Project Management Assessment II Workbook - Old Farm House Business Case

This workbook accounts for 40% of your final grade. The workbook has five topics, each topic is worth 80 points, adding up to 400 points. Your total point tally will be divided by ten to determine your grade.

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Student Workbook for MNG91217
Project Management Assessment II
This workbook accounts for 40% of your final grade. The workbook has five topics, each topic is
worth 80 points, adding up to 400 points. Your total point tally will be divided by ten to determine
your grade. For a detailed scoring table per question, please see the ‘Assessment 2 - Rubric’ under
‘Assessment Tasks and Submission’ > ‘Assessment 2 – The Workbook’.

Contents
1 Topic 1: Project Management Introduction, Charter and kick-off.................................................4
1.1 Project Selection Prioritization Matrix...................................................................................4
1.2 Scope Overview (word limit: 150)..........................................................................................7
1.3 Milestone Schedule and Deliverables....................................................................................8
1.4 Initial Risk Identification.........................................................................................................8
1.5 Resources Required...............................................................................................................9
1.6 Initial Stakeholder Identification............................................................................................9
1.7 Team Operating Principles.....................................................................................................9
1.8 Lessons Learned.....................................................................................................................9
1.9 Commitment........................................................................................................................10
2 Topic 2: Communication plan, WBS, and RACI.............................................................................11
2.1 Stakeholder Prioritization Matrix.........................................................................................11
2.2 Project Communications Matrix..........................................................................................11
2.3 Work Breakdown Structure.................................................................................................12
2.4 The RACI chart.....................................................................................................................13
3 Topic 3: Time management and Cost Management....................................................................14
3.1 AoN......................................................................................................................................14
3.2 Time estimation...................................................................................................................14
3.2.1 Time estimation – Enumeration method.....................................................................15
3.2.2 Time estimation – Two Pass method...........................................................................15
3.3 Critical path..........................................................................................................................15
3.4 Resource Loading.................................................................................................................15
3.5 Gantt chart...........................................................................................................................16
3.6 Resources and cost to activity..............................................................................................16
4 Topic 4: Progress reporting scope change, and crashing.............................................................17
4.1 Crashing your project...........................................................................................................17
5 Topic 5: Risk management, and Quality management................................................................18
5.1 Risk identification I...............................................................................................................18
5.2 Risk identification II..............................................................................................................18
5.3 Risk identification III.............................................................................................................18
5.4 Quality tools.........................................................................................................................19

1 Topic 1: Project Management Introduction, Charter and kick-off
1.1 Project Selection Prioritization Matrix
Project/Selection Criteria
Potential
Monetary
Gain
Success
Probability
Social
Opinion
Weight: 5 10 3 Total
Construction Project:
International Hotel, Hawaii 10 5 5
50 50 15 115
Construction Project: Local
Hotel, Brisbane 8 6 4
40 60 12 112
Infrastructure Project: High
Speed Rail – Sydney to
Melbourne 9 45 3 30 8 24 99
Investment project: The Old
Farm House 7 35 7 70 10 30 135
Answer:
 Investment Project: The Old Farm house can be selected the most appropriate project to be
proceed with.

Old Farm House Business Case
You have inherited a century old farm house and acreage in a rural area. You have visited the site
and made an inspection. The house needs a great deal of repair work to get it marginally liveable.
You have itemized the most important things that need to be done and estimated the time required
as shown below.
You plan to use this house for vacations and as a rental property through Airbnb. In fact, your work
colleague as already expressed interest in staying over as soon as the property is finished. Your
parents have sponsored you with a personal loan of $10,000, - that will give you enough money to
buy the supplies and have a spending budget on help from a local contractor and two of his
apprentices. You yourself have committed to working 80 hours over your vacation to fix up the
house, but you are terrible at carpentry and painting. Your vacation of two weeks starts on Monday
the 1st of June, and you prefer to be present when the contractor is on site. Assume you, the
contractor and his apprentices1 all can work up to 8 hrs per day, 5 days per week.
You expect that within 2 years of renting the property you will have earned enough money to repay
your parents.
Each activity is to be performed by one person only.
Continually ask yourself the question “when this is done, what else can I start now, or which things
can I do at the same time?”.
Resources Cost Note
Supplies needed $5,000
You $0 Can do all jobs except
carpentry and painting
Contractor $125 per hour Expert in carpentry
Apprentice I $60 per hour Expert in painting
Apprentice II $40 per hour Can do all odd jobs (except
carpentry and painting)
Please note while working on this project, many assumptions are made that appear unrealistic, such
as for example the wages, or constraints around who can do what. The main reason behind these
decision has been to create an example that is easy for you to work on, while keeping it within small
boundaries.
The following List of Most Important Fixes and Project Customer Trade-Off Matrix are provided to
you as background to the project; they are part of the Business Case.
List of Most Important Fixes (not necessarily in order of schedule or priority):
1 Purchase supplies
2 Hang new curtains
3 Repair wooden shutters
1 For this case the contractor does not need to be present to have an apprentice working on site

4 Paint shutters
5 Hang shutters
6 Repair wooden porch
7 Paint porch
8 Repair wooden floor
9 Sand floor
10 Refinish (paint) floor
11 Paint ceilings
12 Paint doors
13 Paint interior walls
14 Paint exterior walls
15 Wash exterior windows
16 Wash interior windows
Project Customer Trade-off Matrix
Old Farm House Enhance Meet Sacrifice
Cost
Cannot go over
$10.000
Spend full budget
to save time
Schedule
Save time (you are allowed
to spend the full budget if it
enhances time finished)
Must finish in two
weeks (10
business days)
Quality Must meet
Scope Must meet
1.2 Scope Overview
The scope of the project is to repair the century old farm house and acreage and contribute
my jobs and deliveries to make sure that the hose is suitable enough for staying. The
estimated project timeline is 80 hours that is two weeks (10 business days) with five hours
daily work except the weekends. The entire project needs to be delivered within this
estimated timeline with a total investment of $10,000. This project will include various
reconstruction and painting sectors emphasizing on the improvement of the existing
architecture. This project will make sure that the reconstruction is delivered and managed
throughout the project lifecycle and the farm house is ready for staying for the family.

1.3 Milestone Schedule and Deliverables
Milestone Completion
Date
Acceptance
Criteria
Stakeholder
Judge
Charter signed off Sat 01-06-19 Project passed Contractor,
sponsor (Parents)
Shutters Tue 04-06-19
Shutters repaired Tue 04-06-19
Shutters
functioning
properly
sponsor (Parents)
Porch Wed 05-06-
19
Porch repaired Wed 05-06-
19
Porch functioning
properly
Me
Floor Thu 06-06-19
Floor repaired Thu 06-06-19 Not any leakage or
damage to floor
Me
Painting Mon 10-06-
19
Painting Completed Thu 06-06-19 Paints look
attractive
Me, Sponsors
Windows Tue 11-06-19
Windows repaired Tue 11-06-19
Windows
functioning
properly
Me
Project completion Tue 11-06-19
Farm house is
suitable for family
staying
Sponsors,
contractors
1.4 Initial Risk Identification
Project (Potential) Risks Risk Owner Contingency Plans
Project timeline and budget
escalation
Me Strictly following the developed timeline
Scope creep Me, contractor Proper management and meeting the
milestones

Resources quality is not good
enough for meeting project
qualities
Contractor Contractor should be reliable
Natural calamity, rains, or storm None 10% of the budget can be additionally kept
in the contingency plan
Apprentices not available for
some days
Apprentices Consider the health of the apprentices and
motivate them to complete the job within
estimated time
1.5 Resources Required
Funding: Parents (10,000+10% as contingency plan)
People: Contractor, apprentices, and me
Equipment: General tools, painting tools, paint, lubricant,
ladders and others
Other: Logistic, wooden blocks, safety tools and
suits, and others
1.6 Initial Stakeholder Identification
Stakeholder Interest in Project Priority (High/Medium/Low)
Manager (Me)
Manage the project
constraints High
Contractor
Resources availability
throughout the project
lifecycle Medium
Apprentices
Delivering daily operational
activities Low
sponsors (Parents)
Provide necessary funding
for the project delivery High
1.7 Team Operating Principles
Please list a minimum of three Team Operating Principles you believe are important for your project:
 We will respect each other throughout the project delivery
 Honesty will always be taken care of while discussing the project related updates and
growth

 We will take the responsibility of the issues and the problems faced throughout the project
lifecycle and make sure that they have been solved after proper and effective
communication
1.8 Lessons Learned
Please list a minimum of three Lessons Learned you believe can contribute to your project:
 The communication should be proper and effective with an assurance that the entire project
details are being informed to every stakeholder and there is not any miscommunication.
 The project documentation will allow in tracking and manipulating the project objectives in
manner to make sure the project delivery
 The project planning should be sophisticated and feasible in manner to meet the project
constraints.
1.9 Commitment
Fill out the first column of the table below:
Sponsor Department / Organisation Signature
Parents N/A <Please fill>
Project Manager Department / Organisation Signature
Me N/A <Please fill>
Core Team Member/s Department/ Organisation Signature
Contractor N/A <Please fill>
Apprentice ‘A’ N/A <Please fill>
Apprentice ‘B’ N/A <Please fill>

2 Topic 2: Communication plan, WBS, and RACI
2.1 Stakeholder Prioritization Matrix
Based on the project brief, examples from the book and your own interpretation, please identify as
many stakeholders as possible. Rank their power, Interest, Influence, Impact, Urgency and legitimacy
on a scale of 1 to 3 (1 = low, 2 = medium, 3 = high) and add them in column ‘Total’.
Stakeholder:
What is the
stakeholder’s
main interest? Power Interest Influence Impact Urgency Legitimacy Total
Priority (a
score of 6-9 =
low, 10 to 14
= medium,
15 to 18 =
high))
Manager
Manage the
project 3 3 2 3 2 2 15 high
Contractor
Manage the
project
resources and
deliveries 2 2 1 3 2 1 11 medium
Apprentices
Deliver
operational
activities as
planned 1 2 3 2 3 3 14
medium
Family (Sponsors)
Provide
necessary
funding 3 3 2 2 2 2 14
medium
Local community
Accept the
family in the
community 1 3 2 3 1 2 12
medium
2.2 Project Communications Matrix
Stakeholder
Learn From
Stakeholder
Share With
Stakeholder Timing Method
Owner
(responsible for
communication)
Manager
Project
management Contractor Twice a week Face to face Manager
Contractor
Resource
management Manager Twice a week
Face to face Manager
Apprentices
Operational
deliveries Contractor
In three days
interval
Face to face Manager
Family
(Sponsors) - Manager Twice
Face to face Manager
Local
community
Livelihood
including
cleaning and
sustainability Sponsor Once
Face to face
meeting
Manager

2.3 Work Breakdown Structure
WBS Code Activity Name
1 Charter signed off
2 Purchase supplies
3 Shutters
3.1 Repair shutters
3.2 Paint shutters
3.3 Hang shutters
4 Porch
4.1 Repair porch
4.2 Paint porch
5 Floor
5.1 Repair floor
5.2 Sand floor
5.3 Refinish (paint) floor
6 Painting
6.1 Paint ceilings
6.2 Paint doors
6.3 Paint interior walls
6.4 Paint exterior walls
7 Windows
7.1 Wash exterior windows
7.2 Wash interior windows
7.3 Hang curtains
8 Project completion
Figure 1: WBS
(Source: Created by author)

2.4 The RACI chart
WBS
Code
Activity Name Sponsor Project
Manager
(you)
Contractor Apprentic
e A
Apprentic
e B
1 M1: Charter signed
off
A R C I I
2 Purchase supplies
3 Shutters
3.1 Repair shutters I R A R I
3.2 Paint shutters I R A R I
3.3 Hang shutters I R A I R
3.4 M2: Shutters
repaired
4 Porch
4.1 Repair porch I A R R I
4.2 Paint porch I C A I R
4.3 M3: Porch
repaired
5 Floor
5.1 Repair floor I A C R I
5.2 Sand floor I R A R I
5.3 Refinish (paint)
floor
I C A I R
5.4 M4: Floor repaired
6 Painting
6.1 Paint ceilings I C R I I
6.2 Paint doors I C A I I
6.3 Paint interior walls I C C A R
6.4 Paint exterior walls I C C R A
6.5 M5: Painting
Completed
7 Windows
7.1 Wash exterior
windows
I C I A R
7.2 Wash interior
windows
I C I R A
7.3 Hang curtains I C A C R
7.4 M6: Windows
repaired
8 M7: Project
completion
RACI Key: (R) Responsible, (A) Accountable, (C) Consult, (I) Inform M(N): Milestone

3 Topic 3: Time management and Cost Management
3.1 AoN
Considered parameters:
WBS
Code
Act. No Activity Name Predecessor(s) Duration
(hrs)
2 1. Purchase supplies 8
3 Shutters
3.1 2. Repair shutters 2 4
3.2 3. Paint shutters 3.1 2
3.3 4. Hang shutters 3.2 2
4 Porch
4.1 5. Repair porch 2 8
4.2 6. Paint porch 4.1 4
5 Floor
5.1 7. Repair floor 2 8
5.2 8. Sand floor 5.1 4
5.3 9. Refinish (paint) floor 5.2 8
6 Painting
6.1 10. Paint ceilings 5 8
6.2 11. Paint doors 6.1 4
6.3 12. Paint interior walls 6.2 8
6.4 13. Paint exterior walls 2, 3 & 4 8
7 Windows
7.1 14. Wash exterior windows 2, 6.1 & 6.4 8
7.2 15. Wash interior windows 2, 6.2 8
7.3 16. Hang curtains 2, 6.2, 7.2 3
8 Project completion

Figure 2: AON Diagram
(Source: Created by Author)
Post the interim step here. Save your work. You will post the final schedule under 3.4
Network Diagram with critical activities:
Figure 3: Network Diagram
(Source: Created by Author)
3.2 Time estimation
WBS Task Name Duration Predecess
ors
Explanation on duration
1 Charter signed off 0 hrs No time will be required
2 Purchase supplies 8 hrs Purchasing can be done in
eight hours
3 Shutters 8 hrs Entire shutter repairing will
take eight hours
3.1 Repair shutters 4 hrs 2
Shuttle repairing will have
many operational activity
including scraping, welding,
and others
3.2 Paint shutters 2 hrs 4 Painting can be done in two
hours
3.3 Hang shutters 2 hrs 5
Shutters hanging can be
accomplished by spending two
hours
3.4 Shutters repaired 0 hrs 6 This is the milestone

4 Porch 12 hrs Entire porch repairing will take
twelve hours
4.1 Repair porch 8 hrs 2
Porch repairing will have many
activities that will took eight
hours to complete
4.2 Paint porch 4 hrs 9 Porch painting will be taking
not more than four hours
4.3 Porch repaired 0 hrs 10 This is the milestone
5 Floor 20 hrs
Floor repairing will be a time
consuming activity and hence,
it will take twenty hours
5.1 Repair floor 8 hrs 2 Floor repairing will include
many activities
5.2 Sand floor 4 hrs 13 Sand floor will also take almost
half day
5.3 Refinish (paint) floor 8 hrs 14
Painting the floor always take
long time then painting walls
or windows and hence, eight
hours will be required to do so
5.4 Floor repaired 0 hrs 15 This is milestone
6 Painting 28 hrs
Painting will be the most time
consuming phase throughout
the project
6.1 Paint ceilings 8 hrs 12 Ceiling paintings need
additional labour and time
6.2 Paint doors 4 hrs 18
Door painting will consume
half of the time then rest of the
painting sections
6.3 Paint interior walls 8 hrs 19
Interior walls will be major
operation that will consume 8
hours
6.4 Paint exterior walls 8 hrs 2,3,8
Exterior walls will be
consuming same time as that
of interior painting
6.5 Painting Completed 0 hrs 21 This is milestone
7 Windows 8 hrs
7.1 Wash exterior windows 8 hrs 2,18,21
Washing will take time as there
are windows in height and
ground too
7.2 Wash interior windows 2 hrs 2,19 Interior windows will take less
time
7.3 Hang curtains 0.75 hrs 2,19,25
7.4 Windows repaired 0 hrs 26 This is milestone
8 Project completion 0 hrs 26 This is final milestone

3.2.1 Time estimation – Enumeration method
Post the interim step here. Save your work. You will post the final schedule under 3.4
3.2.2 Time estimation – Two Pass method
Post the interim step here. Save your work. You will post the final schedule under 3.4
3.3 Critical path
Identify the critical path in your project:
The critical path in my project is B, G, H, I, J, K, and L:, and takes 44 hours

3.4 Resource Loading
Old Farm house
reconstruction
Resources available Code Cost per hour
You Y $ -
Contractor C $ 125
Apprentice I A1 $ 60
Apprentice II A2 $ 40
You + Apprentice II Y&2 $ 40
Apprentice I + II 1&2 $ 100
Contractor + Son C&S $ 150
Schedule ACTIVITY
PLANNED PLANNED RESOURC
ESTART DURATION
Purchase supplies 2 0 8 Y
Repair Shutters 3.1 8 4 Y&2
Paint Shutters 3.2 12 2 A1
Hang Shutters 3.3 14 2 A2
Repair porch 4.1 16 8 Y&2
Paint porch 4.2 24 4 A1
Repair floor 5.1 28 8 Y&2
Sand Floor 5.2 36 4 Y&2
Paint floor 5.3 40 8 A1
Paint ceilings 6.1 48 8 A1
Paint doors 6.2 56 4 A1
Paint interior walls 6.3 60 8 A1
Paint exterior walls 6.4 68 8 A1
Wash interior windows 7.1 76 8 C
Wash exterior windows 7.2 84 8 C
Hang curtains 7.3 92 3 C

3.5 Gantt chart
Schedule ACTIVITY
PLANNED PLANNED RESOURC
ESTART DURATION
Purchase supplies 2 0 8 Y
Repair Shutters 3.1 8 4 Y&2
Paint Shutters 3.2 12 2 A1
Hang Shutters 3.3 14 2 A2
Repair porch 4.1 16 8 Y&2
Paint porch 4.2 24 4 A1
Repair floor 5.1 28 8 Y&2
Sand Floor 5.2 36 4 Y&2
Paint floor 5.3 40 8 A1
Paint ceilings 6.1 48 8 A1
Paint doors 6.2 56 4 A1
Paint interior walls 6.3 60 8 A1
Paint exterior walls 6.4 68 8 A1
Wash interior windows 7.1 76 8 C
Wash exterior windows 7.2 84 8 C
Hang curtains 7.3 92 3 C
3.6 Resources and cost to activity
Old Farm
house
reconstru
ction
Resou
rces
availa
ble
Co
de
Cos
t
per
hou
r
You Y
$
-
Instruc
tions:
Contr
actor C
$
125
To allocate a resource in column F, click the cell and
choose the resource from the drop-down box.
Appre
ntice I A1
$
60
To create the bar, insert a number "1"
(without quotation marks) in the cell.
Appre
ntice
II A2
$
40
You +
Appre
ntice
II
Y&
2
$
40
Appre
ntice I
+ II
1&
2
$
100

Contr
actor
+ Son
C&
S
$
150
Schedule AC
TI
VI
TY
PL
AN
NE
D
PLAN
NED RE
SO
UR
CE
PERIOD
(HOURS)
ST
AR
T
DURA
TION Week 1
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39
Purcha
se
supplie
s
2 0 8
Y 1 1 1 1 1 1 1 1
Repair
Shutter
s
3.
1 8 4 Y&
2 1 1 1 1
Paint
Shutter
s
3.
2 12 2
A1 1 1
Hang
Shutter
s
3.
3 14 2
A2 1 1
Repair
porch
4.
1 16 8 Y&
2 1 1 1 1 1 1 1 1
Paint
porch
4.
2 24 4 A1 1 1 1 1
Repair
floor
5.
1 28 8 Y&
2 1 1 1 1 1 1 1 1
Sand
Floor
5.
2 36 4 Y&
2 1 1 1 1
Paint
floor
5.
3 40 8 A1 1 1 1 1 1 1 1 1
Paint
ceilings
6.
1 48 8 A1 1 1 1 1 1 1 1 1
Paint
doors
6.
2 56 4 A1 1 1 1 1
Paint
interio
r walls
6.
3 60 8
A1 1 1 1 1 1 1 1 1
Paint
exterio
r walls
6.
4 68 8
A1 1 1 1 1 1 1 1 1
Wash
interio
r
windo
7.
1
76 8 C 1 1 1 1 1 1 1 1

ws
Wash
exterio
r
windo
ws
7.
2 84 8
C 1 1 1 1 1 1 1 1
Hang
curtain
s
7.
3 92 3
C 1 1 1
Cost Per
Hour
$
995
$
99
5
$
89
5
$
77
0
$
57
0
$
57
0
$
57
0
$
57
0
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
$
-
Cumilative Cost
$
5,000
$
5,99
5
$
6,9
90
$
7,8
85
$
8,6
55
$
9,2
25
$
9,7
95
$
10,
36
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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93
5
$
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5
$
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93
5
$
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5
$
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5
$
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93
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$
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5
$
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93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5
$
10,
93
5

4 Topic 4: Progress reporting scope change, and
crashing
Go to blackboard and download the additional information needed for this topic. Go to
‘Assessment Tasks and Submission’ > ‘Assessment 2 – The Workbook’ > ‘Additional Info on the Old
Farm House Business Case’ and locate ‘Additional Information WEEK 4’
Use the information contained therein as the foundation for this week’s Two-Pass AoN and Gantt
chart.
There is only one exercise this week, but it is a big one and will require some experimentation. Use
the example provided to your advantage to understand the effects of crashing one or more activities
in your project.
4.1 Crashing your project
Use the information provided in the updated information, your project brief and the requirements
given in the Project Customer Trade-off Matrix, to optimize your project.
Provide a new Two-Pass AoN (including resource loading), Gantt chart, histograms and budget
graph based on the crashed project.

5 Topic 5: Risk management, and Quality management
5.1 Risk identification I
1. Schedule and budget alteration
2. Non reliable resources
3. Ineffective management
4. Breaking of carpentry tools
5.2 Risk identification II
Risk Register
Risk
Description
Impact
(Descriptive)
Category Probability
(P)
(1 to 10)
Impact
(I)
(1 to 10)
Score
(P*I)
Prevention
Strategy
Mitigation
Strategy
Breaking of
carpentry
tools
Potential loss
of time as
work cannot
be done
Material,
equipme
nt and
labour
cost
3 9 27 Have a spare
set of tools
available at all
times
Have a small
portion of the
budget set
aside to
replace tools
when
necessary
1 Schedule
and budget
alteration
Overall
budget
and
schedule
of the
project
5 9 45
2 Non reliable
resources
Quality
of the
project
delivery
4 8 32
3 Ineffective
management
Failure of
the
project
3 7 21
5.3 Risk identification III
Risk
Description
Impact
(Descriptive)
Category Probability
(P)
(1 to 10)
Impact
(I)
(1 to 10)
Score
(P*I)
Prevention
Strategy
Mitigation
Strategy
Breaking of
carpentry
tools
Potential loss
of time as
work cannot
be done
Material,
equipme
nt and
labour
cost
3 9 27 Have a spare
set of tools
available at all
times
Have a small
portion of the
budget set
aside to
replace tools

when
necessary
1 Schedule
and budget
alteration
Overall
budget
and
schedule
of the
project
5 9 45 Regular
monitoring
and auditing
of the project
Crash the
project if
required
2 Non reliable
resources
Quality
of the
project
delivery
4 8 32 Legal
agreement
with the
contractor
related to the
resources
Regular check
before using
the resources
3 Ineffective
management
Failure of
the
project
3 7 21 Proper
planning and
using
appropriate
leadership and
managerial
attributes
Regular
monitoring
and auditing
of the project
5.4 Quality tools
Quality tool Explanation
Charter Provides guidance for the project; establishes a rationale for the
project; establishes a baseline for execution of the project.
The Charter is important for my project in order to initially establish
the work to be done, but also establish project boundaries – what
won’t be done.
1. Checklist Checklist helps in comparing the ongoing project growth and the
required deliveries those were meant to be delivered throughout
the project lifecycle
2. Cause and effect
diagram
It will make sure to analyse and reflect on the different course of
actions those could be taken due to certain uncewrtainties
3. Scatter diagram Better analysis can be driven related to the data gathered on the
ongoing progress and growth of the project with an assurance that
the precautions can be taken against this.

Next, select three work packages from your project, and using the quality tools you have nominated
above, explain how you would maintain its quality, as well as identify who is responsible for each
quality tool:
Project
Deliverables
Work
Processes
Quality Control
Activities:
Quality Assurance
Activities:
Quality Roles &
Responsibilities:
[Repair Porch] [4.1] Charter Ensure that ONLY repairs
are carried out as per
Charter and agreed
activities. This activity
does not include
modifying or improving
porch. It is important to
adhere to this to mitigate
against scope creep.
Owner to ensure
repairs only are
carried out.
Contractor to
ensure
apprentices do
not engage any
additional work.
1. Paint
exterior walls
6.4 Checklist Checking whether
previous activities are
being accomplished or
not and they are meeting
the dependencies of this
activity
Project Manager
will have to
complete this
checklist
2. Hang curtains 7.3 Cause and effect
analysis
It will help in determining
the possibilities of the
actions being driven
earlier and what are the
modifications those are
required in the present
scenario
The project
manager and the
owner will have
to make sure that
the results are in
the favour of the
project delivery
and it can be
delivered
accordingly
3. Project
completion
8. Scatter diagram It will analyse the data
related to the ongoing
growth and development
of the project and it must
be assured that the
project is lying under
proper category to be
delivered
Contractor,
project manager,
and owner will
have to evaluate
the results and
make sure that
the project is
under green
area.

6 Bibliography
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Larson, E.W. and Gray, C.F., 2015. A Guide to the Project Management Body of Knowledge: PMBOK
(®) Guide. Project Management Institute.
Talman, J., 2018, August. Enhancing Teamwork in Group Projects by Applying Principles of Project
Management. In Innovations in Teaching & Learning Conference Proceedings(Vol. 10, pp. 3-35).