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Project CharterImplementing Integrated Information SystemDouglas Springer10/3/16Project Management(10956)Roberts, Kim
Business CaseHealth-Life Ltd provides various health services to the local community and to the patients whocome from other cities. The hospital is running good and there are brighter opportunities ahead.It is expected that due to the improvement in the economy, people will prefer better medicalservices. The current operational procedures of the hospital can process only 20-25 patients a daywith the total number of physicians it has in place. The management sees good opportunitiesahead and wants to step up the processes. The company will start the new operation at its newfacility in the next premise. The additional facility will allow the hospital to manage additional20-25 patients a day. However, the management is concerned about the effective management ofthe increased patient number and tracking all the records on regular basis. Moreover, the securityof the patients’ personal information is another concern. The paper based mechanisms ofmanaging the patient data will no longer be effective after the commencement of the newfacility. Apart from this, the management wants to integrate the entire functions within theorganization together so that it can keep track of all the activities and get updates when desired.The management has hired a consultant who can help them overcome this challenge. Theconsultant has suggested the management to implement integrated information technology.Project ScopeThe project is focused towards upgrading the entire mechanisms of the hospital system. The newsystem will increase the operational efficiency and more patients will be handled well. Theproject will bring together the heads of various departments and will implement an integratedinformation technology. Mentioned below is the project scope that will be kept in considerationwhile moving ahead with the project:-Implementation of computers in all the five departments (Marketing, Finance, HumanResources, Supply Chain, and Operations)-Online Connectivity of the entire computer system through LAN-Establishment of Cloud Service for data storage-Operation specific software development-Website and Mobile App Development for online appointment and patient tracking-Storage of patient data on cloud-Safety and Security ImplementationMilestone Schedule and Acceptance CriteriaMilestoneCompletionDateResponsiblePersonnelAcceptance CriteriaNeed AssessedNovember 1,2016Project Manager,Project AnalystEntire need of the hospitalidentified
Implementation PlanDevelopmentNovember 15,2016PM, ManagementApproved from ManagementResources RequirementPreparedNovember 25,2016Project Analyst,ProcurementManagerApproved by ProjectManagerResources ProcuredDecember 25,2016ProcurementManagerResources are as per therequirementsComputerImplementationFebruary 15,2017PM, SystemEngineersComputers have beeninstalled in each of the fivedepartmentsOnline Connectivitythrough LANMarch 20,2017Network EngineersAll the computers areconnected to the webCloud Service VendorIdentifiedApril 15,2017PM, Project AnalystSuitable cloud service vendorhas been identified andapproved by the managementCloud Service InstalledMay 30, 2017Software Designers,SoftwareDevelopersCloud service has beeninstalled and runningSoftware DevelopmentJuly 30, 2017Software Designers,SoftwareDevelopersSoftware designed anddeveloped.Website DevelopmentMarch 15,2017Outsourced #1Outsourced to externaldeveloper. Developed as perrequirementMobile AppDevelopmentApril 15,2017Outsourced #2Outsourced to externaldeveloper. Developed as perrequirementCloud, Mobile App,Website, and ComputersIntegratedSeptember 5,2017SoftwareDevelopers,Network EngineersEntire system is integratedand working as requiredPatient Data StoredOctober 30,2017PM, Data EntryOperatorsEntire paper based recordedupdated to the online systemSafety and SecurityProvisionNovember 15,2017PM, SecurityAnalyst, SoftwareDevelopersEffective security is in placeTraining andDevelopmentDecember 31,2017PM, TrainersConcerned employees aretrained to use the systemRisks and Mitigation PlanIdentified RisksResponsible PersonnelMitigation PlanMembers leaving in betweenas project duration is verylongProject ManagerShould have proper backup ofmembers and staffs in casethis happensCost and Duration ExtensionProject ManagerEnsure that the project moves
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