his own interestsare threatened and he does all he can to ensure that the outcome of the negotiation is not suitableto the interests of the other party as well. In the bargain, both the parties end up being the loser. Integrative Negotiation or Win-Win Approach1
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