1PROFESSIONAL PORTFOLIO Table of Contents Introduction................................................................................................................................3 Reflective Blogs.........................................................................................................................3 Blog 1.....................................................................................................................................3 Experience..........................................................................................................................3 Reflective observation........................................................................................................3 Conceptualization...............................................................................................................4 Active experimentation......................................................................................................5 Blog 2.....................................................................................................................................5 Experience..........................................................................................................................5 Reflective observation........................................................................................................5 Conceptualization...............................................................................................................6 Active experimentation......................................................................................................6 Blog 3.....................................................................................................................................7 Experience..........................................................................................................................7 Reflective observation........................................................................................................7 Conceptualization...............................................................................................................8 Active experimentation......................................................................................................8 Blog 4.....................................................................................................................................9 Experience..........................................................................................................................9 Reflective observation........................................................................................................9
2PROFESSIONAL PORTFOLIO Conceptualization...............................................................................................................9 Active experimentation....................................................................................................10 Blog 5...................................................................................................................................10 Experience........................................................................................................................10 Reflective observation......................................................................................................10 Conceptualization.............................................................................................................11 Active experimentation....................................................................................................11 Summary..................................................................................................................................12 References................................................................................................................................14
3PROFESSIONAL PORTFOLIO Introduction Reflection is an effective way of learning. It enhances understanding and insight as one can look at their learning experience in retrospect and understand the interactions that they had with them (Irwin and Coutts 2017). It enables one to find key take away points, which they can later use in life for their personal and professional development. Throughout the course, we learnt many aspects of management. The learnings of the module helped us understand various aspects of personal and workplace management. Kolb’s learning model provides a framework for learning reflection. It includes four parts concrete experience, reflective observation, abstract conceptualization and active experimentation (Tomkins and Ulus 2016). In this report, Kolb’s model will be used to reflect on the learning of the five modules each. Additionally, it summarizes the overall learning and experience followed by a learning contract. Reflective Blogs Blog 1 Experience In module 1 we received a lectures and seminars about self-awareness and developing personal skills and qualities. We learnt about Hollander’s model and the Johari window, two of the most effective self-assessment tools (Collaborative 2018). I learnt that before we embark on journey to manage others, we first must become aware of our own selves, strengths and weaknesses.
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4PROFESSIONAL PORTFOLIO Reflective observation WhenIwasintroducedtotheactivitiesandtestsIcoulddotogainbetter understanding about my own self, I was quite captivated by it. We were given a skills audit, which shows me that critical thinking and problem solving, adaptability, research skills, stress management and taking part in discussions are my strengths. These I feel are essential abilities for future development in any professional genre. My personality strengths are empathy, flexibility, honesty, perseverance and integrity, which gives me many aspects on which I can build by career on (Refer to Appendix). I also recognized much of my weaknesses like, numerical skills, crisis management, time management and planning which might be a setback in my future career path. Moreover, there are also lack of patience, self- discipline, initiative taking and enthusiasm on my part, which might create barrier to my development. I also took the Johari window test, from which I came to know about my public, blind, hidden and unknown qualities, which I can use to help me build my career (Gamayanto et al. 2019). I feel that I participated well in the activities and was able to learn new things about myself, which was quite exciting, though sometimes I disagreed with the result. Conceptualization The module learning. activities and seminars has created a deep impact on me. It helped me develop concepts such as: Understanding self is the first step to understanding others and managing a workplace (Oliver and Duncan 2019). Self-esteem, self-determination, self-discipline are important factors for personal and professional growth. Various models and tests are available and all of them are more or less effective.
5PROFESSIONAL PORTFOLIO The information that I found gives me insight about my core psychology and the strengths that could build my career planning on and the weaknesses that need to convert to strengths for further development. I have the ability to contribute and taken part in discussions but I need to show more initiative. Active experimentation In order to ensure that I build on my strengths and become more proactive, I plan to ensure to be prepared about the activities, talk to people more and share ideas. This would help me in developing network, build relationships, develop my communication skills, which is my weakness and perform better through the course (Jaeger 2018). In future, when I work in any managerial role, I would be able to use the skills that I develop now and the understanding of core psychology to plan development for people working with me. Blog 2 Experience In the second module, we had lectures, seminars and activities regarding leadership. Here we learnt about the different theories of leadership like process theory, contingency theory, behavioral theory and psychodynamic theory and many more (Nawaz and Khan 2016). I also learnt about the different kinds of leaders and specifically the transformational leader and their traits. We took part in activities like identifying leadership style from videos and case studies. Reflective observation Through the learning of the second module, we learnt one of the most fundamental aspect of management, which is leadership. While management and leadership might seem completely different, both of these are quite connected to each other. We learnt much about
6PROFESSIONAL PORTFOLIO transformational leadership, which is one of the most celebrated leadership style at present. When I was listening to the lecture, I could clearly imagine the transformational leaders that I have seen like Steve Jobes and Sundar Pichai. The most surprising aspect for me was the relationship between personality traits and leadership styles. People who are highly innovative and inventive are likely to encourage the same and they create provisions for flexibility and development of his people through which they can grow as well (Scottet al. 2018). I tried my best to participate in the seminars and activities. Leadership was certainly one of the most essential topics that we learnt in the course. Learning about transformational leadership and after understanding the impact it might have on people, I feel that I need to develop the traits of a transformational leader in order to manage an organization and its people successfully. Conceptualization Through the learning of the module and this reflection, I concluded that: Leadership is an essential aspect of managing and developing people. While managers are mostlyconcentratedon organizationaldevelopment,leaderscan alignboth organization and employee development. Leaders, through their personality and abilitiescan motivate others easily thus ensuring better performance and engagement to work (Fotiet al. 2017). Transformational leadership style is one of the most successful approach to leadership and in I want to learn how to become one. Different leadership theories has enriched my understanding but it is the process theory that I feel is most essential as it informs the practice of leadership.
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7PROFESSIONAL PORTFOLIO Active experimentation In order to ensure that I can apply the knowledge that I gathered here in my personal and professional development, I plan to discuss with people, which leadership traits they see in me and use that insight to develop the necessary skills and competencies. I also plan to develop my weaknesses like patience and communication skills in order to become a more effectiveleader(Willis,ClarkeandO'Connor2017).Leadersneedtobemasterin communication, without which I will not be able to become a successful leader. Patience is also necessary trait among leaders. Blog 3 Experience In module 3, we learnt about transactional and transformational leadership and Belbin’s model of team roles. We also learnt about the different kinds of teams such as functional teams, cross-functional teams, virtual teams and self-directed teams, the 7 key aspects of a team, different models of team development such as linear, cyclical and pendular. We also learnt about group cohesiveness and its relation to performance. The seminar informed about self-determination theory, Ringelman Effect and social loafing, all importantconceptsrelatedleadershipandteambuilding(Scholtes,Mavrodievand Schweitzer 2016). Reflective observation Through the learning of the module, I was informed about the faults that might occur at appraising others. Team management is an important concept for managers and leaders as most of the organizations work in teams. Being able to recognize the kind of team that one is working with, the faults like social loafing or Ringelman effect were important to assess the performance of a team.
8PROFESSIONAL PORTFOLIO The most surprising thing about the module learning were social loafing. Many times while working in a team for a long time, members get used to the others doing their work. They become too dependent on their teammates and that leads to lack of effort and initiative on their part thus reducing the overall performance of the team. I think, as a leader, one must be able to recognize these faults and guide people so that they are able to develop their abilities (Thanh, Toan and Dung 2018). I did my best to understand the topics but some of them were somewhat difficult to grasp for me. I took help of internet research to better understand the concepts. I also took help from my peers where I faced problems. Conceptualization The conclusion that have drawn from the module is that: Understanding teams and team dynamics is necessary part of managing a workforce. Leaders need to direct teams according to the temperament of the team itself. The concepts of social loafing and Ringelman Effect warns leaders about the aspects where they might face problem in a team thus, proving a concrete theory for their practice (Shuffler et al. 2018). I must engage more on the learning and conduct individual research in order to ensure that the concepts become more accessible to me. Active experimentation From the learning of the module, I have decided to enhance my team management ability. For that, I need to build my self-discipline, crisis management and time management ability which I identified during the first module (refer to Appendix). I have decided to create goals for my development, which will help me in developing my own self and the abilities to manage others. In future when I work as a leader or manager in an organization, I would like
9PROFESSIONAL PORTFOLIO to use the learnings to proper use. I would be mindful of the faults in a team. In later modules, I want to participate more and develop my abilities in the meantime. Blog 4 Experience In the fourth module, I learnt about the impacts of leadership, self-efficacy, control and stress management. We learnt about the stressors and the way stress management can ensure better performance. We also played games to understand Ringelman effect, which was quiteinteresting.Moreover,welearntaboutfeedbackandbarrierstofeedback,the Attribution Theory and Weiner’s attribution model (Barling and Cloutier 2017). We also learnt the importance of confidence and the relationship of all these concepts with leadership. Reflective observation Themostinterestingaspectofthismodulewasstressmanagement.Inboth professional and personal lives, there would be situations, which we had not predicted earlier and thus we might face certain stress in order to manage the demands of the situation. Leaders and managers must be able to manage the stress that comes in crises and manage the people that work with them (Sischka and Steffgen 2018). The true assessment and quality of a leader is generally revealed during this time. I also felt that stress could occur at day-to-day lives and for that, many of the companies are including yoga workshops in order to reduce employee stress (Hartfielet al., 2017). Conceptualization From the learning, my key take away points are as follows, Managing people needs much consideration. It is not only their abilities but also the negative effects that might impact them, the barriers that ne might face, the fallacies
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10PROFESSIONAL PORTFOLIO and malpractices and above all, it is the understanding of the needs of the people that they manage. Stress is a regular part of work life and being able to manage that is important. Though stress management was found to be one of my strengths, I would like to work on that more in order to be able to manage stress more efficiently. Attribution theory can be used to enhance leadership abilities and improve team management. Leaders must be able to motivate people, understand the issues they are facing and come up with solutions (Pekurinen et al., 2019). Leaders are also expected to be exceptional problem solver, which was also one of my strengths. Active experimentation In order to ensure that I am able to apply the learning into practice, I need to understand more about the attribution theory, team management and stress management. In both personal and professional life, stress management is necessary and I plan to develop this ability further. I also realize that in order to be able to complete my module reading, extra reading for my understanding and all the activities I need to manage my time better. Thus, I plan to keep reminders for things to come and set deadlines for each of the assignments. Blog 5 Experience In module 5, we learnt about emotional intelligence and its relationship with stress. The lecture included aspects of our eating and diet habits. We also discussed about how our diet might affect our psychological wellbeing (Hadadian and Zarei 2016). Self and others management needs consideration of psychological aspects and this module connects all the aspects together.
11PROFESSIONAL PORTFOLIO Reflective observation The most interesting aspect of this module was emotional intelligence. Leaders, managers and people working in global organizations today must have this ability. Emotional intelligence helps one to understand the others perspective and work around that to ensure best performance (Serrat 2017). As I learnt about stress and the physical and psychological aspects of it, I realized them to be quite true (Malle and Korman 2017). I realized that many times our moods are decided by our physiological or psychological conditions. Emotional intelligence in this matter teaches us to be able to separate these feelings and behave professionally and in consideration with others. In this regard, many of the organizations now conduct stress-relieving workshops. Conceptualization From the learning modules my key take away points are: Emotionalintelligenceisakeyabilityfortoday’sprofessionals.Leadersand managers especially must have emotional intelligence in order to be able to manage teams effectively and efficiently. Emotional intelligence can also be used to understand the people we work with and respond to them in a more mindful and meaningful manner (Kornet al. 2016). Stress is a regular part of life but managing stress is effective. In order to be able to manage all the work, Leaders must be able to manage stress, manage others in critical situations and find out ways to come out of the situation. Our physiological and psychological aspects affect stress in us and managing diet and regular habits can reduce stress (Dai 2019). Many organizations are taking initiatives to reduce stress effectively.
12PROFESSIONAL PORTFOLIO Active experimentation In order to ensure better assimilation of the learning of the module, I need to ensure that I develop my emotional intelligence. To do that there are numerous tests and activities that I plan to conduct in future. I also want to develop my stress management ability. As we learnt through the modules and did activities, the aspects of management and leadership became clear to me. I want to develop my understanding of this course by reading more materials from the internet and finding articles online. I need to develop my personality traits more so that I am able to develop myself to a successful leader or manager in a global organization. Summary The five modules taught us the core concepts of management and leadership. There were many activities, workshops, discussion, games and debates through which we engaged with the course. The first step to managing people is to first understand and manage self. Through the modules, we came to know about the concepts of self-assessments, self-efficacy, and core psychology (Graves and Sarkis 2018). We learnt about Johari window and I used these tools to audit myself. The results that I found were quite acceptable to me in most aspects. We also learnt about leadership and management. Leadership was the dominant theme in the modules and we learnt about leadership styles especially transformational leadership. The lectures and activities helped me in deciding my leadership style. We learnt that personality traits influence leadership style largely, though leaders can also choose and change their leadership style according to the need of time and organization (Chenet al., 2017). Leaders also modify their leadership approach depending on the organization, culture and the people that they are working with.
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13PROFESSIONAL PORTFOLIO Through the learning of the module, I also developed some of my abilities like communication skills and confidence building. There were many activities and through them, I was able to build a peer network. The module and its activities were sometimes difficult for me to understand though they were interesting. I sometimes had to take extra initiative to understand the concepts or the relation between the concepts but that contributed to the development of my research skills. As I wrote the logs after each of the modules, I realized that as we go forward, the concepts are becoming quite clear and I could understand the interconnection among them (Arasli and Alphun 2019). The learning also helped me in identifyingmanyoftheaspectsbothpersonalandprofessional,whichneedsfurther developmentinordertobecomeamoreeffectiveleaderandmanagepeopleinan organization. Depending on those findings, I have developed a learning contract for my future. Development of weaknesses intro strengths: I will address each of the weaknesses identified through Johari test and Skill audit and I would address those to improve their condition. I would actively build communication and numeracy skills, as they are important in leadership roles. I would enhance my initiative in every aspect of learning so that I do not face any difficulty in understanding them. I would seek help from the teachers actively. Developing research skills: research skill is necessary both for academic and professional arena and I must develop this skill to a degree that I am able to find information about any situation or topic. Reflecting on the blind and hidden aspects: I would take note of the blind and hidden aspects of Johari test and would determine which of them are worth cultivating for my future development. I would also determine the areas of risk from the Johari test, which could be the reason for my setback and would try to actively overcome them.
14PROFESSIONAL PORTFOLIO Time management: time management is an important skill and for my academic excellence, I need to manage my time. I will keep regular notes and updates on the dates of submission and deadlines. I would set milestones and reminders, create timelines to better manage my work and time. References Arasli, H. and Alphun, C., 2019. The Impact Of Intrinsic Motivation In The Relationship Between Transcendental Leadership And Work Engagement: Evidence From Hotel Industry. In9thAdvancesInHospitalityAndTourismMarketingAndManagementConference Proceedings(p. 389). Barling,J.andCloutier,A.,2017.Leaders’mentalhealthatwork:Empirical, methodological, and policy directions.Journal of Occupational Health Psychology,22(3), p.394. Chen, X., Liao, J., Wu, W. and Zhang, W., 2017. Perceived insider status and feedback reactions: a dual path of feedback motivation attribution.Frontiers in psychology,8, p.668. Collaborative, S., 2018. Medical research and audit skills training for undergraduates: an internationalanalysisandstudent-focusedneedsassessment.Postgraduatemedical journal,94(1107), pp.37-42. Dai, Y., 2019. Coaching Leadership, Job Motivation and Employee Innovation Behavior. In5th Annual International Conference on Social Science and Contemporary Humanity Development (SSCHD 2019). Atlantis Press.
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16PROFESSIONAL PORTFOLIO Malle, B.F. and Korman, J., 2017. Attribution theory.The Wiley‐Blackwell Encyclopedia of Social Theory, pp.1-2. Nawaz, Z.A.K.D.A. and Khan_ PhD, I., 2016. Leadership theories and styles: A literature review.Leadership,16(1), pp.1-7. Oliver, S. and Duncan, S., 2019. Looking through the Johari window.Research for All,3(1), pp.1-6. Pekurinen, V., Välimäki, M., Virtanen, M., Kivimäki, M. and Vahtera, J., 2019. Work stress and satisfaction with leadership among nurses encountering patient aggression in psychiatric care: a cross-sectional survey study.Administration and Policy in Mental Health and Mental Health Services Research,46(3), pp.368-379. Scholtes, I., Mavrodiev, P. and Schweitzer, F., 2016. From Aristotle to Ringelmann: a large- scaleanalysisofteamproductivityandcoordinationinOpenSourceSoftware projects.Empirical Software Engineering,21(2), pp.642-683. Scott, C.P., Jiang, H., Wildman, J.L. and Griffith, R., 2018. The impact of implicit collective leadershiptheoriesontheemergenceandeffectivenessofleadershipnetworksin teams.Human Resource Management Review,28(4), pp.464-481. Serrat,O.,2017.Understandinganddevelopingemotionalintelligence.InKnowledge solutions(pp. 329-339). Springer, Singapore. Shuffler,M.L.,Diazgranados,D.,Maynard,M.T.andSalas,E.,2018.Developing, sustaining, and maximizing team effectiveness: An integrative, dynamic perspective of team development interventions.Academy of Management Annals,12(2), pp.688-724.
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