Project Human Resources Management Assessment Task

TABLE OF CONTENT
Content Pages Marks Marks
Achieved
TASK 1 – Written Responses (Total 15 marks for TASK 1)
Q1: Functional and dysfunctional project conflict 5
Q2: Importance of building relationship 5
Q3 Tools and techniques for human resources requirements
and to build an effective team 5
TASK 2 – Portfolio of Evidence (Total 85 marks for TASK 2)
A. Plan Human Resources (45 marks Total)
1. Resource Matrix (7 marks) 7
2. Responsibility/Accountability Matrix 7
3. Responsibility Assignment Matrix 5
4. Manage Conflict Resolution 4
5. Stakeholder Grid/Power 4
6. Stakeholder Planning 12
7. Skills Analysis 5
B. Implement Personal Training and Development (15 marks Total)
1. Performance Indicators 5
2. Training Need Analysis and Training plan 10
C. Lead the Project Team (15 marks Total)
1. Tools and Techniques to develop the team 5
2. External and internal factors influencing project team 5
3. Actions to minimize human resources impact on project 5
D. Finalise human resources activities (10 marks Total)
1. Organisational Policies and Procedures to disband the
project team 5
2. List of human resources issues and recommendations 5
Total 100
The learner is required to update and adjust the page numbers and topics based on the amount of their content
and the responses made to each task.
Project Human Resources Management Assessment Task, v1 Page 1 of 22 Updated 23 March 2018

Task 1 – Written Responses
15 Marks
Question 1: Explain the difference between functional and dysfunctional conflict on a project
(BSBPMG515 –2.1,2.2,2.3, 3.1,3.4 ) 5 Marks
The functional strife should be promoting a useful exchange of ideas and clearing airs and helping
to create thinking. This must develop creative ideas and allow more efficient scopes through
decision exchange. The dysfunctional conflict in renovating the kitchen must include various hard
and soft costs. The different hard costs related to the dysfunctional strife, in this case, must consist
of wasted times, loss of workdays, reduction of productivity and poor quality and performance. This
can also cover stress or health care expenses, theft and sabotages, turnovers, packages of
terminations and legal fees 1. Besides, soft costs related to dysfunctional conflict considered a loss
of skilled employees, reputations. A decline in customers’ service quality and morale.
Question 2: Why is it important to build a relationship before you need it?(BSBPMG515- 1.1,1.2,1.3, 1.4,
2.1,3.1, 3.3) 5 Marks
Here, the team members must be made understanding at the responsibility level. Here solid skills
can be planned, controlling and monitoring must be done to the role of project managers.
Managers must work for some time to know team members and their stakeholders. Further,
relationship management must be done with balancing proper attainment. There should be mindful
communication as the conflict resolution goes on. This is a tricky area for navigating project
managers. They have possessed typical focus project aims that is needed to meet those aims they
try to solve those conflicts2. Further, there should be a clearance of project requirements to keep
that up front. Here, stakeholders should be tempted to assume that managers have an adequate
amount of latitude to get deviated from requirements.
Question 3: For a recent project, describe the tools and techniques you applied when determining
human resource requirements and allocated them to the project and how you built an effective
project team that contributed to achieving project outcomes.(BSBPMG511
1.1,1.2,1.3,1.4,2.1,2.2,2.3,3.1,3.4,4.2)
5 Marks
Here the management of human resource should develop a SWOT analysis for renovating the
1 Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
2 Brewster, C. and Hegewisch, A. eds., 2017. Policy and practice in European human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Project Human Resources Management Assessment Task, v1 Page 2 of 22 Updated 23 March 2018

kitchen. This would determine the threats, opportunities, weaknesses and strengths of the kitchen.
This is helpful for HR departments to forecast different needs of labours and create proper plans for
maintaining and expanding as required. Besides, another vital tool for HR managers has been
utilised in business data 3. Further, data such as turnover rates, training costs, absenteeism rates,
employee hours, revenues, cost benefits and payrolls should allow HR managers to evaluate,
understand and analyse the business for efficiently.
3 Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
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Task 2 – Portfolio of Evidence
A. Plan Human Resources 45 Marks
(BSBPMG515 1.1, 1.2, 1.3, 1.4)
Task Human Resource required Estimated time
Development of detailed Project
Plan
Project Manager
Project team members x 4
5 days
4 x 2 days
Developing a Scope Statement Project managers 1 day
Develop scope baseline Project managers 2 days
Developing time and cost
baselines.
Project managers 2 days
Considering business goals Team members 4 days
Recognizing potential and
readiness
Team members 4 days
A2. Responsibility/Accountability Matrix
Responsibility / Accountability Matrix
Person
Phase Mr. X Mr. B Mr. D Mr. K
Activities /Deliverables I A I S
Create Project Plan A S, I I I
Providing vision for goals A S I A
Defining acceptance criteria I A S S
Managing risks A,S I A A
P = participate A = Accountable R = Review I = Input required S = Sign off required
A3. Responsibility Assignment Matrix 6 Marks
Task Who is
responsible
Who is
accountable
Who should be
consulted about it?
Who should be
informed that it is
Project Human Resources Management Assessment Task, v1 Page 4 of 22 Updated 23 March 2018

for
completing
the task?
(whole or
part)
for ensuring
this task is
done? (With
what
individual
does the
buck stop?)
being/has been
done?
The
suggested
solution and
approach to
deliver task.
Business
Sponsor
Business
sponsors
should be
holding high
positions to
solve issues of
business and
undertake final
decisions. This
role is a vital
responsibility
to enable quick
progression for
the progress4.
Business
sponsors must
get committed.
Further, they
must be
always
available for
overall duration
of the complete
project. Thus
they must
supplying clear
paths of
escalations.
Owner of business
case of the project.
One who assures the
current viability on the
fact that the project
has been according to
business case of the
project.
Assuring the funds and
additional resources
are needed to be
available.
Assuring decision
making process is
been effectively
escalated. This must
determine that the
project is fast and
highly effective.
Reacting to the
escalated issues
quickly.
4 Harrison, F. and Lock, D., 2017. Advanced project management: a structured approach. Routledge.
Project Human Resources Management Assessment Task, v1 Page 5 of 22 Updated 23 March 2018

Interpreting
necessities of
business
sponsors.
Business
Visionary
Visionary of
business has
been
remaining
across the
project
including team
and strategic
directions.
There should
be ensuring
that the
solution
delivered has
been enabling
advantages
that are been
elaborately
described in
business cases
that are
thought to get
achieved.
 Owner of
broader
implications of
business
changes from
perspective of
organizations
 Analyzing
business
visionary from
the project5.
 Owning wider
implications of
business
change from
organizational
perspective.
 Promoting and
then
communicating
business
visions. This
must be
towards every
interested
parties.
 Controlling of
progress that
has been
along the
vision of
business.
 Contributing
primary
requirements,
design and
reviewing
sessions.
 Approval of
changes to
high0levels
that is
prioritized
within the
requirement
lists.
 Assuring
various
collaborations
around
business
areas of
stakeholders.
 Assuring that
the business
resources that
are present
and to be
needed.
 Promoting
translation of
business
vision towards
the practices
of working.
 Acting as
ultimate arbiter
of different
disagreements
taking place
between team
members.
Delivery of
the solution. Project
Manager
They must be
provide high-
level managing
of directions to
project teams.
Project
managers has
been
coordinating
every aspects
of
management
of high levels.
Communication must
be made on the senior
management of the
governing project
authorities. There
should be business
sponsors. Steering
committee and project
boards.
There are high level of
project scheduling and
planning. Moreover,
there are the
controlling of progress
 Controlling of
entire
configuration
of project
managements.
 Motivating the
team to meet
objectives.
 Controlling
involvements
of business
under solution
5 Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
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