1PRINCIPLES OF MARKETING Executive Summary The report is going to be structured on the two products, including Cadbury Dairy Milk Bar and Lindt ‘Excellence’ Milk Chocolate Bar. The report has been divided into three parts such as introduction, discussion, and conclusion. In the introduction part, a brief history of both brands will be incorporated along with the basic strategies that are going to be utilized. In the discussion part, the target market along with the approach of the marketing mix will be discussedinordertounderstandboththeproductsalongwithitsadvantagesand disadvantages. In the conclusion part, a summarized paragraph will be provided based on both the brands and it will help the readers to understand the processes adequately. The report is produced in order to understand the primary learning outcome that is acknowledged through the effectiveness of the marketing mix and its strategies.
2PRINCIPLES OF MARKETING Table of Contents Introduction................................................................................................................................3 Discussion..................................................................................................................................4 1)Target market:.............................................................................................................4 2)Product:........................................................................................................................5 3)Price:............................................................................................................................7 4)Place:...........................................................................................................................7 5)Promotion:...................................................................................................................8 Conclusion and Recommendation............................................................................................10 References................................................................................................................................11 Appendix..................................................................................................................................13
3PRINCIPLES OF MARKETING Introduction The report will be structured on the impact of the marketing mix and target market based on two products, including Cadbury Dairy Milk Bar and Lindt ‘Excellence’ Milk Chocolate Bar. Cadbury dairy milk is one of the leading brands, which is manufactured and produced by Cadbury (Cadbury.co.uk 2020). It has bars as one of the best-selling chocolate bars in the whole world, especially in the United Kingdom. This brand is manufactured and distributed by the company Hershey in the United States by obtaining a license from Cadbury. The original bar produced by Dairy Milk Company was launched in the year 1905, and the company has been manufacturing a diverse range of flavors and new products for all their awaited customers. It has been prevalent in the field of promoting their brand along with its latest products and has managed to position their company beyond other companies. On the other hand, Lindt's‘ Excellence’ Milk Chocolate Company has been one of the famous chocolate company in the world. They have been associated with numerous flavors and especially the launch of excellence, where they have successfully produced an essence of fine dark chocolate (Lindt.co.uk, 2020). It has successfully gathered all their customers’ old as well as new individuals. It has been giving fierce competition to most of the other chocolate-based companies. They have targeted all the friends and family in order to provide them with a lifetime good experience. The primary purpose of this report is to channelize the marketing strategies and the practical measures after implementing 4Ps on both the brands so that the readers can understand the position and structure of the two brands. It will benefit the readers while gaining enough knowledge to stimulate their individual ideas and thoughts. It is essential to conduct and design the report to demonstrate the desired outcome, which is focused on the effectiveness of the marketing mix along with marketing planning processes.
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4PRINCIPLES OF MARKETING Discussion 1)Target market: The brand Cadbury has been associated with little children and with their individual tastes all across the world. It has been successfully engaging kids starting from the age group offive-years-oldtillten-years-old,wholovetoconsumesuchdelightfulofferings (Cadbury.co.uk2020).Ithasbeenlovedandrecognizedbyallsortsofindividuals irrespective of their gender, sexes, educational and cultural background, locations, and all other aspects as well. The focus of attracting consumers has been shifted from little children to adults that will include each and every member of the family. They have also targeted the young generation, who are highly addicted to this chocolate bar and have been enjoying receiving it on every occasion. The whole company has been highly successful in launching Cadbury Dairy Milk Chocolate Bar, through which expansion has been identified so that they can strengthen their company across the entire world (Mythily 2015). The bar has been recognized as the ideal gift on many occasions as the customers’ preferences are concerned. Customers are highly engaged with this product and have been selected as an alternative for sweets. Therefore, it has been treated as a bar of preferred chocolate that will their individual needs. In contrast, Lindt’s ‘Excellence’ Milk Chocolate Bar has been providing a delightful experience to all the customers and has been offering a diverse range of dark chocolates (Thaichon et al. 2018). The marketing strategies of this brand and the product is focusing on women starting from the age of thirty-five till sixty-four. They belong to college students as wellasworking-classwomen(LlobetFábregas2019).Thesewomenareaddictedto purchasing premium chocolate and gladly treat themselves by consuming such delightful
5PRINCIPLES OF MARKETING chocolates all across the world. It is easily affordable to all the higher-class women and has been occupied with this chocolate for many years (Lindt.co.uk, 2020). 2)Product: The marketing mix is defined as the set of tactics, actions, and activities that a company has been utilizing to promote their individual brand as well as product. The marketing mix is associated with a set of 4Ps, including product, price, place, and promotion (Al Badi 2015). In this way, it will benefit the company if they choose to utilize adequate marketing strategies and objectives appropriately (Khan 2014). It will help in developing all the relevant components with the help of several processes so that the company can enhance their individual goods and services. Cadbury Dairy Milk bar has been actively serving seventy percent in the market share and has been leading the market leaving behind all the chocolate confectionery businesses. Cadbury dairy milk chocolate bar has been surviving for many years and the whole population is addicted to its mesmerizing taste and the essence of sweet chocolate (Bhasin 2020). Certain advantages are associated with consuming chocolate such as reducing adverse effects related to health issues. It will incur higher levels of fat as well as sugar. It does help in improving heart issues and brain function. The product is rich in polyphenols and it helps in decreasing high blood pressure. Therefore, it is safe for all the little kids and the young generation and the addiction will never decrease in number. On the other hand, Lindt’s ‘Excellence’ Milk Chocolate bar is rich in the composition of chocolate and creamy milky flavor (Manzini, Lazzarotti, and Pellegrini 2017). It has been highlyfocusingonthequalityofchocolatestartingfromitspreparation,processing, manufacturing and correct recipes to form the best chocolate in the world (Llobet Fábregas 2019). It is recognized as the cocoa ultimate sensations and women have highly addicted to
6PRINCIPLES OF MARKETING this chocolate bar because of its exquisite and raw flavor. It is formed with an intense effect of chocolate and cocoa, and it is acquainted with its innovative creation of nuts, hazelnut, and honey aromatic (Lazzarotti, and Manzini, 2013). The brand has been successfully submitting the highest quality of chocolate through their intense work and efforts towards developing the product along with the growth of the company. There is a useful model that helps in recognizing the goods and services that fall under three categories such as expected, generic and augmented aspects. It benefits in developing ideas and thoughts of each and every product and service. It will be quite adequate to utilize Levitt's model of building a brand by determining their core product (Llobet Fábregas 2019). Therefore, the Cadbury dairy milk bar is recognized as its core product in the field of the confectionary chocolate industry. In the case of Lindt’s brand, the product Lindt’s Excellence’ Milk Chocolate bar has been the potential product and customers have never left the sight of this product. There have been numerous positive as well as negative reviews about this product. Yet, it has scored really well and has left behind many brands. Figure No. 1:Levitt’s Model of a brand Potential product Augmented product Formal Product Core Product
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7PRINCIPLES OF MARKETING 3)Price: Cadbury dairy milk chocolate bar has been regarded and identified as one of the premium products distributed by the brand, Cadbury. The pricing of commodities has been kept quite reasonable and lowest pricing range so it has been accepted by all types of customers from all across the world (Sultan, 2016). Thus, Cadbury dairy milk chocolate bar has been winning millions of hearts ranging from little ones to adults. The pricing strategy has been different from all the variants starting from high prices to low prices as well. The cost may vary from£20.71 to£29.90 of a 400 gram to 850 grams. On the other hand, Lindt’s ‘Excellence’ Milk Chocolate bar has been suffering from a fluctuating pricing strategy and are usually quite expensive compared to other competitors. It has been charging for about£25.95 for 100 grams (Llobet Fábregas 2019). The chocolate bar is available at different sizes and shapes and therefore, they have kept higher prices in distributing their premium commodities and services. The company has scored twenty-five percent as its net profit. Some significant opportunities have been emerging in the Chinese market as well as in the Indian market (Bhasin 2020). 4)Place: Cadbury dairy milk chocolate bar is available all over the world and it has been the favorites of children as well as adults. Therefore, the brand along with its product, has an immense influence in the global market along with its vast distribution channel (Sultan, 2016).It has been dealing with advanced technology in both rural as well as urban areas. It has been generating a huge amount of revenue and profits throughout the two hundred countries in the world. Lindt’s Chocolate Company has been distributing its products all across the world especially in developed countries like China and the U.K. along with developing countries
8PRINCIPLES OF MARKETING like India. They have been adopting new and advanced technologies so that they can provide the best and the desired quality to the customers. Eight percent of their sales department has been taken care of by their home country (Llobet Fábregas 2019). Lindt’s Excellence Milk Chocolate bar has been distributed and manufactured after going through many processes and it has been spread through a smooth supply chain throughout the whole world. They have been decking up for crossing over hundred countries so that they can expand their market value and sales in every corner if this world. It has an embedded system of supply chain management in Europe and other Asian countries (Bhasin 2020). 5)Promotion: The brand Cadbury has been promoting their core product by utilizing various resources such as television, newspaper, radio, social media, and so on. It is actively available offline as well as online stores, and customers are highly aware of their favorite product (Sultan, 2016). In contrast, there is a diverse range of promotional events along with advertising strategies in Lindt’s company through posters, displaying on television, broadcasting videos, and in numerous shopping malls (Llobet Fábregas 2019). It has been directly acquainted with the customers through offline as well as online resources. They have been highly successful in gathering potential customers for many years (Bhasin 2020).
9PRINCIPLES OF MARKETING Figure no. 2: Marketing mix of Cadbury and Lindt’s product PricePromotionPlaceProduct 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 Chart Title Cadbury Dairy Milk Chocolate BarLindt's Excellence Milk Chocolate Bar
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10PRINCIPLES OF MARKETING Conclusion and Recommendation While concluding the report, it was a tough fight to judge both the products, but after gathering all the relevant researches, there is a clear winner and that is Cadbury dairy milk chocolate bar. Though both the products have successfully collected a lot of attention from all its customers, Cadbury has managed to offer low prices. This brand has targeted all the possible individuals ranging from kids to adults. Somehow, being a premium product, Lindt’s Excellence Milk Chocolate bar has been able to reach the women population, who belong to the higher class. It is quite high in price for kids to purchase so; therefore, Cadbury, along with its fluctuating pricing range, has managed to attract more consumers. Most of the international countries always avoid sugar or any sweet stuff, so they need to avoid sugar and should try something healthy and fat-free. Therefore, health- conscious people will also get attracted to the brand, Cadbury. On the other hand, Lindt’s Chocolate Company should lower its prices and make it more available to all the customers at the same time. In this way, they will gather more success and profits in their upcoming future.
11PRINCIPLES OF MARKETING References Al Badi, K.S., 2015. The dimensions of marketing mix.Journal of Management and Organizational Studies,2(1), pp.136-142. Bhasin, H., 2020.Marketing Mix Of Cadbury - 4Ps Of Cadbury Marketing Mix. [online] Marketing91.Availableat:<https://www.marketing91.com/marketing-mix-of-cadbury/> [Accessed 16 March 2020]. Cadbury.co.uk,2020.CadburyDairyMilk.[online]Availableat: <https://www.cadbury.co.uk/products/cadbury-dairy-milk-11294>[Accessed14March 2020]. Khan, M.T., 2014. The concept of'marketing mix'and its elements (a conceptual review paper).International journal of information, business and management,6(2), p.95. Lazzarotti, V. and Manzini, R., 2013. The tension between traditional innovation strategies and openness: Lindt’s controlled open innovation approach.Open innovation in the food and beverage industry, pp.25-38. Lindt.co.uk, 2020.Excellence Extra Creamy 100G. [online] Lindt Chocolate UK. Available at:<https://www.lindt.co.uk/shop/our-brands/excellence/excellence-milk-extra-creamy- 100g> [Accessed 14 March 2020]. Llobet Fábregas, D., 2019.Brand valuation. A case study on Lindt & Sprüngli(Master's thesis, Universitat Politècnica de Catalunya). Manzini, R., Lazzarotti, V. and Pellegrini, L., 2017. How to remain as closed as possible in the open innovation era: the case of Lindt & Sprüngli.Long range planning,50(2), pp.260- 281.
12PRINCIPLES OF MARKETING Mythily, G., 2015. A SURVEY ON CONSUMER BUYING BEHAVIOR AND BRAND AWARENESS OF CADBURY AMONG STUDENTS IN SCHOOL AND COLLEGE CANTEENS IN CHENNAI.International Journal of Management Research and Reviews, 5(12), p.1204. Sultan,M.F.,2016.EffectofPackagingElementsonConsumerBuyingBehavior: Comparative Study of Cadbury Dairy Milk and Cadbury Perk.International Journal of Scientific and Research Publications,6(4). Thaichon, P., Jebarajakirthy, C., Tatuu, P. and Gajbhiyeb, R.G., 2018. Are you a chocolate lover? An investigation of the repurchase behavior of chocolate consumers.Journal of Food Products Marketing,24(2), pp.163-176.
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