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Professional Identity and Practice - Assignment

   

Added on  2020-11-12

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Professional Identityand Practice
Professional Identity and Practice - Assignment_1

Table of ContentsINTRODUCTION...........................................................................................................................1PART A...........................................................................................................................................1Key benefits of On-going professional development in context of their stakeholders................1Employer expectation in respect of employees skills and competencies in the context oforganisation..................................................................................................................................2Self assessment of skills & competencies for the role of assistant manager...............................4Learning theory and approaches which used for the personal & professional development ......5PART B............................................................................................................................................6Development plan to enhance my own skills and competencies for the role of assistantmanager........................................................................................................................................6PART C............................................................................................................................................7Job interview for the Service Industry for the role of Assistant manager...................................7Strength & Weakness of interview process.................................................................................8CONCLUSION................................................................................................................................8REFERENCE...................................................................................................................................1
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INTRODUCTIONProfessional identity and practices is the process of developing skills of an individual andmake them capable to build their skills & knowledge or create their professional identity (Bukor,2015). It is important and required for the various places because of that individual need todevelop these professional skills. For this, manager have to provide training to their employee aswell as individual need to self assess their skills and build development plan to enhance theirskills. To better understand, this report choose Brightsun Travel company which is UK basedtour & travel company. This report include the key benefits of On-going professionals, selfassessment of their own skills and then prepare development plan for the improvement. Inaddition, individual need to identify their strength & weakness of their interview process. PART AKey benefits of On-going professional development in context of their stakeholdersOverview of Organisation: Brightsun Travel company provide tour & travel service and it is UK based organisationand it was founded in 1986. Currently 1500 passengers connect with Brightsun Travel companyand approx 380000 passenger per year globally. Company provide different types of destinationplans for their customers and it will be categories in 3 platforms. Such as Brightsun.co.uk whichprovide leisure products for those people who required long haul. Traveasy.com provide flightbooking services with the best prices. Last one is Premier and it is for highly net worthyorganisation which plan business trips. Key benefits of On-going professional development:Professional development is the phase where individual enhance their skills to maintaintheir behaviour in the workplace. It will include the various functions such as academic degree,attend conference, information learning, training program and other opportunities. On-goingprofessional development is the process to measure the performance and knowledge of anindividual. It include the employees past experience and further is will enhance by providingtraining & development program (Clarke, Hyde and Drennan, 2013). Increase retention: It help the organisation as well as employee to increase theirretention power through On-going professional development. In the Brightsun Travel company,manager provide the various training to their staff members which help them to increase their1
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productivity as well as profitability. Further is provide the various incentives or compensationwhich motivate employees the most to perform well in their task. Build confidence: With the help of professional skills, employees feel confidant and givethem strength to face the critical situation. Brightsun Travel company's manager, providerequired training to their employees so they can enhance their skills and it develop confidence. Itwill increase productivity as well as profitability that further helps in achieving business goals.Helps to develop successful plans: After analysing the performance of organisation orworkers, it provide the overview to the manager to develop plans which provide success to theorganisation. In the Brightsun Travel manager, build various plans which going to be successfulbecause workers are skilled and have relevant knowledge, so they perform effectively and able toachieve business goals & objectives. Increase Trust: On-going professional development help the manager of BrightsunTravel company to increase their staff member's trust on their own capability and performance.Because training & development help the employees to enhance their skills and their relationwith customers. If employee believe in themselves so they can face any critical situation comesin front of their employees (Dang, 2013). Better and fast decision: It will increase the decision making capacity of managerbecause of On-going professional development. Brightsun Travel company provide variousrelevant training to their staff members which helps them to take important decision any criticalpoint. For example: employees have to deal with variety of customers, so they deal withaccording to their intelligence level because they have to response on the spot to the clients. Ifthey have capacity to take effective or fast decision so they can satisfy customer or make themloyal for longer time.Above discussed benefits help the Brightsun Travel company to achieve their goals &objectives. Which increase productivity as well as profitability and give them success for thefuture. On-going professional development beneficial for the Brightsun Travel company and helpthe employees to enhance their performances, skills or knowledge. Employer expectation in respect of employees skills and competencies in the context oforganisationMain objective of the Brightsun Travel is to provide cost effective, comfortable, suitabletrip to their customers which make their experience most valuable. Along with this, satisfy their2
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