Project Management and Risk Analysis

This assignment delves into the core concepts of project management, focusing on risk analysis and mitigation. It examines various project management methodologies, tools, and techniques used to plan, execute, and control projects effectively. Students are expected to analyze real-world case studies and apply their understanding of risk management principles to develop strategies for overcoming potential challenges in project implementation.

PROJECT
MANAGEMNENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
FIRST DELIVERABLES: FEASIBILITY STUDY.......................................................................4
Project overview..........................................................................................................................4
Statement of the problem.............................................................................................................4
Define and write the project goals and objectives.......................................................................5
Define and write the project deliverables....................................................................................5
Create a work breakdown structure.............................................................................................6
Key personnel & resources..........................................................................................................6
Budget..........................................................................................................................................7
Risks............................................................................................................................................7
FINAL DELIVERABLES: PROJECT MANAGEMENT PLAN (PMP).......................................8
Executive summary.....................................................................................................................8
Company background, mission and key performance indicators (KPIs)....................................9
Establishing performance goals and points for evaluation of the project implementation........10
Project procedure and its evaluation..........................................................................................10
Personnel....................................................................................................................................11
Resource allocation plan............................................................................................................12
Preparing and examination of the budget..................................................................................12
Project purpose breakdown........................................................................................................13
Communication plan..................................................................................................................14
Work Breakdown Structure (WBS)...........................................................................................15
Project schedule.........................................................................................................................15
Risk management plan...............................................................................................................17
Design and prepare closure evaluation and reports...................................................................19
Final deliverable outline............................................................................................................21
CONCLUSION..............................................................................................................................21
REFERNCES.................................................................................................................................23

INTRODUCTION
Project management refers to the process of planning, initiating, executing, monitoring,
controlling and closing a project to meet the defined or set targets (Muriana and Vizzini, 2017).
The present project report aims at creating a project plan for establishing a new business in India.
In such regards, the report will present an in-depth understanding of the various activities and
functions that are required to be performed by the project manager to startup their prospective
business in India within decided time limit. It will comprises enormous activities that will be
carried out by the project manager such as defining the project, its scope, reporting structure, risk
management, communication plan, gantt chart, network diagram and many others. Moreover, it
will also create budget for the financial estimation of the costs and personnel requirement to
complete the project within the decided time frame.
FIRST DELIVERABLES: FEASIBILITY STUDY
Project overview
In the proposed project, it has been decided to open a new online rental service company
in India.
Problem statement:
In India, due to income inequalities, the trends among consumers to buy required goods
and services on rent are continuously increasing to reduce excessive spending. It brings
opportunities for the new entities to open an online rental business in the Indian market.
Target:
The main aim of the project is to deliver various services like rooms, cars, designer
clothing and apparel, fashionable accessories and others items to the public.
Assumptions:
The online business model is totally based upon the requirement of users and their
benefits.
Risks:
Lack of resources like funds, skilled personnel, technical failure, regulatory risk,
consumer market risk and other may exists to the project planner.
Statement of the problem
Now-a-days, rising trends towards online rental business that gains preferences among
entrepreneurs explore the opportunity for the potential businessman to commence start-up or

expand their business in India through online rental services. Under this business model, entities
deliver required goods and services to the customers on rental charges. The demand for such
businesses in India is increasing over the years because; consumers are demanding preferred
products on rents because they have not enough funds to buy the item (Banihashemi and et.al.,
2017). Moreover, they require several products for specific purpose and after this; the item is not
really useful for them. Therefore, they are identifying sources from where they can purchase the
item at rental fees without the need of buying it. This is the reason behind selecting online rental
services business in India.
Define and write the project goals and objectives
1. To create an online rental E-commerce software where user can purchase required goods
and services on rent through reservation system
2. To develop a website to advertise and promote online rental selling
3. To provide ease and convenience to the consumers through rental delivery system
4. To reduce paperwork through developing a website to deal electronically
Define and write the project deliverables
Objectives Deliverables
To create an online rental E-commerce
software where user can purchase required
goods and services on rent through reservation
system
Web based system to collect, integrate and
warehouse registration records
To develop a website to advertise and promote
online rental selling
Website that place online advertisement for the
promotional strategies
To provide ease and convenience to the
consumers through rental delivery system
Website will enable users to shop online from
any place on a single click
To reduce paperwork through developing a
website to deal electronically
System that curtail paper work through online
transactions

Create a work breakdown structure
Key personnel & resources
In order to start a new set up in India, project planner will be require to recruit various
personnel for different purpose. For the successful implementation and completion of the project,
it is essential for the company to have skilled, excellent, dedicative and enthusiastic personnel, so
that, they can carry out their work responsibilities effectively and meet out their targeted goals
successfully (Hope, 2016). With the prospective project plan, the personnel requirements are
presented below:
Personnel
requirement
Roles and responsibilities
Project manager Manager will be responsible to plan the project, monitoring, administrating

and controlling. Moreover, he owes responsibility to produce expected
deliverables and create an excellent plan for the risk management.
Application
developer
Develop will be require to construct a program specification plan through
client discussion and breaking the specification into simpler terms to find out
the best solution of the problem (Bozarth and Handfield, 2016).
IT engineer The proposed business is about to open a new online rental business,
therefore, IT expert needs to be hire who design and run software, create
DBMS and will be responsible to handle all the technical and network issues
for the proper functioning.
Quality analyst QA will render suggestions for the development of test plans, application &
functional testing and produce test reports as well.
Project boards Board will recruit project manager and also communicate all the necessary
information to all the stakeholders (Srivannaboon and Munkongsujarit,
2016). This body also has responsibility to assure proper resource availability
and manage conflicts and disputes.
Apart from this, entrepreneur will need necessary resources such as processor, operating
system, server, hard disk, software, database management software, quality testing software and
others.
Budget
It is the process of forecasting of future expenditures that project manager will be require
to spend to start their potential set up in India. It is important because it helps to anticipate the
required amount of expenditures, so that, project planner can collect required funds and manage
it effectively to reach the desired outcomes (Reynolds, 2016). With the planned business, entity
will require approximately 50000 GBP that will be collected from the personal savings, financial
support from friends and family members and borrowing through bank as well.
Risks
There are different types of risks exists in a project that can negatively impact the project.
It is essential for the project planner to take necessary steps and initiatives to prevent and
safeguard the project against potential risk. With the constructed project plan, there are following

risks exists in the project that may adversely affect the implementation and operations of the new
business, discussed underneath:
Technological risks: The main risk in the project management is the failure of proper
functioning of the technical components such as security issues, lack of new and advanced
technologies and others (Shokoohyar, Qi and Katok, 2017).
Communication issues: Complexities regarding issues of communication problems
between all the team managers like project manager, coordinator, technical experts and other
members also create problems in the successful completion of project management.
Lack of funds: Inappropriate availability of financial resources to buy equipments,
resources and others may cause hurdles in the front of project planner (Muriana and Vizzini,
2017).
Lack of skilled personnel: Managers, technical experts, co-ordinator, operational
managers and all the other members must be skilled, experienced and well trained in their work,
thus, lack of skilled personnel may give rise to risk (Olson and Wu, 2017).
Scope creeping: Invalid and unrealistic assumptions in budget development may leads to
poor cost estimation and negatively impact the project completion.
Scheduling risk: The time period that the project will take longer period to complete the
project in comparison to the expected is called scheduling risk and delay the project completion.
Consumer market risk: In India, needs and demands of the consumer tends to vary from
each other due to differences in economic status, own choices, preferences, culture and social
factors and others. In order to cope up with the diversified expectations, it is necessary for the
manager to take right decisions to reduce the uncertainty risk.
FINAL DELIVERABLES: PROJECT MANAGEMENT PLAN (PMP)
Executive summary
In the proposed project, an online rental business has been designed that will offer online
rental facilities to the consumers as per their varied expectations and preferences. In this,
company will charge rent from the customers on the hourly basis. There are number of things tha
is required to be focused before starting an online rental business such as inventory management,
pricing policy, product portfolio, target consumers and many others. Under the planned business,
customers can order any item on the basis of priority in their rental queue. It is an easier and
flexible way to manage order, shipping, labelling, and dispatching orders and others. Moreover,

transactions can be conducted online at high SSL security. Apart from this, user can update their
information through setting in my account selection. This E-Commerce online rental website
provides proper confidentiality and security to the customers of their personal information.
Customer can access the website and search required item along with the rental fees charged by
the company (Steyn and et.al., 2016). They can order goods online and get the delivery at home
or any other places where it has been ordered. It is the centralized system that provides all the
required information to the user at a single place and they also do not require visiting physically
at store and not buying the product to get its ownership. They can book the order, make
payments for the required period and then return the item. With this, company can charge
multiple rental fees and generates higher revenues to achieve their targets.
Company background, mission and key performance indicators (KPIs)
After analyzing the current market in India, it has been identified that people has lack of
affordability, therefore, they require goods at cheaper rates. However, rising inflation gives rises
to the prices and make the product costlier for the population. Thus, the planned business of
online E-commerce rental business will provide an alternative solution to the buyers, in which,
they can get the item just after making payment of rental fees without acquiring its ownership
(Heagney, 2016). Thus, it prevent the consumer from too much expenses and satisfy their needs
& expectations. With the developed website, user can search items at nearest locations and order
it immediately just on a single click.
Mission: The mission statement of the online rental company is to deliver best quality
products and services at reasonable rental charges to the consumers as per their expectations. To
attain this, resources will be optimally utilized to grab the attention of the larger audiences and
satisfy them effectively.
Key performance Indicators: Following are the KPIs that will be used to monitor and
track the progress of the project, presented below:
Web traffic: Higher the visiting by the consumers on site increases the online traffic for
the firm.
Conversion rate: The rate of conversion of inquiries into original or real buyer.
Commission: The percentage of profit that company gains over the deal through adding a
mark-up to the original cost (Schwalbe, 2015).

Net profit percentage: The profit that entrepreneur acquired after making the payment of
all the expenditures is called net profit, rising trend of NP indicates better performance.
Number of complaints: On the website, user can post their complaints and provide
feedback also, high rate of complaints indicates that business is delivering poor services to the
consumers or vice-versa.
PPC traffic: Number of customers who click on the web page to inquire any information
can be measured through pay-per-click traffic.
Sales volume & value: Firm can also examine the trends of sales in terms of both the
value and volume to evaluate business performance.
Establishing performance goals and points for evaluation of the project implementation
Entrepreneur prepared five-year performance based targets that is required to be achieved
after five year from launching point, presented below:
1. To reach an online audience base of 10,000 visitors till the end of 2022
2. To achieve the conversion percentage of 7.5% or more by the end of the year 2022
3. To maximize revenue base to 10 million or more to the end of December 2022
4. To generate net profit of 10% or more on the total turnover
5. To effectively advertise and promote the sale through web-marketing, social-media
marketing and E-mail marketing practices
6. To reduce consumer complaints through delivering top quality services at reasonable
rental charges
7. To update and innovate the E-commerce online website using latest technologies such as
web 2.0 technology
Project procedure and its evaluation
The prospective online rental website will be designed and developed using following
procedural steps, described below:
Initial registration: At the beginning stage, user and owner will register their goods and
services either on the basis of pay per use and pre membership.
Locate products and services: With the website, after registration, buyer can investigate
required information through web surfing to identify the availability of items at the most near
locations (Alotaibi and Mafimisebi, 2016). They can inquire about all the possible or suitable
alternatives and make the best decisions.

Information delivery process: During this step, website will provide essential information
to the web-user about product quality, design, location and others. They can also inquire the
rental fees charged by the company for various items (Portny, 2010). On the basis of it, they can
relatively examine the potential benefits of various products and identify the most appropriate
product that will satisfy their needs effectively.
Confirmation: After filling all the information such as goods, size, time-duration, delivery
place and others, they can confirm the item and get its delivery at home.
Post-usage return: As already said, that this business will offer rental services, therefore,
ownership does not transfer to the buyer. Therefore, obviously, after the completion of the filled
duration, it is the responsibility of buyers to return the item, otherwise, they will be charged by
extra fees as a penalty (Schwalbe, 2015). Alternatively, if user extended the time limit in advance
through necessary adjustment, then, he or she may return the goods within extended period.
Evaluating online rental business
Project scope: On the basis of the project scope and key performance indicators, the
success of the project will be examined and evaluated. Moreover, regular monitoring and
controlling of the plan helps to track the progress, so that, necessary actions can be taken to
prevent delay and complete it on time.
Measuring outcomes: Comparison between desired and actual outcome helps to evaluate
the success of the project and helps to take right action on right time.
Personnel
Personnel
requirement
Roles and responsibilities
Project manager Manager will be responsible to plan the project, monitoring, administrating
and controlling. Moreover, he owes responsibility to produce expected
deliverables and create an excellent plan for the risk management (Kerzner,
2013).
Application
developer
Develop will be require to construct a program specification plan through
client discussion and breaking the specification into simpler terms to find out
the best solution of the problem (Alotaibi and Mafimisebi, 2016).

IT engineer The proposed business is about to open a new online rental business,
therefore, IT expert needs to be hire who design and run software, create
DBMS and will be responsible to handle all the technical and network issues
for the proper functioning.
Quality analyst QA will render suggestions for the development of test plans, application &
functional testing and produce test reports as well (Walker, 2015).
Project boards Board will recruit project manager and also communicate all the necessary
information to all the stakeholders. This body also has responsibility to
assure proper resource availability and manage conflicts and disputes.
Resource allocation plan
It is essential for the project planner to optimally allocate and utilize the resources in
various functions in economical manner to get the desired outcomes. Under the proposed plan,
entrepreneur will require funds, employees, time, technologies, equipments and others resources
which is required to be utilized effectively and efficiently.
Preparing and examination of the budget
In project management, budget is an important tool that is used to anticipate or project
future possible revenues and expenditures that will be incurred as cost to execute the plan
(Portny, 2010). With reference to the online rental business, it is prepared here as under:
Particulars April May June July August
Septembe
r
Sources of cash
Turnover
1800
0
1890
0 19845
21333.
4
22933.
4 25226.7
Other income 2500 2500 2500 2500 2500 2500
Total cash inflow
2050
0
2140
0 22345
23833.
4
25433.
4 27726.7
Utilization of cash
Material purchase 9360 9828
10319.
4
11093.
4
11925.
4 13117.9
Personnel salary 5000 5000 5000 5000 5000 5000
Promotional expenditures 1230 1284
1452.4
3
1549.1
7
1398.8
4 1524.97
Fixed overheads 1200 1200 1200 1200 1200 1200

Total cash outflow
1679
0
1731
2
17971.
8
18842.
5
19524.
2 20842.9
Cash deficit / surplus 3710 4088
4373.1
8
4990.8
5
5909.1
9 6883.85
opening cash balance 5000 8710 12798
17171.
2 22162 28071.2
Closing cash balance 8710
1279
8
17171.
2 22162
28071.
2 34955.1
As per the budget, it can be seen that online rental business revenues shows a rising trend
continuously. Initially, sales revenues increases at 5%, thereafter, it goes up to 7.5% and 10%
respectively. However, material purchase payment has been expected to 52% of sales. Contrary
to this, promotional expenditures have been expected to 6% and 6.5%, thereafter, in the last two
months, it was taken at 5.5% of total sales. From the budget, it can be seen that in all the period,
entity will have surplus funds to carry out their functions because revenue exceeded the
payments.
Project purpose breakdown
Breakdown of project is recognised with another important name in which various
activities of the business are categorized into tasks and duties. The activities are allocated in
specific plan along with specific time allocated with each activity in order to help an individual
in accomplishing their work.
Background- The online rental services are that business whose approval will depends on the
needs and the expectations of all the customers. The business owner needs to develop affordable
prices in order to satisfy their clients (Bredillet, Yatim and Ruiz, 2010). This web based online
platform will offer services in affordable cost to gather large number of audiences.
Scope- The targeted audiences of this business are all those people who are travelling to India or
living in India can access the services by using website of the company. All kinds of
accommodation services are available on the website of the firm.
Period- the current services provided by the firm will initially offer services for 1 year starting
from 1 March 2017 to 28 Feb 2018.
Place- The official website of the firm can be accessed by anyone from all over the world to gain
access the services.
Schedule

Task Name Duration Start Finish
Online rental service website 25 wks Thu 11/24/16 Wed 5/17/17
Beginning 3 wks Thu 11/24/16 Wed 12/14/16
Planning 6 wks Thu 12/8/16 Wed 1/18/17
Execution 8 wks Thu 1/19/17 Wed 3/15/17
Monitoring 6 wks Thu 3/16/17 Wed 4/26/17
Project closure 3 wks Thu 4/27/17 Wed 5/17/17
Communication plan
Stakeholders Communications Name Delivery Method/Format
Project Sponsor Weekly Status Report Hard copy and meeting
Project Manager Daily status report Meeting and emails
Marketing manager Monthly status report Emails
Financial manager Weekly Status report Emails
Risk assessment analyst Weekly Status report Email and Meetings
Application developer Monthly Status report Verbal Communication and emails
IT engineer Monthly Status report Email and Meetings
Quality analyst Daily status report Short Meeting and Reports
Project boards Monthly Status report Email and Meetings

Work Breakdown Structure (WBS)
Project schedule
Task Name Duration Start Finish Predecessors
Online rental service website 25 wks Thu 11/24/16 Wed 5/17/17
Initiation 3 wks Thu 11/24/16 Wed 12/14/16
Determine issue 1 wk Thu 11/24/16 Wed 11/30/16
Find solutions to resolve the
problem 1 wk Thu 12/1/16 Wed 12/7/16 3
Select best possible option 1 wk Thu 12/8/16 Wed 12/14/16 4
Planning 6 wks Thu 12/8/16 Wed 1/18/17
Market analysis 2 wks Thu 12/8/16 Wed 12/21/16 4

Setting of aim and objectives 1 wk Thu 12/15/16 Wed 12/21/16 5
Setting of project deliverables 1 wk Thu 12/22/16 Wed 12/28/16 7
Feasibility analysis 2 wks Thu 12/22/16 Wed 1/4/17 8
Arrangement of resources 1 wk Thu 12/29/16 Wed 1/4/17 9
Team development 2 wks Thu 1/5/17 Wed 1/18/17 10,11
Implementation 8 wks Thu 1/19/17 Wed 3/15/17
Resource allocation 2 wks Thu 1/19/17 Wed 2/1/17 12
Designing of different phase
website 3 wks Thu 2/2/17 Wed 2/22/17 14
Integration of website with
systems 1 wk Thu 2/23/17 Wed 3/1/17 15
quality testing 1 wk Thu 3/2/17 Wed 3/8/17 16
Final implementation 1 wk Thu 3/9/17 Wed 3/15/17 17
Monitoring 6 wks Thu 3/16/17 Wed 4/26/17
Review working of website 2 wks Thu 3/16/17 Wed 3/29/17 18
determine issues during working 1 wk Thu 3/30/17 Wed 4/5/17 20
Solving issues 1 wk Thu 4/6/17 Wed 4/12/17 21
improve performance of website 2 wks Thu 4/13/17 Wed 4/26/17 22
Project closure 3 wks Thu 4/27/17 Wed 5/17/17
Releasing of resources 1 wk Thu 4/27/17 Wed 5/3/17 23
Documentation 1 wk Thu 5/4/17 Wed 5/10/17 25
Project hand over 1 wk Thu 5/11/17 Wed 5/17/17 26
Gantt chart

Network diagram
Risk management plan
Risk Pre
mitigation
probabilit
y (a) (1 to
5)
Pre
mitigatio
n impact
(b) (1 to
5)
Pre
mitigatio
n rating
(a*b)
Mitigation
strategy
Post
mitigation
probabilit
y (c) (1 to
5)
Post
mitigatio
n impact
(d) (1 to
5)
Scope risk 2 4 8 Defining project
aim in clear
form, strong
1 4

project scope,
managing
changes in
various phases
Scheduling risk 4 2 8 Break down
entire plan in
small sub
sections to
manage it in
effective manner
2 1
Resource risk 5 5 25 Adopting
resources
allocation plan
to make
effective use of
existing
resources
3 4
Design risk 3 3 9 Adopt flexible
design of web
based plan so
that require
changes can in
design can be
easily made at
any phase of
plan
2 3
Technical risk 2 1 2 Utilising
dynamic and
unique
1 1

technology to
improve the
performance.
Communicatio
n risk
3 2 6 This procedure
will be helpful
for an entity in
communicating
among peoples
using different
interfaces such
as email, phone
calls, fax and
documentation.
1 1
Design and prepare closure evaluation and reports
Project closure form
Project Title: Online Rental Service Business of India
Project Manager: Department:
Date of project initiation: 1 March 2017 Date of project completion:
Project objectives:
 To produce a web based system which facilitate people to book and reserve the services
from their comfort zone.
 To develop a system which will allow owners of rented premises products to register
their property on the online platform.
 To develop a system that can advertise products for online rent services to people
 To simplify the procedure of providing rental services without the need of any kind of
agreement using paper work.

Project scope statement:
The online web rental system will facilitate those people who are residing in India or travelling
to India. The essentials of this system will work on offering accommodation services in order to
fulfil the purpose of visit along with all these services are offered on the online reservation
system.
Project output
 Tenants have paid amount of rent due to the owner with the help of web based collection
registers.
 It helps in maintain legal evidence of collection by maintaining electronic voucher and
collection in the electronically generated registers.
 Priorities have set according to the higher amount of rent to be collected which flashes as
advertisement on the screen.
 The dependency on the paper work has reduced as in online system here is retention of
data due to heavy papers to be maintained.
Challenges faced:
Uncertain demands of customers, resistance among several number of employees, risks at
workplace, changes in the business environment, higher expectations of the social environment,
legal requirements need to be comply
Suggestions
 Conducting external market survey
 Applied risk management procedures
 Optimum utilization of resources
 Allocating task and duties to every personnel effectively
 Consider technology in the project
Project Personnel
 Sponsor
 Project Manager

 Marketing Analyst
 Financial supervisor
 Risk management analyst
 Application developer
 IT technician
 Quality analyst
Signature of authority:
Final deliverable outline
This final deliverable phase has results into different findings in the above sections is given as
below:
Collection- The current web based system in which the rental services Aare offered to all the
people who are travelling to India or currently residing in the same country can use all these
services. The electronic e-registers are used for collecting amount of rent from the tenants which
helps an individual in order to monitor their existing earnings.
Variability- Different kinds of products are offered by an entity to all the customers currently
accessing the services in fewer obligations. The services can be accessed by al the customers
with better ease as paper work is not involved in using different kinds of products to be used by
an individual.
Assistance customers- Customers can access the websites from anywhere in the whole world
will be helpful for an individual in order to reduce their stress in searching for homes on their
visit to India (Artto, Kulvik, Poskela and Turkulainen, 2011). The price negotiation will be based
on using the same online platform which would help an individual in accessing the services in
less trouble as compared to other business firms offering services in the higher formalities.
CONCLUSION
It can be summarised from the above assignment that project management technique have
used by an individual in improving their performance. The project plan framed by an entity
owner will guide their actions which help in avoiding consequences as their actions are
controlled by preparing actual frameworks. The business plan of an entity has resolved all the
issues faced by the people of India in buying rented homes easily. The business entity has also

achieved all their targets by showing god performance in the 6 month tenure according to the
project plan prepared.

REFERNCES
Books and Journals
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management office in the front end of innovation. International Journal of Project
Management. 29(4). pp.408-421.
Banihashemi, S. and et.al., 2017. Critical success factors (CSFs) for integration of sustainability
into construction project management practices in developing countries. International
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management. Pearson Higher Ed.
Bredillet, C. N., 2010. Blowing hot and cold on project management. Project Management
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Assn.
Hope, J., 2016. Address budget shortfalls with technology, creativity, grant funding. Campus
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Kerzner, H., 2013. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.