Information Analysis and Decision Making INFORMATION 1 MAIN BODY1 Work Related Problem Solving

Problem Solving and Decision Making

Table of Contents
INFORMATION..............................................................................................................................1
MAIN BODY...................................................................................................................................1
Work Related Problem in Organization.......................................................................................1
Information Analysis and Problem Identification........................................................................2
Range of Solution for Toyota......................................................................................................6
Decision making Techniques.......................................................................................................7
Develop the plan regarding the implementation of the solution in the organization...................8
Explain the way through which the Implementation plan will be communicate to the different
Stakeholder..................................................................................................................................9
Explain the different way through which the Solution will be monitored by the organization.11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INFORMATION
Problem solving and decision-making are two most important skills for business of
organization. Success of business is based on the decisions making and problem solving skill of
management and company leader of company. Better decision-making skills and problem
solving skills are useful to avoid different issues that are related to business organization
(Bardach and Patashnik, 2019). This report is providing information of action that are taken by
Toyota to improve its sales by implement changes in organization. Toyota is a multinational
automotive organization founded by Kiichiro Toyoda in 1937. Headquarter of Toyota is in
Toyota City, Japan. Company is operating worldwide. It is providing automotive product and
related services to consumers. Main products of Toyota Motor Corporation are Auto-mobiles,
Luxury Vehicles, Commercial Vehicles and engines. Problem faced by company related to sales
is analysed in report and its impact on organization is also evaluated in report.
Various information related to problem is analysed to improve the decision-making
procedure of organization. Different possible solutions are analysed to solve current problem
within the organization. Report describe various decision-making techniques in order to find the
best technique to take right decision. An implementation plan will be to developed and
communicated to stakeholders to make them aware of decision make by organization. To
evaluate effectiveness of plan different monitoring and review techniques will be used by
company.
MAIN BODY
Work Related Problem in Organization
Toyota motor Corporation is facing issue with its sales in United Kingdom market and it
is considered as a complex problem for company because it is affecting production, management
and workforce of company. To analyse the problem is priority for Toyota to get back to efficient
performance. Another reason is, various issues are affecting the quality of product in
productionline of company. Main reason behind reduced sales is poor quality of cars sold by
company in recent time.
Scope
If company fails to resolve this issue then it can reduce the operational efficiency and
profit of company. This decrease sales and profit of Toyota can force the organization to reduce
its production in future to stay efficient and also it may lead the organization to shut some of its
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production plant who produces defective cars. Many customers have reported technical failure
problem in their vehicle after few months of buying. Technological problem in product can
affect the brand value of organization in market place and this will lead the organization to less
efficient operation with reduced marginal profit (Van Aken and Berends, 2018). It is not good
for Toyota in Future because customer are loosing their trust from the company and shift towards
another organization who provides similar product as Toyota Motor corporation offers
Information Analysis and Problem Identification
It is important for Toyota to identify particular reasons to make an efficient plan to
resolve current sales crisis in market and to fix problem in assembly line and vehicles that are
sold to consumers (Schoenfeld and Sloane, 2016). To analyse the information related to problem
which the organization faces, company should use different internal and external factors to get
specific research to make better decision to solve problem. In order tofind external factor that
supports the problem, company should conduct PESTEL analysis which consist of political,
economics, social, technological, environmental and legal factor. These all factors could be
possible reason of decreasing sales,
PESTEL Analysis
Political Factor-
Political decisions and implementation of new policies and change in current policy can
affect the organization and its market performance. There are certain standards which are
decided by government about environmental policy, business policy and trade policy. This factor
are limiting the technical and operational efficiency of company. Policy made by government to
force the automotive sector to design new vehicles with advance engine and furl technology to
reduce production of green house gases through combustion of natural fuel. This is the reason of
technical problem in product of company. As per government Toyota has changed its technology
to meet criteria that is required to reduce pollution.
Economical Factor -
To stay competitive in market place, Toyota have changed its pricing policy. Because of
factors like inflation, unstable economy in country forced the organization to manage the
manufacturing cost of vehicles through different method. Due to implementation of various
changes like change in raw material and component to reduce the manufacturing cost of product.
This is how economical factor has affected the technical efficiency of company product.
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