Quality and Safety in Australian Healthcare System

Professional
Nursing

TABLE OF CONTENTS
1. INTRODUCTION ......................................................................................................................3
MAIN BODY ..................................................................................................................................3
2. QUALITY AND SAFETY IN AUSTRALIAN HEALTH CARE SYSTEM.............................3
1) Quality and safety are important consideration in Australian healthcare system....................4
2) The way quality and safety will be addressed as part of core business of healthcare
organisation..................................................................................................................................4
3. CLINICAL CARE ACTIVITY...................................................................................................5
Identification of appropriate clinical care activity.......................................................................5
Critical analysis of why care activity is essential for clinical care improvements related to
partnership with customers..........................................................................................................5
Associated risk or impact of low quality care and approach used to improve the quality..........6
4. DRIVEN BY INFORMATION...................................................................................................6
Process and outcome data ...........................................................................................................6
Discussion of the way process and outcome data can be analysed, collect and feedback for
improvements in clinical care......................................................................................................7
5. CONCLUSION............................................................................................................................7

1. INTRODUCTION
In recent scenario, public are facing lot of issue related to their health and well-being so
Australian Commission on safety and quality in health care is responsible for making national
improvements in quality and safety in healthcare. So that better and more quick, safe services
can be rendered to patient for their health. Moreover, national safety and quality health services
standard has been developed with an objective to “ protect public from harm and enhance quality
of health services (Biggs, Haapala & Kurrle, (2019)). So, professional nurse plays an important
role in supporting and information related to treatment, procedure and many more aspects of care
provided to the patient.
Therefore from the various standard set by National safety and quality health services,
Partnership with consumers (Standard -2) has been selected for the study. This standard specify
that leaders of health services organization implement, maintain and develop system to support
partnership with consumers. So, the main intention of this standard is to create health services
that can able to satisfied consumers, patient as well as career needs.
The study has contained critically discussion related to quality and safety in Australian
healthcare system, identified clinical care activity central to NSQHS standard. Furthermore, it
has included information related to the way process and outcome of data will be collected and
analyses. At the same time what are the feedback for improvements ion clinical care for better
health of public living in society. It can be stated that the study related to the National safety and
quality health services is pursued as it helps in understanding what are the practices that can be
used by healthcare to delivered qualitative services to patients. The standard of partnership with
consumers has also helped in understanding the way active involvement of people will lead in
improving health services of Australia.
MAIN BODY
2. QUALITY AND SAFETY IN AUSTRALIAN HEALTH CARE SYSTEM
As per perspective of federal Agency for healthcare, quality refers to doing right thing at
right time for right person so that best possible outcome can be gained. While safety can be
defined as preventions of all possible errors and adverse effects that can impact on health and
well-being of patient (NSQDMH Partnering with Consumers Standard, (2020). Therefore, it
can be illustrated that quality and safety is safe, patient centred and effective care provided to
patient so that its health issue can be easily resolved. Professional nurse needs to ensure that all

steps as well as actions has been taken in order to maintained safety and quality of care given to
patient (Ramalho & et.al., (2019). So it can be stated that it is crucial for Australian healthcare
systems to considered quality and safety while delivering services to patient. Such as:
1) Quality and safety are important consideration in Australian healthcare system
 The first and foremost reason that there are certain situation or adverse events that may
results in unsafe care which may further lead in dealt as well as harm to individual. So,
quality and safety helps healthcare professional to ensure that all precaution has been
taken while delivering service to patient.
 Maintaining healthcare quality and safety is also important as it contributes in reducing
and preventing errors, harm and risk associated to the patient. Thereby continuously
minimizing the adverse event as well as error for better care of patient or individual
living in society (Grol & Wensing, (2020).
 Another importance of maintaining quality and safety is that it contributes in improving
overall process of healthcare system for better care of patient. Thus. avoiding additional
cost by removing various errors, mistakes and failure included in the process of
delivering health care services (National Safety and Quality Health Service Standards,
(2020)) .
2) The way quality and safety will be addressed as part of core business of healthcare
organisation
There are different method as well as procedure such as setting specific goals, making
aware nurse about the key safety measure need to be taken are some of the method that can be
used by business of healthcare organization to ensure quality and safety for better outcome. So,
the way that are used by healthcare organization to addressed quality and safety can be illustrated
as follows:
Making use of monitoring technology: It is one of the best method that could be used by
healthcare organisation for health and safety of patient. In it the professional will make use of
technology to ensure that right procedure is provided to right patient so that their needs can be
fulfilled. Such as barcode system that helps in verification of patient medication and what are the
necessary steps that are taken to improve its safety. Bed alarms is also another method that notify
staff that patient has falls or is in problem thereby healthcare by making use of technology can
delivery safe and qualitative services to people (Sittig & et.al., (2020).