This document provides a comprehensive guide to research methods, including research methodology, ethical considerations, and data collection methods. It explores the importance of maintaining customer service policy and attracting customers in the beauty products industry. The document covers topics such as research objectives, research approach, research design, data collection, sampling, analysis of data, reliability and validity of instruments, and ethical considerations. It also discusses the principles of respect for autonomy, privacy, and dignity of individuals and communities, scientific integrity, social responsibility, and maximization of benefits and minimization of harm. The document includes references to books and journals for further reading.