Principles of Operation Management

Principles of Operation
Management
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Table of Contents
1. Introduction to organisation.....................................................................................................3
2. Roles and Responsibilities of operational managers...............................................................3
3. Core operational activities within the organization.................................................................4
4. Interrelation of various operational activities and how this adds values to organizations
operations.....................................................................................................................................5
5. How current trends in business environment impact on operations........................................6
6. External and internal factors....................................................................................................7
7. Impact and implication of factors on strategic long term goals...............................................9
8. How operations management support in long-term strategic goals.......................................10
Conclusion.....................................................................................................................................11
REFERENCES..............................................................................................................................13
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1. Introduction to organisation
Tesco is the multinational groceries and general merchandise retailer company which is
been headquartered in Welwyn, UK. It is a British company which was founded by Jack Cohen
in 1919. It has around 6,800 shops in seven countries across Asia and Europe (Formentini and
Taticchi, 2016). The various products of Tesco are supermarkets, hypermarkets, superstores and
convenience stores. According to the gross revenue this company was measured to be the third
largest retailer in the world and according to the revenue ninth largest retailer in the world. This
company is also listed on the London Stock Exchange. Its market share in UK is 28.4% that
makes market leader in country. It is public limited organization with 450000 employees
working (Arora, 2016). the revenue generated in 2019 was £63,911 million. There are many
subsidiaries of company such as tesco bank, tesco stores, Booker group, etc. its market value on
2015 was £ 18.1 billion.
2. Roles and Responsibilities of operational managers
In Tesco operational managers play a very vital roles and responsibilities in organizations.
High level duties such as improving organizational processes, work to improve productivity,
efficiency and quality, and attracting talents are the functions of operation management.
Inspiring leadership is being provided by the operational managers in any organization. They
also make important decisions, planning and policies. Operational policies and procedures are
developed, implemented and reviewed by operational managers. Recruitment of new joining by
HR is assisted by them whenever necessary. .
Roles of operational managers
Operational managers are the upper level management of the company that makes sure that
company is performing at its best potential (Role of operations manager. 2019). The various
roles of operational managers are:
 A big picture perspective
 Oversight of financial information and budgets
 Supervise supply chain and inventory
 Workflow and staffing
 Operations managers in various industries
Responsibilities of operational managers
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Their key responsibilities is to see budgeting reporting, planning and auditing and working
with senior stakeholders (Genovese and et.al., 2017). The responsibilities of operational
managers is to monitor each complaint with proper rules and regulations and to ensure each legal
and regulatory document should be filed. He is also responsible for identifying and addressing
problems and various opportunities for the company.
Building of partnerships and alliances with other organization is also the responsibility of
operational manager. Planning of short and long term goals while working with board of
directors for determining values and mission of the company. Operational managers are also
responsible for supporting workers of any organization to communicate with the team of
management.
3. Core operational activities within the organization
In tesco activities such as general administration, maintenance, generating revenues,
producing and selling of products are the daily activities. These activities of companies are
termed as operating activities (Schönsleben, 2018). The key operational activities of any
company include manufacturing of the product or service, selling, advertising and product
marketing activities. Deduction of operating expenses from the organizations operating revenues
gives the operating profit this shows operating income by organization financial statement. Any
organizations key operating activities is also the keeping the cash flow statements that keeps the
track of inflows and outflows of cash.
Manufacturing
Manufacture unit of company set out to perform some basic functions to transform
resources into finished goods. Their function is to fine tune the production process to focus on
quality and to hold down the cost of materials and labour. Manufacturing involve production
planning, production control and quality control.
Sales
In any organization this process of operational activities involves closing the transition after
marketing process begins. Highly trained staff is required in this process. This process involves
exchange of money with the product or service. But in case of online business this operational
activity can be automated.
Advertising
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