Professional Career Development: Reflection on Role Play Experience

This report explores the significance of professional career development and the role of role play in enhancing skills and knowledge. It discusses the importance of self-assessment, the experience of a role play interview, and the lessons learned. The report also includes an action plan for improving skills necessary for a barista job role.

Professional career
development

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK ..............................................................................................................................................3
Reflection....................................................................................................................................3
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8
Books and Journals:....................................................................................................................8

INTRODUCTION
Professional Career Development (PCD) is the program in which students plan their
career so that they can choose right option for their career (Bomford and Hambly). It is very
important for students that they develop their career so that they will make their good future.
Career development is the necessary process in which students do their self assessment. In their
self assessment they analyse themselves that what they have and what they want to achieve. It
takes more steps in the process of career development i.e. career exploration, planning and
implement appropriate strategies for them. This report undertakes a reflection about a student
who already worked as a barista in a coffee shop and perform a role play in which they analysed
the opportunities that come from their previous experiences.
MAIN BODY
TASK
Reflection
Career development is the most important stage of students life in which they choose
their career option that they want to do work in which field (Book, Henriksen and Stambulova,
2020). In this report I mentioned my career path and development in which I showed my
experience and future opportunities. I can explain my career development planning in Gibbs
reflective style so that everyone can understand easily.
In my career development I experienced a role play in which my colleague played a role
of interviewer and and I played as a interviewee. In my role play I experienced many questions
that every interviewee faced. There is another person who assist us was Musfiqur Rahman that
select me and my colleague for conducting a interview session in hospitality field. They gave me
a role play of interviewee in which I gave many answers to interviewer that give me a experience
of interview session. I was present for giving answer that was put up by my interviewer. It was
the important session in which I experienced a great knowledge that gave me many important
information that I can use in future for my career development. The outcome of role play gave
me many positive things so that I can make or develop a better career plan as compared to before
role play.
I felt very nervous for my interview session that how it will be held that I can impress my
interviewer or not. This role play plays a very important role in my career development because

it gave me a practical knowledge of interview that I already faced because of this role play
(Bosanquet, 2017). It enhance my skills and knowledge so that I will face other interview
sessions nicely to grasp good opportunities for my growth of career. When interviewer asked me
for a very first questions I had a feeling of nervousness because I know that first impression is
the last impression so that's why I felt some nervousness. But after starting of questions I felt
some positivity when I gave a right answer that raised my confidence. With the help of
confidence I faced very question very well and I felt very positively about my interview.
Interviewer raised a question about my past experiences in which I faced some difficulty that
how I was interpret my experience in words. They asked for that why they hired me for their
company so I felt that how can I show my interest in their company and link my strengths to
their company. But I gave a answer very confidently that I already work as a barista in small
Italian coffee shop for 3 years. It shows my past experience that I felt that it gave some positive
impact on interviewer. Because I had already worked in hospitality that shows how much I have
essential skills that impress interviewer. It is very benefited for my career because of this I will
improved my weaknesses. I felt very confidence when he asked about my experience that how I
dealt with unhappy customers. Because I already experienced that incident priorly so that's why I
felt very confidence when I told about my experience that how can I overcome with that issue.
When I think about interview today then I feel that how can I nervous in my role play because
there was no such thing that I had to worry about that.
Interview session was very good because I feel that it gave me lots of experience and
knowledge that help in my career development (Brown and et. al., 2019). There was only one
bad experience on my role play that I felt very low when interviewer asked me about my
weaknesses because I had no answer for that. I felt very disappointment about my answer that I
gave to interviewer. I gave answer that I could not say to anyone but this is not right because I
have a ability to say no to anyone. It may be become troubleshooting for my job and
responsibility because supervisor may be give some burden of the work because of this answer
and can be trigger at every place if I want to say no. In my interview session, I experienced very
good impacts on my career development that I can make stronger my strengths as comparative to
previous one and improvised or converting my weaknesses into strength so that I will perform
better in my next job. It is very important that I have to analyse what the situation is running and
how can I react with that and accordingly. With the help of role play I experienced many positive

or good facts that help in my career development. It is very crucial for our growth and success
that we should adopt lessons from our previous experiences. Because every thing give some
lesson from success and failure (Liu and et. al., 2019). It is not necessary that we take lesson only
from success because failure give important lessons that help us to protect and prevent from past
mistake. With the help of our experiences I can make some strategies and plans about my career
that help me to make my future brighter. I faced good experiences that I learned many skills for
the job role of barista that I should have some important and basic skills that make my job work
better. I analysed skills that require for barista job role are multitasking, customer service,
technical skills, attention to detail, responsible, listening skills, etc. they all are very important
for my career development not only for this duty but also it applies in all types of job if person
want to perform better. There are many situation can be create in future in which I will be lost
my temper but if I gained lesson from my previous experiences that I gained from my roll play
then I can handle the situation very well. All skills are very important to develop my best career
because the companies search these kinds of person who have present these types of skills. I also
faced some issues in role play but it is necessary that I have to be take in a positive way so that I
can learned something from my past experiences. I analysed that every person faced bad
experiences that gives me positivity that I am not the alone person who faced bad experiences. It
is very helpful in the development of my attributes and etiquettes that is required in job roles
(Mahmoudi-Gahrouei, Tavakoli and Hamman, 2016).
I analysed from my role that I have to establish some important skills that help me to
perform better in my job. It helps to take awards and recognition because of development of
necessary skills. There are many skills that are required to fulfil the job role. I analysed that
companies need those person who are multitasking that means they are the person who have a
ability to perform many duties and responsibility at a single time. It is very necessary that I have
to build these skills so that I can grow my career very well. I learned from my past experiences
in role play that strengths should be develop so that it links with organisational mission and
vision. I learned how to select in the organisation for giving best interview so that I can impress
the interviewer. The first thing that I learned is to be confident in the whole session of interview
because the interviewer give many situations in which students feel low or under confidence that
check by interviewer that if any situation come that are not in favour then that person is not able
to perform or act accordingly (Series). I also learned from the situation that I had experienced in

my role play that career should adopted according to the interest because if students choose those
career in which they have no interest and knowledge then it will ruin our career. So that's why it
is very important that students should choose their career path so well that make their future
brighter. Brighter future is depend on the nature of person that how they can use their strengths
and weakness for opportunities (Supriya, Arul and Jayakrishnan, 2019). If a person has a ability
that they can convert their weakness into strength and also make threats into opportunities.
To make their career path correctly then students should make action plan so that they
can adopt the unexpected changes effectively. I have to become a successful barista so that's why
I have to make a action plan that help me to improve skills that required for job which make my
future brighter with the help of career planning and development.
Action Plan
Skills to Improve Actions to be taken Assessment Results
Stress Management
Skills
It is very important for
the students who
wants a career in
barista job role so they
have to work in under
pressure (Thompson,
2017). For this skill, I
daily practice for
mediation in yoga
session for 30 minutes
everyday. It is the only
way to develop this
skill.
For meditation I do
this activity under a
yoga supervision so
that he can check my
meditation session that
I can do accurately or
not.
Meditation becomes
very helpful that I
analysed that my
working capabilities is
increasing regularly
even in under pressure
situations.
Multitasking Skills For barista I have to
perform various task at
one time. So to
develop this skills in
me I am taking more
More participation is
taking care by my boss
or supervisor that
always measuring and
looking at my
To take participation
in each and every field
it gives me knowledge
and helping me to
become a multitasker.

participation in the
job. I take many
initiatives for
developing these skills
so that I can perform
all or various task at
same time.
initiatives that how
can I deal with all task
at same time.
It can be clearly
shown from my
performances that my
productivity is
continuous raising.
Communication Skills It is the most vital
skills that help to deal
with various kinds of
customers (Wuest and
Welkey, 2017). For
that I take classes in
which I take a
knowledge of many
languages that help me
to deal with each and
every individual.
This is assess by my
teacher in which they
give my classes and
take tests orally or
written.
It is very helpful to
deal with my clients
very well (Xie and
Pang, 2019). I scored
very well in my tests
that give me
confidence to talk with
customers and impress
with my
communication skills.
Above mentioned action plan is very important to improve or develop skills that are
required for job role of barista. They all are necessary to develop so that I can perform better in
my job.
CONCLUSION
It is concluded from the above report that career planning is very important for students if
they want to make their future brighter. Students face many good and bad experiences in their
life that they should learn lesson from them. It is the necessary for each and every student that
they should plan their career plan well that give clear directions. It is also analysed from the
above report that for successful career planning action plan is plays a crucial role. With the help
of action plan students make their goals and objectives very clear so that they can achieve in
time.

REFERENCES
Books and Journals:
Bomford, C. and Hambly, L., Creative Career Coaching: Theory into Practice.
Book Jr, R. T., Henriksen, K. and Stambulova, N., 2020. Oatmeal is better than no meal: the
career pathways of African American male professional athletes from underserved
communities in the United States. International Journal of Sport and Exercise
Psychology, pp.1-20.
Bosanquet, A., 2017. Academic, woman, mother: Negotiating multiple subjectivities during
early career. In Being an early career feminist academic (pp. 73-91). Palgrave
Macmillan, London.
Brown, J. L., and et. al., 2019. Career services in Australian higher education: aligning the
training of practitioners to contemporary practice. Journal of Higher Education Policy
and Management. 41(5). pp.518-533.
Liu, T., and et. al., 2019. Measurement scale development and validation of female employees’
career expectations in Mainland China. Sustainability. 11(10). p.2932.
Mahmoudi-Gahrouei, V., Tavakoli, M. and Hamman, D., 2016. Understanding what is possible
across a career: professional identity development beyond transition to teaching. Asia
Pacific Education Review. 17(4). pp.581-597.
Series, H. Q. C., Defining Quality: Student Career Development.
Supriya, S., Arul, M. and Jayakrishnan, J., 2019. Invisible Hindrance on Women Career
Development. Journal of the Gujarat Research Society. 21(2). pp.155-158.
Thompson, L. M., 2017. Career development and the process of overcoming obstacles through
the experiences of African American male executives (Doctoral dissertation, Capella
University).
Wuest, B. and Welkey, S., 2017, January. Movin'on Up: Strategies for Career Development. In
International Textile and Apparel Association Annual Conference Proceedings (Vol.
74, No. 1). Iowa State University Digital Press.
Xie, M. and Pang, M., 2019. GENDER AND CAREER DEVELOPMENT IN NONPROFIT
ORGANIZATIONS. Asian Women Leadership: A Cross-National and Cross-Sector
Comparison.