Developing individuals, teams and organisation

Developing
Individuals, Teams
and
Organisation

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 : Determine appropriate and professional knowledge, skills and behaviours that are
required by HR professionals......................................................................................................3
P2 : Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role..........................6
P3: Analyse the differences between organisational and individual learning, training and
development................................................................................................................................9
P4 : Analyse the need for continuous learning and professional development to drive
sustainable business performance.............................................................................................11
P5 : Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................13
P6 : Evaluate different approaches to performance management (e.g. collaborative working),
and demonstrate with specific examples how they can support high performance culture and
commitment...............................................................................................................................14
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Continuous advancement and evolving environment at workplace requires advance
professionals to meet the growing standards and challenging outcomes in an organisation. This is
where the importance of continuous development of professionals is felt. Professional
development refers to the process of learning new skills and acquiring further knowledge that
can help company's professionals to achieve maximum efficiency at workplace. It is a set of
training and educational programs that are being conducted by the organisations for their
employees to boost their productivity to succeed in their respective line of work. This report
focuses on different sets of tools and methods a Human Resource Manager requires to increase
the knowledge, skill-set and working efficiency of the employees working in an organisation.
This report is being generated in the context of Tesco a multinational retailing brand based out in
London (UK) with around 4752 stores worldwide. Established in 1919, currently Tesco is
considered as worlds 3rd largest retailing brand preferred worldwide by customers.
MAIN BODY
P1 : Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals.
Professional Knowledge
The required knowledge in the field of human resource management needed for being a
Human resource professional comprises of knowledge of Manpower planning, recruitment,
Training and development, Labour laws and legislation knowledge etc. These are the key basic
knowledge requirement to be a HR Professional. Apart, professional knowledge includes
technical knowledge to work on HR software also known as HRIS being widely used in every
industry is a must as everything at the workplace is technology driven and HR field is no
exception. An efficient HR professional requires hands on experience along with sufficient
knowledge to work with technical HR software to commence HR operations effectively and
efficiently. Also, knowledge of excel is considered as a big plus for HR s. (Widmann and
Mulder, 2018)

Skills Required by HR professionals.
Communication Skills – This is one of the basic and most important skill an HR
professional should have as HR acts as a link between the company and its employees. HR acts
as an employees activist at one end and business representative on the other. HR Professional
needs to communicate with every level of management. Being a HR Professional, it is must to
have brilliant communication skills so that one can efficiently communicate with higher
authorities as well as at lower level with proficiency.
Strategy creation and implementation – HR professional at a workplace should have
strategic mindset. It is necessary to continuously work on framing and executing employee
friendly strategies within the business premises so that goals and target can be achieved without
any chaos and hindrance at workplace. Creation and implementation of efficient strategies leads
to smooth functioning and maintaining a proficient hierarchy in an organisation.
Advising Skill – Diverse work culture and people from multiple backgrounds working at
same place sometimes results in unexpected chaos at workplaces. Whatever the reason behind
but to handle chaos and conflicts between employees it is extremely important that an HR
Professional should be skilled enough to advise employees, line managers and other authorities
on personnel issues. He/ she should have to be good enough to convince workforce to resolve
their personal conflicts to maintain harmony and efficiency within the workplace.
Recruitment and Selection – This is considered as the key skill of Human Resource
management profession. An efficient and skilled HR Professional should precisely know how to
find the best candidate for the vacant position, the tools and methods to use for recruitment and
selection process so that hiring cost can be minimized, and finding if there is suitable match
between the candidate, manager and company's culture.