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Professional Identity and Practice Solution Assignment

   

Added on  2021-01-03

18 Pages4328 Words21 Views
PROFESSIONAL IDENTITY ANDPRACTICE

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1Benefits of on going professional development for different stakeholders ................................1Investigate professional employer expectations of skills and competencies ..............................1Importance of on-going professional development and associated professional skillsrequirements.................................................................................................................................2Critically evaluate own skills and competencies to meet the employer expectation ofprofessional skills.........................................................................................................................2LO 2.................................................................................................................................................3Assess abilities, skills and competences for specific job role .....................................................3Learning theories and approaches used for personal and professional development processes .3Evaluate own skills and competences and the most appropriate development approach todevelop personal and professional skills......................................................................................5LO 3.................................................................................................................................................5Construct a development plan to enhance chosen skills and competencies within a specificwork context ................................................................................................................................5Relationship between development plan that applies underpinning learning and developmenttheory...........................................................................................................................................8LO 4.................................................................................................................................................9Undertake a job interview for a suitable service industry role ...................................................9Strengths and weaknesses of an applied interview process ........................................................9Evaluate a job interview process and the obstacle and challenges to overcome ........................9Reflective...................................................................................................................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

INTRODUCTIONProfessional identity and practice is an important part of a professionals' life to bridge thedifferences that are existent while working. This assignment is a reflective in understanding theseveral aspects to maintain the creditability and reputation while providing services effectually.Furthermore, it involves understanding the theories to bring concrete changes from professionaloutlooks. This also describes about interview process, its strengths and weaknesses to gain betterknowledge about its implementation for any company to hire correct people. Here, CardiffMarriot Hotel is considered, which is headquartered at the capital of Wales, Cardiff.LO 1Benefits of on going professional development for different stakeholders Continuing professional development (CPD) is imperative for Cardiff Marriot Hotelbecause it helps in maintaining credibility and reputation among the clients or customers. Suchprograms help the taskforce to upgrade their skills and prepare for better positions andperforming their tasks and responsibilities accordingly. The on-going professional developmentis very much essential for organisation as well as it will be able to define what the changes thatare needed for each employee are. There are several stakeholders of this hotel who gets benefitedfrom CPD and involves both internal and external types. The internal consists of managers andemployees whereas external contains customers, the government, investors or shareholders andthe employers.The internal stakeholders are receiving support and encouragement in terms of improvedefficiency and credibility. It also includes attainment of career goals by improving abilities andtechnical skills. Moreover, they know to manage the work and analyse the differences to use theself directed guidelines and structured learning cycle. Moreover, the external stakeholders mightbe benefited by understanding the formal policy frameworks and other related instructions. In regard to the same, the benefits are for longer run and focus on maintaining the qualityand delivery of services to meet the needs of clients and reap benefits to the investors and thegovernment (Wong and Lee, 2017). Hospitality sector is one of the strongest driving forces forgenerating revenues for the government and hence, Cardiff management focuses on updatingtheir employees skills for seamless running of operations at the workplace. Alongside, theemergence of digitalization has helped the managers to attract new customers and help theinvestors to stay with them. This has affected their overall positioning in the marketplaces at both1

local and global levels. CPD will be helpful for the employees as well as their personal andprofessional development will be there on continuous bases. Investigate professional employer expectations of skills and competenciesCardiff Marriot Hotel owners has a prime objective to maintain its brand image andattract the largest pool of customers from around the world. Such CPD programs help inimproving the hiring process of this hotel by highlighting the services required likehousekeeping, marketing etc. This is useful in management of the employees efficiently andwhich ultimately assist in giving high levels of quality services to customers who re visit again.The owners further has the vision to recruit sincere, dedicated and committed employees to maketheir mark in the markets efficiently. Additionally, the competencies are directly related to thetechnical skills and interpersonal skills that are considered as much required skills for survival tothe existing competition.Furthermore, the management skills are the most sought after skills in the hospitalitysector to attract new partners or investors with diversified clients. Herein, the application oftechnological advancements and the cultural aspects play roles to meet the hotel's management infulfilling their objectives (Molina-Azorín and et.al., 2018). The requirements consist of helpfuland skilled labour force and thus, the employers' viewpoint is to maintain such employees to helpthem gain more number of investors or shareholders along with customers from worldwidelevels.Type of skillsExpected Range (Out of 5)Current RangeTechnical Skills53.5Interpersonal Skills54Management Skills53Importance of on-going professional development and associated professional skillsrequirementsThe ongoing professional development program at Cardiff Marriot Groups emphasis onimproving the skills and competencies of the taskforce to improve their skills set in accordanceto meet the objectives. This not only boosts their confidence levels but also aid in maintainingthe motivation levels. Nevertheless, it highlights the understanding of employees about thelegislation, policies and laws of the management and makes them aware about their employers'2

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