Professional Identity and Practice

PROFESSIONAL IDENTITY
AND PRACTICE

INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. Examine Key benefits of on-going professional development for different stakeholders....4
P2. Investigation of Professional Employer Expectations of Skills and Competencies..............5
TASK 2............................................................................................................................................5
P3. Critically evaluation of own skills and competencies...........................................................5
P4. Range of Learning Theories and Approaches.......................................................................7
TASK 3............................................................................................................................................9
P5. Construction of a professional development plan to enhance chosen skills and
competences within a specific work context...............................................................................9
TASK 4..........................................................................................................................................10
P6 Undertake a job interview for a suitable service industry role.............................................10
P7 Review key strengths and weaknesses of an applied interview process..............................12
CONCLUSION..............................................................................................................................13
REFRENCE...................................................................................................................................14

INTRODUCTION
Professional identity is that kind of practices that has been going to consider effectiveness
of action which has to take an individual fro attaining of better results in coming time. As years
have passed it has been founded that various individuals had performed in lot of jobs and tasks
for gaining of level of satisfaction. This is going to have an impact over relations and living
standards. According to modern scenario different skills align with capacity of thinking this is
said to be an essential over professional and personal reasons. This hotel that has been taken as
per the context of the file is Ebers hotel. Also important information with the report of
development is to be given. Further exceptions of professionals employer, critical evaluation
upon skills along with the competencies is being covered. Weaknesses and strength in the
process of interview has been explained. Lastly interview over a particular job within service
industry has to be conducted within the right tine period.
TASK 1
P1. Examine Key benefits of on-going professional development for different
stakeholders
Due to the changes within the course of a going on development of professional nature.
This is considered to be one of the most important things for the students, employees and other
individual in consideration of an improvisation of effective time. This is considered to be that
kind of improvement plan that is consisting of various scales along with its competencies this is
going to be helpful in gaining of success in an organization. If taken into context of hospitality
industry then the most important thing is the satisfaction that is required to be gain. It is going to
be helpful in gaining of competitive advantage or edge within the market which can be
performed through developing of lot of strategies within the relation of an ongoing professional
development. If Ebers hotel consider this approach of development process then it is going to
help in making profit. Further the benefits of both employer and stakeholders of an organization
has been explained as follows (Browne and et. al. , 2018).
Benefits to Employees:
Job Satisfaction Level: It is considered to be one of the most important elements that has been
gained by workers through continuous development. Also level of comfort is there inside
employment. This can be understood through an example of continuous development like
Ebers hotel, can gain skills of communication, administration and this is going to result
into self satisfaction( Choi, 2018).
Benefits to Employers:

 Skilled Workforce: Major advantage of continued growth is that the workers have to face
is of skill and knowledge within them. This has been enabling of businesses towards
further improvement of quality with buyers and uplifting of profit in industries.
P2. Investigation of Professional Employer Expectations of Skills and Competencies
In present time an hotel like Ebers has very strong expectation from aspiring of managers
of an company in relation over skills of various kind and also competencies. Some of the
capabilities are expected by the employer and has been explained as follows:
Skills
Communication Skills: These are those skills that are considered to be one of the most important
tool that is required by the employers of Ebers hotel to be possessed in them. Mangers of the
hotel are dealing with lot of client on day to day basis and it also include those which are not
familiar with English language. Also it is needs to e provided over clear and accurate guidance
for subordinates that is key requirement of Ebers hotel.
Competencies
 Work Ethic: Work ethics of Ebers hotel has to kept in mind that can be done through
individual by marking extraordinary skills through marginal positions. This is considered
to be of aspects like punctuality, accountability, respect as well as professionalism.
Reason regarding this exception is that customers are to be preferred as those
organization in hospitality industry, in which employees are ethical which makes them
considerate and passionate about jobs. This has also become an exception of employers in
Ebers hotel (Connolly and et. al. , 2018).
TASK 2
P3. Critically evaluation of own skills and competencies
As in consideration with my personal and professional development this is going to be
helpful and I am required over consideration of different competencies along with skills as well.
In relation to current evaluation of my own competences with skills has been done and explained
as follows:
 Collaboration and Cooperation: Skills are required to be talked about then I am much
affective enough when it has come over managing of whole team. It has been involving

that is required to be considered as a skill. Analysis can be easily be done over
performing of analysis related to various problems. I am also able to finish my task by
taking and providing guidance to those who are in my team. Rating that I would like to
give myself is 8 out of 10.
 Willingness to learn and adopt: For analyzing of money I would like to give myself 6
out of 10 rating regarding my own skill. Always it has been majorly dependent over
examination and the outcome that has been learning from new subject. Also further
adding over it permits me over performing and has been allowed to create a obligation
over work that is important for post of Event Manager. This helps in getting of direct
results of Ebers hotel. As per this welcoming upon progressions is to be done accordingly
to perquisite of circumstances (Cruess and Cruess, 2016).
 Positive Attitude: In the present context this is an very important skills and if I have rate
myself the 8 rating out of 10 is going to be given. This is the reason why I have given
rating to myself this is required to check my confidence level. For conducting of various
tasks this is pretty much positive in nature and that delivery has to be done with full
efficiency of my own..
In competencies, some of the points which are necessary and have been mentioned below:
 Problem Resolving: 6 out of 10 is the rating that I have given to myself and reason
regarding this has come in front is enhancing of improvement level within myself. So,
that I could gain suitable position seeing my personality. Leadership: This is related to that type of competency then I am going to rate myself 7
out of 10. Though they are not good numbers when it comes to lead a team. Therefore
this is going to be required for keeping upon learning of new elements and in relation of
my improvement regarding it.
 Problem Resolving: Other crucial skills that have been majorly affected through overall
performance level from last two to three years. Basically, if I rate myself for this
competence then it will be 6 out of 10 which also needs right improvement.
Personal Skill Audit

Learning Skills Target Proficiency Existing Proficiency
Skills:
Positive Attitude
Temperament to learn
Cooperation
9 8
10 6
9 8
Competencies
Consumer Service
Leadership
Problem Resolving
Target Proficiency Existing Proficiency
10 8
10 7
10 6
P4. Range of Learning Theories and Approaches
There are various kinds of theories and approaches that are being utilized by the persons
to gain knowledge about speaking and other types of important skills. These have been used for
practice and are able to improve and also move forward. That is why approaches has been
helpful for me in a way that it is going to help in learning regarding my weaker skills. This has
been explained as follows:
Learning Theories:
 Constructivism: Such theory is related to an assumption that learning is an much
continuous process which every individual ahs to go through. Also investigation
regarding my past experiences and environment around me has helped in learning few
things (Dikilitaş and Yaylı, 2018).
 Cognitive: This theory is majorly based upon internal processes which have been meant to go on
with concentration and other mental activities or behavioral activities. This has been helping in
solving of problems and make memory sharp. By applying of the theory and helping in managing
problems by developing skills to solve them. Implementation of such theory that is going to help
in becoming of self sufficient and effective.

Learning Approaches:
 VARK Style: Such approaches have been related in association through method that has
been enabling an individual for categorizing over different learning styles. This has been
very different in learning and is completely dependent upon performance. Various tools
like visual, audio, reading writing and Kinetics could be used by me and this is going to
helpful in making learning much easier through questionnaire (Gayton, 2016).
 Kolb’s Learning Cycle: This is that kind of approach in which few stages has to be
encountered over new and effective experiences that are being gained. Further in next
stage that is there is of observation in which an learner has to be identified. Problems that
has been faced through an individual. As conflicts can also rise over any kind of matter in
an organization. As per these experiences and understanding over the required criteria of
next stage it has to be further seen. Following towards next stage this is a last and final
stage which has made related towards developing of an abstract and concept. Major focus
is upon developing of a concept and abstract. The main focus is upon development of
new and having uniqueness of ideas which is going to help in enhancing of growth over
an organization. approach is required to be helpful in developing of experiences over new
things and learning is also based upon experiences faced during that time.
This discussion upon different kind of theories and also approaches upon learning in my
point of view and understanding of constructivism theory and VARKA learning approach is
very much helpful and also suiting me as manager of Ebers hotel such theories have been
proven to be much effective. Major reason which is going to help in justification of two
learning styles and approaches has to be going to be cover aspects, that leads towards helping
in development of such skills and expertise on basis of experiences that has been gained
through past by me. Such things are very much helpful in developing of new type of skills
and ahs set expertise on basis of past experiences. It is helpful in forming of relationship
which enhances performance in better manner. Enhancement with efficiency is going to be
develop with competency level which has performed an role of manager in Eber hotel.

TASK 3
P5. Construction of a professional development plan to enhance chosen skills and
competences within a specific work context
Personal development plan (PDP)
This type of plan has been under such kind of activity or process which is helpful as per
establishment of an action plan that is going to be provided for all individuals and help in
overcoming of weaknesses and making more capability of performing over allotted roles to
accomplish a task. Responsibility has been going to be more effective and efficient in a manner.
Here is an Personal Development Plan for Event manger of Embers hotel (Goodman and et. al. ,
2018).
Sr
.
N
o
Learning
Objective
Current
Proficiency
Target Proficiency Development
Opportunities
Judging
criteria
Time
Scale
1 Commun
ication
skills
I have very less
power when it
comes to
communication
and hence I have
to face as lot of
problems while
doing
communication
with employees.
I am required to
develop these skills
for improving of
better and best
communication
through which
employees and
workers are able to
make me understand
problem.
.
Such skills
have to be
created and
improvement
of using
books, seeing
lectures and
reading
articles.
Judging
criteria has to
be based upon
feedbacks
from people
working in
office.
1 months
2 Problem
solving
Also I have
agreed that I am
Needs of improving
these skill is required
This can be
improved
Top level
authority and
2 months

skills average in
problem solving
and has to face
lot of difficulty
in providing
quality and
quantity. This
has to be related
to innovation
solution for
issues of
employees.
by me for providing
of quick and
innovative solutions
to problem of
workforce.
through
dealing with
various
difficult
problems and
constant
guidance
from
managers.
managers
3 IT skills I have weak IT
skills due to
which I am not
able to record
data related to
employees and
share
information with
work force.
I needs to improve
these skills for using
latest tools and
technologies for
maintaining the
records and data of
employees in a better
way.
These can be
improved
using certified
courses.
Top level
managers and
leaders
3 months
TASK 4
P6 Undertake a job interview for a suitable service industry role
As per the present manner process of interview for Event Manger has been conducted in
order to select an candidate for hotel, an certain criteria is required to be set which is going to
play an important role in selecting of qualified candidate within Ebers Hotel.
INTERVIEW
Interviewee: “Good Morning, Sir.”

Interviewer: “Good Morning, Please have a seat!”
Interviewee: “Thank You so much, Sir!”
Interviewer: “Shall we start the interview?”
Interviewee: “Yes please!”
Interviewer: “Okay. So, based on your own mind-set, what can be considered as the best key
skill that a manager needs in our hospitality industry?”
Interviewee: “Communication is said to be the most crucial and effective skill that a manager
should have, because what I think is that, without appropriate communication skills, an
individual may not become able to deliver right information!”
Interviewer: “If you are dealing within an unhappy client, how will you manage the whole
work?”
Interviewee: “The absolute first approach performed by me is suitably ask the client in regards
to the issues with our administrations he or she is confronting. Furthermore, I would be giving
them confirmation that their needs would definitely be taken into account, right away! Besides,
I would move in the direction of finding the underlying driver of the issue and resolve the
equivalent successfully.”
Interviewer: “Okay, a good answer, well a manager could effectively manage to attain a
number which is huge in nature but also attainable?”
Interviewee: “Designation and Management would be two noticeable methodologies which I
would apply right now. I would quickly move toward supervisors of various offices and would
distribute them obligations with clear directions and courses of events. Besides, for the
executives reason, I would embrace intermittent inputs to guarantee consistency in activities!”
Interviewer: “Fine, in the last, I want to ask that how will you performs different actions in
relation to resolving a problem which is also done by a staff member or our own company but

in an unethical manner?”
Interviewee: “At first, it is my responsibility to investigate the whole situation and ask from
the person, that what actually happened when the malfunctioning took place. At the same time,
I will also be reporting all the content gathered from him or her to authorities!”
Interviewer: “Okay, thank you so much for coming, you may leave now.!”
Interviewee: “Alright sire, thank you and I am hoping to get a call real soon!”
P7 Review key strengths and weaknesses of an applied interview process
As this is the last phase of interview process. It has become very important that all
qualities with shorter qualities also has to be checked upon and keep in mind. For reason only
some points are required to be explained that are weaknesses. Also are required to be considered
and has been explained as follows:
Strengths:
Precision: Such kind of inquires has to be put inside the procedure of an interview that has been
especially immediate and con has sequences are required to be explicit and answer has been
given as it was asked. It does not required to leave any information which is going to be
contributing in making selection of the qualified candidate only.
Spontaneity: This is one more strength which has to be marked out and relating of interview has
to be unconstrained round. It had been enquired for initiating of answers. It is going to be helpful
in making an secured legitimate answer from the interviewee who has to decide about key
possibility of job activity.
Weaknesses:
Time Consuming: This also one of the weaknesses which had been coming in front of an
interviewer. This has to be based upon the various types of things like distinction over in quires.
Conducting of an procedure has to be added upon specifically (Moorhead and et. al., 2019).

Lengthy: An appropriate response has to be very huge and it has to be reflected through the
process that has subsequently for long between both interviewee and questionnaire.
CONCLUSION
Considering of this information that has been mentioned above is pretty much clear that
an personal development plan is always going to lead towards development of skills in an
individual. Also this is required to help in taking right decision and gain knowledge over the
skills. In this manner it has to be said that given appropriate opportunity to an individual is going
to help in enhancing of his or her skills. This is going to enhance skills and competence of
something which is going to help in future growth.

REFRENCE
Books and journals
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students entering an Australian undergraduate nursing degree. Nurse education in
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Choi, J. H., 2018. Convergence factors of emotional labor of clinical practice and self-esteem on
professional identity in some dental hygiene students. Journal of the Korea Convergence
Society. 9(5). pp.99-104.
Connolly, M. And et. al. , 2018. The accommodation of contested identities: The impact of
participation in a practice-based masters programme on beginning teachers’ professional
identity and sense of agency. Teaching and Teacher Education. 71. pp.241-250.
Cruess, S. R. and Cruess, R. L., 2016. From teaching professionalism to supporting professional
identity formation: Lessons from medicine. Mercer L. Rev.. 68. p.665.
Dikilitaş, K. and Yaylı, D., 2018. Teachers’ professional identity development through action
research. ELT Journal. 72(4). pp.415-424.
Gayton, A. M., 2016. Perceptions about the dominance of English as a global language: Impact
on foreign-language teachers’ professional identity. Journal of Language, Identity &
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Goodman, J. M. and et. al. , 2018. From private practice to academia: Integrating social and
political advocacy into every MFT identity. Journal of marital and family therapy. 44(1).
pp.32-45.
Moorhead, B and et. al., 2019. Preparation for practice: embedding the development of
professional identity within social work curriculum. Social Work Education. 38(8).
pp.983-995.
Morgan, C. J., 2017. Graduates’ development of interprofessional practice capability during their
early socialisation into professional roles. Journal of interprofessional care. 31(4).
pp.438-445.

Nadelson, L. S. and et. al. , 2017. Am I a STEM professional? Documenting STEM student
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